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Bush's Chicken
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San Antonio

Bush's Chicken

★★★★ 4.3 · 100 reseñas

En Bush's Chicken, en el corazón de San Antonio, te damos la bienvenida a disfrutar de nuestro delicioso pollo frito, preparado con la receta tradicional que nos ha hecho famosos. Además, te invitamos a probar nuestro sabroso catfish, los crujientes "hushpuppies" y nuestros postr...

Bush's Chicken

Chicken · San Antonio

4.3 · 1,525 Bewertungen Google
bushschicken.com

Über Bush's Chicken

En Bush's Chicken, en el corazón de San Antonio, te damos la bienvenida a disfrutar de nuestro delicioso pollo frito, preparado con la receta tradicional que nos ha hecho famosos. Además, te invitamos a probar nuestro sabroso catfish, los crujientes "hushpuppies" y nuestros postres caseros. Con una...

En Bush's Chicken, en el corazón de San Antonio, te damos la bienvenida a disfrutar de nuestro delicioso pollo frito, preparado con la receta tradicional que nos ha hecho famosos. Además, te invitamos a probar nuestro sabroso catfish, los crujientes "hushpuppies" y nuestros postres caseros. Con una valoración de 4.3 estrellas, estamos orgullosos de ofrecerte una experiencia rápida, sabrosa y con sabor a hogar.

Was Kunden über Bush's Chicken sagen

Bush's Chicken in San Antonio is highly rated for its fresh, delicious fried chicken and friendly, speedy service. Customers rave about the buffalo fries, sweet tea, and larger-than-expected portions. Some customers have noted inconsistencies in food quality and unexpected service fees.

Beliebte Gerichte

fried chicken (4) Buffalo Fries (3) Sweet Tea fried okra white gravy baked chicken gizzards tenders

Ideal für

Familien Einheimische Schnell Touristen Zwanglos

Tip: Ask for the fresh chicken that just came out of the fryers for the best experience.

Services

🌳 Terrasse 🅿️ Parking 🚗 Delivery Accessible 🍽️ Déjeuner 🌙 Dîner
🎯 Casual 🤫 Quiet 👥 Groups

Häufig gestellte Fragen zu Bush's Chicken

Bush's Chicken befindet sich in 10603 Huebner Rd, San Antonio, TX 78240, San Antonio.
Bush's Chicken bietet chicken Küche.
Bush's Chicken hat regelmäßige Öffnungszeiten. Aktuelle Zeiten finden Sie im Profil.
Bush's Chicken bietet folgende Dienste: vor Ort essen, zum Mitnehmen, Lieferung.
Die am meisten empfohlenen Gerichte bei Bush's Chicken laut Kundenbewertungen sind: fried chicken, Buffalo Fries, Sweet Tea, fried okra, white gravy.
Bush's Chicken ist ideal für Familien, Einheimische, Schnell essen, Touristen, Zwangloses Essen.
Bush's Chicken in San Antonio is highly rated for its fresh, delicious fried chicken and friendly, speedy service. Customers rave about the buffalo fries, sweet tea, and larger-than-expected portions. Some customers have noted inconsistencies in food quality and unexpected service fees.
Ask for the fresh chicken that just came out of the fryers for the best experience.
1,525
Bewertungen

Bewertungen von Bush's Chicken San Antonio

4.3
1,525
5★
64%
4★
19%
3★
8%
2★
3%
1★
7%
Bewertungen (100)
C
Caitlin Stern

Drive through only for now. They have two lanes, and plenty of (properly masked) servers taking orders, so the line moves quickly. Same hot, reasonably priced chicken as always. And I appreciate how they always get my half sweet half unsweetened tea right.

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Khristi Bliss

Customer service was amazing. Employees attitude great. My only complaint is the tenders. Omg they were small. They looked like they were for a kids meal. They tasted great but i feel like for the size we should've gotten a but more. It was a family tenders meal. Everything else beside the tender sizes was A+

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Patricia Bennett

I love this place. It's always clean and they serve chicken gizzards and livers. The only bad experience that I had was one time when I went in the cashier seemed to be avoiding skin contact, which seemed a bit strange. Other than that, fantastic location. The food is always fresh and the servers are friendly.

