Sarah Fleming

You’re telling me the macaroni is 6.19 cents and the tortilla soup is pretty much the same AND THATS THE SIZE I GET FOR THE MACARONI. This has got to be a joke. I drove a half hour to get this and a half hour back home only to realize this. I’m so dead serious this better be a mistake and I feel I should be reimbursed whatever the difference is if this is wrong. On top of that the half sandwich wasn’t even five inches big. The avocado was browning. There was no chipotle ranch at all. I’m so disappointed it’s not even funny.

Frankie Fulton (Frank)

I normally have a good experience but not so much this time. I ordered the pick 2 and ordered a half baked potato and a half broccoli cheddar soup with a sweet tea. I requested sour cream and butter on my baked potato and did not receive any so my baked potato was not very good. I guess I will have to make sure in the future that they put it on there before I leave since I ordered to go.

SHAUN SKAGGS

I would have given it a 5 star but the price is extremely high. The food and service is excellent. But $70 for 3 people is excessive. We only had a sandwich & drink a piece. Nothing added nothing really even filling.

Fatima Muniz

My score is an average, because of inconsistency. Sometimes when we order, we get great service and food. Other times, we have to wait to pick up on an order that was placed an hour ahead and don't get our order correctly.

This restaurant has really taken a dive. It used to be a clean, lively place. Delicious, fresh food, and the best tea in town. Now you get asked for a tip when paying with card. Sometimes the food doesn't make sense, the tables are generally unclean. As for that signature tea, forget about it. They are now using disgusting city water. I won't be back. It's the end of an era.

They forget some of your order so you get home ready to eat and your missing half of it

David Furlow

So I order the Southwest chicken salad with avocado and no tomatoes. They were very little pieces of chicken and the quantity of chicken was even smaller. It also had plenty of the tomatoes I didn’t order. Yes , the ticket on the box said NO TOM.

Vanessa Olvera

every time i go to pick up my order from the window they always have me wait for the longest ! even if i show up a little later than the pick up time or when im on time they take forever ! don’t work there if you don’t want to

Ot Hinds

Went in to McCalisters like I have locally for over 10 years, hands down my worst experience. Debbie or whatever manager on staff 11/17 at 11:20AM. I tried to pay with $100USD cash, and was refused. The manager decided to openly and blatantly ridicule my choice to use cash and said “For $17.XX, I’m not breaking it” in a rude and condescending tone to my face. The cashier was obviously embarrassed and apologized on her behalf. Seeing how managers treat their customers and staff openly is ridiculous. I didn’t have an attitude, and didn’t disrespect anyone. I just walked in for Christ sake. Then she proceeded to get my coworkers order wrong and rudely deliver it and then double down on the rudeness after he expressed confusion of the order. What’s happened to fine local establishments hiring fine local people? I understand a work environment is stressful, but openly venting that frustration onto your customer is definitely a way to lose business. I love McCalisters deli and hope to keep loving it. Definitely won’t be enjoying it at the west county location anymore.

Alexandria McClanahan

They wait to make doordash orders until the dasher arrives and talks to an employee. This leads to extremely long wait times and dashers have to wait for employees to take orders and do other things before they are even acknowledged. This is completely unprofessional considering the doordash customers ordered and paid for their food well before the dasher even arrives at the store.

Tasha Riggs

Did a to-go order went to go pick up my order was completely wrong told them what they were missing gave me the smallest portions that they could and then only gave one ranch for three salads no au jus sauce for any of my sandwiches customer service sucked bad will not come back to this one on West county road Ever

Pando Jessica

I requested sweet tea with lemon and got unsweetened tea with no lemon and the ice was already melted… disappointed when I have a limited time lunch. Do better

o0SupahMario0o

I have noticed that 4 out of 5 times when I order a salad, the lettuce has gone bad. This time is not as bad as some iv'e had in the past, but I feel people should know there's a high probability that they are eating expired salad mix. Haven't gone back for over a year, ordered the same salad and the results are the same. Old lettuce.