Danielle Wright

I got the 8oz salmon with Mac and cheese and broccoli to go. Salmon and broccoli were great but the macaroni is garbage. It tasted like boiled elbows with no cheese sauce! Also they gave me complimentary bread but no butter!!!! Why even give the bread then? The butter is what makes it pop! Overall not bad but check ur orders completely before you pull off.

Daniel Guerrero

Just to be clear the 2 stars for atmosphere is because it's so busy and always noise. However, in this occasion some of the servers weren't paying attention to customers and some had a frustrated look on their face. That in itself wasn't very welcoming. The service was good. We just felt a little rushed. I believe it's a management issue. I comment that because I'm sure the servers are encouraged to turn the tables quickly. The young lady was nice and courdial. The food is always good. But I have to share this point. My son likes his steak mid-rare, which is the Texas way. But he always asks for mid-well because he always get it mid-rare. Works every time we're in there. Overall, it was a good time. Well certainly be back.

Nicole Sauza

Overall a good experience. Employees were polite, they seem to have a pretty good flow, & they stayed on top of things from the hosts to the wait staff, really everyone was excellent. Food was fine, I'm not a steak fan but for some reason I always find many Texas Roadhouse steaks to be too salty. I got a smothered porkchop this time, just a tad dry. Chili was yummy but the mac 'n cheese seemed a bit skimpy on the cheese sauce... at least towards the bottom. My parents liked their steak, ribs, fries, & potatoes while the green beans were a bit liquidy. Again, overall food was good! Mansfield is just so busy, but I do wish this location had more seating for waiting guests. Many were waiting in their cars, which some prefer, but probably not by choice. Getting on the waitlist was super easy through the website, it helps avoid any unnecessary back & forth at the host stand.

Alisha Philpotts

Our first visit to a Texas steak house. We arrived for an early dinner so it was quiet inside. Food was good quality, served pretty quick. We started with the onion for the table, it looked amazing, and for the most part was tasty, however the batter/fry coating was raw in places. The steak itself was great quality one of the best ribeyes I’ve had for a while. The food was pretty salty and could’ve taken less seasoning. Server was friendly.

Rene Trevino

Stopped in because we kept hearing about how great this place is and we are so glad we did. Our server Kyle was amazing and his attentiveness to our needs was spot on. He was able to easily help us with making decisions on meals and beverages and seemed to actually care about doing a good job. Drinks were great, the onion blossom appetizer was PERFECT, salads were delicious, the rolls were soft, buttery and warm. Now portions may seem a tad small for the price, but the quality of each meal was simply amazing start to finish. There was a very active and high energy atmosphere when you walk in and it seems very busy and crowded, but once seated it feels very nice and comfortable with plenty to look at, talk about it just watch one of the TV's of you like. Staff seemed to constantly be on the move with food, drinks, cleaning or helping to celebrate birthdays. If you've never been in we highly recommend giving it a shot.

+5

Nicholas Stevenson

I have never been a huge Texas Roadhouse fan, but I was in town to visit family, and someone suggested we meet there. A family member had recently been in the hospital and this was their first outing to a restaurant, and Texas Roadhouse was one of the most convenient options. We checked in online using the app, and then checked in with the host at the door (on an ipad) upon arrival. 15min went by and we noticed others that came in after us were being seated. We checked in with the host stand only to find out we weren't even on the waiting list although we had checked in online and with the host (on an iPad). So, we waited an additional 10-15min to be seated. And the only standing room was cramped with the other 40 people waiting to be seated and in the way of the kitchen staff, waiters, and hosts. It was an uncomfortable way to wait. This place is a popular destination. It was absolutely packed when we arrived. The atmosphere was relatively lively, but it felt cramped in that there were so many people. Our server was bubbly and gracious. It's not entirely their fault, but we had an appetizer coupon and we did feel slightly rushed to make a decision. This lead us to order something without realizing what it was based, on the servers recommendation. The food itself was hit or miss. The chicken we ordered was extremely salty, and I know they're known for their steak, but we weren't feeling steak this night and there were plenty of chicken options on the menu. The baked potatoes were solid, but the French fries were incredible soggy. Now, the house salad was actually impressive for a house salad, having cherry tomatoes and egg in addition to the usual ingredients. And the rolls with cinnamon butter are always delicious. While there were some disappointments in terms of our experience, the staff was pleasant and helpful. Even a bus boy noticed a family member with a walker and said we could park our walker off to the side to get it out of our way. Also, a manager came by our table to check in with us early on which was nice. When it came time for the check we noticed that they hadn't used the coupon we had provided them, but they worked to correct this. Some tips: They are known for steak, so, I would go with a steak option. Also, the cinnamon butter rolls are delicious, and you can order multiple baskets. You can even ask for a togo order. If you do choose an appetizer, you might want one go with the Bloomin' Onion. Cheers!

