Cold Stone Creamery
Ice cream · Mission Viejo
Create your masterpiece in Mission Viejo's coolest spot
Öffnungszeiten von Cold Stone Creamery
Über Cold Stone Creamery
Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.
Was Kunden über Cold Stone Creamery sagen
Cold Stone Creamery in Mission Viejo is experiencing a resurgence thanks to new management. Customers rave about improved customer service, a cleaner store, fresh ingredients, and a wider variety of flavors and toppings. Many highlight the friendly and accommodating staff.
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Tip: The new management is making a big difference, so stop by and experience the improved service and fresh flavors for yourself.
Sehenswürdigkeiten in der Nähe
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Entdecken Sie die Umgebung von Cold Stone Creamery
Cold Stone Creamery befindet sich in Mission Viejo, umgeben von kulturellen und historischen Sehenswürdigkeiten. Hier sind einige der bemerkenswertesten Orte in der Nähe.
Parks und Gärten
- Bart Spendlove Memorial Park (A 441m) — park in Orange County, California, United States of America
- Alicia Park (A 980m) — park in Orange County, California, United States of America
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Häufig gestellte Fragen zu Cold Stone Creamery
Bewertungen von Cold Stone Creamery Mission Viejo
This place takes ice cream to the next level! They mix your favorite flavors and toppings right in front of you on a frozen slab which was pretty unique. I tried one of their signature mixes and the texture was smooth, the mix-ins were well-balanced (not just dumped on top), and the portion was generous. Their shakes are also great , thick and flavourful.
Amazing service and quality . The owner was super helpful in getting my customized ice cream cake for my son’s birthday . Everyone loved it . Thank you for making the experience memorable . Highly recommended place for quality , variety of options and great service .
The ice cream here is awesome! Really good!! Definitely walk over to to this place for dessert after a lunch with the new ownership every things look better
We stopped by after dinner on New Year's Eve. We were given a friendly greeting and service by Erica who was the only employee there. The ice cream and milkshake was yummy too.
Good stuff. They build your order right in front of you, using fresh toppings on their Cold Stone countertop. The staff are always friendly and tip-worthy. They do ice cream, as well as shakes. Pictured here is a Lucky Charms themed scoop AND shake, special for the month of March.
We stopped by after dinner on New Year's Eve. We were given a friendly greeting and service by Erica who was the only employee there. The ice cream and milkshake was yummy too.
Good stuff. They build your order right in front of you, using fresh toppings on their Cold Stone countertop. The staff are always friendly and tip-worthy. They do ice cream, as well as shakes. Pictured here is a Lucky Charms themed scoop AND shake, special for the month of March.
This place takes ice cream to the next level! They mix your favorite flavors and toppings right in front of you on a frozen slab which was pretty unique. I tried one of their signature mixes and the texture was smooth, the mix-ins were well-balanced (not just dumped on top), and the portion was generous. Their shakes are also great , thick and flavourful.
Amazing service and quality . The owner was super helpful in getting my customized ice cream cake for my son’s birthday . Everyone loved it . Thank you for making the experience memorable . Highly recommended place for quality , variety of options and great service .
The ice cream here is awesome! Really good!! Definitely walk over to to this place for dessert after a lunch with the new ownership every things look better
Came over the weekend with the family and will be returning! — the new management of this shop has great customer service and knows how to show hospitality! Thank you so much.
My favorite new place for ice cream since they have a new management . More variety more flavors more toppings everything is much better . Excellent customer service. Love this place
Cold Stone Mission Viejo is under new management! The service is excellent, and the ice cream tastes even better—especially on a warm day. The new ownership is friendly and welcoming. I highly recommend stopping by and experiencing it for yourself!
