Denny's
American · Humble
Über Denny's
En Denny's Humble, te damos la bienvenida a un rincón donde la auténtica cocina americana se sirve con una sonrisa. Disfruta de nuestros clásicos platos, desde las tortitas del desayuno disponibles todo el día, hasta nuestras jugosas hamburguesas, en un ambiente relajado y acogedor. Ven a saborear l...
En Denny's Humble, te damos la bienvenida a un rincón donde la auténtica cocina americana se sirve con una sonrisa. Disfruta de nuestros clásicos platos, desde las tortitas del desayuno disponibles todo el día, hasta nuestras jugosas hamburguesas, en un ambiente relajado y acogedor. Ven a saborear la tradición y la comodidad que nos han convertido en un lugar favorito para compartir momentos especiales.
Was Kunden über Denny's sagen
Customers consistently praise the friendly and attentive service, highlighting specific servers like Jordan, Jackie, Cameron, Rosa, Casey, Jacee, Alicia, Verónica, Juan Cruz, Lucia, Taylor, Tina, and Darnelle/Angel. The restaurant is noted for its cleanliness and welcoming atmosphere, especially for breakfast.
Beliebte Gerichte
Ideal für
Tip: Customers recommend this Denny's for its excellent service and friendly staff, making it a great place to enjoy a meal. Bus parking is available.
Services
Häufig gestellte Fragen zu Denny's
Bewertungen von Denny's Humble
Lady in a red shirt was very informative. Funny. Music at decent level. Service is great
Melinda D was a great server and the food was good
Anttwem is apparently new to the job, but i can say he showed me that he's already accustomed to it. Quick service, checking in on me. All around great.
I had the pleasure of having Cameron as my server and he was the sweetest, respectful guy ever! He went beyond his job and I am honored to have had him as my server!
I had a great time, and TJ was an excellent worker! Will definitely be coming back👍🏽
Great communication. Waitress was awesome. Manager very friendly and helpful
We had breakfast at Denny’s, and it was a great experience, thanks largely to our server, Tina. From the moment we sat down, Tina’s genuine enthusiasm set the tone for a pleasant meal. Our orders were exactly right, and our drinks were refilled without asking. She checked in just enough to make us feel cared for without hovering. Service like hers makes all the difference, and we’ll be back soon—hopefully with Tina as our server again!
Food and service was Excellent! Thank you, Rosa. Always kind and attentive.
I come in all the time and they are always in a good mood and my food is always hot and fresh!! Every time I come in Reggie has me laughing and the staff really remind me of family they are so welcoming
TJ is the best employee ever! Their customer service was outstanding, and they made my whole experience enjoyable from start to finish. I’ll most definitely be coming back to this establishment again thanks to them!!!
Angle was really sweet.. My food was delicious.. I had an outstanding experience!
Jorge was awesome because he provided constant service with refills for drinks and asking if everything was ok
I just wanted a quick meal and my server Anttwon was exceptional. He made sure everything was right and overall made the experience 10/10.
Enjoyed breakfast with my daughter and Tina was so friendly and quick. Great food, great service!
The service that I received from the waiter Cameron was beyond my expectations. Very Attentive, Polite and his hospitality was excellent. Well done
My food and and our server were if not the best experience I’ve had at this location so far our server was funny and handled us good our server was tj
This is my favorite Denny’s, 22671 EASTEX FRWY Kingwood, TX 77339. We dine at this Denny’s at least once every week. The food is delicious, servers are friendly and the food is always delicious. I highly recommend coming here. The cook who works late night at this Denny’s cooks up the best t-bone steaks (chefs kiss.) Yes. That’s right, T-bone steaks at Denny’s at a great dinner price. The t-bone steaks are large and cooked to perfection. The cook also cooks the best burgers, omelets and pancakes too. My favorite place to eat is at this Denny’s. Give the cook a raise! He is a top performer at this restaurant.
