Richard Anderson

It was a great experience, hadn't been to a Shogun in over 30yrs. Took my girls for their first time. Our chef was great, my kids were amazed and it the good was very good. If ya hadn't been your missing out

Teri Holvey

This is the third time we've celebrated at Shogun - this time was two birthdays and an engagement. The service was stellar, as usual, and the food was fresh and fantastic. They finished it off with the birthday ice cream treat. A wonderful time was had by all!

+2

The Universal Group

The language was a challenge. I was part of a group of friends. They got the other 5 done and then they realized they hadn’t done all of mine , the language challenge was when I was trying to explain they didn’t finish my order. The corrected and even doubled my order. Then I had leftovers for lunch the next day.

Delaina Gilbert

Food was good, entertaining... It was quite warm inside from all the hibachi grills so dress light. I had 3 Meat combo hibachi and a plum wine. If you haven't tried the plum wine its sweet but surprisingly strong and pairs well with the meats.

steven parsley

Service was great. Had a very personable chef. There were 7 of us and we were taken care of. Food was good and plentiful not super flavorful. Meals are around 20-40$ Every one commented on the soup at the beginning that was amazing.

Mar HarV

Food was good and tasty and was served freshly hot. Food order was quick and the crews are very polite and professional.

Hibachi chef was not very friendly, bathrooms not clean, very hot inside- just not what I remember for $45 a plate. Especially in Southlake.

Stephen Negron

an average rating for an average place. $88 for 2 for lunch which was a very good value for the amount of food we ate. 1 cocktail, 3 sushi rolls, 2 hibachi lunches. i won't go back by choice. i have no time for average... we were the only people there.

Amy C (AC)

We had a friends birthday dinner here tonight. Two people in the party have shellfish allergies. We made the server aware of this before we ordered anything. She said she would let the chef know. She did not tell him, so he proceeded to cook the steak right after cooking the shrimp. The server told the chef as he was cooking. The chef then proceeds to keep cooking without any caution about the allergies. He puts the steak on the plates of the two people with allergies after being told about the allergies. What??? Why would you do that? People can die from anaphylactic shock or get very sick due to an allergic reaction. It was a mess, and both people were concerned about eating their food. They made zero effort to correct the problem. This is not okay. Please listen to your customers and do not be serving food that could cause serious harm to someone with allergies! We let you know before we even ordered, so there are no excuses for this. Lastly, many of us ordered our beef medium or medium rare. It was definitely cooked more like done and chewy with no pink in any of it. Once again, please listen to what was ordered. He even reviewed it with us before cooking and still overcooked it. I am just disappointed and will not be back. That’s a lot of money for all the errors.

Satheesh Kumar B

The service was very bad and they rushed us out of the restaurant in a rude manner. We did not have enough time to thoroughly enjoy the delicious food. The restaurant owner was giving us angry looks until we finally decided to leave. The overall service and experience was pretty disappointing.

Andrea Gray

Hibachi… but make it hibach-NO. Party of 9 with a reservation, yet we still waited 30 minutes after our scheduled time. Apparently “reservation” just means suggestion now. The cook brought zero personality. No jokes, no flair, no fun—just a volcano onion that lasted about one minute. Blink and you missed the entertainment. Then came the speed round. We were rushed through the meal like we were on a game show. Plates and drinks were taken while we were still eating—fork in one hand, to-go box in the other. Hibachi meets drive-thru. For the price, we expected dinner and a show… not dinner and a countdown timer. Unfortunately, we won’t be returning. We prefer to give our hard-earned money to places that act like customers matter

Terry

Was asked to move my kids from where they were already sitting with drinks served. I was really hoping they could sit right in front as it was their first time at this type of restaurant but waitress didn't care so we left and won't come back again. The atmosphere was lacking. Going to Yamato's next time.

Matt Thompson

Came in for lunch and ordered egg rolls and Chicken Hibachi. Got my app just fine, but 20 minutes passed and the waitress brought me the check and stated that I said I only wanted egg rolls? Huge waste of time. She was nice enough, but tried to say the miscommunication was my mixup. Do people really come and just want an eggroll? Just a weird experience that wasted my lunch break.

Shawn & Resa Hendrix

Empty and slow. We sat at the sushi bar and everything was dirty. When he put my sushi in the microwave I was done right there! Luckily we didn’t get sick but we didn’t eat much either. 10/10 do not recommend this place unless you do maybe hibachi but I didn’t see any excitement on the 1 table being served. Plastic plates with the design flaking off on the plate into food. The sushi chef rings a bell when the food is ready that bell is the dirtiest thing I’ve ever seen then he touches your food again. I watched him wipe the hair from his head with his gloved hand then touch the sushi. Everything behind that bar was caked in nasty. The glass shelves have a solid layer of dust on them. We got the boat for 2 and the chef chose his “specialty” roll as a California roll. With toppings. Just gross!

+1