Yummy ice cream and everything is beautifully presented. The staff is super friendly and patient, and they’re always happy to give you some recommendations. The store is clean and inviting, perfect for a quick treat or a fun outing with the family. If you’re looking for delicious ice cream and great service,
The difference is night and day since the new management took over. The customer service is fantastic, and everything feels more professional and welcoming. The ice cream is top quality, and they’ve brought in some fun new flavors and menu items. It’s clear they really care about the customer and the store
Amazing new management! Staff is very friendly and the place is as clean as it gets, everything tastes fresh and looks delicious. Would recommend this place to anyone who’s picky and precise about how they like their ice cream, many toppings to choose from and many different ice creams and sorbets. Keep up the good work!!🙌🏻🙌🏻🙌🏻🙌🏻
So many different options! All of the staff is very willing to accommodate any needs or requests that they're capable of! Major improvement with the new owner regarding store appearance and customer service! Delicious tasty ice cream, great cakes!
New Management Did a Fantastic Job! This ice cream shop has totally turned around! The new management has made a big difference better. Keep up the great work!
Delicious ice cream and great service! Everything was fresh and full of flavor. Highly recommend Cold Stone! Gonna be back asap
Fantastic Experience – Great New Management! I stopped by Cold Stone in Mission Viejo recently and was pleasantly surprised by how much the place has improved under the new management! The store was spotless, the atmosphere was welcoming, and the staff were super friendly and professional. The ice cream, of course, was as delicious as ever – rich, creamy, and packed with flavor. You can really tell that the team takes pride in both the quality and presentation. I got the "Founder's Favorite" and it was perfectly mixed and fresh! What stood out most was the genuine hospitality. The new management has clearly brought a refreshing energy to the place – you can feel it the moment you walk in. Highly recommend stopping by if you're in the area. It's a great spot for a treat, and it's clear that this location is in good hands now!
Fresh Start and So Much Better! You can really feel the difference with the new management! The store has a fresh, welcoming vibe, and the staff is super friendly. Everything is clean, organized, and the ice cream tastes better than ever. They’ve clearly put effort into making the experience great again. I’m excited to keep coming back
Delicious ice cream and great service! Everything was fresh and full of flavor. Highly recommend Cold Stone! Gonna be back asap
Came over the weekend with the family and will be returning! — the new management of this shop has great customer service and knows how to show hospitality! Thank you so much.
My favorite new place for ice cream since they have a new management . More variety more flavors more toppings everything is much better . Excellent customer service. Love this place
So many different options! All of the staff is very willing to accommodate any needs or requests that they're capable of! Major improvement with the new owner regarding store appearance and customer service! Delicious tasty ice cream, great cakes!
Cold Stone Mission Viejo is under new management! The service is excellent, and the ice cream tastes even better—especially on a warm day. The new ownership is friendly and welcoming. I highly recommend stopping by and experiencing it for yourself!
Fantastic Experience – Great New Management! I stopped by Cold Stone in Mission Viejo recently and was pleasantly surprised by how much the place has improved under the new management! The store was spotless, the atmosphere was welcoming, and the staff were super friendly and professional. The ice cream, of course, was as delicious as ever – rich, creamy, and packed with flavor. You can really tell that the team takes pride in both the quality and presentation. I got the "Founder's Favorite" and it was perfectly mixed and fresh! What stood out most was the genuine hospitality. The new management has clearly brought a refreshing energy to the place – you can feel it the moment you walk in. Highly recommend stopping by if you're in the area. It's a great spot for a treat, and it's clear that this location is in good hands now!
Amazing new management! Staff is very friendly and the place is as clean as it gets, everything tastes fresh and looks delicious. Would recommend this place to anyone who’s picky and precise about how they like their ice cream, many toppings to choose from and many different ice creams and sorbets. Keep up the good work!!🙌🏻🙌🏻🙌🏻🙌🏻
New Management Did a Fantastic Job! This ice cream shop has totally turned around! The new management has made a big difference better. Keep up the great work!