Food was delightful, a specific employee by the name of TJ served me with upmost grace. His eyes were nice and gentle and that warm smile of his was hard to say no to
TEE WAS THE ABSOLUTE HIGHLIGHT OF OUR VISIT TO THIS DENNYS! She was so inviting and warm made us feel real special me and my wife were visiting my son from New Orleans and she definitely made the environment feel like home we can’t wait to come see her again!
I had a great experience at Denny’s thanks to the amazing manager, Amanda! She was incredibly friendly, professional, and made sure everything ran smoothly during our visit. You can tell she truly cares about both the customers and her team the service was fast, the food was fresh, and the atmosphere felt welcoming. Amanda went above and beyond to check in and make sure we were happy with everything. It’s rare to see that level of dedication, and it made our visit stand out. Big thanks to Amanda and the team we’ll definitely be back!
Teresa and Syed are very great and very friendly with the customers. The food was really good and Service is always fantastic
Tina is a really great server food was hot and just the way I like it. Nice watching the clean as they go
I would like to share my experience at Denny's that it was a great atmosphere and our server Anthony was brilliant with being our server thanks
Rosa and Tyler waited on us and were amazing super sweet kind and patient I definitely would come back again
Food was really good hot and delicious our server Veronica was great super attentive and our coffee hot and delicious .Host and management notice us as soon as we open the door they'll all say good morning and take care of us. We totally recommend this location.
Like Dennis is my preferred place for breakfast... In this place you can enjoy a pleasant and pleasant atmosphere. The team of workers is friendly, attentive and very fast with the service. You can enjoy nice music and people love to sit and taste their good soups. I suggest you order a Smoothie as a drink, especially Strawberry, which is very attractive to the palate and tastes good. The sunday is preferred by my children and my wife. They have a special menu for children and a differentiated attention for them, that is very important, my children will never get bored in Dennis. So take them to this site and you will not regret it. All the dishes are exquisite but I recommend the nachos, juicy and spicy, Nachos Tex-Mex style can make a difference in your day. Another delicious dish is Club Sandwhich, with fresh vegetables, lettuce, tomatoes, ham, cheese, very fresh and appetizing, special for those days where we prefer low-calorie meals !!! It is a place to be with family, take your children And do not forget to always order a good dessert. For example, vanilla and apple ice cream is extremely juicy on the palate and refreshing. Thanks to your collective, Thank you Dennis for making a difference !!! Yes, I love Dennis !!!
Melinda D was our server she was on a roll serving every table in our section and it was great food and the server had great energy.
Great place to come staff is very friendly and nice food was fast and hot server was very nice the food was fresh and coffee hot the store was clean and loved their decorations came with family and staff made us feel at home great great great service recommend this place to come with family or friends
It’s something bout this Dennys where i can just chill in the restaurant without feeling rushed to leave even when im done with my food my waiter was Jordan cool dude very attentive made sure i was good and was welcoming to all who came in his service was definitely needed and appreciated umm forgot to take a picture until it was to late the fruits was sweet the turkey bacon was all done right
Great service the manager was very attentive and food came out fast and delicious best coffee in town recommend to come with family and friends to have a good time the staff is very caring and friendly recommend this location 💯 menu has options for everyone store is clean restroom were well maintained and cleaned also
Very wonderful atmosphere and the Employees are always on top of their game. Brenda did a wonderful job.
I came to eat at this Dennys for the first time Mrs. Loretta was very nice, sweet, and great service ,my food was delicious, the manager Rosa approach to check on me se was very nice and polite, I highly recommend this location good food good experience.
Service was great food delicious fast and hot clean restaurant recommended the staff is very friendly they are very knowledgeable and they took very good care of all of us best coffee in town hot and fresh definitely will be coming back
Shoutout to Angel for making my morning so much easier. I was able to enjoy my early breakfast without any stress. Great service and very helpful!
Today my family and I went to dine in at Denny’s while on my visit the restraint was clean and inviting we beat the crowd. My Server Roshelle very polite fast and efficient I will be back…
Been coming to dennys for years now, and everytime they dont fail to provide great service and great food. Thanks to the server Juan Cruz at the humble location for paying the most attention and ensuring a good breakfast every sunday.
