Chipotle

Ty

Haven't been here in over a year and wanted to see if there was any improvement. The answer is no. Your sofritas has meat in it. Tell your workers to be more gentle instead of aggressively banging the spoon, flinging meat in other bins. Your portions also suck. I should not be able to see the bottom of a fresh bowl. Rice is cheap, stop being stingy with it. Pro tip: more rice means full customer, happy customer, will return fat customer. Same goes for beans. Giving more of the cheap stuff will go a long way.

Nemi Adoki

This was how much meat and beans you get at this location apparently. I got 3 orders just like this and 2 bowls. Awful location Edit: and the chips were stale

C Win

I simply wanted to use my reward points, and the young lady at the register was beyond disgusting. Her attitude was beyond nasty. I told her it scanned she said “it didn’t”. Ok I had more than enough to redeem close to 800 points worth. Needless to say after dealing with her, I have 37 points. She did not acknowledge her mistake. She did try to tell the manager what I was trying to do however, her attitude was so bad we were going back-and-forth because I was telling her before she did it that it had already taken it. There was continuous back-and-forth. The manager had no idea couldn’t understand, or comprehend what was going on, even though he was standing there the whole time and I explained to him. I asked him what was he going to do. You’re charging me, but yet you’re taking all my points what’s the point of the reward system. She was being immature and childish sitting there laughing in my face she went to the back to talk to her coworkers so they could giggle more. Most of them (the staff) shouldn’t be working with public. I asked her her name she refuse to answer and said “no” he gave me his name Louis. I asked him to give me her name. He refuse as well. The fact that I still see the young lady who served my food today and someone else wrote a review about her prior goes to show that Chipotle literally does not care. People have been telling me to stop supporting this chain and today is my last day. Their service sucks across the board. It’s not just this location. I truly wish that this company wasn’t around because they do not know what customer service is!!!

Logan Guthrie

I'd give them less than 1 star if it was an option! This location will not offer a walk in customer a large chicken quesadilla unless it's ordered online. They would rather turn away business than give the customer what they want! The customer service was so bad that I would never go back! It was so empty and now I know why. Boo 👎 #nochipotleformeanymore Anyone else feel like they need to offer the same online menu as in store menu? Leave a bad review please.

Charnade Wilson

Hi, I visited your restaurant last night around 7:30 PM and had a really disappointing experience at the cold toppings station. The employee helping me kept rushing me, repeatedly saying “what else, what else” after every ingredient I asked for. He also gave extremely small portions, and when I asked for more of a topping, he put it in a separate cup — something I’ve never seen Chipotle do before. I then asked for the new sauce, and he completely ignored me and moved on to the next customer, as if I was asking for too much. I should be able to get my bowl the way I want it without feeling rushed or dismissed. This experience was unprofessional and frustrating. I’m hoping this can be addressed so customers feel respected and heard. Thank you.

Amy Blanco

The absolute worst chipotle I’ve been to. The service was horrible, online order took 30 minutes. I was in line and said I had a mobile order in front of 10 people. Guy said it’s to the side and all the people after me went. Waited another 20 minutes. This place is a joke.

Alyssa H.

DIRTY, they don’t clean anything. EVERY single table had leftover food on them, trash on the floor, condiment section is sticky with soda spilled everywhere, our foil and plates had old rice and guacamole on them before they even took our order. None of them bother to clean any of it. Even the forks are sticky and spotted. They’re disgusting. Not to mention some of the employees don’t even acknowledge you or look at you when you speak to them. Worst location I’ve been to.

+2

Christina

This is my second time coming to this location. Both times the cheese was cold. This time I asked for double protein and this is all I got. This is ridiculous especially because I made $35 for 2 salads, chips and salsa. Definitely will not be coming back to this location.

Nerra Reason

This is what it looked like at 10:38 p.m. They were looking at me like I was crazy when I walked in, as if they didn’t want to serve anyone else. They tried to give me the small amount of rice that was left in the container, and the girl went to the back to “get more rice” and took forever. I eventually walked out. This location is terrible, and somehow even with all the complaints, nothing has been done. I will be reaching out to corporate, as this is only one of many problems. I will drive to another city over for now on.

Nicole Thomas

I ordered online, we pay $10-14 for these bowls and there never fresh! My meat was old and COLD! Full of fatty pieces they don’t give us enough protein after we pay these expensive prices. But after tonight I’m done with chipotle Cold old chicken of what little it was! WHERES THE PROTEIN

Dominique A

Ordered online at 12:55pm. App said it was ready on shelf, it was not. I asked this girl about it and she shrugs her shoulders. This girl purposely kept moving my food down the line to make me wait. I waited until 1:34pn. This girl doesn’t deserve a job. This girl is not a people person. This girl folds poorly under pressure. This girl did not prepare herself for the Chipotle rush hour. This girl needs to work on herself as a person. This girl needs to know you can do a lot of things but DO NOT PLAY WITH PEOPLE FOOD. This girl is angry. This girl shows what the manager of this location thinks is a good fit for the company. Hair in my food because NOT 1 of them have on hair nets. Health department needs to go here. Have you ever seen the trash can outside? Imagine inside. This location needs to do better.

Danica Neely

Do NOT eat here! This location is disgusting. If I could give it NO stars I would. The customer service is terrible. The line is always long due to them doing online orders and having their in store customers wait. They eat in the back, throw food in your bowl, trash piled up everywhere, trash and food all on the countertops and tables, uncooked chicken sitting out for a period of time in a bag (as you can see in the photo), and the list goes on. I’ll let the pictures speak for itself.

osvaldo ibarra

We arrived at 9:20 PM. The restaurant doesn't close until 11 PM and they already had chairs on top of tables. The cleanliness of this restaurant was very very bad had full trash cans. The floor was extremely dirty with old food. Definitely needs to relook their management here and they're training for their employees. No one wants to come eat in a dirty restaurant. Employees were on phones chitchatting with friends and were not attentive at all.

+2