Fat Tuesday

You can never go wrong with a cheesecake can you! Love the options, decent price for a decent sized cake!!! This place can get pretty crowded so watch out but you can always do take out. The trick about parking is since it’s attached to the galleria mall, there is free underground parking right there under the paid parking lot, and you can take the stairs straight upto the Cheesecake Factory entrance.

Hannah

An amazing restaurant in every way♥️. The menu offers several different types of food, drink and cheesecake options-more than any restaurant I’ve ever been to. The food, cheesecake , and Tropical Smoothie were fabulous. There’s something for everyone at the Cheesecake Factory . ☺️

Delilah Soliz

I love the variety of food options they have here. The service was prompt, friendly, and attentive, making the overall dining experience very enjoyable. I highly recommend this restaurant if you are in the area and looking for a quality place to enjoy a satisfying meal.

N Garcia

Great service and delicious food. My server Cory was extremely attentive and constantly checking in. They forgot one small thing and went out of their way to rectify, the manager Sean was great. Definitely recommend to stop here if you want a small bite or a nice meal before or after shopping!

Roxy

Great service, yummy food! Got a kids pasta plate and it was more than enough for an adult however they did put very little chicken. And the restrooms need a remodel because the design is not very efficient and it’s dark in there. Other than that, great spot!

Stephanie Hughes

Goddie and I had a fabulous time!!! The GM, Shawn, was so delightful. He stopped by our booth at my admonished of our very sweet and efficient waiter. Jasmine was also very helpful. The service was immaculate and the food was delicious and plated expertly. The Godiva cheesecake was heavenly!! Go check them out! 💜💜💜💜💜👑💯🤞🙏

Nuha Al-Hafez

We had a family lunch here and it was a very pleasant experience and meal as expected. I was a little skeptic about 1- sustainability of quality 2- waiting time and was pleasantly surprised. Staff were really friendly and accommodating. We didn’t have to wait! Food, service were really good.

Alzira Escobar-Pruitt

Came for desert and an Irish coffee and it was delicious. The service, the drinks and of course the cheesecake. We had classic cheesecake and a peanut butter one with caramel. It was great. I highly recommend.

Dani Melissa

The food was delicious, the atmosphere was family friendly and very enjoyable I had a great time. The waitress was super kind and efficient, excellent service! And the non alcoholic piña colada was the best I’ve ever had. I’ll definitely be coming back.

Rob Jov

Another great Cheesecake Factory restaurant to try at The Galleria in Houston. Food is always delicious even for a little hiccups when they brought up my main entrée my side was wrong but the server Jenny took care of right away, by the way she was awesome 👌. Thank you!

Sankalp Mogulothu

You can never go wrong with a cheesecake can you! Love the options, decent price for a decent sized cake!!! This place can get pretty crowded so watch out but you can always do take out. The trick about parking is since it’s attached to the galleria mall, there is free underground parking right there under the paid parking lot, and you can take the stairs straight upto the Cheesecake Factory entrance.

We ended at Cheesecake Factory as we are so used to it in Phoenix. This location seats people’s upstairs in the Galleria Mall. The server Catherine was an outstanding server. She was prompt, sincere and checked on us often. The food order was taken promptly, drinks served as ordered and food was brought to us in a timely manner with a quality check done a few minutes after we had taken our bites. The thing that impressed me most is the unique style of upselling. She is funny, caring and quick on her feet, almost and owner of the business kind of a person. She even encouraged us to come to a brunch on Saturday and Sunday and come sit at their table. She didn’t have to but that’s management skills rarely noticed in a server who just go about serving their shift . So 10 stars for her. And yes, we will come to see her and sit at her table. Canadian visiting Houston!!!

