Robert Jonhson

Came in for lunch and was very impressed! The Triple Dipper Appetizer is always a winner—perfect for sharing. For the main course,the flavors were fantastic. Don't forget to try one of their Margaritas! Great food, great atmosphere.

Robert Garcia Remmert

This place was crowded before going to see Wicked: For Good. There was 6 of us and we had the best experience. I will say this could have been a disaster as the place was packed and busy but our waiter Jerry was on top of it all, friendly and got our orders and drinks out fat and refilled! We all had the a couple of Wicked Margs and had a great time before the movie! Thanks Jerry!

Kristen Lowrey

Taylor was awesome!!! So sweet and so helpful. Food was really good too. Thank you Taylor!! :) We will be back! (Also to Taylor’s manager… I tried to leave her a great review on the survey but it timed out before I finished… so consider this a great survey review!!!)

Raquel Garcia

I loved it. I took my husband to celebrate Father's Day Alondra the server made it amazing, she was super friendly and always was checking on us. She is a super start.

The food was great as usual . Even though Chili's has always been my favorite place, I have to leave a review; the service was great, and the waitress Emma gave exceptional service!

The food was great as usual . Even though Chili's has always been my favorite place, I have to leave a review; the service was great, and the waitress Emma gave exceptional service!

The food was great as usual . Even though Chili's has always been my favorite place, I have to leave a review; the service was great, and the waitress Emma gave exceptional service!

We went in the early afternoon on a weekday - location was clean, the hostess held the door open for us as we came in and headed out. Servers were all polite and service was timely! Food was good a…

Who doesn't love chilis and all the drink specials are always a steal triple dippers addicting can honestly say it's my favorite cheat meal restaurant

Service great-food good I would go back again easy parking right off 610 we had the triple fighitas

Great experience. Staff was very attentive. Great value. Food tastes good. Very clean. Definitely a great deal in Houston. We will be back! Thank you! Steak dinner. Chicken fajitas.

Roscoe

Wasn't to bad had the burger .. was a touch dry for my taste but edible ... fries where very squishy but at the very last the beer wad cold... so there's that... But I was kind of shocked to see that the beer was the same price as my meal. It tasted good. The beer did, but not for the same price good.

Wasn't a fan of the food. Service is great. A very well lit restaurant. I can't put my finger on it but we didn't finish our food. It wasn't bad but we just didn't care for it...

This visit to Chili's was really nice! We had such a warm & genuine welcome by the host (who also opened the door for us on our way out). Shortly after being sat in a booth, our attentive server T ca…

Wasn't a fan of the food. Service is great. A very well lit restaurant. I can't put my finger on it but we didn't finish our food. It wasn't bad but we just didn't care for it...

Wasn't a fan of the food. service is great. A very well lit restaurant. I can't put my finger on it but we didn't finish our food. It wasn't bad but we just didn't care for it...

Bartender named (sp) Eeranda (beautiful black woman) was great. She was so nice and made all of our drinks. Super friendly and great drinks. We had a large group that came in an hour before closi…

Margarita tasted like dish soap asked for it to be taken off or remade and was told I couldn't had to pay full price for a drink I took 1 sip out of ( look at photo it stayed foamy the full hour it…

It will never be what it once was. I remember much better service back in the day. I also remember the Rojo Burgers and many other great food options from Chili's in its heyday in the 80s and 90s. Unfortunately, those days are long gone.

it's fine i guess... lol. like it's literally just chili's so u know what ur getting. teh chips and salsa are always a win but my burger was kinda dry tbh. service was a bit slow but the server was nice so i'm not gonna complain too much. it's basicalle just the backup plan when nowhere else has a table open 🤷‍♀️ Case study in mid.

Maria Cortez

Too loud. Salad was average, the few pieces of tomatoes were tasteless. Your blackberry drink was too sweet. Chicken tenders were good as well as the southwest egg rolls. Will not return.

Crispy tenders with your favorite dipping sauce. Simple, delicious, and comforting! Chili's knows the formula

Service was great and the food was goods Only issue is their security cameras do not work! Our car was broken into in the parking lot. The manager had stated her car was also broken into a couple w…

Horrible place I do not recommend, horrible service. Spend your money elsewhere. Waited about 15 minutes and wasn't attended.

Horrible place I do not recommend, horrible service. Spend your money elsewhere. Waited about 15 minutes and wasn't attended.

Horrible place I do not recommend, horrible service. Spend your money elsewhere. waited about 15 minutes and wasn't attended.

