Matilda Rios

We haven't been here in awhile, but opted to try it. Hubby and I enjoyed a delicious healthy breakfast. I also liked several items in the general store. Wed. Jan 01, 2025- The food , service and portions are still on point. The price is about average 👍👍 Sunday - 08/06/2023 Breakfast was delish and the service was great. Plenty of menu items to choose from and reasonably priced. I also like shopping in the general store and love how they decorate the Christmas trees 🌲 12/20/2023- This is the second time we've had to send out food back. Due to over cooked sausage, eggs, and country fried steak. We've just never encountered this before. It's so disappointing 😞 Luckily for hubby we probably won't be back for awhile. He always buys me something at the store, so it'll give his pockets a break🤣

+39

Brian C

We had a gift card, so we used it. Food was pretty good, but the service was pretty poor. The place wasn't very clean either. I really do miss the Cracker Barrel experience of 15-20 years ago. Back then it was fun. Now it's just another chain restaurant with no character left. I'm not sure what happened to them, but they've lost me.

joe Rodriguez

Ordered the sampler, cause I was expecting a traditional chicken with the bones. Chicken was not as tender as I thought it would be for it being cooked slow cooked.

Michelle Gunter

I ordered food to go online. The estimated time was 7:42. I arrived a few minutes early and the food wasn't ready. No big deal. The worker went back to check around 745 and he said its not ready, but I saw the ticket. Which tells me the food wasn't put in until after I arrived. The restaurant is slow because it is a rainy Wednesday evening. My food wasn't ready until 17 minutes after the time set when I placed the order. I ordered 3 meals. Almost every time I order online from this location there is an issue.

Scott Norman

I haven't been to a cracker barrel for over a decade. I don't like being negative but the food was horrific. My grits were soupy, my country ham was thin and fatty, the biscuits tasted like preservatives, paid 1.50 for tasteless cheese added to my bland eggs. Honestly the best things we had was the appetizer that came out with our food and the espresso drink. The staff was lovely and the store was beautiful. The issue is only with the lack of quality with the food.

Lynn C

We were seated promptly. Unfortunately, we waited for 15 min and no one had come to at take our drink order. The place was not overly busy. So, we got up and left. On our way out we did tell management the situation. The gentleman offered to get us someone right away. But we had already decided to leave. We might try again later on, but for now we will eat elsewhere.

Tanesha Staples

Ordered food delivery, paid $40 just to receive something so inedible it's absolutely ridiculous. The herb roasted chicken is so dry it choked me trying to eat it. You can barely break through it and the middle is cold!? The carrots have sat in the juices so they're disgustingly soggy. The turnip greens are cold and look as if they'd been sitting out. To make it all much worse, I ordered the cinnamon rolls and they're so hard you can't even break them apart. What in the world?

Bridget Horn

If I could give them less than one I would, I ordered take out. When I got home the mess they put in there, was not pork roast!!! I called twice and both times they gave me the manager on duty. I called back to get someone different because this one rude probably the rudest person I've ever spoken with. He flat out lied and told me that they changed the pot roast about 7 months ago and that how it looks. Then, proceeded to tell me all the ingredients in it. I said no I've had it before and this looks nothing like what you you all have advertised online. You don't here me, I said it's burnt sir, with no celery or onions. Just big carrots. He was very rude and kept arguing with me. I said I'll call corporate then. He said you can call who ever you want to. I had to say, I need it replaced before he offered to take my information down to get a credit. SMH Look below at the pictures. What I got vs. What it should look like.

Raul Cavazos

05-05-25 We went to lunch at Cracker Barrel at 5304 N. Galloway Ave. It's a place we loved to visit and did so often. But this last time, it seemed like the cooks, waiter, and managers all agreed. The waiter provided very poor service. We were a group of seven, and he never came over to take our order. He was always at the other end of the table, and we had to repeat everything. He took our drink orders and also asked for our food orders. I thought the service would be quick. But what a disappointment. He didn't bring our drinks until after our food arrived, and the rolls weren't worth mentioning; he brought them to the table almost as we were finishing our meal. On the part of the cooks, the sausages were burnt and I showed them to the manager. The food was cold and poorly portioned. The food arrived cold. I ordered an egg fried and it came overcooked, it didn't look appetizing. They served me two pancakes, one with buttermilk and the other on the bottom had pieces of walnuts. When I asked for buttermilk only, besides coming with walnuts, the plate had pieces of green onion. What would have happened? If I were allergic to walnuts. The food is very delicate. I spoke to the managers on site, but they just look at you over their shoulders, don't even apologize, just say, "Do you want me to change your plate?" That's not a response from a manager; they need to educate them. Cracker Barrel. I'm sure they don't need my money, and it won't affect them if I stop coming. But this is so they pay attention to their work and the quality of service. Thanks, but I won't be coming back.

Raya Alzoubi

i visited this location with my brother and sister. this was one of the worst service experience i’ve ever had. our server took over 15 minutes to bring water and take our order. someone else noticed we were still waiting and took our order for her. we got our food 45 minutes after walking into the restaurant, but they only served my food and my brothers. they told my sister they were out of pot pie AFTER they brought out the rest of the food!! my sister sat there with nothing in front of her while my brother and I waited with our food getting cold in front of us for another 15 minutes while they made her a replacement meal. we ended up packing it all to-go and just left. i rarely give 1-star reviews but this experience deserved it. it’s more worth it to drive up to the other north dallas locations than eat here.