LILTEWFIC K

Went in the drive-through, ordered a pizza. They told me to park by the front door and they would bring it out when it was ready. I waited 20 minutes just to walk in and they had it sitting in the hot box. When I asked why it wasn’t brought out he told me he didn’t know I was waiting. Absolutely ridiculous, I was on my lunch break and wasted it all waiting

Brian R

I just ordered a pizza and crazy bread. Picked up order and pizza was all burnt. Asked if it could be remade and Christian G the manager supposedly said he would not remake it and there was nothing he would do because their oven runs hot and all the pizzas were burnt. I asked for any other hot ready he said no because I order extra cheese on like that he refused to make another one since it was custom ordered despite the fact it was burnt black. No solution or refund offered and he could have cared less.

Gail Dent

Food taste and look horrible. Loud music unprofessional

GONZALO MIJARES

I'm here at this place, it's 10:20, 40 minutes until closing time, and the employees didn't want to sell me 8 boxes of pizzas because they're already closing everything and the hours say until 11 at night. Don't buy pizza, they don't have good prices on Mercer wine here, and they don't want to serve people.

Veronica Mumm

TL;DR- Be prepared to wait forever for your pizza. I have ordered a handful of times over the last 3 years, and every time is more disappointing than the last. Today I ordered in advance for pickup at 7:00 p.m. got a noticing it was ready waited inside staring at my pizza in the container behind the counter for 17 minutes before I finally interrupted one of the workers asking if they could hand it to me. Was never greeted and there were two gentlemen next to me that have been waiting for 40 minutes for their pizza. Time before that we waited 4.5 hours for delivery. They wouldn't refund us, every time we checked in because they kept saying oh we're just taking it out now. Eventually I had to fight corporate for a refund.

Javier Bullet

They are very slow , they do not listen to the orders because they have too high the music ., they waste too much time to the customer for a pizza. they should better pay attention since little Caesars is a very requested pizza

keishaun

Ordered a Stuffed Pretzel Crust w/ Pizza Sauce I got stuffed crust but no pretzel. It's just salt on bread. Didn't get any pizza sauce either. Can I get a freebie or something?

Daniel Carter

Probably the most incompetent customer service I’ve ever experienced. I ordered stuffed crazy bread through the app. That’s it. I drive up 10 minutes later and I ask about it, and an employee stated it was still in the oven. Fine as it was a Saturday evening and I could understand it can get backed up. 20 minutes later the status on the app was still marked as “in the oven”. I walk back in and as I’m waiting for someone to assist me there are multiple customers walking in and out of the store inquiring about their order and some who have been waiting for as much as an hour. They have such a disorganized process and system and the staff acted as if they were being inconvenienced. Even the non-express pizza joints can process orders quicker than this. I finally was assisted 45 minutes in and the young man at the counter scrambled to the back…I noticed he pulled my sticks out of the oven (who knows how long they’ve been sitting in there??? ) and immediately brought them to me without apologizing. I open it up and the sticks are burnt and taste like rubber and the garlic was literally dumped on the sticks. This is completely inexcusable and corporate seriously needs to evaluate this location because based on what I’ve witnessed and the numerous one-star reviews posted below, there is clearly no management or system in place to promote good customer service and efficiency in carrying out these orders. It is flat out ridiculous that I had to wait an hour for a few stuffed breadsticks and multiple others waiting outside to have to wait for a similar amount of time for their orders, only to have such terrible quality in food in return. I will never return to this location again.

Icsis A.

They charged my card and waited until after to let me know that they didn’t have what they charged me for, then when i asked for a refund the employee was extremely rude and told me it would take 7-10 business days just for a refund. They need better staff and better customer service, i will never be returning.

Kristin Turner

I will NEVER order from this location again! I ordered online with a pick up time of 6:30, as I was in the process of checking out they moved my pickup time to 6:45. I received the email letting me know my order was ready, only to be told it was not after waiting inside for 10 minutes to then be told it would be another 5 minutes for my wings to be done…I finally left with all my food 7:10 and to top it off, with a burnt cheese pizza that has the consistency of rubber. No one working was friendly or apologetic. Avoid this location!

Jason Bowles

It took 25 minutes to get my order, when I checked my order it was wrong. Then they told me it would take at least another 10 minutes to fix it. Not a single employee is wearing gloves or hair nets and I have only seen the manager wash there hands during the 40 minutes I was there. When I got home the 2 pizzas that were correct were cold and the pizza that they fixed was raw in the center.

Jim

AVOID thie Little Ceasar's at ALL COSTS. Pizzas order via app. Pizzas not even begun when i arrived at the promised time, while writing this review, i received text stating pizzas were done. Pizzas are not, and have been waiting long enough to post these pictures of an empty feont end, and employees talking in the rear. No one has yet to ask why i am waiting, or even acknowledged my presence. I have now been waiting long enough that the employees have locked the door, and apologized and JUST started my pizzas.