Robert Miller

As always this Restaurant is the perfect close to my Arkansas vacation. The staff are excellent and friendly. The value of what you pay and what you get is not what you would expect. The portions are large and the meal was 10 out of 10. Texas Roadhouse will always be one of my favorite Arkansas locations.

John Eastman

What can you say , the place is amazing. The staff does a amazing job . We go to the new Oswego & Clay locations. It is always crowded during dinner time , the wait time is short. They have a large menu and competitively priced. The waitress' are always friendly and service is quick. Download their app on your phone. While enroute make a reservation and they will text when a table is ready. You can just walk in prior to dinner crowds d get seated we quickly.

Cindy Spicer

Gabby was our server and she was outstanding! She was super friendly and made sure all our needs were met. Her timing could not have been better! She made our visit, one of a kind, we have not had service like she provided ever before!

gou hanki

With so many restaurants these days charging exorbitant prices Texas roadhouse continues to keep the lid on high prices. 12 ounce boneless ribeye with grilled shrimp is still only around $31 and they continue to honor the veterans by giving a discount. This particular Texas roadhouse is very well run my server Mary was courteous kind and very patient with my thousand questions about the area. Very highly recommended.

Jesse Mykietyn

We stopped in for a super quick bite after a movie and we were so happy to have a very friendly staff greet us and be happy to have us. Leeann was or server and she was spot on!! Everything came out quick, drinks stayed full, food came.piping hot though the fries were soggy as sin (not her fault). She also let the kids get pics on the saddle and sang happy birthday to our one child and made them feel very special. For a quick stop in the ambiance and service was impeccable, and we will look forward to stopping in again soon.

Kim Bardeau

First time eating here and loved it! Service was great, our waitress and the manager were very attentive. Those homemade buns they make are amazing, it’s worth it to stop there for those alone! The spice they put on the shrimp was incredible. I didn’t try the steak but I liked that you can choose your steak from their display case, I’d never seen that before.

Ashley Kirby

Great dinner here. I had the country fried chicken with cream sauce, steak fries, loaded sweet potato. It was so good! My boyfriend had the pulled pork with veggies and a caesar salad. I tried everything of his too and it was delicious! Definitely recommend this place. It was excellent. Fast service even on opening night! Everyone was friendly and great. I had a wonderful experience. The rolls are so warm and soft. They always give you extras too. Go check it out for yourself and you will not be disappointed.

+3

Wendy Patrick

Texas Roadhouse has a welcoming, diverse atmosphere, but there is a lot going on inside and the noise level felt tiring by the end of our meal. The wait time was reasonable, and our waiter was kind. The food arrived hot and tasted good. Unfortunately, something unexpected was found in the chili after my husband had already eaten most of it, which was concerning and obviously off-putting. Although the waiter apologized and took it back to the kitchen, there was no follow-up or update so that was disappointing.

Lizzay B

Our waitress was B (saw from her name tag) She was not easy on smile but she was attentive and helpful. Everything was good from chili, baked potato and steak. I had Dallas and my hubby had NY strip both was done how we requested.

Heather Renfrew

My first Texas Roadhouse experience was fantastic. I don't want to spoil the surprise, but if it's your first time there make sure you tell your server. The manager came to my table and introduced herself. The food was wonderful. I started out with fried dill pickles. They did not disappoint. My husband and I went with beef tips and a half slab of ribs for our entrees. We were very full when we left. My only issue was the rice that I got with my beef tips was a little over seasoned. Next time I'll go for the mashed potatoes. Try the Texas Roadhouse out yourself, I don't think you'll be disappointed either.

D

Make sure you check your bill for this location in Oswago, NY. REALLY CLOSE. They tried to slip a charge for playing games on their ziosk, when we did not even touch it until she gave it to us to charge our payment for our bill. The server tried to claim a kid from the previous service for that table must of played games on it after their parents paid and it charged it to our bill. OK, cover up after trying to slip an extra charge onto our bill. Their blossom petals appetizer was hot but everything else just barely warm. The service wasn't the best. Their priority is more for their line dancing and talking to each other. Our server was in the line dance after we got our food from someone else. We wondered if they had malted vinegar for the fish and chips but or server was in the line dance. There was a server not in the game but watching them. I waved to her to come to us when she looked at me but she decided to look away after I waved her to come. Then when the dance was done I yelled to our server to get her attention but she thought it was more important to stand with other servers and talk to each other. I called her a couple of times and then instead of coming to her tables to see if they needed anything (which we did), she walked towards the kitchen entrance where they have a register and started talking some more. So I got out of my seat and told her that's for her and another server purposely avoiding us trying to get them to come to our table. When I said we were wondering if they had malted vinegar she said no. Then later she shows up at our table with regular vinegar and olive oil. What the heck, I asked for malted vinegar not salad dressing. NOTHING CLOSE TO MALTED VINEGAR. When I complained about neither of the servers would knowledge that I needed help. She replied we are required to dance every hour. So that means you don't come before or after to check your tables and avoid people calling out to you or waving to you to come to the table?? Poor server skills I would say. 9l