J
Joshua Lopez

Ok 1st off the employees were knocking out orders left and right . I was kinda on the phone and saw a 2 piece order for like 6 bucks I had 8 bucks on 1 card and was like perfect . Well come to find out on my receipt it was $9.94 . I did have credit cards but , instead of coming back to tell me there is not enough they just discounted the difference and regardless if I had the money or not it's kinda an embarrassing inconvenience and they handled it very professional and polite. Not saying for everyone to go get free chicken🤣 ,but I go above and beyond for every customer and guest in the collision industry with insurance and this service and politeness was phenomenal

J
Jennifer Mendez

My husband and I come have lunch here since it's so close to where we both work and you are able to dine INSIDE! They do follow the COVID-19 rules and every other table is closed. The manager is such a kind person. Very awesome customer service, he provides when we are there. The restaurant is very clean and well maintained. His staff is always on the move and working hard. Great job!

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M J

Excellent service, food felt like it just came out the fryer which I absolutely loved! The only thing I don't care for is that they charge 35 cents per sauce and heck if I am getting a 20 piece chicken strip family meal I would think that it should come with a certain amount of sauces free then charge after a certain amount. Not everyone can do white gravy as a sauce on the strips, other than that service was exceptional.

C
Cynthia Rodriguez

Fresh, savory, tender, crispy and delicious fried chicken! Everything on menu here is worth the money and worth the bite! I've eaten fried chicken part of my life, but this chicken here is addicting. No joke! Stop by! Money spent here is excellent in my opinion. Stay safe!

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Pharcyde

Just ordered from here ten minutes ago.I haven’t had Bush’s in years, let alone the Liver Combo meal. My food was hot and fresh, which is always a plus. The batter for the liver was crispy. The liver was cooked well, no dryness whatsoever. The liver all where nice sized pieces, that’s was the first thing I noticed. Now I know there’s a lot of people who never had liver and some who have. I personally like liver and that’s why I wanted to try it. Along with the combo comes a side, in which I opted for Pepper Poppers, which I can say, were way better than I expected. I mean, a nice choice of pepper, the thickness of it, the flavor of it. The heat, spice wise, was on point spicy but not in the way your grabbing for your drink every 5 seconds. Now mix that with creamy flavorful cheese sauce, wrapped in a near perfect batter, then deep fried!? Oh yeah baby! Only wish they threw in more, unfortunately it only comes with two😔. The country style gravy that come with the combo is creamy, warm, and well seasoned, so no complaints there. The roll were also just as welcoming as always. Warm, fluffy, soft, with a little sweetness to them. And to top it all of I had large coke. So yeah, there you have it. Thumbs up Bush’s👍👌🍗

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Angeline Z

I am from out of town and We came with a large group of 15 plus. Food was fresh and taste was on point! The customer service was one of the best I’ve ever encountered! Fast, Friendly very welcoming! Definitely will return and highly recommend this location!

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Sylvia Villarreal

I'm from Wisconsin and it was my first time ever at Bush's. The chicken was so delicious. And I love there friendly hospitality. We came with a large group and I was amazed by there patience and friendly smiles. Thank you 🤗😊

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Jamiya Woodard

Taylor and Dez were awesome. Their customer service is exceptional. It was my first time and I will definitely b back to this location.

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Jaclyn Resendez

Good for on the go. Never have to wait too long even if it’s busy. Chicken is always good, not dry. Can order a gallon of their delicious sweet tea. And the price is right! Especially on Tuesdays. Good sub for when you don’t have time to cook.

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Jonathan Meadows

Really good food. Very southern/homestyle flavor which is great. Also the price is really nice with good drink sizes. Me and my wife will split one of the tender meals and get an extra drink for all under $8 and it totally fills us up. Such great food, can't wait to go back.

T
Thomas Daniels

Awesome, fast and efficient service. The chicken was hot and moist and the green beans were made like my grandmother's. I'll definitely be returning here often.

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Terry Zacharias (Zach)

This location was SUPER BUSY but the Manager, as well as her staff, handled it exceptionally well for being short of staff. I only know this because I heard the manager explain it to an irate (ENTITLED) man whose order wasn't ready the second he walked in. Food was fantastic and hot! Well done!

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Sergio Gutierrez

We come to this location pretty frequently and have never encountered any issues however on one of our recent visits, they forgot a few items. We called in and Eric got us squared away with making it right. Eric was super understanding and made our experience here very pleasant. We will be returning.

M
Michael Baird

My favorite fast food chicken shop. Great fries and gravy!

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Lily Ann

I keep forgetting to write this review as it happened a few months back but I had just got braces in the day before and all I could eat was soft food. I went to order mashed potato’s, fries, and Mac and cheese. The owner happened to be taking my order and jokingly asked if I was hungry. I was starving and in so much pain. He had no idea the pain I was in but he took real good care of me that day. Thank you sir, I always come back to this location.