We were sat and had no waiter for 15 minutes. I talked to the host asking for our waiter. She tried to get our drinks and then said she's not a waiter and couldn't take our drinks. We left. Horri…

Placed an order for pickup between 6:15-6:20. Received a text message that I will get a message when it is ready. waited until 6:25 with no text. Went inside and saw another person in front of me (…

This place is a mess. We tried to eat there for dinner on a Monday and it was really busy. We didn't mind waiting, but they sat us at a bar table, which was fine. We sat there for 15 minutes and no…

Be carefull with the waitress that says all the time”got you baby”. She got nothing at all, clumsy, lazy, bad manners and worse temper!!! Took her 25 minutes to tell me they didn’t have the beer that…

Be carefull with the waitress that says all the time”got you baby”. She got nothing at all, clumsy, lazy, bad manners and worse temper!!! Took her 25 minutes to tell me they didn’t have the beer th…

No customer service. Order taken and after a long wait the food was delivered. Hamburger buns were burned and meat overcooked. Had to find someone to take payment.

No customer service. Order taken and after a long wait the food was delivered. Hamburger buns were burned and meat overcooked. Had to find someone to take payment.

No customer service. Order taken and after a long wait the food was delivered. hamburger buns were burned and meat overcooked. Had to find someone to take payment.

No customer service. Order taken and after a long wait the food was delivered. Hamburger buns were burned and meat overcooked. Had to find someone to take payment.

I have ordered through ACTUAL doordash many times and this is definitely not the normal experience. They usually do great, but since I can't figure out whos to blame I'm leaving a review for both: T…

I went to Chili’s in Houston tx off Buffalo speedway and highway 59 … my sister and I along with 3 children. We walk in it’s not busy at all around 8pm the female waiter tells us it will be 15 mins…

Ruby Espinoza

The To-Go girl needs to be retrained I went 12/22 at 6:30pm She acted like I was bothering her. I ordered my food and sat down. My food was ready for 10 minutes before someone came up to me to ask me what I was doing there. Also, my broccoli had alot of salt and pepper on it. That is the reason why I won't be back. I don't play with food. That's the lowest of the low.

Tam Vo

Ordered fajitas via Grub Hub. Worst experience ever. Driver arrived with someone’s UberEats burger. He told me to contact grub hub for refund. I received a refund and re-ordered the fajitas. The second time, I received my fajitas; but they were missing the cheese, pico de gallo, and sour cream. And based on time sticker on my order, I received the original order, not the second order. So everything was nice and cold. Big fail all around.

Wilfredo Rivera

It was one of my worst experiences ever in Chili's. I've been a customer for decades and even a rewards member. They got my order extremely wrong. No offers to compensate me from the waiter. I've been a fan of the brand because they offer a dinning experience at fast dinning prices. Had to call the manager to make things right. They need to train waiters better. Also, if the waiter makes a mistake teach them to make it better without the need of calling the manager. I would avoid this particular Chili's.

If you’re going to place a to go order here don’t waste your time!!! I placed a to-go order and received a text at 1:56 PM that it was ready. When I arrived, no one attended the to-go counter. I waited about 20 minutes while servers walked past, and even after telling two staff members my order was ready, no one helped. I eventually had to call out for assistance. When I finally received my food, the tortillas for my fajita order were missing. It’s disappointing that with multiple staff present, no one managed the to-go register properly. I won’t be ordering to-go from this location again.

Kaylyn Harris

Last night (1-19-2026) I took my mother in-law out for her birthday. The service from this location was so ridiculous. the service was crap and I STILL tipped 18%, which he didn’t deserve. We ordered 4 burgers and they FORGOT a burger. Drinks, service, appetizers… AMAZING! Everything was fine until the meals came out. It took them 15 mins to bring out the forgotten order and the so called manager didn’t even come to the table to apologize or offer any type of compensation, I mean absolutely nothing. Not even a “my bad”. The disregard of us was wild. We weren’t belligerent, argumentative people. We didn’t understand the dismissiveness. I mean, We are constantly having the flag down people because our server stopped tending to our table. No refills, no anything. We flagged our server down and later asked about a resolution and his response was “oh, my manager said no”. So wild. Everybody is done eating and one person is this waiting on their food. They put these two loud mouths with kids behind us. as my husband is eating, the server is leaning Over having an entire conversation with those people he knows, over him. Unacceptable. My husband and I are over the road truck drivers and ready to show love since we are all 👍🏿. We tip crazy every where we go. The server definitely missed out on his blessing and this was the first and LAST time we will ever go to this location