April

Came back for the third time today April 14,2024. The food was excellent, the best it has been. Our waiter was great. The manager has came around every time we were there to make sure things are ok. The service is excellent, it's a great place. The only thing I was disappointed in is I brought my 9 year old for her birthday, and they didn't acknowledge it even though I had told them beforehand. Besides that everything has been excellent. Update: I have been here a few times since this review. If you go on the weekend you will have a bit of a wait, but yesterday mothers day was crazy. I understand that it's a holiday and I planned on a longer wait time. So we waited for an hour to get a table, no big deal. So we get to the table and ordered and then we are waiting, waiting and waiting. We seen people come in after us and get served before us. It was two hours before we got out food. I understand that it's a holiday and that it would be hectic. But since Texas Roadhouse is the best restaurant that you can dine in, in Oswego don't you think you should take reservations? So three hours later and we finally get our food, now we are getting rushed to leave. It wasn't our fault it took two hours to get served. Rushed to leave by the server asking if we needed the check immediately upon being served and maybe 5 minutes into the meal asking if we need take out boxes. It was horrible. The gravy was watery, kids were restless. They knew it was a terrible experience. One server that wasn't even my one came up and apologized for the long wait. I think a coupon at the very least would've been sufficient but they didn't offer anything but an I'm sorry for the wait. I didn't leave a tip because the service was horrible. I should have got the tip for this one!!!

+10

Allie

The place is nice and the service is extraordinary. But please! Stop overcooking my steak! I ordered a 12 oz New York strip MEDIUM and this is what is served to me. If you are going to center your restaurant around steak, then cook it correctly! This is my second time getting an overcooked steak! Usually, it wouldn’t be a big deal but it seems to be recurring event. The steak I received today was dry and noticeably overcooked on the outside. If it hasn’t rendered in the staffs head, medium means that a steak has a HOT PINK CENTER. I appreciate the kindness of the waiters/waitresses and their patience, but get your steak right if that’s the main course at your restaurant!

Love Texas Roadhouse, staff is usually always amazing and amazing food. My sister tried taking me and my niece out for dinner here, we were sat by our server he was a short, flamboyant man with glasses, we got sat at around 6:10, I have the time from when I sent my bf the menu to order him something to go, it got to around 6:35 when we still had not been talked to since being seated, weren’t even given drinks or had a drink or appetizer order taken where we finally just got up and walked out. That was 25 mins of my time wasted just sitting there. On our way out he was literally just standing there talking to the employee at the front who greets guests with zero people waiting in the lobby so why exactly did he never come over to take any order at all for us? We would’ve been there till yall closed if we kept waiting lmfao. Thanks for that, my sister wanted to eat there and was paying and she couldn’t even get what she wanted.

Shaday Knight

Very disappointing experience. I was charged twice for my meal, and despite pointing it out, the issue wasn’t resolved properly. Mistakes happen, but how they’re handled matters. The lack of accountability and customer service means I won’t be coming back.

Teresa Clayton

Ordered a cheeseburger with no lettuce, tomato, or onion, well done, but got one with lettuce, tomato, and a pile of onions, cooked medium rare. The waitress just shrugged it off, and when we were about to leave, she suggested cooking it longer—no thanks, we were leaving. She didn’t take it off the bill. Ordered coffee as soon as we sat down, got one cup of lukewarm sludge and a quarter cup of the same, then finally received a full cup halfway through our meal. The shrimp was rubbery, overcooked, and loaded with black pepper. The waitress seemed out of it, and she and two others were too busy chatting at the hostess counter when we tried to find her. asked for manager and no one came .. tried sending contact to roadhouse on their web page but their contact form does not send

Thomas Schrader

Let me start this review by saying I absolutely love Texas Roadhouse, just not this location they aren't even in the same ballpark. For whatever reason, this establishment in Oswego, NY is TERRIBLE. I have been to this restaurant 4 times in my life and left unfed 3 of the occasions. When your kitchen staff can only get about 25% of the orders correct. You have an issue. When the management team still can't get it corrected on try two. you have a MAJOR concern within the kitchen. The worst experience was this last one where when finally seeing the kitchen unable to make a steak medium after 2 attempts. (burnt or raw is all they can put out here) I asked the manager to have the bill canceled. Taylor seemed annoyed and bothered by the fact his team can't handle what they are suppose to be doing, he wanted me to wait around for another hour and give his staff a 3rd try. This young man has no business leading the front of the house, let alone the whole restaurant. Another awful experience at Texas Roadhouse Oswego.