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joey moncada

Went to Bush's Chicken at 10603 Huebner Road on a Sunday night (7/21) at nearly closing time (9.40pm). Figured employees were tired and wanted to go home and likely not friendly. I was totally wrong! Everyone was very friendly and made us feel welcome, even at that late time. I especially want to call out DEANO for providing excellent service with a smile, making sure our order was fresh, and even offering to wait until we were about to leave to prepare the take-away portion of our order. He was an outstanding example of what a service employee should be. Bush's is lucky to have him. Give that man a raise!

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Rosalie Garcia

Food was fresh and hot. The young lady who helped me was very pleasant and spent a few seconds talking to me. It was nice to actually speak with a person who wasn't in a hurry to take my order and just do a job. Was very pleasant in getting me another soda when I placed a order again.

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Andrea Albrethsen

Fresh hot food!!! Best sweet tea in town. Service is amazing and manager is phenomenal.

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Vee Garcia

Our favorite location in San Antonio! Erika always gives terrific customer service. Always greeting with a smile going above and beyond. Repeating order to properly make sure everything is correct. Also confirming we have everything we need before leaving. Thank you for all your help Erika.

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Joseph N. Torres

Bush's food, service, and atmosphere are always at the same top-notch level of good. The crust is always crispy and fresh. The fresh chicken is always well-done and warm, and their Diet Coke always has the same great taste and carbonation.

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Peter Holloway

Admittedly, I went here with very low expectations. I've always considered this place on the lower end of the fast food spectrum, but I was very pleasantly surprised today. The place was clean, I was immediately welcomed, and the food was great. You could tell that the staff was well trained and seemed happy to be there. I will definitely be back. Thanks for a great experience.

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Edward Davis

I got four wings, green beans and dinner roll, and three jalapeños. Had half sweet half unsweetened tea to drink. Amazing you get four whole wings which is equivalent to 8 wings at some of these other wing stores a lot less expensive and bigger portions it seems. Well worth the price.

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Aime Ibarra

Gizzard meal is freshly made,and the service is quick and friendly. Have to have the buffalo ,it's fire.

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Omar C

I love this Bush’s Chicken location. First of all, I love the chicken at Busch’s but the service at this location is outstanding. I feel part of the family here, they always make me feel welcomed, and the food is always hot, the place is always clean and the manager David is a great example of friendly customer service.

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Iv Port

Great drive thru experience. Delicious food. Excellent service by James. Professional, great service.

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Thomas Martinez

Our Attendee was Angel, super friendly, and she answered all our questions thoroughly about Tender Tuesday, she's the reason why we bought more food!

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Sharon Dooling

I ordered a breast and thigh, and got a leg and wings. VERY DISAPPOINTING!!! Slow service inside and if the cashier had been quicker, I would have gotten what I ordered. The folks taking orders in the drive thru were on top of their game. I prefer to eat inside, but there's a penalty to pay if you don't drive thru. 😔

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Rose Marie Molina

I love love gizzards. And I had not found anywhere gizzards as this delicious. They were soft and chrispy l. Omg they were amazing. Chicken was very crispy and delicious The rolls are so good ss well. Go try the gizzards if you like them. You won't be disappointed.

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Atom 85

Love bush's chicken and love their tea but even more my kids love their ice and it's only 2 bucks for any ice chest.

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Veronica

The food is delicious. Service is always fast and efficient whether you are dining in or driving thru. The people are friendly and courteous in each location I’ve visited. A clean location. I always enjoy a meal from Bush’s Chicken.

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C D

Dine In - chicken was hot and fresh - okra cooked perfect and served w plenty of fries almost forgot luv the tea - friendly customer service - dining area clean and kept up with

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Lillian Brooks

The food is always hot and fresh and staff are always courteous and friendly my favorite place to eat ! When I'm here in this area ! 1# store is always clean

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R&B

Food was delious and hot. My mom said best chicken she had in a long time.

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Angelina Garza

Dined in and got the tender roll special. So good we had to go back and order another! The owner was so friendly and gave us sauces to try with our meal. He also gave my nephew a cookie. Everything was amazing from food to service to atmosphere. The owner even informed us how the chicken is marinated and prepped. Love this location! Will definitely be back.

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John Gonzales

Best fry chicken in all of town. Very friendly staff. No waiting .I always order extra rolls. All the food is fresh. I've never had problems love it

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Benny M (DeezNuts)

Service AMAZING, Food AMAZING, The amount of time it took to get out order and leave, PHENOMENAL!!!