The difference is night and day since the new management took over. The customer service is fantastic, and everything feels more professional and welcoming. The ice cream is top quality, and they’ve brought in some fun new flavors and menu items. It’s clear they really care about the customer and the store
Fresh Start and So Much Better! You can really feel the difference with the new management! The store has a fresh, welcoming vibe, and the staff is super friendly. Everything is clean, organized, and the ice cream tastes better than ever. They’ve clearly put effort into making the experience great again. I’m excited to keep coming back
Yummy ice cream and everything is beautifully presented. The staff is super friendly and patient, and they’re always happy to give you some recommendations. The store is clean and inviting, perfect for a quick treat or a fun outing with the family. If you’re looking for delicious ice cream and great service,
We had an ice cream craving last night and ordered to love it creations. We had it delivered and it was perfect. The Uber eats customer service was excellent and our living room ambiance with the fireplace on and a good movie was cozy. Recommended
We had an ice cream craving last night and ordered to love it creations. We had it delivered and it was perfect. The Uber eats customer service was excellent and our living room ambiance with the fireplace on and a good movie was cozy. Recommended
Update on December 22, 2023: I reached out to Cold Stone to express my complaint. They connected me with the branch manager who arranged a refund in the form of a gift card. Unfortunately, they couldn't refund it back to my credit card. Although all issues were resolved, I'm still saddened by not being able to present that special cake on the day. Review on September 20, 2023: Ordered a custom large cake from Cold Stone Mission Viejo 5 days in advance for a very special occasion. Was told the cake was forgotten when I went to pick it up on the day (September 19th). The first part of the cake was ready but they couldn't complete it on time. Was told I had to speak to the manager for any refunds or concerns, but couldn't reach him/her. The staff offered a ready-made cake for free, but refused to write on it. Asked for the manager's phone number but was denied because I took the free cake. Extremely disappointed. Would give 1 star.
Update on December 22, 2023: I reached out to Cold Stone to express my complaint. They connected me with the branch manager who arranged a refund in the form of a gift card. Unfortunately, they couldn't refund it back to my credit card. Although all issues were resolved, I'm still saddened by not being able to present that special cake on the day. Review on September 20, 2023: Ordered a custom large cake from Cold Stone Mission Viejo 5 days in advance for a very special occasion. Was told the cake was forgotten when I went to pick it up on the day (September 19th). The first part of the cake was ready but they couldn't complete it on time. Was told I had to speak to the manager for any refunds or concerns, but couldn't reach him/her. The staff offered a ready-made cake for free, but refused to write on it. Asked for the manager's phone number but was denied because I took the free cake. Extremely disappointed. Would give 1 star.
I love cold stones and I order from them frequently especially the Mission Viejo location because it is closest to me. But the portions keep getting smaller and smaller with every order. Today I could actually see the bottom of the bowl in the size large I ordered and looked like a size medium. I also ordered 2 mediums were more like a very small small. I don’t mind paying a premium for premium ice cream but the past six months all I have felt was ripped off every time I placed an order.
I love cold stones and I order from them frequently especially the Mission Viejo location because it is closest to me. But the portions keep getting smaller and smaller with every order. Today I could actually see the bottom of the bowl in the size large I ordered and looked like a size medium. I also ordered 2 mediums were more like a very small small. I don’t mind paying a premium for premium ice cream but the past six months all I have felt was ripped off every time I placed an order.
This ice cream is getting too expensive and the portions are ridiculous, I paid over $8 and, my small cup had just a small scoop, last time I was there, yes they gave me a generous portion, I believe it depends on who serves you. Hope the employees get the right training. I'm not going back to this location.
This ice cream is getting too expensive and the portions are ridiculous, I paid over $8 and, my small cup had just a small scoop, last time I was there, yes they gave me a generous portion, I believe it depends on who serves you. Hope the employees get the right training. I'm not going back to this location.
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Informationen über Cold Stone Creamery
Anfahrt
24000 Alicia Pkwy Ste 21
Mission Viejo, CA 92691
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park in Orange County, California, United States of America
park in Orange County, California, United States of America
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