Cicis
Pizza, buffet · Rowlett
Über Cicis
Cicis in Rowlett offers a casual dining experience focused on pizza, sides, and desserts. We strive to provide a fun atmosphere, especially for families. Many appreciate the freshly made pizzas and the opportunity to request custom orders. Our location boasts a spacious dining area, and we've been k...
Cicis in Rowlett offers a casual dining experience focused on pizza, sides, and desserts. We strive to provide a fun atmosphere, especially for families. Many appreciate the freshly made pizzas and the opportunity to request custom orders. Our location boasts a spacious dining area, and we've been known to host special events like live DJs and balloon artists to entertain our guests. We are committed to addressing any order issues promptly and ensuring customer satisfaction. While some guests have noted occasional inconsistencies in topping distribution and freshness, we continuously work to maintain the quality of our buffet.
Was Kunden über Cicis sagen
Cici's in Rowlett offers a mixed experience. Some customers praise the fresh pizza, friendly staff, and entertainment. However, others complain about inconsistent food quality, hard desserts, cleanliness issues, and policy changes regarding water.
Beliebte Gerichte
Ideal für
Tip: Order online at least 1-1.5 hours before you need the pizza, especially for delivery, to account for potential app issues.
Häufig gestellte Fragen zu Cicis
Bewertungen von Cicis Rowlett
Edit: After returning dozens of times this location still amazes me. I wish I could give it another 5 star review to bump its ratings up. The hiring manager here is a rockstar. Despite almost always being different/new employees working here, he/she consistently hires top talent again and again. Love this location! This is hands down the best cici's location in the Rowlett / Garland / Rockwall area. Employees are attentive and customer service is top notch. Pizza is always fresh and hasn't sat up at the counter for 4 hours. They keep a nice steady pace of pizza flowing based on the customers coming in to eat it; this not only minimizes waste for cici's, but ensures pizza stays hot and fresh.
My child’s favorite pizza is Cicis Pizza and I also grew up eating Cicis Pizza. Anyway, I tried ordering the pizza on the restaurant’s app directly but it kept giving me issues. I recommend placing the order at least one hour to one hour and 30 min prior to the time it needs to be delivered, in case you face the same technical issues I did. I placed the order through DoorDash and after communicating with the restaurant about the issues, they made it happen for my child’s special day! The pizza was delivered at the perfect time, just 8 min before their school grade’s lunch started. Talk about going above and beyond! Both the restaurant and Delivery driver made it happen! Just make sure to communicate early! Thank you Cicis Pizza!
Ordered a deal online for two pizzas and a side. When we got home, we realized one pizza was missing. I called the store, and they were very apologetic. When we went back to pick up the missing pizza, they upgraded it to the next size up. The manager apologized again, and I really appreciated the great customer service.
Grandkids love the food and dessert. Always fresh! They always have a blast playing winning prizes. It's their favorite place to go with Nana!
The pizza here at this Cici's in Rowlett was hot, fresh, and made to order, and the staff was extremely friendly and personable. There was even a Live DJ (DJ120) and a Balloon artist for the kids (Let's Get Twisted by Jason Sledge). Then there was a 65in TV giveaway by Tolbert Garage Door. I hadn't been to a Cici's since my kids were young, so these new additions were cool to see!! The increase in price was a lil higher than I remembered, it's to be expected. The staff made me a Chicken Alfredo pizza w-onions and Bell Peppers & it was de-li-cious!! Thanks, Cici's!!
Picked up two pizzas, one had a lot of toppings, the other one has hardly any toppings! I do have to say the pizza tasted very good, at least the first one did. I was just very disappointed in the second one. UPDATE I went back today and I have to say I am totally impressed! Pizza was wonderful (3rd picture) and the guy that brought it out to me at the curb side was very nice! I will go back!
It was just OK. They really don't have any way of keeping the pizza fresh since it's a buffet. I will go again if I need a quick lunch...
The quality and the freshness of the food has gone done tremendously. The pizza is soggy. The cinnamon rolls were not fresh, they were hard.
What has happened to cicis? No greeting when you come in the door. The price is stupid high. Hard to communicate with the workers. Pizza is cold. Just not what it used to be. Did they stop serving brownies? Two stars is being generous on this one.
Closing time is 11pm on Saturdays per their website and the Google business search. We arrived at 9:40pm sharp and I'm guessing the manager (man in his maybe mid 40's) claimed they closed in 12 minutes 🤔.. Upon me reminding him that the website and Google have confirmed closing time of 11pm as of 4 weeks ago, he simply said he didn't know why and asked if we wanted to eat still. We just walked out. They just wanted to close early to go home. Adjust your time for this location next time, also 12 min after 9:40 isn't a regular closing time either lol
The fresh food was good, but there was plenty of aged food there to choose from and eat. The BBQ pizza bread was good, as well as the cheesy bread. The Alfredo pizza was good. The cinnamon rolls were food but not cut. I wish there was fresher 🍕 pizza to eat. The drink variety was plentiful and delicious. There was an arcade there for kids.
