Lisa Coppola

Came here on 9/20 at 6:00 and I just have to say the burger was cooked PERFECTLY. It melted in my mouth. There’s been a few instances where I came to Shake Shack and the burger was over cooked. This was amazing. My compliments to the chef.

Stefan Trotman

Came here in the middle of a Saturday afternoon and was pleasantly surprised to see that all everyone was being served in a very timely fashion. This is your typical Shake shack experience, quick service, tasty food, and pretty easy to get to as well and located near two relatively big malls. Would definitely recommend this location for anyone in the area looking for a quick bite. Added bonus that there is also sitting inside and outside and the bathrooms were particularly clean when I use them. Edit: we did wait a while for the food but I was distracted cause I was watching a game but in reality we waited close to 15 minutes for the food. Not a big issue if you’re staying to eat.

+20

Laura M

This place is amazing, I have been going to shake shack since it opened in the city - so happy thats its on Long Island now. Never disappointed, there is no other place like it. The Shack sauce is amazing, custard is amazing, fries never soggy, burgers are amazing. I have a super sensitive stomach and can always handle shake shack. Such good memories and what a reward to always come here to get get fresh, amazing food.

Shake shack is delicious every time! I always like to get the shack burger and this time I got it with the double patty. The mango passionfruit drink was very refreshing! Don't forget the shack sauce…

Shake shack is delicious every time! I always like to get the shack burger and this time I got it with the double patty. The mango passionfruit drink was very refreshing! Don't forget the shack sau…

Amazing food. Quick service. Clean. Absolutely amazing food. And just overall a great experience.

Amazing food. Quick service. clean. Absolutely amazing food. And just overall a great experience.

First time here , had a single shack and fries and ofcourse had to get a shake. I will be back guys. service was regular, nice , helpful. Ambiance inside is warm and cozy . Great music selection.

First time here , had a single shack and fries and ofcourse had to get a shake. I will be back guys. Service was regular, nice , helpful. ambiance inside is warm and cozy . Great music selection.

First time here , had a single shack and fries and ofcourse had to get a shake. I will be back guys. Service was regular, nice , helpful. Ambiance inside is warm and cozy . Great music selection.

I've never had a better burger in my life. The burger sauce is just so good. The fries, the shakes, jeez. The service is good too, everyone seems to be nice. The place overall is pretty quiet and f…

I've never had a better burger in my life. The burger sauce is just so good. The fries, the shakes, jeez. The service is good too, everyone seems to be nice. The place overall is pretty quiet and f…

Today I had my usual burger and fries with a root beer. It was very tasty and refreshing. The food servers were polite and the music had a good playlist going. I had a wonderful experience once aga…

Today I had my usual burger and fries with a root beer. It was very tasty and refreshing. The food servers were polite and the music had a good playlist going. I had a wonderful experience once a…

Food is always hot even on to go orders - nice people at register. Good ambiance and clean place. Would go back again

Food is always hot even on to go orders - nice people at register. Good ambiance and clean place. Would go back again

I ordered online through their app for curbside. Not location specific but the app is very easy to use and intuitive. Locations appearance was very clean, the parking lot(curbside) and curbside sta…

The melville Shack shack is a wonderful place to get shakes & Fries but the best part is that it's dog friendly with doggy ice cream and cookies! Who knew! The manager was very nice letting us know…

The melville Shack shack is a wonderful place to get shakes & fries but the best part is that it's dog friendly with doggy ice cream and cookies! Who knew! The manager was very nice letting us …

The melville Shack shack is a wonderful place to get shakes & Fries but the best part is that it's dog friendly with doggy ice cream and cookies! Who knew! The manager was very nice letting us kn…

The melville Shack shack is a wonderful place to get shakes & fries but the best part is that it's dog friendly with doggy ice cream and cookies! Who knew! The manager was very nice letting us kn…

I love Shake Shack in general, but in this one I had my absolute favorite burger. Maybe I was just really hungry, but it seemed even better than usual Shake Shack!

Great food. Awesome fries. Great burgers. Great friendly service. A little more than average fast food price but worth it :)

Great food. Awesome fries. Great burgers. Great friendly service. A little more than average fast food price but worth it :)

Great food. Awesome fries. Great burgers. Great friendly service. A little more than average fast food price but worth it :)

Great food. Awesome fries. Great burgers. Great friendly service. A little more than average fast food price but worth it :)

Natalie Alvarez

The store seems to have some locals coming by from the neighborhood. So that was cute to see. Employees were okay.service was so so. The only people working hard was the kitchen /back of house crew. So thank you for making our food!

Nasir Doha

Tried the veggie and mushroom burgers. Veggie is too soggy but it’s a big burger. Spicy fries isn’t worth the price , just get regular. Recommend the Chocolate smoothie and root beer float. Store was clean and organized. Would’ve been better if they had a hand sanitizer option.

Matthew Ross

Overall, no issues. Order was correct. Food tasted delicious. Service wasn't horrible. Atmosphere was clean, but very disorganized. Probably one of the most disorganized take out restaurants I've ever seen. Maybe it was a fluke because I went to grab some burgers on Valentine's Day. There were bags for Uber, Lyft, and normal customer pick-uo everywhere. I repeat, everywhere. Even the ordering counter was hard to find because of all the bags. But again, the order was correct. Food tasted fresh. Service was friendly, but they had a hard time helping to find my bag.