Kimberly Knowles

Went to this location on a Saturday night and had thee most amazing server. Ayana took such good care of my best friend and I. She was so caring and attentive throughout our time there. We started off with the Avocado egg rolls and new orleans cajun shrimp appetizer. They were absolutely delicious. For our entree I had the shrimp scampi and my best friend had the Louisiana chicken pasta. We were extremely satisfied with both of our dishes. Looking forward to the next visit 😀

I highly recommend kids chicken tenders, truffle fries, and especially the beet salad. It tastes so fresh and crisp with citrus hints and the satisfying flavor of the beet. The kids chicken tenders are a good portion, and tenders are always soft and tasty. Lastly, the chipotle pasta was okay, as I’ve had better pasta here (like the pasta da vinci). The chipotle pasta was a little dry for me.

While prices are generally higher than other places, it offers a wide variety of food and drink options, not just desserts. It has a unique, pleasant atmosphere. The staff is courteous, and service is fast. Despite being multi-story, there's an elevator, making it convenient for wheelchairs and the elderly.

Stopped by the Cheesecake Factory in the Galleria Mall for a quick bite and a drink. I ordered the Strawberry Spritz and an Old Fashioned, along with the Korean Fried Cauliflower. The Strawberry Spritz was light, crisp, and super refreshing--perfect for a hot summer day. The Old Fashioned was solid, though personally I prefer something lighter in the warmer months. The real standout was the Korean Fried Cauliflower--crispy, flavorful, with the perfect balance of sweet and spicy. It honestly reminded me of a spicy sesame chicken, in the best way. Our bartender was wonderful--friendly, attentive, and impressively efficient despite being the only one behind the bar. She managed to juggle drink orders from the floor while still giving bar guests great service. This Cheesecake Factory has a two-level layout, which made it feel a bit more cramped and darker than others I've been to, but overall it had the familiar, reliable chain vibe.

Food was ok for the price But service is always good and staff are very professional. Must try chipotle chicken pasta

Burçin Öztürk

While prices are generally higher than other places, it offers a wide variety of food and drink options, not just desserts. It has a unique, pleasant atmosphere. The staff is courteous, and service is fast. Despite being multi-story, there's an elevator, making it convenient for wheelchairs and the elderly.

Fiona L

Stopped by the Cheesecake Factory in the Galleria Mall for a quick bite and a drink. I ordered the Strawberry Spritz and an Old Fashioned, along with the Korean Fried Cauliflower. The Strawberry Spritz was light, crisp, and super refreshing--perfect for a hot summer day. The Old Fashioned was solid, though personally I prefer something lighter in the warmer months. The real standout was the Korean Fried Cauliflower--crispy, flavorful, with the perfect balance of sweet and spicy. It honestly reminded me of a spicy sesame chicken, in the best way. Our bartender was wonderful--friendly, attentive, and impressively efficient despite being the only one behind the bar. She managed to juggle drink orders from the floor while still giving bar guests great service. This Cheesecake Factory has a two-level layout, which made it feel a bit more cramped and darker than others I've been to, but overall it had the familiar, reliable chain vibe.

Geethika Komma

Food was ok for the price But service is always good and staff are very professional. Must try chipotle chicken pasta

Lyndsey Marrow

My wife and I visited this location today and I wanted to try something different and OH MY GOSH!! I was not let down at all!! My wife had the Cesar salad and added chicken she said it was pretty good. I had the chicken Shawarma pitas it came with a side of fries, tzatziki sauce and hot sauce.THESE LITERALLY HAD THE MOST FLAVOR!! 10/10 recommend that meal!

love going out to eat and enjoying a pleasant dinner with my family, but today was not a very pleasant day. First, the service; I felt the waiter wasn't focused on his job. He seemed thoughtful and worried. The fish tacos had cold, stale tortillas. Then we went down to the restrooms, and the situation worsened. There was no hygiene; it was dirty in every way.

Raul Garcia Mendez

love going out to eat and enjoying a pleasant dinner with my family, but today was not a very pleasant day. First, the service; I felt the waiter wasn't focused on his job. He seemed thoughtful and worried. The fish tacos had cold, stale tortillas. Then we went down to the restrooms, and the situation worsened. There was no hygiene; it was dirty in every way.