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C. Sanchez

Drive thru is super quick, plus service and staff are always on point. They do fast food fast quick and in a hurry.

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Geo-T22 Pav

I opted for some fast food, and it so happens that chicken fingers were on the mind, and I decided to visit Bush's chicken at this location. Parking was easy to find. I went inside and was promptly greeted by one of the service staff. They answered my questions and were very professional, friendly, and courteous. The food is always good and tasty. I decided to have green beans as my side with my meal. I don't think you can go wrong here when you get your food at Bush's. They've have a good thing going and I just hope you're experience as good as mine.

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Christina Jane

Great eats, especially fresh, fried liver!

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jesse flores

Thanks Taylor for the great customer service and that beautiful smile, made me feel welcomed! The food is delicious and portions larger than expected ! The half sweet/regular tea was best I've had in awhile...The okra was awesome and so were the green beans! Will be back!👍

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Eric Rios

This is by far the best Bush’s Chicken is SA. The customer service is outstanding. Everyone is so freakin and nice. I spoke to Elijah the Assistant Manager on duty and had to give him kudos to him and his team. The chicken is always fresh and dinning room is always clean. Thank you Bush’s Chicken for a pleasurable dinning experience!! We’ll definitely be back!

DHEERAJ REDDY DAIDA
DHEERAJ REDDY DAIDA

Large buffalo fries are worth it guys for the price. The taste is amazing

Kameron Adamski
Kameron Adamski

This was amazing came in at closing and still had service. Very happy with the employees as well didnt feel any hate for being the last people in the door.

Eva Sumter
Eva Sumter

We are always super pleased when we visit this Bush's Chicken! The services always welcoming, the food always fresh, and the price is always right! Big shout out to Matt. He was amazing. He has excellent customer service skills and we appreciate his service very much! Matt help create a wonderful dining experience! I highly recommend this location. The location is off of Huebner Road near I-10. Oh yes and the restaurant very clean and the rest of the staff was very nice and professional as well.

Tony Specht
Tony Specht

UPDATE... Okay I can now say this chicken and I go way back LOL. Super crispy outside tender juicy inside. Usually piping hot. The fries. I always ask them for fresh hot fries because they are the way they should be! I know one of these days I'm going to order that baked chicken because it looks really good and I intend to when I walk up to the counter and when they ask me for my order I forget all reason and order the fried Chicken. Also hooked on the fried gizzards. Don't laugh and don't judge. And for those who love carbs, It's tempting to ask to buy a whole tray of those rolls! UPDATE.. Still at the top of my chicken list. Ordered TENDER TUESDAY. Tenders, gravy n rolls. You can eat 2-3 more meals out of this box. All for under $30. Can also dice up left overs and add to other meals (pasta, rice, veggies). UPDATE... ordered the gizzards meal with drink and fry. Dont be shy about asking for hot fries. All consistantly great. Great price. Great food. Great service Update... Tender Tuesday is now $17.99. Yes plz

AnnaMaria Salazar
AnnaMaria Salazar

my boyfriend & i have been coming here & making this place apart of our sunday's for about a month ! the service is friendly & speedy. the food is always fresh and hot. the cooks are always busy and you can smell everything as its ready. food isnt sitting at the counter long under the hot lights which you can definitely taste bc everything is fresh! the restaurant is clean and when someone finishes dining, staff is quick to come and clean to have it ready for more costumer's. the lady at the front counter on sundays is very friendly and always happy to answer questions and give recommendations. we would love to see a app , or even a punch card for costumer's that frequent often.

Choe_87 _
Choe_87 _

Always enjoys this place for fried chicken. We usually take it to go but I noticed the inside is very clean. Loved Amber, she tended to our order and she is a gem! Great service and food. Will keep coming back when we are in town again:)

FEkadu Nikatibeb
FEkadu Nikatibeb

This was the frist day me and my son visited Texas Austin.We stopped by drive thure at Bush's Chicken.It was delicious fried chicken.There service and hospitality was amazing.We love Bush's Chicken.I wish there is one in Denver.

Matilde Valerio
Matilde Valerio

My son was wanting tenders for dinner so I stopped at Bushes on Huebner. I really wasn't in the mood for anything fried but then David told me about their baked chicken and I wasn't disappointed. It was juicy and delicious! I ordered their green beans as my side and an unsweetened tea. I really enjoyed my dinner. Thanks David for the suggestion and your attention to detail with your customers. Keep up the great work!

