Nena C

I ordered a surf and turf combo and six apple pies. When asked what sauce I wanted, I was told they were out of the blackened ranch. So, I asked what sauces they had. The girl and I ran through the list of available sauces and I decided on honey mustard. They didn't have any apple pies ready, so I was asked to park and wait about 6 minutes which I did. I even made the comment that I had time to kill (I was waiting for my daughter who was not with me to be released from her medical appointment which was about 5 minutes down the street). 20 minutes later someone brings my food out, but no one ever gave me my drink. So I asked for my drink and while the young man was gone, I asked my daughter who was with me to check the apple pies to make sure there were six of them. She did not know to notice if they had cinnamon sugar on them. After receiving my drink, we drove down the street to the site of my other daughter's medical appointment. When I opened the bag, I found four BBQ sauces and one cocktail sauce. Wrong sauce, too much BBQ and not enough cocktail (two and two would have made more sense). It wasn't until I got home in Riverside about two and a half hours later that I discovered there was no cinnamon sugar on any of the apple pies. That is the whole reason why Popeye's apple pies are thought to be better than those offered elsewhere! I tried calling multiple times since I've been home and no one will answer the phone. I guess I know now not to ever visit that location again especially after reading the other reviews. So disappointing!

Service here is atrocious. These people clearly hate their job and the customers too. Find another location unless you want to be disappointed.

Brian Esparza

I'm not the person to leave a bad review but u had to repeat my order at the windows twice and they still got it wrong!! And forgot my biscuits

LISA TROTTER

Went through the drive through about 4:30 today. Had to wait a bit to place my order. Ordered a #5 three piece chicken tenders, spicy. What I got was three pieces of chicken, not spicy. I don't know how hard a fast food job can be so I'll just say that the service at this location is very poor quality. And that shows through the reviews I've seen. Not only did Popeye's take the green beans off their menu which was the best side they had but then they charge me extra to order the side of Mac and cheese. Shame on you Popeye's!

Diana Fatal

We order in my mobile app and 😒 the chicken 🍗 very cold supposed is chicken strips and not meet only breeder we return the order

Channing Smith

Fries half filled, forgot to put shrimp in my basket, service sounded like they didn’t want to be there. Atmosphere nice and dark so it looks unattractive.

Taylor K.

Service here is so bad I would rather waste 1 hour of my time trying to make my own chicken sandwich. Girl & guy working tonight we’re nothing but attitude, slow, & gave shitty food.

Ronald Moore

Drove way to Norco from Ontario to order food. Paid $44 dollars and the order all wrong. Now it’s a must to check the order before leaving the restaurant. Ordered breast and wing combo and got 2 thighs and missing the extra biscuit I paid for

Jessica Moreno

I got a 16pc tender meal comes with 3 large sides and biscuits and a chicken wrap, paid over $60. The side of Mac n Cheese was half filled so I basically got a small in a large container. And I asked for the sweet n spicy sauce that they use on the wings for my wrap and the kept giving me the wrong sauces! Like come on! I finally gave up and just left. They are so incompetent at that location. Every time I go there is always something wrong with the order. They need to hire new staff that actually cares!

Deanna Marrujo

Truly disappointed that people can’t listen and make an order correctly, even after repeating it back to you!! I was so disappointed to find my order completely wrong after driving all the way back home!! I was so craving my fried chicken that night that after being treated so rudely at the Popeyes on McKinley in Corona which refused to take my order in the drive thru, wanted me to park and come in to use the kiosk!! I drove all the way to the Norco Popeyes, only for them to give me the wrong order!! A simple 2 piece thigh dinner turned into 1 dry breast and one tiny drumstick!! There’s a reason I order thighs, because they are juicy and I like them, not dry like that breast!! If I’m going to pay the price for fried chicken and drive all over to get it, I want what I ordered and paid for!! Not whatever you feel like handing out! Thanks for ruining my dinner!

Maram Al

Ordered a 16pc tender meal, it was basically $50, and the tenders do not look like the picture advertised at all. This is not a chicken tender, this is a chicken tender bacon strip. My family was still hungry and we went to in n out after. Don’t waste your money here.

Sean Shih

3-01-2020 UPDATE: DINE-IN NOT RECOMMENDED (Hamner Ave. Norco location). Here are my observations on this day of visit THUNBS UP: Good chicken sandwich than other locations (The Day Street, Moreno Valley had the worst) THIMBS DOWN: 1) They are not trained to be efficient. If you like their chicken sandwich or fried chicken, order to-go or use the drive-thru. To dine-in, bring your patience, lots of it. 2) No ice 3) No straws 4) No lids 5) The Sweet & Low packets was wet before causing the power to clump up 5) No soap in the men's room 6) No paper towels 7) It STINKS so bad you can smell it outside of the closed door. There you have it. POPEYE RE-LAUNCHED their Chicken Sandwich created even a bigger buzz than the first time. ABC7 News Reported, "Popeye's Chicken Sandwich debuted with killer reviews" referring to someone in Maryland who was stabbed to death after tried to cut in the waiting line. Other reports including restaurant staff were attacked, customers fighting, cars crash into each other in the drive-thru. So, I went to the Norco Popeye to find out what's about all the hypes. Thought I'd go early (3:50 pm) to avoid the line, upon entering, seeing the order line was only 10-deep, I thought this won't be too long, WRONG, heck-no, it was 20-minutes when I got to the ONLY open register, then, a 40-minutes wait until I got my order, all this time, I was thinking they are so unorganized, so inefficient, so not knowing what they are doing, The girl handed my order and told me the sauce is in the bag. WRONG, there was none, when I went back to the counter asking for sauce, the manager didn't even look at me, she simply raised her stop-sign hand in my face and said: "Wait". After waiting for an hour and getting this kind of treatment? yah, I wanted to slap the snot out of her nose. Well, just one bite of the Chicken Sandwich, my eyes rolled back and all bad-feelings went away, it is hands-down The Best Chicken Sandwich on the market. The fresh-out-of-the-fryer thick palm-size chicken breast was tender, juicy and oh-so-tasty, yes, it was me moaning. The Popeye's Blackened Ranch Sauce complements the sandwich well, There you have it. The Sandwich is Mmmm Mmmm good. The cost $3.99 is more than welcome. The waiting is long. The Restaurant is in no shape to handle this craze. So, don't go if you are already hungry.

Lance

This is has the worst wait time there is. It was just one person ahead of me and we waited 15 minutes for our order. I thought Tim Horton’s was suppose to make this place better, instead Popeyes and Burger King (which are own by Tim Hortons) have the worst waiting time ever. Plus the customer service is not like their commercials, instead the employees here behaved like they didn’t want to be here. The place was actually clean but the employees attitudes were dirty. Sorry” I didn’t love this chicken at Popeyes”!!!