Patti Funk

I had called the day before to place a large order for my office. I arrived early to pay, because the link they sent wouldn't work. I ended up waiting over 45 minutes for my order, and 6 of my trays had major issues, My Big Mouth Bite Trays were messy with one looking like they just tossed the food on the tray, sauce every where and tops looked to be missing because they were not stacked together. I ordered two Cajun pasta platters one looked amazing, the other i thought was a mistake it was half missing and was just plain pasta with a few scraps of chicken, looked nothing like the other, dish. I had asked both yesterday and today for double the salsa . Because I had asked for the burger tray and pasta issues, to be addressed, I was immediately considered a trouble customer, I kept asking how would they serve that to someone, or expect me to serve it to my staff. The manager said the pasta was the same, Please see attached pictures and Judge for your selves. They took the one burger tray back and didn't use a clean tray, but just mushed everything together, the Big Mouth bites looked all sorts of messy, with sauce every where. I didn't get plates , serving utensils and had to beg for the missing garlic bread, and salsa all while having servers say it wasn't their job to help, and just rude, I asked for a receipt and was given a kitchen order not an actual receipt. I waited over 45 minutes past the time I had asked for the food, and parts of the hot food was cold, part hot. 75 percent of my food was made incomplete, wrong, or seriously a train wreck. The southwest egg rolls were not crispy nor where they cut. never once did anyone apologize , offer to correct or fix their mistakes. No One offered to assist me to my car despite having over 8 trays of food.

I ordered through door dash. On door dash Chilis is called (Just Wings). I ordered 2 orders of the 16 wings with fries. Both my order and my daughter’s order had a strand of black hair in it. I have braids in my hair and my daughter has pink hair. SMH! I called the store and talked to a manager named Mike/Micheal. He said he would handle the situation and offered me a gift card through email even though I told him door dash had already taken care of it. I have previously had burnt fries and burnt wings but I did not complain. I order from here because it’s familiar. I am not from Texas but it seems the food is starting to really get bad. I almost threw up. That was unsanitary and just plain gross.

Jose sapon

Review: Chili's Grill & Bar - Traumatizing Experience & Management Failure Overall Rating: 0/10 (Safety and Management Response) Date of Visit: [Insert Date of Visit] This review is difficult to write because it involves an incident that went far beyond the quality of the food or typical service. While the appetizers and entrees were adequate, and our initial server was attentive enough, the dining experience was severely marred by a horrifying safety issue and an absolutely unacceptable management response. The food was generally okay, standard chain restaurant fare—nothing spectacular, but perfectly fine. The table service was also okay. However, the situation that unfolded while my elderly mother was using the restroom mandates a zero-star rating for safety and management. The Incident: My mother, an elderly woman, went to use the women's restroom. While inside a locked stall, a male individual violently entered the women's restroom. He proceeded to forcibly hit the stall door, punching it open, and shouting aggressively at my mother for having the stall door locked. Terrified and frail, she hugged the wall, completely defenseless and hoping someone would enter to help her. Thankfully, after this terrifying outburst, the man simply stopped and left the restroom. My mother was severely shaken, scared, and traumatized by this incident of violence and intrusion. Management's Failure to Act: When we reported the event to the manager, we were met with a response that showed a complete lack of concern for customer safety and empathy. The manager was apologetic but stated they "couldn't do anything about that." They claimed they could only promise to be "vigilant" regarding people entering the establishment in the future. This response is insufficient and utterly disheartening. Given the traumatic and frightening nature of the intrusion and aggression experienced by an elderly patron on their premises, the bare minimum required would have been to comp the meal or offer a substantial discount. To offer nothing but a verbal apology demonstrates a profound disconnect from customer care and responsibility. A restaurant is responsible for providing a safe environment. When a customer, especially a vulnerable one, is subjected to a violent threat on the premises, the management must address it with decisive action, both in securing the area and in compensating the victim for their distress. Conclusion: The lack of security oversight, coupled with the manager's failure to recognize and address the severity of the trauma caused, is unforgivable. We came for a meal and left with a traumatizing memory and a clear understanding that our safety is not a priority here. 0/10. We will absolutely not be returning to this location.

Carolina

Absolutely AWFUL service. I got no straw, patiently waited for someone to come back. Took a while before I was able to ask. And it wasn’t even our waitress. We asked for dessert. Waited close to 30 minutes before we checked our screen and she never put it in. She realized WE realized and all of a sudden wanted to be attentive but brought to go plates. Then grabs the screen from my hands and starts “helping me” with payment. She left and after I paid, I start filling out the survey to let yall know we were not tensed to AT ALL. the last question i get to, she came back, SNATCHED the screen from me, and said you’re done, skipped the last question and left to the back. I’m SHOCKED that an employee like BRANDI is allowed to treat customers like that.