Autumn Hamilton

This place is ridiculous, twice now we've order through the drive thru and have gotten ripped off.. We pay for food and its not provided is absolutely not acceptable...

Dylan Nuno

Waited 1 hour for my food 2 big macs and 2 happy meals they also forgot my 2 milks so had to go back and wait even more and the forgot the straws

Nelina Miranda

I was absolutely appalled by trying to take my daughter to the Playhouse McDonald’s located in Atwater, first I use the kiosk. It didn’t print out my receipt so we waited 20 minutes until I had to ask for help at the cash register. A manager helped me. I simply asked why they wouldn’t have somebody up here upfront she stated she didn’t know and completely ignored me and was like can I just take your order?You wouldn’t believe the confuse meant I had. How can she be a manager not managing her team. mind you they were pushing out DoorDash order, and every single person sitting at their table was sitting with the receipt waiting then we enter the Playhouse. There’s a mess everywhere wet spots everywhere not a single slip sign was insight. Unfortunately, I had to go back to the register to ask for something that was missing another 15 minutes of waiting for someone to even acknowledge me or the other five people waiting.

Trisha Brooks

Don't come here if you want something quick. They really took over 30 mins to make some damn happy meals

Dayanara Chavez

I don’t understand why hours for breakfast are put out if employees aren’t going to respect them. Made a mobile order around 10:15am got there just in time to pick up before breakfast was over just to get told breakfast was stopped at 10:25. 5 minutes before breakfast is actually over. In that case why is breakfast still displayed on the mobile app if we aren’t going to receive what we paid for & made the drive out for.😐

Ron “Ron W” W

To think this was a mobile order, meaning zero room for a miscommunication on an order. Not only was the food luke warm, but missing hashbrown, no syrup (which was specifically added to the order) and no napkins!!! I mean ... COME ON!!! How could you mess it up that bad, unless intentional???

Bailey Salveson

Whoever was working today was so rude. Brought our food and walked away so fast you couldn’t even ask them a question. Needed sauce and had wait forever to even get it. Brought us the wrong order and when they got us the right one the cheese burger had mayonnaise on it, no ketchup or mustard.

Fabian Garcia

Went 2 days in a row to order a double quarter pounder plain for my daughter and BOTH TIMES the patties were pink. Not just a little pink either. The picture I'm gonna post won't really do it justice. This is very disappointing. They're grill crew members are in need of some serious retraining.

Barson 600

There was a zip tie in my French fries…. Can’t make this stuff up, service is terrible forgot French fries in my kids happy meal, there is currently 6 of us with messed up orders trying to get help. Like this is a McDonald’s, how do yall make it so hard to get food that matches what I ordered with no zip tie in it

Tiffany Eagles

I waited over 20 minutes for 1 large fry, they didn't even fill the fry box up. Do not go here unless you have a bunch of extra time and are okay with being ripped off.

M V

Customers beware. I've been coming here for over a year and there is a consistent lack in service, professionalism, and integrity. My first bad impression was when the cashier was taking a selfie instead of talking to me to take my order. A selfie guys. Phone out, and no apology whatsoever. Currently everyone has been waiting over half an hour for their food. Mind you we bring our kids here, which means more money for the company but nobody needs to put up with this service and I wish more complained because you can see the frustration everyone's faces. You'll get better customer service at a morgue than here. It looks like a bunch of kids sitting in the back looking like they have no idea what to do. I'm putting this on the backs of supervisors and MANAGEMENT. To management: If you even exist. Get yourself out of your office and be responsible for your staff. We only ever eat at the restaurant and despite multiple reminders, you don't deliver our food, but call our names. Overall, with this being the place with a playground this place should be a wonderful experience, but it feels like a DMV visit ran by new employees. Do. Better.

Nevaeh Leyba

ordered through doordash and got our food like this. it was obviously tampered with and it looked like they shoved their thumb into one of the sandwiches. i’m 8 months pregnant and this broke me emotionally. and i’ve worked in fast food, i know it’s annoying but this is insane