Sonic
Burger · Sugar Land
Über Sonic
En Sonic Sugar Land, te invitamos a disfrutar de una experiencia deliciosa y nostálgica, con nuestras clásicas hamburguesas y patatas fritas que te transportarán a otra época. Revive el encanto de los autocines de antaño con nuestro servicio directo al coche, mientras saboreas la auténtica cocina am...
En Sonic Sugar Land, te invitamos a disfrutar de una experiencia deliciosa y nostálgica, con nuestras clásicas hamburguesas y patatas fritas que te transportarán a otra época. Revive el encanto de los autocines de antaño con nuestro servicio directo al coche, mientras saboreas la auténtica cocina americana. ¡Ven a crear momentos inolvidables con nosotros!
Was Kunden über Sonic sagen
This Sonic location receives mixed reviews. While some customers praise the fast, accurate service and friendly staff like Toño, others report slow service, incorrect orders, and rude employees like Hamilton. Some customers have experienced long wait times and issues with refunds.
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Tip: Some reviewers have experienced issues with long wait times, especially in the drive-thru. Consider placing a mobile order to potentially speed up the process.
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Bewertungen von Sonic Sugar Land
Thank you to the guy on 9/27/25 who was kind enough to offer me a free drink when I didn’t have enough change to buy the one I really wanted.
Great service there’s this guy kind of short he’s always working alone at night for some reason. Every time we go to Sonic at night he’s always working alone but his service is always on point he’s very friendly and respectful and 9 times out of 10 he will get you the right order. I always like to go there whenever he’s working because of the service he provides good work Sonic keep hiring more hard working people.
One of the best Sonic I have come to. There are very welcoming. I came at 7:30pm and ordered a 3 smasher meals. Even though it was busy the food came out pretty fast considering it was only one person working. I looked at the stall screen and saw “Toño is on the way” he was super sweet and helpful I asked for extra ketchup and without a thought he went back and got it for me. He even recommended a new slushy which was the watermelon and gave it to me for free to try it. The food was fresh and tasted amazing can’t say the same for other sonic locations definitely will be coming here again!!!!
I know a few sonics that are a hit or miss but THIS one is always a hit. When my boyfriend and I don't feel like cooking at home we would come here and it doesn't even matter what time we come here, its always fresh and the drinks are very flavorful and tasty. Great customer service as well so that's a plus!
This is one of the few places that usually makes large fast food orders correctly, most of the time. When they have made mistakes, a phone call is all it takes and they have the correct items ready by the time we get there. Today, they actually insisted on checking the items, opened and went through 4 bags of our order and confirmed they were indeed missing one item out of about 20.
This location is starting to look really run down, and I feel like the manager doesn't really care. I need to do what it takes to invest some money into sprucing it up. I'd also recommend marketing into the local community for whom this is the closest food available. Such as coupons to people in the neighborhood, any sort of advertising, but importantly they need to make this place look like someone actually maintains it.
The one at Sugarland was horrible. 75 percentage ordering screens weren't working. I sat for 20 mins with Noone asking me if I needed help after driving to 5 different ordering screens.
The service is slow. The staff is under maned BUT the guy works Hard
Close this location asap they will not serve you after a certain time even if they arent closed. Would not recommend anyone spend money there.
Do not go to this sonic location. They do not make the drinks you ordered. I ordered (on app) a strawberry slush with coconut and nerds. They give it to me with blue coconut and tell me they don’t have coconut after I asked them about it. I also ordered a water with flavor add ins and lemon and they didn’t put any lemon. If you do not have what a customer ordered, wait until they arrive to inform them of what you don’t have and let them decide if they still want that same drink or no!! If I pay for extra flavors or fruit added to my drink, I expect it to be in there. Very unprofessional!!
Why is there a cash option just for me to wait 13 minutes to bring the food out, and say you don’t have change and can’t serve me🫠 cuz you don’t have change. You don’t have $5? Ppl just be weird. Fer. Or whatever the name was
Good food but service takes forever… barely any cars and I was waiting for over 10 minutes just to order. I ended up making a mobile order and only 5 minutes later did someone ask for my order. Terrible service and this isn’t even the first time this happened
I NEED MY REFUND BACK!!! On the app you’re unable to cancel order Stupid location Placed an order online to pick up. pressed on the button 5x you can see the workers inside and no one answers the ordering machine. L I called the business 5x no one answers Sonic do better
Hamilton was very rude after ordering small slushies i asked if i could changed them for Medium and with a very hostile attitude he said he had already made even thou it had been only a second after placing my order When he came outside to delivered my drinks he escalated the situation and said “ next time you have to tell me the right size “ with a very rude attitude i apologized and he said “i had already made them … “ needless to said it would NOT b a next time at this location after years of stopping for slushies Hopefully SONIC can trained their employees better . (Second attempt to leave a review they keep deleting it !)
Nasty attitude from Hamilton Cruz, with this type of attitude not only is he not going to get anywhere but is business for sonic will seriously go down. Sonic in particular this location needs to check their employees and make sure they get the training they need to be able to perform this with a much better attitude and service. I asked for a size up on my drinks I understand that is going to take a minute but there was no need for the employee to come out with a disrespectful attitude in front of my children and I was offering tip for the kid he decided to just walk away and leave. I can tell is just child attitude and not professional so never coming back to this establishment after coming here for years never being disrespected before and not going to give them the chance again.
The worker started cursing at because We didn’t have a card to pay for our meal. We tried to pay with Apple Pay, but they didn’t accept Apple Pay so he started cursing at us and flipped us off
If I could leave zero stars I would. I was doing uber eats and came to this location for an order it was 11:12pm Friday 20 of June and when I came to pick up my order i rang the service button and I saw my order had printed out and finally saw an employee working only for him to rip it in half and take it with him to his car . He sat there and stayed inside of his car instead of just leaving. Why didn’t he just do the order if he wasn’t going to leave. Later a couple arrived not to long before he went to his car; I guess they were doing deliveries too. They went around the building looking for the dude. Why do they hire lazy people instead of people who want to work and do a good job. But I guess that’s the workers companies want.
terrible place horrible wait time all i did was order a Large shake and have been waiting for about 15 minutes already im literally typing this review in the drive thru. Oh thank God this bald 50 year old man just handled me my shake after waiting 15 whole minutes for ONE LARGE SHAKE
I ordered food for my team for lunch here and had it picked up by a team member. The complete order was wrong. I called and spoke to a manager regarding the concern. I offered to return the food and just get my money back, but she stated she would just refund the charge. We are 5 plus days in and still waiting on my refund of $46.70. My fault for not having the driver check everyone's order but here we are. This should go without me saying and follow my own advice, but check your order before leaving the restaurant.
I have been coming to the sonic since it opened many many years ago. Never had an issue but tonight everything was terrible. The ice creams were very sour. At first, I thought maybe they switched to frozen yogurt, but after a couple bites, I realized it was just sour bad ice cream. We had to throw away two sonic blasts and those are not cheap. And then we were going to eat the fries, but the sauce looked old and separated. We figured the fries were probably old as well at that point and just threw everything away. 😭😭
The food is mediocre the portions are extremely small they have the nerve to ask for a tip with the order before you even eat the food. They are extremely great customer service most times. They charge my capital one credit card while I was at work a charge that I did not authorize Update: still trash food. The tater tots is a very small rip off portion. The sauces or non existence very hard hurt my teeth They also did it to my husband
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Informationen über Sonic
Anfahrt
1110 Eldridge Rd, Sugar Land, TX 77478
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1110 Eldridge Rd, Sugar Land, TX 77478
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park in Fort Bend County, Texas, United States of America
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