Welcoming Staff, Excellent service , attentive , polite, provide a wonderful eating experience. Thank you, Melinda D, see you next time .
My server Juan is amazing and the food is excellent hot an delicious food and coffee I totally recommend everyone is super nice the have a really good apple pie
The food was excellent here, and I love our sever Tavari. He constantly came up to our table making sure we had refills for our drinks and didn’t mess up our food order.
Tina is a wonderful waitress who always goes above and beyond for her customers.She is a credit to Dennys for her devotion to job and attention to detail.
TJ was amazing! Super friendly, fast, and made the whole visit feel welcoming. Best service I’ve had at Denny’s!
This is the best Denny’s I’ve been to. They have an amazing team with amazing customer service, delicious food, and the worker TJ he was the nicest and most adorable young man he was really sweet and insanely nice to me. I’m deaf in my left ear and he was patient and repeated himself without any attitude when I couldn’t hear him. Please give this place a visit!
Rosa and Angel were incredibly kind and had a great customer service! Would definitely recommend coming here just for them!!
The food, and atmosphere was very good. Our waitress was excellent and knowledgeable of the menu. She was most helpful.
Came to eat with family and friends and our server Tee was exceptional at her job. She connected with us costumers and made our dinning experience quite enjoyable. Thank you Tee for your hard work and dedication!
Excellent visit at Denny’s today. Rosa, was the one who helped us, and she was outstanding. Very polite, very professional, and super kind. Our food came out quickly and everything tasted great.
Server Veronica was very knowledgeable of menu and was also very personable.She was training a gentleman at the same time which shows she can multitasking while carrying out all of our orders in unisome.I would recommend this Danny's location.
All new! I drove by this Denny’s on Eastex Freeway and FM 1960 Business Route several times and just noticed it was m remodeled. So fresh. Kudos to the staff. We felt very welcomed and enjoyed our food. Food was good at midnight. We loved our T-bone Dinner and Salted Caramel Pancake Breakfast Combo. I would definitely come back more often.
We eat at this location quite often. Food was awesome per usual. Our server Moriah was exceptionally nice, making sure our food was hot and our needs were met throughout our visit.
So we gave this place a shot after the remodel, and we were not disappointed. Very clean restaurant, Food was amazing-piping hot, and service was incredible. Rosa provided the absolute best service I have received in a restaurant in a long time. She was engaging and welcoming. Checked on us occasionally without being overwhelming. Rosa is a superstar at this location and we will definitely be back.
We had a wonderful experience at Denny’s. Rosa, the manager who took care of us, was truly exceptional. She was incredibly kind, welcoming, and attentive, and she made us feel very well taken care of. The service was fast, and the food was delicious. We will definitely be coming back!
I especially appreciate the excellent customer service that I have received on more than one occasion from Rosa and Casey!! These ladies have gone above and beyond and always make me feel comfortable and leaving with my stomache full
When I first walked in the host was very kind and made conversation with .She then took me to my table were Lucia I think her name asked if I was having a good day of course I said yes.After that small talk she gave me some time to think about what I wanted when she came back she took my order didn’t miss one thing that I told her . The food took less than 20 minutes to come out ,the food came out hot and ready it was very delicious the server was very attentive she always came to ask me if I was fine or if i needed anything else.Thats all I honestly have to say the service was amazing I totally recommend for y'all to try.
Always my favorite Denny's location! from the moment we walk in the door, All of the staff go out of their way to make sure we are comfortable. Today’s server was Juan Cruz. He was very nice, attentive and quick to help. The service here is always excellent.
This Dennys was very homey, good atmosphere, and very lovely food! The service was amazing, come check out and ask for Rosa and Kacy, lovely people! They remade my stake and had a very lovely attitude while doing so, made me feel very very appreciative! Decent pricing here as well!
My waiter today was Juan, he was so helpful and attentive. Because of him, we both tried something new and loved it. It was the Ultimate Omelet, and it was so amazing! So savory and fresh, and a big plate too. We will definitely be coming back! Thank you Juan!
