Greg Amburn (TheCryptKeeper)

Used the app for the first time. I found it weird there was no time selection. Figured out they may start fixing your food when you get there and let them know you are there. That's fine, it's fresh. App is supposed to recognize when you arrive, it did not. I was almost home when I got the notification that it looked like I was there. Cashier is super nice but not organized. When I got to the window she had to ask me who I was. She said the orders were mixed up. Took at least 3 minutes to get my food once she figured it out. Now the food. Got the bacon English muffins combo large and then a single sausage English muffin because I wanted to try both. My potatoes were good as always but my large was the size of a small portion size. The box was maybe half full. The bacon English muffin wasn't very good. It tasted bland and the muffin was warm but not toasted. There was no bacon flavor for some reason. The sausage one was much better in taste due to the overwhelming sausage taste. Again, the muffin was just warm. At least at this location the English muffins fall somewhat behind McDonald's still. That's a shame as I really like Wendy's breakfast. I'll stick with the Breakfast Baconator though.

Ridiculously slow. 22 minutes because they were "waiting on fresh seasoned potatoes" Waiting for them to be harvested, sliced and shipped here?

Tess R.

Drive thru wasn't working, ice machine was broken, 3 staff members, 2 customers total and still couldn't get orders right. My pull apart cinnamon roll was brick hard and tasted old. The employees seemed put out! Won't be returning!

Food was good, but having to pay .50 each for sauce packets when I just spent $21 for two breakfast meals? That's ridiculous. I wouldn't come back to this location. I've never been charged for a sauce packet on 4th/Frankford.

Leroy Powell

The burgers we received in a formal overcooked my wife and I will never go there again

Michael Streb

I waited in the drive thru line for 10 minutes before they aksed what the person wanted. Then the next car was 15 minutes to order. When I pulled across the street to order food, when I came out, the car in front of me was still sitting there waiting on food. I get bad nights, but you're a fast food restaurant and I know they dont like customers waiting that long.

Hanna Hammond

The worker did not give me my card back after I paid and charged it three separate times on food, and then charged it a couple of times online. I called the store and they denied that he even worked there. I had to cancel my card and get a new one since he still has it.

Daniel Gaona

Got kicked out as soon as I walked in it was 10:15pm guy i guess manager said lobby was closed and walked me from the counter to the door saying I couldn't be in there and there was literally people sitting there eating, I guess he just didn't want my kind in there due to my appearance. Wendy's please do better and remove your trash...

Todd Fehr

Took 10 minutes to get to the window just to tell us they don't have French fries but they could offer us baked potatoes. 30 mins later they didn't even start our order BECAUSE THEY DIDN'T KNOW IF THEY HAD THE INGREDIENTS TO MAKE OUR ORDER!

Matthew Winfree

What a mistake. Sounded like Napoleon Dynamite was taking my order. Spicy chicken sandwich. 5 ingredients, fries and a drink was $10+ in 2024. Horrid. A frozen, breaded "chicken" (rib meat?) breast that was smashed into oblivion. 1 literal piece of sad romaine. And a slice of tomato no bigger than a half dollar... Miserable assembly. Looks nothing like the web menu pictures. Had to add my own mayo and a slice of cheese at home. Cannot recommend Wendy's at all with this level of corporate disregard.

Chelsy Parada

Do not go to this place at night! The guy who took our order, didn’t seem to comprehend what we were ordering and had to repeat each item several times. It was not a hearing issue. We also had to ask for our drinks as well and when we got them the outside was covered in a sticky substance. Once we were on our way, I was passing out our food and only the happy meal that we ordered was correct. This Wendy’s was not busy at the time we had ordered.

Brianna Mogaka

My fiancé went to Wendy’s to try the baconator fries and this is how they gave it to him like what is this its just laziness and the cheese was not even melted with just clumps of bacon this is so sad and then to have a rude guy at the window please get better customer service.