NASHWC

Low quality food at elevated buffet prices. Every item on the buffet tasted totally bland. Clearly, the clientele that populate this place don’t know what good food is. Stay away.

Carolyn Ross

Ordered a dozen chicken livers. Threw the entire order in the garbage. Grease obviously needed to be changed and I think they had been cooked and then put back in deep fryer to reheat. Overdone, really bad. Didn't discover this until I got home. The roll was good.

Audrey Johnson

Food wasn't on readily available on the buffet. The food looked old. Gizzards were tough. To be fair, we went around 2 pm. Not the busiest time to go. Food was not moving. We have eaten here many times and we're never disappointed in the past, but for $31 a couple, the Food should have been fresh

Candice Lopez

Not sure if my chicken was cooked all the way. I've never had a problem with their chicken and I did call them and let them know. I'm pregnant so let's hope I don't get sick. I'm probably never coming back though my mother said she has had an issue with uncooked chicken before. Every time I come I've never had anything bad with their food. But this freaks me out.

F. Tooley

Building is over 50ft s old, the inside furniture feels the same! Buffet is super expensive, cheap paper plates and cups. Whole restaurant is dirty and grimy! Moved chair and floor was nasty underneath! Food wasn’t that great and very few options on buffet.won’t be eating here again, ever!! Too many better options within a mile!

Erika C (chaparra)

I pass twice a week for a kids tendor combo and everything always goes well but today was the exemption my kids tendor combo cold the puree looks like water and I asked for an extra roll page $9.61 and to top it off they didn’t measure my extra roll because the girl and the lady are making an order

Michael Wisdom

Dirty. Boss was outside working on ac n blew his nose on the ground n wiped with his hands. Thought he was just a person fixing ac but nope. He walked in and went to food prep area. He then takes off his flip flops and stands on counter with his dirty bare feet to adjust temperature of ac. This counter is where the gravy etc was being dished up from. Never eating there again. Ever

shaolin espino

Worse service ever left waiting outside for 40 minutes while multiple cars got there food then went inside to get my food and was told 3 more minutes and repeatedly asked what my order was never coming to this place again

Sean Burton

I should have believed the other reviews. I ordered via grub hub and my order arrived hot but one was over cooked and burnt while the other one is undercooked.

Tiffany Ned

I stopped by this location on 9/17/24 to purchase the 18 piece chicken tenders special. I asked for hot tenders as I had to drive 20 minutes out to Huffman. After arriving home, I noticed that they had given me what appeared to be chicken strips cut into fourths rather than a whole chicken tender. I felt deceived , overcharged and quite frankly angry for being given nuggets passed off as tenders. I called the manager ( Nanda at least that’s what she said her name was, that may be a lie as well) to let them know about their deceptive practices. That went nowhere as she wanted me to drive from home to return the chicken back.. I can see why Hartz has no business because they have no customer service with tasteless chicken and unprofessional people working at this particular location. I will be returning their chicken to them tomorrow and expecting my full refund. BEWARE.. do not go to this location.. you have been warned!! Terrible food, awful manager with no customer service. My time and money is too valuable.

Jenna Garcia

This was literally all the gave us. Extremely skimpy with the food and the chicken strips weren’t cooked that well. We were extremely displeased. Cleveland Hartz gives you way more bang for your buck.