For our first experience at this CiCi's, it was not very good and I would never recommend this place to anyone. We ordered the chicken wings and was never advised of how long it would take. We got our food and sat down to eat. After 15 minutes, I approached the clueless cashier to inquire how much longer and she said it's almost finished. Waited another 5 minutes and nothing. So I requested a refund since someone obviously forgot to put it in. The manager tried to say it takes longer since its baked, that's not accurate and even if it was, we should be told ahead of time. The cashier seemed like she was in Lala land and the manager doesnt care about anything. The playroom was a ridiculous excuse for an arcade. Some games didn't work and 80% of what they had was a claw drop that was so weak that it couldnt pick up a feather.
Food was horrible and cold, and burnt! Plus cheese bread was not cooked all the way.. if you like pepperoni chips best place to come lol
This cici is usually good but I went today with my husband they didn't look to be short staffed the store seemed clean but the table could have used more cleaning people in there kept coughing so we moved to the corner booth but some of the pizza was not cooked all the way and the salad was felt like frozen and the cucmbers were very soft like they had went bad also the noodles for pasta or soup was cold and the fountain drinks were not good and every pizza and dessert was very greasy and I got sick from the pizza I felt like throwing up and have had diarrhea all night I will not be returning here do better cici
It had been a long time since I visited Cicis and now that I made it the pizza is horrible it seemed that I already had a lot of time and the soup the bad taste and the desserts badly cooked I definitely won't return.
I ordered to-go late at night before closing because we had just finished doing Uber for the day and someone had ordered Alfredo. Alfredo is my absolute favorite pizza there and it's all I ever get. I was really looking forward to it since me and my boyfriend had a really crappy day. We phone the guy and he says their card reader is down and we'd need cash. It was 15 minutes til closing but chase was on the way and this was the only food that sounded appetizing so I said screw it. I went to chase, grabbed a twenty, drive there and made it with 8 minutes to spare. We pick up the pizza and thank the guy since he had to upgrade it to large since they were out of mediums and said goodnight. We get home and our order was a medium buffalo chicken and a large Alfredo. My boyfriend handed me the box saying as a joke whichever one you get is what you get. I open the supposed to be Alfredo box and my face drops. It's a pepperoni thin crust pizza. I am absolutely deviated. I grew up eating Alfredo since I was 5. I adore Alfredo so much and now I'm forced to eat a pepperoni when I don't even like it. Update: They used marinara pasta sauce as the sauce for the pizza. It tasted like wet pasta sauce.
I love cicis I take my kids here a lot. I don't write reviews often but I feel I need to lol. They stopped letting you get water. You either have to buy it in a bottle or buy a soda. I said no drinks and walked over to the fountain drinks and water works fine so they can't say it's because it's broken. It's a rip off. I will be slowing down eating here or overall not coming to this location anymore until this issue is resolved. In my eyes this is ridiculous and you should be able to get water if you don't want soda and not have to freaking pay for a dang water bottle. Then after when you are finished with that water bottle you need to pay for another. Just redicuous. You guys are going to lose a lot more money and customers than you think you are going to save. Just my food for thought. Stop this silliness.
Not sure if they got new management or what happened. You can no longer get a water cup. You have to pay per bottle of water. The water dispenser works just fine on the soda machine but they won't let you use it. I wouldn't mind paying for the water bottle if I could refill it. The price they charge you can get a while case of water for that.
It's important to get people's order right. I asked for a pineapple cheese pizza. Instead they made half a pizza pineapple and cheese and the other half was someone else's order which had pork. The pork got on my pizza and since I'm Muslim pork can't touch my food. So I left the other half. Every other order I saw they got a pizza like they asked not half half. What if I had an allergy to the other half ingredients or if the other guy was allergic to pineapples? Not a smart idea to mix orders.
Every pizza my family and I tried was doughy and slightly under cooked. The desserts were cold as the heat lamps hardly worked as explained as "no working good". The lady server didn't know English. The cashier was hiding behind the counter on her phone. The pregnant manager Angela was very combative when I asked for a whole pizza, well done. She said she'd put the order in but never did. Thank goodness for shift change in that moment as the server Adrian was amazing! He deserves a raise as he made me a well done pizza, although it was burnt, it was better than dough. He also remade the buffet with fresh pizza and dessert. He also apologized on behalf of the staff, instead of making excuses to a paying customer. The lobby was clean but the bathrooms were horrible.
Tables dirty, food on the floor, pizza was greasier than normal. What pizza was on the buffet. They had a variety of spinach, cheese, and Hawaiian pizza but not much else. Dessert buffet was terrible, the cinnamon rolls were as hard as they look (see pictures) and staff was not working very hard while the manager was eating out of what looked like a kitchen mixing bowl. I'm a huge fan of cicis but not this one
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3514 Lakeview Pkwy, Rowlett, TX 75088
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3514 Lakeview Pkwy, Rowlett, TX 75088
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