We tried almost everything and decided that the Original chicken sandwich is our best choice! Service is just outstanding! It is such great place to be and to eat!

plainpattViews

The service at this Chick-fil-A always over exceeds expectations busy at times, but always consistent. Great food , great service, employees always polite and respectful. Orders are always correct never has a problem. 👏🏿

Anytime I can get a healthy lunch for less than $10,I'm in. One of the too big to fail chains providing,in my humble opinion, quality fast food is Chick fil A.\n\nThe days of waiting forever in the d…

Look at how my breakfast sandwich was served from chick fila. This location can be so terrible.

Look at how my breakfast sandwich was served from chick fila. This location can be so terrible.

We had lunch at Chick-fil-A in Murphy. The chicken sandwich was good. The staff was friendly. The restaurant was nice. The chicken nuggets were delicious.

We had lunch at Chick-fil-A in Murphy. The chicken sandwich was good. The staff was friendly. The restaurant was nice. The chicken nuggets were delicious.

We had lunch at Chick-fil-A in Murphy. The chicken sandwich was good. The staff was friendly. The restaurant was nice. The chicken nuggets were delicious.

We had lunch at Chick-fil-A in Murphy. The chicken sandwich was good. The staff was friendly. The restaurant was nice. The chicken nuggets were delicious.

CMADzax

Found the salads at this location a little skimpy. Not sure if they ran out of some of the ingredients. Made the order about 7 p.m. and the salads were just not good value. The market salad was just lettuce and chicken. A little disappointed this visit.

Matthew Duarte

Let me set the scene. I walk into a Chick-fil-A with a bag of Chipotle, because sometimes your heart wants waffle fries, but your stomach is screaming for a burrito bowl. Call it culinary dual citizenship. Anyway, I sit down peacefully with my friends—who, I might add, were actually eating Chick-fil-A like the good corporate citizens they are—when from across the restaurant comes this old lady, about 5’3” of pure poultry-powered rage. She marched up like she was about to recite the Constitution and arrest me for crimes against fast food. She didn’t say, “Excuse me.” She didn’t say, “Hi.” And not ONCE did she say the sacred Chick-fil-A words: “My pleasure.” Instead, she hit us with that “You can’t eat that here” energy, as if I had smuggled a raccoon into the dining room and taught it to juggle sauce packets. Ma’am, it’s a burrito bowl, not a biohazard. Let me repeat: not once did she say “my pleasure.” Not when my friend asked for a refill. Not when another friend dropped their Polynesian sauce. Not even when the napkin dispenser jammed and I heroically fixed it. I’ve had more hospitality from a DMV vending machine. But here’s the real kicker: Chick-fil-A, if you’re reading this—and I know you are—you need to provide a neutral zone. A B.Y.O.B. (Bring Your Own Bowl) section. Put up a sign. Call it the “Non-Denominational Dining Area.” Let us live. Let us love.

Food is great most of the time but the place is just too crowded in the parking is horrible and the food has gotten too expensive

food is great most of the time but the place is just too crowded in the parking is horrible and the food has gotten too expensive

Food is great most of the time but the place is just too crowded in the parking is horrible and the food has gotten too expensive

Food is great most of the time but the place is just too crowded in the parking is horrible and the food has gotten too expensive

food has been great but have messed up my order the two times I've gone in the last 2 months. Disappointing!

Some ding-dong decided to put cheese on all 4 chicken sandwiches I ordered, me and my friends didn't want cheese on any of our sandwiches. I ate my sandwich out of spite and was not very pleased wi…

If it were any other restaurant, it would get a better review. With that said, this is one of the more disappointing chick-fil-a locations. The manager is nice and friendly. But when we have gone, th…

I love Chick-fil-A but this location is just not ran well. It is convenient to my home and close to where I do most of my shopping but I just cannot go here anymore, I have tried so hard to give it extra chances. The Cityline location GM needs to take this store under its wing and really give them a proper training because I know it starts from the top. They do not work efficiently, orders are incorrect more times than not, they have a hard time pivoting if they have a surge, the quality of the food is never the same two times in a row, more times than not their tea has been improperly brewed or improperly sweetened and all of this shows in the way the staff conducts themselves. One visit to the Cityline location at anytime of day and you will see a team that works together efficiently, enjoys their job, takes pride in themselves and their appearance, treats the customers like friends and because of all that, order quality is consistent EVERY SINGLE time. I would love for the Murphy location to improve but I think they are just comfortable being below average at this point and they seem to stay busy so I guess it works for their management team and current customers.