Lisa Creighton
Lisa Creighton

I love Bush's Chicken. I like the fried okra and the chicken. I'm not big on the gravy or the roll. I usually go through the drive-thru. They come out and take your order then bring your food to you at the car. They sometimes get pretty busy. I usually go to the one on huebner. Their workers have always been friendly.

Kasden Boyford
Kasden Boyford

Every single time I go there Bush's Chicken their food is on point. Their service is on point and the atmosphere is on point. Always friendly, always fresh food and at a very reasonable price.

Claude Warden
Claude Warden

I ordered on door dash. Food was delivered faster than the given delivery time, which is always great. The food was fantastic and the portions were much larger than I anticipated. Zero issues and zero complaints. Will definitely be ordering again from here when the chicken tender craving hits lol

Kenny “Ken” W.
Kenny “Ken” W.

I arrived about 20 minutes before closing. I was greeted immediately by the manager (Divid) and an employee. I was asked if the order was for here or to go. To go, I replied. I told the manager that I didn't want to hold the employees over after the restaurant closed. He told me that I was more than welcome to stay. This really made me feel welcome. I ordered the three piece meal with all breasts, mashed potatoes, and a Coke. My order was completed quickly. As I waited, I noticed that the last inspection score was 100 %. This is a clean and welcoming place to visit. I'll definitely be back.

david pena
david pena

Buffalo Fries Are Fire🔥🔥🔥 Sweet Tea Is Amazing 💯💯 White Gravy Mixed W/ Hot Sauce 🤤🤤 Jalapeños, Macaroni & Mash Potatoes Bush’s Chicken Is A Local Texas Gem, and Is So Underrated. Go Give It A Try, and Ask For The Fresh Chicken That Just Came Out The Fryers 😎 You Won’t Be Disappointed 👍

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KaKa Cox

We always do drive thru & they have a good set up where you order in either lane. Employee comes to take order. Mostly it's delish, but now & again it's not an accurate order. Check before you drive away!! When the chicken is good, it's very, very good! Super crispy. Gotta have fried okra! Ask for fresh gissards if you like them, & always wait for them. May be a wait but you want only fresh. This location far superior to Bandera/ Eckhert location, which is close but has bad service & mediocre food.

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Sally O'Malley and I'm 50!

The food is great but they really need to have some specials besides Tuesday. If you are feeding 3 or more it's down right expensive. I love me some Bush's and can't get it without sweet tea and rolls. Yum them delicious rolls!! Why you gotta charge so much? I'd eat there daily if you would lower prices or make a daily special.

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Esther Estrada

The manager who was at the cashier was busy talking to employee didn't even acknowledge I was there. " A one moment please." Nothing. I waited maybe 4 minutes or so before he acknowledged me. Only reason why I waited because I promised my family Bush's Chicken.

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Elizabeth Carroll-Stivers

You don't order from a box when in drive through. They have staff to take your order when you drive up. They are courteous and helpful and you breeze through the line. Chicken is good, got tenders and they have fried okra which is one of my favs. On Tuesday you can get the special of 12 tenders for 12.99. Not bad if you need a quick dinner.

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A Goodman

Chicken tenders were fresh and hot but a bit too salty. Okra was good, as were mashed potatoes.

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L A

First time visiting! Happy to see liver/ gizzards on the menu! They don't know how to bread/coat and cook the liver! The coating was falling off, some pieces were old mixed with fresher pieces of liver. The workers were kind and friendly.

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Noah Bezzant

Solid chicken but not a game changer. Sides are generous and there's more variety than somewhere like Canes

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Yvette Alarcon

This was my first time trying this Fried Chicken. I would give the Chicken 5 stars; very crispy on the outside and tender and juicy in the inside. I got a 1 pc meal and it was filling. The Mac N' Cheese was bland, I didn't care for it but I'd definitely come back and order another side!

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Daniel De Luna

Good food special Tender Tuesday for under $20

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Zack K

For the most part the chicken is great. I prefer this over KFC. I always get the family meal to take home. HOWEVER, if you get it to go, check your order before leaving. This is about the 5th time my order was messed up. Usually the order is all potatoes and no gravy or all gravy and no potatoes, but this time rolls were MIA.

EL Guts
EL Guts

Bush's chicken is a great break from burgers and tacos. The gizzards are delicious and crunchy with that gravy and okra... yum. My some got the iconic 4 piece tender meal with mashed potatoes he devoured it with the soft roll. The service was great the cashier super nice super attentive. Little music and some sports on the TV. Clean dining area. I would return again.

Kris Mittapalli
Kris Mittapalli

As a fast food place it is not bad. Choice of dipping sauces are good. House sauce is felt better than other sauces. Food tasted good as well looked good. Staff seem easy going with helpful nature.