RACTOR TRAILER PARKING behind building.....Yay! Corell was our server and he took care of us and followed through. The food was hot and fresh and although some selections were not available our experience would cause us to return. The dining room we were in was very well kept. Recommended! ( and....easier parking than (tiny) truckstop lot across street.)
The food is amazing, we were greeted with a warm welcome by Darnelle/Angel, who was also our sweet and attentive server. This place was clean, cozy and welcoming. Just what my husband and I were looking for. Ms. Rosa who checked us out was also such a sweetheart. I would definitely recommend this place.
Tina was excellent, welcoming to me my wife and son, made us feel right at home with quick nd friendly service. Kept her area clean at all times and was always there when we needed. Love when I can go to breakfast and get my food this fast from a server who enjoys doing her job great job Tina. 10/10 service
I always seem to get excellent service here. The staff is extremely friendly and helpful. They always recommend great things off of the menu! I really enjoy the lumberjack slam and I also like the moons over my hammy. Those are two of my favorites as far as the breakfast menu goes. I like the sampler platter appetizer as a lunch or dinner option. I always like to order hot syrup to go along with my pancakes. This really just sets the bar very high as far as a breakfast is concerned.
This Denny’s exceeded my expectations! The store was clean and our server was exceptional. I only leave reviews when I feel as though the service/server was top notch and Jacee was just that! She greeted us with a smile and was very attentive to our needs. She made sure to check on us while waiting for our ordered and helped us through the menu! When you go in ask for her! Well done!
⭐️⭐️⭐️⭐️⭐️ Every time we come in, the service is outstanding! Alicia goes above and beyond to make sure we’re taken care of. She’s friendly, professional, and always has a smile on her face. Our food comes out hot and fresh every single time, and the atmosphere is always welcoming. The manager checks in and makes you feel like family. Truly one of the best dining experiences we’ve had — highly recommend!
The service that I received from the waiter Cameron was beyond my expectations. Very Attentive, Polite and his hospitality was excellent. Well done
Cameron was an outspoken server. anything we need he was always there. I will come back cause of him
The service that I received from the waiter Cameron was beyond my expectations. Very Attentive, Polite and his hospitality was excellent. Well done
Cameron was an outspoken server. anything we need he was always there. I will come back cause of him
Here today!\n\nMy coworker hijacked her bus so we could go find a meal, this particular Dennys had very good bus parking as it was adjacent to a shopping strip.\n\nI was in the mood for Moon Over Ami…
Here today!\n\nMy coworker hijacked her bus so we could go find a meal, this particular Dennys had very good bus parking as it was adjacent to a shopping strip.\n\nI was in the mood for Moon Over A…
It has been almost a year since I have last visited this Dennys and it has changed so much. It's nice and clean the food taste amazing and everybody is so friendly. I visit frequently and everyone …
It has been almost a year since I have last visited this Dennys and it has changed so much. It's nice and clean the food taste amazing and everybody is so friendly. I visit frequently and everyone …
The service was good slamed with food perfection and great crowd all around next time all American order is in the rising. Understanding staff with answers to order and response.
https://youtu.be/6WuKTedlt84?si=K6KFBWDhvJvIQjtM\n\nA wonderful dining experience. I thoroughly enjoyed my All- American grand slam breakfast. The service was outstanding. Thank you.
Breakfast with my elderly mom who eats very slowly. Watched our server Jordan, seat people, serve people, and clean tables, all with a great attitude. By the time we were finished the section we were…
breakfast with my elderly mom who eats very slowly. Watched our server Jordan, seat people, serve people, and clean tables, all with a great attitude. By the time we were finished the section we we…
Breakfast with my elderly mom who eats very slowly. Watched our server Jordan, seat people, serve people, and clean tables, all with a great attitude. By the time we were finished the section we we…
Breakfast with my elderly mom who eats very slowly. Watched our server Jordan, seat people, serve people, and clean tables, all with a great attitude. By the time we were finished the section we we…
My husband and I always stop at the same Dennys as we passed through to see our daughter, and the passed 2 times have been so good and our waitress “Jackie” We had both times and I will always ask fo…
My husband and I always stop at the same Dennys as we passed through to see our daughter, and the passed 2 times have been so good and our waitress “Jackie” We had both times and I will always ask …
I had a wonderful time. Food was great and fast. The manager Haley kept checking on us. The only issue I have was there was another manager names Susanna yelling at employees In front of customers a…
I had a wonderful time. food was great and fast. The manager Haley kept checking on us. The only issue I have was there was another manager names Susanna yelling at employees In front of customers…
I will go here everyday for breakfast and take my parents.i recommend you coming here for breakfast if you like to try new things
We ate lunch and the food was delicious, our server Jocelyn was very friendly and attentive..