+6

Kertus

Service was off from the beginning, drinks and appetizers were ordered pretty quick, then it went downhill thereafter. Drinks were delivered by someone else as well as appetizers. Twenty minutes later our meals were finally ordered. They arrived at the table my Filet looked like it was chopped up and was overcooked. Explained to server she acknowledged it was more well done not mid rare. She took just the steak away and was going to have a manager deliver it when it ready. Fifteen minutes passed a manager came and asked how everything went and I explained I was still waiting for my steak. I had already eaten my sides and my son had finished eating as well. Another manager brought my steak( it looked great , one piece) she asked to have me cut into it and of course it was border line blue rare to rare. It was dark red center and cold . She said that’s the way medium rare is. I have eaten here many times and I said the center is supposed to be warm . She said they could go put on grill and warm a little more. I just asked to to take it back , as I said we have been here already 90 minutes. Got the bill and they did deduct 15.00$ for the steak and charged for the sides.

Jose Bazan

Ordered To Go & my Bread wasn’t up to par. Smushed & cold. Chicken critters were not tenders, they were like small nuggets & also cold.

Princess Dupor

Let me advise, that My family have supported this business for some time. We order almost every week on Friday in a month.. We love steak and to enjoy family time on the weekend. Today happens to be my husband's birthday, We order "To Go" to fulfill our plans. I verbatimly tells the "To Go" Rep to Ask the cook 2 things, Not to give us a Bad piece of steak and not to give us Medium rare or Well done.. We want both 12oz and 16oz to be "Medium" . Which if anyone is a steak eater it is a very light pink and not looking like its almost medium rare.. The rep repeated our order back, which I believe she put it in the way we ask. So the cook gave us exactly what we asked them not to give us! Pics of both steaks right here in the review... Now mind you we had a similar incident 3 weeks ago, in which the manager at the time literally did right by us. Sent us a voucher for the price of the steaks .. So this caused us not to give up on giving business to them .... BUT TONIGHT!!!! 11/14/25 ... When I spoke to Clara the manager, she tried to make my husband come up and show them the steaks- Literally have our day inconvenienced 😡😡 ... I explained that I already told them it was my husband's birthday today... We would not have the time and it would mess up our plans to have to drive back up and show our steaks literally which we threw away after taking pics! ..... I only asked for a partial refund OR a voucher/gift card to replace our dinner that was not even eatable ! The steaks was so chewy and rough, we could not even eat it 😡😡😡 .... So then she gives an excuse about policy, rather than coming to a resolution that would work for us- A FAITHFUL CUSTOMER !! ... When your in the wrong, why do we have to be inconvenienced??? ‼️‼️ So then I tried to resolve by emailing pictures to show proof of what we said AND asked again for at least a refund that would cover the 2 steak meals ONLY ... She calls me and literally insults saying " they can only offer 15 dollar voucher" ... So you are offering me WHATS NOT EVEN THE PRICE OF YOUR 2 STEAKS ? Then says to bring it back up here, after I told you, We Are in plans for tonight for a Birthday? ... So you want us to change my husband birthday plans, FOR SOMETHING YOUR COOK DONE WRONG? You want us to put steaks in the fridge, stop what we are doing, just to bring back 2 plates of steak that we already threw away, back up to the restaurant Just to do the right thing and refund us accordingly ?EVEN WHEN I SENT YOU PICS AND THIS CLEARLY SHOWS BOTH STEAKS ? ... The same pics posted on this review!!! TERRIBLE!! 1 thing is clear, YOU DONT KNOW HOW TO Deal with Customer Service .... The one thing, that will keep your business moving and you have competitors..... So Whatever you do, Do not be faithful to this particular steak place. They dont value customers and 1 of their managers is not trained how to move- WITH A FAITHFUL CUSTOMER .. that spends nearly $100 or more with tips Almost every Friday.... That's what we deserve right? TERRIBLE, We wont be back !!! YOU LOST SOMEONE WHO WAS FAITHFUL Spending money ... This is what you think of CONSISTENT BUSINESS? Never Again Texas Roadhouse ! Ruined my Husband's birthday weekend and you dont care to resolve this respectfully in what we need ... GO TO SALTGRASS RIGHT UP THE STREET OFF 287... TAKE YOUR BUSINESS TO ANOTHER STEAK PLACE.. YOU BEEN WARNED !!!

Patricia Flores

Disappointed with quality and customer service. I ordered a family meal from Texas roadhouse that included four sirloin steaks cooked medium. Unfortunately, all the steaks were overcooked and had a significant amount of fat. After trimming the fatty portions, I was left with barely a quarter of each steak – which was incredibly disappointing given the price. I called the restaurant the following day and spoke with a manager name Isabel. I explained that my work schedule had prevented me from calling sooner, but she told me there was nothing she could do since the order was placed the day before. I understand policies, but I expected more empathy and flexibility, especially considering the poor quality of the food. With the rising cost and declining food quality, I’ve become more selective about where I spend my money. Sadly, this experience has made it clear that I won’t be dining at Texas roadhouse again I value good food and good service and I didn’t receive Either.