Peet's Coffee

Farideh Goett

Peets coffee used to be the best but recently their coffee is weak. In a medium latte and large they put the same shot of espresso. Why? I don't get a large latte to get more milk

Arpana Bhatia

The worst Service and worst tasting drinks. It’s so sad that this Peet’s located in a prime downtown location of pleasanton has the worst service and somehow the baristas don’t know how to make coffee here and don’t care about if the customer is satisfied with the order. They told me Peet’s has discontinued the cocoa powder and we do not carry it anymore where in reality every other Peet’s I have been to and literally I have been to pretty much all the Peet’s locations across the bay area. I thought Peet’s at least was a little better quality than the junky Starbucks quality but I guess it’s getting all about Profits for them too. With every cup of coffee becoming so expensive. They discontinued my favorite drink too the dark chocolate mocha . I don’t know why the sugary unhealthy stuff is becoming the norm. Never coming to this location again and may be time to find some quality cafe which so lack in this area.

Glen Lally

It was like watching everything in slow motion:( I waited 20 minutes for a drink, and it wasn’t even busy

Dennis Hager - MTS HOA

This Peet’s has gone to hell in a hand basket over the last few years. It used to have great service, be well maintained and had good coffee. Now it has none of that. Cushions on the booths have holes in it, restroom closed a half hour before closing and the most important part … the coffee was terrible. Jeez how can they lose sight of the basics.

Eileen Vierra

They are super slow… no sense of urgency! I would not visit this location again!

P Pandit

This is such a great location for coffee but is marred by issues that can be resolved. I hope someone sees this and takes action. Avoid this place on Fri - Sun like the plague. The baristas are different on other days and these have no grace whatsoever. They seem to be always struggling with the orders. I hope these people are retrained. Other thing that I guess cannot be avoided is that there is this really loud and obnoxious group of cyclists that shows up here every single day and just spoil the atmosphere inside. Even with earbuds I can here them talk. One cannot work from this place at all.

Ally

I’ve been a regular here, but sadly they’ve lost me as a customer—probably along with many others if you look at recent reviews. They’ve forgotten my drinks several times, and this latest visit pushed me over the edge. I waited 30 minutes for a brewed coffee—something that should’ve taken seconds—while watching the cashier wander around, forgetting orders left and right. When I finally reminded them, I was handed a cup that was only 2/3 full, even though I had already made it clear (multiple times!) that I did not want room for cream. No apology, no accountability—just incompetence. It’s unacceptable service. If management cares at all, they should rethink the entire staff here. Customers deserve basic competence, not repeated mistakes and indifference.

Harris

This is my go to Peets… For some reason, my last 2 visits here they forgot to my make my order, and didnt realize until I came up and told them. 1st time I thought it was just a one off, 2nd time tells me theres probably negligence going on.

Che Che

The manager yesterday Saturday Aug 23rd 2025 around noon time I forgot to check his name is very loud and somewhat rude when I ordered my coffee I feel that I am being belittled because of the way he approached his customer he need to be nice and not too loud when he trying to change my milk he is being rude and mean. I don’t like his attitude and this is Something that need to be brought to the attention of the management or even to the owner of this coffee shop. This is my Havana cappuccino First time there and I always order the same Latte but he makes me feel very uncomfortable because of his attitude. Be nice always to ur customer, the lady who took my order is very nice but that manager u need to change ur manner.

Mike LaHa

Coffee is great, HOWEVER: This place has gone downhill dramatically since they hired this guy named Ray. He is more interested in chatting with other employees than serving customers. 5 times now he has been chatting and forgot about getting my coffee. I have to ask every time, as my cup just sits on the counter. I get the occasional forgetfulness, but this guy is so consistently bad it is driving this site's reputation down. I am taking my business to Starbucks down the street. Message to Ray: DON'T FORGET YOUR CUSTOMERS!