Eva Torres

I visited this location on a Thursday and was served by Leo. I ordered the Ultimate Sampler (wings, mozzarella sticks, and spicy chicken dippers), boneless wings on the side, and a large fry. When ordering the sampler, I wasn’t asked which sauces I wanted and was told the sauces were automatically assigned. I requested two marinara and two hatch queso’s instead. When the food arrived, we realized we never received the bogo for the wings. I also noticed the chicken dippers were regular instead of spicy. I spoke to the manager, who asked me to follow up with my server, but we waited quite some time and ended up just eating the food as-is. The server only came back near the end to ask if I wanted a drink refill. At that point, I was already disappointed and just asked for the check. I don’t usually leave reviews, but this experience was frustrating—especially since I’m pregnant and was really craving the spicy chicken dippers. I hope this feedback helps improve communication and attentiveness going forward.

Mona Ibby

We used to come here often for the fun atmosphere and wings - even though typically mediocre, they were still edible, but we ordered from the Buffalo Wild Wings on Culver today via DoorDash and the kids meal ($10.29 + tax) which included lemon pepper chicken wings and onion rings could not be eaten. As seen in the attached pics, I don’t think a knife could go through those wings bc of how dry it was and the onion rings also seemed like they were left out for a week or two. Taking a bite out of the wing was a mistake - no one could typically make it that bad if they tried and there is no way it was fresh. We called to ask for a replacement and were put on hold for over 15 minutes until the manager came on and said they wouldn’t remake it if we came in and brought the meal back or do any replacement as we ordered from a third party, even when I told him we ordered from there (directly) often. It was a waste of a meal and even worse than that was the manager could have been nice about it (even while saying no) as it was a small ask, but he wasn’t….at all.

Pedram Khodadadi

Steven even if that is his real name mentioned he was management and he was giving attitude over the phone because I wanted to order food insanely bad customer service specially if someone would make someone this rude a manager then does not care about customer service worst location I been too and I suggest you guys listen to Steven’s phone calls curse customers out giving attitude and not willing to give me a order bc there 1 whole hour away from closing absolutely insane how rude someone can be for someone’s business

Uriel Gonzalez

Second time I try this place and it was the same thing took longer to get my food I got 50 wings to go we said extra wet they were super dry we said extra sauce on the side nothing the thing I don't get is how do you get only 3 ranch dressing with 50 wings 😡

Kian Mahdavi

I really wanted to enjoy my visit to Buffalo Wild Wings, but unfortunately, it just didn’t live up to expectations. I ordered wings and fries, and wings wrap (barley you could see wings on it) and all came out cold, which was pretty frustrating. They didn’t just lose heat on the way to the table—it felt like they’d been sitting for a while before even being served. Seems the foods had been reheated several times. The quality wasn’t great either. The wings were dry and lacked flavor, and the fries were soggy and not seasoned well. For how pricey everything was, I honestly expected way better. We sat out on the balcony hoping for a nice vibe, but the lighting was so poor we were practically eating in the dark. It definitely took away from the atmosphere. Although we moved some tables but it was still dark! I don’t like leaving negative reviews, but for the price and overall experience, I just can’t recommend this place. I won’t be back and never let any friends to waste their time and money.

Steven Kaufman

It's been awhile since I've eaten here, and this was my last visit. First, they had us stand and wait in the lobby for 15 minutes after the table was ready. But I've never in my life been to a restaurant that has an entire drink menu with no pricing on it. Not only did they go on to deceive us about the pricing, they wouldn't explain why they keep all the prices secret until after you purchase. The pricing is arbitrary, manager told me everything on the drink menu is $10.75, the waitress said that's BS but didn't know what the pricing was. If you are going to charge an outrageous $2 per wing, why be nefarious about publishing your ridiculously high drink prices?

Jeff Konstanzer

So... if it weren't for the TV's I wouldn't have stayed. Horrible service from most everyone there except the 1 guy with the smile and teeth on his mask. I had to ask for a menu and them I had to ask the waitress to stop to take an order. Food tasted good but was small order for the price. This is a reflection of management, clearly as the staff was there for themselves and not the customers.

Ted B

BW3 has really declined over the years. First thing, $17.00 for 10 wings is rediculous. The wings were dry, and did not taste fresh at all. The restaurant was dirty, and service was extremely slow. I regretted ordering almost immediately and I knew I should have just left. Instead I paid rediculous prices for stale chicken and a stomach ache. I’m officially done with this franchise.

Kim Joonsoo

It was my first time to try buffalo wild wings in Irvine. I ordered bogo 15 boneless with chiken quesadilla. When I ate one piece of wing (no sauce), I was really surprised. It was super salty. I could not believe this one becasue I tried buffalo wild wings in other places several times and all the foods there really tasted good (no salty at all). So I have loved buffalo wild wings so far. But this time it is really disappointing. Even my daughter refused to eat this one. So I called this restaurant because I thought that they might be cooked wrongly this time. However they said that the salty problem ight be caused by fry oil butno problem for cooking. I cannot believe it because i feel that salty from chicken tender not from fry. Also I cannot understand why there are big differences of taste among buffalo wild wings restaurants. Next time i wont go to this store anymore. I will go to other buffalo restaurant.

Falcon Nest

I time to time stop at buffalo wild wings restaurants for some wings and drink, recently they heavily advertised their all American hamburger. Last night i stopped at their culver and 5 free way restaurant and ordered the horrible oily greasy all American hamburger. This is just another food scam by buffalo wild wings restaurants, the $20 burger was nearly 70% beef and 30% fats, very greasy and oily, thin beef patty's, oily grilled onions setting on chopped lettuce, the Cesar salad i ordered was 50% croutons and very bad quality lettuce, very terrible salad. The burger was not only tasteless but very fatty and oily, their fountain Pepsi drink @ $3.79 plus tax is more expensive than Morton steak house soft drinks, a total ripoff. Looking at my experience, it was terrible from lousy host at the door to the service provided and horrible food, i don't recommend this Restaurant neither i do recommend the horrible all American hamburger, putting the $20 for the lousy burger and $5 tip the Restaurant is total ripoff.

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