Went to get my birthday Everyday Slam and I was waited on by Ms. Loretta. She was very kind, on point with service, and refilling my coffee. I had the pleasure of having a pleasant conversation with her and left there with a smile on my face and in my heart. The food was hot, accurate, cooked properly, and the taste was good. The environment was clean and inviting. I'll be back soon to get a hot breakfast and coffee and hopefully have a chance to say "hi" to Ms. Loretta.
I want to thank Cameron for making our dinner very unforgettable. Their attention and kind of approach complemented the meal and made us feel like a valued guests.
French toast slam did not disappoint, but size of eggs and thickness of bacon pale in comparison to area competition.
Teresa was terrific. She greeted me with a very friendly smile and my server was Veronica such a lovely lovely person.
My server Tj was was very helpful with the menu. He had given me certain recommendations and I can say I happily enjoyed them.
Had senior breakfast, Order took about 15 minutes to come out to table, was warm (as if setting under heat lamp waiting to be delivered) and correct. Enjoy using my AARP Card for 15 percent disco…
Was a bit worried taking into consideration some of the unfavorable reviews, unfortunately the place corresponded to those reviews. Food was very good, coffee could have been better and had to ask …
Not the best Denny’s I’ve been to. The Humble location needs to clean up restrooms. Very bad odor in the ladies, I almost didn’t want to eat after going in there.
Update: took a friend to brunch. Had the Philly steak omelet. It was very good. Second update: I happened to be back in that area around lunchtime and decided to see what would happen if I went in for the free burger (see below). I was seated and I showed the note from the manager. The waitress/hostess went and got my water and the manager who appeared pleased that I took him up on his offer. He took my order himself and also served the burger himself. The burger looked and tasted much better but the mayo was left off. I didn't see my original waitress so I eventually flagged down another waitress and got some mayo. I ran out of water partway through the meal and placed my water glass toward the outer edge of the table to show it was empty in a silent request for a refill. I had also planned to order a different drink. The waitress who got the mayo walked by several times and a different waiter walked by a couple of times but I never saw my waitress again. Finally, after I had finished the meal and sat there for a few minutes, the manager came back to check on me. I told him that I had intended to leave a tip for my waitress but I never saw her again. It turned out that she had to leave and no one took over my table. I literally did not have a waitress to leave a tip for. So, yesterday both food and service was bad, and today the food was good but the service was non-existent. Update: reduced a star. Very poor experience. Poor service and poor food. The only reason I didn't reduce it more than one star was because the manager tried to make it right in the end by offering a free burger next time I came in. Good food. Only complaint was that the bacon wasn't crispy enough, however I usually specify crispy and this time I forgot. Waitress was personable, fast and efficient.
Food is not good, greasy, no taste. The severs are very kind, polite, professional, The manager not at all, loud personal conversations by the manager, no consideration for guests poorly run Denny's.
The service was bad and unprofessional. No greeting. We were standing there 15mins before our order was "taken". Which we found out another 15mins later that it WASNT. Even another set of customers were standing at the counter to pay for their tickets for Almost the whole time we were there. **which was an hour** and the staff were just walking around or joking with each other. The manager/owner came out and instead of trying to assist us, waited about 15-20mins to send a young worker to see what we was waiting on (our food was ready and nobody knew) I got the pot roast bowl...barely any mashed potatoes or pot roast 2 THICK chunks of carrots, barely cooked broccoli, and I paid almost $3 for A side of maybe 5-6 pieces of squash n zucchini, but they gave me a TON of gravy though..