Sheila Traylor
Sheila Traylor

1st time eating here, service was great and so was the food. Really loved the light taste of the chicken and the liver and gizzard with the gravy was also good. The prices are very reasonable too. I will eat here again.

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Tim Rose

Chicken tenders were okay, but ordered regular ice tea. Please check your order before you drive off. I didn't realize until I got home that they gave us sweet tea.

T
Tasia Cass

Went there before work and the staff was nice, however it was during the lunch rush. So obviously they were busy and rushing. No issue there. However, when i got my order I rechecked when i got to work to see that I got the butt end of the bag for chicken. Super thin, tiny and very dry. Called to speak to a manager, said they could fix it at no charge Very nice about it, showed up later that day and explained what happen. Staff was super nice. But again, I got my order failed to check and I still got the butt end of the bag chicken. I'm too flustered at the fact that I was duped twice. I paid 9$ for 4 tenders and got tiny strips that were dry as heck. Pros: staff is great Cons: paying WAY too much for scraps.

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Yesenia M.

Inside restaurant took 3 mins to get acknowledged. No line to order. Cashier took order wrong. Manager had to corrected after I had repeated my order to cashier 3 times. Until I got rcpt notice she added something I didn't order.

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Randy

Service was quick and friendly, the portions were large but wasn't impressed with the prep. Either a bit overcooked or maybe just their style but I'll pass next time

Denice Kindred
Denice Kindred

I used to love the food at this location but over the last year, the quality has been significantly poor. It’s over priced, underprepared and orders don’t be correct. The last two times I’ve gotten food there, I’ve had to call because something was wrong.

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Wade

We have ordered the 30 tender family meal for years here and it has gotten progressively worse and more expensive. It’s at least $15 more than when we first started coming here and their tenders have turned into nuggets. This last batch of “tenders” were literally the size of McDonald’s chicken nuggets. So I just paid $52 for what costs about $9 at McDonald’s. The price has gone up almost 50% and the size of the tenders has gone down about 60%. Probably not coming back here again.

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Eryan

the chicken was all breading and no actual meat. The fries were stale and the Mac and cheese was bland and flavorless. The only good thing about this place was the customer service. The food wasn’t good at all

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Ona Gonyon

I visited in April and it seems their food has gone down hill; as many companies do after several years of being open. Not only did the chicken taste different it was also dry and the fried okra was cold. I have never had a problem with customer service and they have always been quick at getting me my order. I probably will not be going back, only because this is now the 3rd time that the food was either dry or cold but decided to give them another chance. Good while it lasted. Bush's, your food was excellent when you first opened this location; don't know what happened.

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Richard Vasquez

Dark chicken we got was over cooked looked realy dry

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Christopher D. Kirby

I am very disappointed at this location today; my family and I live close by, so we frequent this location often. I've never felt so undervalued as a customer. I visited the restaurant for lunch and arrived at 1:30 pm. There were 3 cars already waiting, one car was waiting to get their food and the other two were waiting for their order to be taken. After the two cars' orders were taken, the staff reentered the restaurant. A black GMC suv pulled up, and right a pickup truck pulled up with a trailer. I should have been the next order taken, but the staff person immediately went to the GNC, took their order, and went back into the restaurant. The second staff member came out and went straight to the pickup truck and didn't look my way. At this point, I was getting ready to drive away; but I figured it would take me longer to find another place to and make it back to work from lunch on time. The time now is 1:40pm. When the staff returned, they brought out the GNC food, and the next staff member headed to another pickup truck that just pulled up. I yelled to the staff member and asked him why he didn't you take my order? I was here before both of the vehicles who just left with food; the staff member offered no resolution. I asked for the manager; he asked me to move up, and I said no, not until I spoke with a manager. He left and went back into the restaurant. After a couple of minutes, he returned and told me the managers were unavailable at the moment, which further made me upset. A moment later, the manager came walking out and approached my truck. The manager was very apologetic and expressed empathy for the situation, which I appreciate. She offered me a 20% discount off my order, which not worth the inconvenience and lack of customer service her staff exhibited. Now I'm worried about ordering food because I complained, she assured me that I didn't have to worry about that, because she was going to put the order together. I agreed to her resolution. After receiving my food, she offered me a discount for my next visit, but I declined. I'm not sure if I will return to this location or Bush's overall.