+2

Gaylene Kihs

Pre-corona virus review. I've been to a bunch of Shake Shack locations in the LI area but the Melville one is one of my favorites. Of course the menu is what everyone knows it to be, and the food here is consistently good just like other locations. I do like this one since the seating area is pretty large, it's clean and I like the large parking lot. They get the food out pretty quickly. Never had any complaints so I guess I'm lucky since there seems to be some subpar reviews of this location. Hey, it sure beats McDonald's, right?

+4

J.A. J.

Consistent shake shack quality. Had the spicy chicken. It was good, just seemed kind of small. Cheese fries were ok, no worse or better than other locations. Fast service, clean, and enough seating when we were there Sat lunchtime.

I see this Shake Shack location is using my picture for their business.\nRock on Shake Shack, you make my favorite burgers!\n\nThis location is out of the way for me. My wife called me and said she's…

I see this Shake Shack location is using my picture for their business.\nRock on Shake Shack, you make my favorite burgers!\n\nThis location is out of the way for me. My wife called me and said she…

First time I have been to shake Shack. I would say the burgers were good but kinda greasy. The fries were nice and crispy. The draft root beer was really good.

First time I have been to shake Shack. I would say the burgers were good but kinda greasy. The fries were nice and crispy. The draft root beer was really good.

First time I have been to shake Shack. I would say the burgers were good but kinda greasy. The fries were nice and crispy. The draft root beer was really good.

First time I have been to shake Shack. I would say the burgers were good but kinda greasy. The fries were nice and crispy. The draft root beer was really good.

First time I have been to shake Shack. I would say the burgers were good but kinda greasy. The fries were nice and crispy. The draft root beer was really good.

This past weekend we ordered some delicious burgers from here. One of them was supposed to have a gluten-free bun, because I have celiac disease... and they packed my food together with food containing gluten, which contaminated my gluten-free meal. Please be careful, this is extremely dangerous. It's not a fad, it's not because I want to be difficult... it's for my health, and the health of all celiacs, that we need to order gluten-free bread. It shouldn't be mixed with other food, nor placed on the same tray or in the same bag. It's a delicate matter. I enjoyed my burger, but I had a terrible night with stomach pains for three days, intense discomfort... some people have even worse reactions and end up in the hospital. I advise you to train your employees on how to handle gluten-free food, the risks for people who can't eat gluten, and the precautions needed during preparation to avoid cross-contamination. Thank you, I hope to be able to eat there again without this happening again.

Nx Nu

Shake Shack is a great restaurant. We all know about the high standards they have set. That's why I get disappointed when this amazingly successful business is under staffed on a breathtakingly busy weekend. I love the gluten free burger buns on the mushroom burger.

+2

We had mixed experiences at Shake Shack. My daughter ordered the double bacon burger and really enjoyed it... no complaints there.\n\nUnfortunately, my experience was very different. I ordered the bl…

We had mixed experiences at Shake Shack. My daughter ordered the double bacon burger and really enjoyed it... no complaints there.\n\nUnfortunately, my experience was very different. I ordered …

We had mixed experiences at Shake Shack. My daughter ordered the double bacon burger and really enjoyed it... no complaints there.\n\nUnfortunately, my experience was very different. I ordered th…

Great food. But all their fountain drinks are 80 percent ice and 20 percent drink. I am paying 4 bucks for this too give me a break.

A piece of advice, small and large drinks come in the same cup. Save the money order a small. Try to deny it shake shack but this has proven true over a couple visits.

Tried Shake Shack for the first time today. Doesn't matter if i liked it or not because I will never again visit a fast food place that asks me for a tip at the register.

Tried Shake Shack for the first time today. Doesn't matter if i liked it or not because I will never again visit a fast food place that asks me for a tip at the register.

I was really craving a cheeseburger for lunch and decided to treat myself to shake shack because it was nearby. I ordered a single shake shack, burger well-done with extra sauce, but unfortunately, even with the sauce it lacked flavor. I was extremely disappointed considering I know Shake shack burgers, have a unique taste, but not this time around it clearly did not satisfy my craving.

Horrible. This is the second time they haven't gave me a item from the list of things I ordered. They didn't give me my fries before now it's my chicken bites. They said they're busy when I tried g…

Hoey Nunez

Was making a delivery in the area. Got hungry. Wanted to eat something decent. Didn't want to eat McDonald's or Burger King.. i saw Shake Shack. I definitely regret stopping there.. the chicken sandwich was awful. The chicken was hard. Seriously $10 7 eleven is better..

Nick Fiscella

I feel so sorry for the people who work here. They seem absolutely stressed and miserable, probably because they are forced to work in unfair conditions. Shake shack is yet another in a long list of awful food corporations that charge outrageous prices for mediocre food, while leaving their stores and employees to rot. The food is ridiculously over priced, I paid $5 for less than $1 worth of French fries, and the facility is filthy and carefully designed to be as uncomfortable as possible, likely to get customers to leave as fast as possible This review is against CORPORATE, not the fine people who work at this store & others like it. You need to treat your employees with dignity & your stores with care, especially if you charge these outrageous prices.

Pati Moreira

I went to this place I feel unwelcome we asked we food well done they didn’t do it one of the burger was supposed to be no sauce ,the person who take our food to the table push the tray and drop our ketchup all over our table he didn’t apologize for nothing they didn’t have a tag name very rude and unprofessional