I've tried calling several times for my curbside order, but there was no answer. I had to go inside the restaurant, the person at the front desk seemed to be quite irritable. Upon checking my order in my vehicle, I noticed that I had been given sunny-side eggs instead of scrambled eggs. I went back inside to request the scrambled eggs, and the same employee informed me that they were at the bottom of the container. I explained that I was aware of that, but they were not scrambled. Another employee had to tell her, "she wanted scrambled." She proceed to give my scramble eggs in a small tupperware. I kindly suggest considering an alternative Denny's location.
Only writing this since it rubbed us the wrong way, the older lady at the front had a rude demeanor when me and my partner went to pay. Last time we came we where given a 10% off coupon that was valid only at this location. We decided to use it for today and the old lady said “this is for the new location, it’s not valid.” only for us to check and confirm she was lying…it was for this specific location. We just payed since we didn’t want to deal with her. Don’t know if she was the manager but you could tell she was egotistical and on her high horse. Our waiter was nice and respectful, only reason why I didn’t give it one star.
Talk about the worst experience at a Dennys. 3 plates were sent back because they were wrong. Having to tack down the waiter over 4 times. Then having to get the bill fixed over and over. Lord neve…
Not coming back. They take way to long to bring you your food barely any staff.
I hate this Denny's because me and my family waited 1hr for are food. and when we got the food it was really cold. When I went to the restroom it smelled really bad. and there was toilet paper on t…
I hate this Denny's because me and my family waited 1hr for are food. and when we got the food it was really cold. When I went to the restroom it smelled really bad. and there was toilet paper on t…
If I could give 0 stars I would. We waited almost 1 hour to get our food. Then we got our food and it was cold and we were missing one plate. So we waited and never got the plate. My plate was ba…
They are rude we waited to be helped and they ignored us and went and help everyone else would never recommend
I really did not want to go to Dennys today especially this location. My mother chose Dennys today and thankfully she did. I will never return to this location again, possibly Dennys ever again. I have multiple reviews on how Dennys service is. This entire store needs to be purged and reevaluated. Staff deliberately ignores you. Staff works at their own pace and wears all their emotions for all to see. We waited 1 hour and 45min to get our food. Almost 2 whole hours just to get the food after we complained numerous times. My daughter literally started crying because she was so hungry. We finally get my daughters food. COLD! I relieved my food 25 min after her and guess what COLD!! And incomplete. Mother gets her food COLD!!! how do you serve food late , and tell me its all fresh. Not one bit of our food was enjoyable. As I was waiting for my food I observed the restaurant and I notice how unsanitary they are. My plate was definitely not washed right nor was my daughter or mothers. The manager was supposedly in the kitchen "cooking" because they were short staffed in the kitchen. This place was so chaotic today staff and customers walked out. I should have left the minute we walked in. We did not get a formal apology from the management nor did we get asked if there was anything we can do to make up for my experience. The entire restaurant and myself can agree you failed us today, and you failed me for the last time.✌ maybe in the next life Dennys.
Nasty 🤮, I found an eyelash in my burger . I think they had purposely put it their . I was also treated poorly and I heard they discriminate there I mean the way I was treated the way I was treated I had no choice but to Believe it . Just Horrible Just disgusting workers and supervisor additiude she doesn’t care this food place I don’t recommend. 💯 🤢 🤮 🤮
Poor experience right from the moment I entered, I requested a table I could plug in a Laptop to do some work while I enjoyed breakfast. The waitress acted like it was not appreciated. I requested to sit at the usual one I sit at near the kitchen she said okay didn't look pleased in my polite offer to seat myself. That booth was actually taken. Most likely by employee's. So I offered to try another booth I knew had an outlet and she said no. They won't allow me to plug in there. I've done it dozens of times in the past but perhaps Denny's here is going to be no longer a work friendly environment for us Laptop users. I'm going to work until my Laptop dies grab my grand slam and I guess head to IHop for Coffee. It's 2025 Denny's, people often need to do laptop related work. Add some outlets for goodness sakes to actually be hospitable to your guests and their needs. This visit has put a really bad taste in my mouth and I am not going to fault the waitress. She's doing her best with a building that is not her own. Your company should be offering the support necessary to accommodate guests.