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Noah Morris

I arrived 10 minutes late to pick up my to go order and was shocked to see it wasn’t even started yet. What made the wait worse was the stinky stench inside the restaurant. It smells like vomit which ruined my appetite. Maybe it’s the fried gizzard or liver but this place definitely needs an air freshener. The chicken, fries and bread rolls were all public school cafeteria quality. I will not be entering this restaurant again until it smells better.

Katherine
Katherine

Cashier was great, food was just mid. Couldn’t switch out fries for a different side because it was a special, what does that matter? All your sides are one price on the menu, no one wants those nasty fries. Tea had a weird flavor. Haven’t been to a bush’s in a long time, looks like I wasn’t missing anything special. Probably will x them off my list of fast food restaurants.

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LaShon Ferguson

If your planning on getting fresh food for your family after work do not stop. I have to request fresh cook items when I stop to order. Today 1.26.2024 was not worth the stop! The food was so old no picture.

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Dalton O'Steen

Take order. Make order. Make sure everything’s in the bag. Literally the easiest job in the world. Super annoying when you get back to work and half your order you paid for is missing. Will drive out of my way to a further location.

S
Stephanie R. Dominguez-Goedecke

Customer service has gone way down. Rude workers outside. One employee talked to her friends/family for 5 mins til she finally managed to see me n helped. Went another time & the guy was talking to another customer for a bit then came over & to help. I had to wave him down to help, then when he did come over to help, he was rude, no hello or anything. He had a look of disgust on his face. Then I had to repeat my order to him twice. Customers service sucks!! Usually the manager is on it helping etc..idk what's going there, but I definitely won't be going there anymore!!

A
Antonio Ravizza

How do you even call this a chicken tender, literally all my chicken tenders are this size. I tried to call restaurant and nobody answers. Then tried to call corporate and nobody answers and voicemail is full. Horrible service and rip off when it comes to chicken

T
Tanya Reaux

I pulled up and there was 1 vehicle waiting I was there for about 5 min then another car pulled up after me withing a min the car that pulled up after was helped and I still had not been. The girl that was working went inside and didn't come back out. I waiting almost another 5 min to be helped. I've worked in customer service for over 10 yrs so I get being under staffed and issues but you need to pay attention to customers and the order they come in. I've come to this location multiple times and never had this issue. Definitely something to work on.

R
Roy M

3 peice chicken didn't even come with fries. 8 bucks for chicken and a biscuit doesn't sound right.

K
Karen Smith

Dear Mr. Bush’s Chicken, I am a white woman in America. I didnt receive my chicken tender rolls in rolls as ordered. YOU GAVE ME TWO TENDERS AND ONE ROLL THAT WERE NOT IN SANDWHICH FORM. MY ELDERLY GRANDMOTHER WILL NOT BE EATING AS PUNISHMENT FOR YOUR ERROR. I require a refund and tip back! Or im suing!

K
K P

Food is good. Food was fresh. This is not why I’m giving this a low rating. Not complaining about that. It’s the customer service today. During these times the lines get long, like in traffic long. When it was my time to order, I pulled up to make space for other customers so they wouldn’t impede traffic. Upon me doing so, I’m sure all the outside attendants watched me do it. Now I’m sure each attendant is assigned to a line. My attendant totally ignored me. When I told him what happened, he told me it was my fault. I explained what I did and totally blew me off and kept proceeding to other cars. Seeing my outrage another attendant respectively took my order. The customer service received here today almost shoving me because 90% of the time they do a good job. Waited 12 mins before my order was even taken.

J
Justin Rivera

Employees forgot my sides and forced me to drive 30 minutes again to their restaurant. Train your employees to double check before just serving a order. Now my food is cold, fries are stalled and the only thing hot is the mac and cheese/mash potatoes that I had to go back for. 45 dollars for terrible service and cold food.

M
Miriam Esquivel

Food is good but service is awful and it always takes a long time to get food out

B
Becky Radicke

Chicken breast and chicken livers were both so overcooked we literally could not eat them. They were drier than jerky. What a terrible experience. It was a take out for a treat to my sister who had been ill. I couldn’t go take it back. I won’t go there again. Only 1 star because I couldn’t post otherwise. I choose NO stars

C
Cheryl Berry

With price of food it's UNPROFESSIONAL to not provide EVERYTHING charged and paid for. Had long wait on order only to be given COLD OKRA. Called immediately once home and rude person asked for some number in receipt when we live ion 3 rd floor and receipt was in truck.