Ameera Faraj

Every time i order here, if i dont check my bag when it arrives, i always get the wrong item .This is not the first time. I asked for a grilled chicken sandwich, and I got the fried chicken sandwich. Even when they double-check what i asked for, it turns out wrong.

Got a meal option for my granddaughter and was shown a menu of drinks to pick from. I picked the shake and was charged for an additional drink. The meal option comes with a drink. I called them aft…

I have been to this chick-fil-a multiple times and in the beginning it wasn't that bad but slowly it started getting worse. Today I had gone and they missed all 4 of my French fries and they were s…

This location is horrible. One time they forgot all of my fries with my order. They barely give any sauce and they lean on your car when they are taking orders outside. The fries are soggy and it…

Ordered Uber eats and they did not include half of my order that was paid for without informing me, substituting the items or refunding. They basically just took the money and told me to go F myself

Invariably the staff at this location manage to omit part of the order, and they're getting better at it. Tonight we ordered four meals and they handed us a drink carrier with 3 drinks. I mean, rea…

This is the worse run Chick fil a I have EVER been to. Drive through took forever!!! Drove up to order them waited about 20 minutes to reach window. I will never come here again. Look at your revie…

Never thought I’d see the day when I complain about CFA but here I am. I ordered online and got a Coke. Picked my order up and received a tea. Swung back around and they said come to the window. They were moving slow, also not normal, so I decided to go inside. They looked at me like I was dumb because they didn’t have any carbonated drinks. I asked for a refund and the manager, Jeremy, was clearly annoyed and only offered a snobby apology after I voiced my concern. I’m truly shocked at the customer service. I thought I was at McDonald’s for a sec.

Kath Gilbert

I had a drive through order not knowing how busy it was, the line went all around the parking lot. I decided to go inside and pick up my order it was just water and a 4 count of the cfa minis (nothing that they don’t have prepared) and I waited 20 minutes after being helped and left with no food. Everyone who ordered in store got their order before me after I did an order ONLINE way before anyone in store. But I guess they pick and choose who they want to prioritize.

Junnaid Javed

There seem to be a lot of nice people working here and I understand rush hours can be chaotic - but my order has been messed up way too many times to not say something. If you order online, Uber eats, in App it goes fine almost every time but drive through and carry out forget drinks half the time and don't listen to the entire order the other half - maybe there is some difficulty focusing? Again - I appreciate the kids working there,they seem to be doing their best genuinely. Also also one strawberry and three blueberries in a fruit parfait?

Amjed Ali

TRASH location. They’ll mess up your order every single time, then refuse to take accountability. Go to the McD’s nearby or eat at a gas station instead, at least you’ll get what you ordered.

Andy Sanders

the worker trevor did not say my pleasure after i thanked him for serving me and just laughed when his fellow employee was appalled he forgot to say it. He also screamed at another employee "YOU come here now" scaring my daughter in the backseat. What has chikcila become?

Mandy Stanton

Worst chickfila I’ve been too. Service is slow and so is delivery. I’ve had to cancel delivery multiple times because it wasn’t even prepared after 1 hour. Today we went through drive through, ordered 3 EXACT SAME ORDERS and they still messed it up. We got 1 of what we ordered and 2 random meals. Last time we’re going here…

John Berg

Large fry contains 7, what a joke and a ripoff. You charge premium for nothing.

Osama Qaroot

Absolutely disgusting experience today. I found a big fly in my cobb salad from the Murphy branch. This is unacceptable and shows complete negligence in cleanliness and food safety. I will never be returning, and I warn others to check their food before eating. A restaurant serving food with flies in it clearly doesn’t care about its customers’ health.

Abdul Qarout

I ordered a cob salad and I got a fly inside with the lettuce. I will never order from chic fil a ever again

Liz Pritchard

This is a note on the manager working today wearing a light blue plaid checkered button down. He walked in and called out a young man's name who failed to do something but was loud enough the entire staff came to a halt and I as a customer was standing right there. He berated the young man in front of everyone and then tried to make jokes about it with several other employees who were all visibly uncomfortable. I get it, someone messed up and it needs to be corrected, absolutely, but this is not how good managers correct their employees especially in front of customers. Let me be very clear too, the place is lovely, the food is yummy, and the girl who took my order was very sweet... shame when the leadership is the one holding the team back.

Tammie Williams

Order through door dash with coworkers and my Cobb salad had hair in it! This is the 2nd time, I will never order a salad from here again! My coworkers food didn’t have anything in theirs but here goes my salad with sharp black short straight hair pointing straight up on my lettuce.