I’ve been to this Denny’s several times but never had I had the service I had today. From the time we got there it took the server a long time to come wait on us and it was only 3 of us and on top of that the place was fairly empty so she couldn’t say that they were getting slammed. The food was really horrible and the presentation of the Mac and cheese was sloppy it had cheese sauce dripping from the bowl. We weren’t asked if we wanted refills or anything. I wouldn’t recommend this place to anyone. The staff was all Spanish and so they only catered to people who was there race. It’s a bad thing to be a business as working with the public and have picks and chooses of who you want to wait on. The servers name is Janie D. The star that was rated wasn’t even earned.
Ordered online through the app for pickup. When I got there my order was ready and on the countertop next to a bottle of cleaner. Checked my order and has to ask the worker for butter and jelly. Took her almost ten minutes to get it. She then said they only give jelly when toast is ordered. Seriously? I like jelly with my pancakes. She was very rude and unfriendly. No reason for it. I definitely would not recommend to this location.
I’m writing this because the experience my wife and I had at this Denny’s was honestly unacceptable from start to finish. First, my wife tried calling in our order multiple times, but nobody ever answered the phone. We ended up having to place the order online just to avoid waiting inside — but even that didn’t help. When we picked up the food, both of our burgers were completely wrong. Everything we didn’t want was put on them, and everything we actually ordered was missing. One of the burgers was supposed to be a double patty, and it literally only came with one. On top of that, the hash browns were burnt and not even edible. For how much we paid, this is ridiculous. The customer service wasn’t any better. When I walked in to pick up the order, the ladies up front avoided me as long as possible. They didn’t greet me, didn’t acknowledge me, and instead made excuses like “she’s making your drinks” — even though the order did NOT include a drink. Instead of helping me, they seemed more focused on avoiding interaction. I also asked had silverware, and an employee took it and then walked off without replacing it or helping in any way. Just completely unprofessional behavior all around. Between the unanswered phone calls, messed-up food, missing patty, burnt hash browns, and lack of customer service, this entire experience was beyond disappointing. I don’t know if the manager was there, but the staff clearly needs to be retrained in both food preparation and basic customer service. This shouldn’t be happening — especially not for the prices they charge and for how empty the restaurant was…. There was only one table with a family 3. I hope the owner takes this seriously, because this location needs major improvement.
The young Hispanic man that was working at this location at 4:30am on Monday morning 11/24/27 really rubbed me the wrong way as he provided terrible customer service and in my opinion was blatantly rude with a smile on his face. Me and my two friends and my service dog (a small maltipoo being carried in my bag) stopped in to have some breakfast after a long night of driving. We were the only guests in the entire building. The young man approached us after we sat down and he immediately said he didn't know the rules on animals that he was going to call his manager. In which he did, and he proceeded to tell me that he could not serve me or my friends. I was appalled but I said okay well there goes his tip, and we proceeded to the register to do a take out order, at which time he informed us that we would need to place our order in the Dennys app!!!! Because his payment machine was "down" !! But it was clearly on. It was at that point that I said let's go to another Dennys because he just ruined it for me. And if I wanted to be a real thorn in his side I could file suit considering my dog is a service animal and I just got kicked out!! Dennys in Humble yall need to do better. Young Hispanic man you were worried about losing your job, and you still might lose it depending on my next steps in this situation.
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19450 US-59, Humble, TX 77338
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19450 US-59, Humble, TX 77338
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Sammle Extrapunkte und löse sie gegen Belohnungen von Denny's ein
🏆 Belohnungen von Denny's
10% Rabatt
Bei Denny's
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um Belohnungen einzulösen und Punkte zu sammeln
📋 Wie funktionieren die Belohnungen?
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Alle 100 Scorepunkte = 1 Belohnungspunkt
Sammle Punkte
Worker erhalten 2x Punkte pro Spiel
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