B
Ben Acovio III

What is the point of order ahead. My meal was supposed to be ready to go ten minutes now and they still haven't even taken my name to ask what I'm here for. There were only two other people in front of me and the person ahead of me their order wasn't ready so I'm sure mine is not ready either. I am waiting to post to count him much longer it took for me to even talk to the cashier who keeps running food out to tables. ...and I was correct, my order was not ready. First because online it doesn't give the option for what kind of half gallon tea the cashier had to pour my tea while more food went out the door. Second when she finally handed my tea then she made the order which resulted in them being out of okra so I'm still waiting 20 mins later from when I arrived. She's nice and trying to be accommodating but seriously this line is 3 or 4 deep and I've been here 20 mins starving just wanting to leave. The order before me is still waiting. Oh she finally got her order. And finally at 23 mins after I arrived I got my to go order I placed online

L
Linda R. Martinez

Review for latest visit 10/20/24 we went to bushes to buy a meal for the family upon checking in with their bushes rewards and drive-through I placed my order cause I had a coupon for by one Mail get one free I waited 10 minutes for an order and the employee came out and told me that the manager said that they don’t participate in the bushes rewards and then I wasn’t going to get my free mail I told him well then why do you have the QR code up to check-in up on your menu board outside and on the inside and he told me if you want to speak to the manager you can but he’s not gonna change his mind you’re not getting your meal free so I just told him give me back my card I’ll go to another bushes and I did and they honored the one in Leon Valley but I will never go back to the one on Fredericksburg and Huebner Mgr. there is very rude as well as employees employees . Also. DON’T bother going on Tender Tuesday- strips are cold and hard. Fries are old sometimes too.

D
Darlene Jones

Went there today for lunch. My wife has cancer treatments in the area every week. We stop there afterwards every time. Has always been friendly staff and good food. Today was a horrible experience. The manager( I am not sure because the gentleman would not give me his name or title). was having a problem with an employee and handled himself in a not very professional manner. He escorted the employee outside in a very rude manner. The gentleman came back inside and was bragging to his employees about what went on like a big shot and disrupting everyone's lunch. The employee re entered the restaurant and the manager was once again very loud and causing a seen and shoved the employee. The police were called and they escorted employee out. Manager once again loudly talking to customers and employees about what was going on. When me and my wife were leaving I approached manager and let him know I thought he handled the situation totally wrong and ruined everyone's lunch. He disagreed very rudely and took no responsibility for his actions. Asked him his title with company and he would not say what it was. I told him we would not be coming back ever again and his response was he didn't care! Then we exited building and waited to speak with officer to let them know what happened. Once he realized we were going to speak with officers and let them know what really happend he came out and started to give my wife a hard time and running his mouth to her. Very disappointed in Bush's chicken for employing such and individual. So everyone please do not go to this location and spend your money with a business that would employee such an individual and could care less if you are there!!

N
Nina Monique Garza

Went to get my children a chicken strip meal and they forgot my family fry when I called to try to get refunded or get my order replaced the manager Elijah straight up told me no! He had me cancel my transaction and he still charged me for the strips now I’m out double for 2 to 3 business days I’ll never come back to this location. The strips sucked they weren’t even fresh.

Doug K
Doug K

Food is ok, but only one star due to dishonesty. They need to stop charging the service fee that only appears when you see your receipt. Service fee FOR WHAT? There's no signage anywhere, and they don't tell you that either. I've mentioned it to them a few times, and even the management just gives a blank stare.

Maria Trujillo
Maria Trujillo

I came to pick a DoorDash order. A guy with a messed up goatee in red told me it was going to be 5 minutes to the order to be ready. 10 minutes later i asked again but this time i asked the manager on the floor but then to guy with the messed up goatee in red said it was going to be 5 minutes which is crazy to me because they not busy they don’t even have a line outside or inside the building or customer inside for them to be this slow. It took 20 minutes in total for them to finish the order

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Informationen über Bush's Chicken

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10603 Huebner Rd, San Antonio, TX 78240

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Bush's Chicken
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Highlights

Gute Bewertung
4.3/5 Sterne
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Viele Bewertungen
1525 Bewertungen
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Preisniveau
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chicken
Küchenart

Dienstleistungen

🍽️ Mittagessen
🍾 Abendessen
🍰 Desserts
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🚚 Lieferung
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Restaurant-Infos

Status
Vom Inhaber verifiziert
🕐 Horario Hoy
10:30AM-10PM
Bewertung
4.3/5
💬 Bewertungen
1,525
💰 Preisniveau
$
📞 Telefon
+1 210-267-2033
🌐 Webseite
bushschicken.com

Ausstattung

🅿️ Parkplatz
🌿 Außenbereich
Rollstuhlgerecht
🚻 Toilette
💳 Kreditkarten
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