Service could have been better. The mocciato was delicious. Meatloaf on point ,korean chicken was fire. Unfortunately my meal got lost I ordered the steak frtiz. After a long wait the manager informed me they gave it to someone else. I dont think ill ever go to this location again. Im not sure how you lose a meal.

Omar Herrera

Service could have been better. The mocciato was delicious. Meatloaf on point ,korean chicken was fire. Unfortunately my meal got lost I ordered the steak frtiz. After a long wait the manager informed me they gave it to someone else. I dont think ill ever go to this location again. Im not sure how you lose a meal.

JMC Naturals

Went here on my birthday 12/29. Sat upstairs with a male friend in only of the smaller booths and our waitress was a Hispanic woman (slightly overweight). She seemed friendly at first, but ended up ONLY addressing the guy that i was with the entire time. She barely even got my drink order with the way she was ignoring me. The guy ended up wanting separate checks. Which is what i knew would happen…as he has financial issues. I bet if SHE knew that, she would have probably acted a lot differently and showed me some respect. I asked her to put it all on my card, she snatched the check book away and said that she could not do that to accommodate HIS request no to join them. I know for a fact she received no tip from me, but she likely received no more than a $5 tip from him. I would NEVER eat here again. Especially not with the pick-me treatment that I encountered from the waitress. Value customers, not men. Even if you are attracted to a man that you are serving, try not to let it be so obvious if he is with a woman. Enjoy your $0-5 tip.

I hadn’t been back to The Cheesecake Factory in 23 years. After this visit, I’m reminded exactly why. Service was actually attentive and polite, so credit where it’s due. That said, I never received the famous complimentary bread—not when seated, not during the meal, not ever. A small thing, but when it’s part of the brand’s reputation, it stands out. I ordered the Tex-Mex Eggrolls and Godiva Chocolate Cheesecake. The eggrolls were nothing special—fine, but forgettable—and the green dipping sauce didn’t taste fresh. The cheesecake, which should be the star, had a faint but noticeable flavor of egg and freezer burn. Not what you expect from a dessert that’s supposed to be iconic. The restaurant was also surprisingly empty, and after this experience, I get why. I won’t be coming back. Maybe I’ll check again in another 23 years—but I wouldn’t bet on it.

Extremely disappointing experience. There was no bread served before the meal, and we waited over 10 minutes just to receive water. Every time we tried to get the staff’s attention, we were ignored, and the attitude felt clearly discriminatory and borderline racist. Even when we asked for the bill, we had to call them several times before anyone responded. On top of that, the plates and chairs were dirty, which made the whole dining environment feel unhygienic and unacceptable. This was a humiliating and deeply unpleasant experience, and I will never be returning to this restaurant.

Edison Xu

Extremely disappointing experience. There was no bread served before the meal, and we waited over 10 minutes just to receive water. Every time we tried to get the staff’s attention, we were ignored, and the attitude felt clearly discriminatory and borderline racist. Even when we asked for the bill, we had to call them several times before anyone responded. On top of that, the plates and chairs were dirty, which made the whole dining environment feel unhygienic and unacceptable. This was a humiliating and deeply unpleasant experience, and I will never be returning to this restaurant.

Brad B

We had like three different servers nobody was dedicated to us nobody would stop by and fill up our drinks had to go out of our way to find someone to place an order. It was my birthday so they were supposed to give me a free slice of cheesecake which I got but they said I get to keep my reward and they still won't charge me for the cheesecake because of the bad service. I was already getting cheesecake for free so why do I need to keep my birthday reward. So they were doing anything they could to avoid discounting their horrible service. So I got a response from the owner of the cheesecake factory and they said they apologize for the service and it should be better. But in no way have they tried to compensate me in any way for what we received. We bought an entire cheesecake to bring back home plus paid $115 for a meal and it absolutely was the worst service I've ever had. So all they're doing is covering their butts and in no way do they care about the customer and will do anything to help you. Will not be back you will not get a second chance because that's just ridiculous!!! Do you want to make things right try to make them right Don't sit there and apologize because you absolutely do not care about the customer whatsoever.