Heck's Tavern

b1krboy

We stopped in on our way up to Steamboat for a little breakfast, the couple we were with thought the world of this place. Maybe it was because of the high expectations that made this place fall flat for me. Out of the gate the service was sub par considering what little people were in there. I received two cups of coffee, one at beginning and one at the end, not much in between, but that's real nitpicky small potatoes. To my surprise considering the hype was that my meal was nothing to write home about, pretty basic really. On top of that, it was on the spendy side. On a positive note, the place is beautiful and I could certainly drink there if I was staying, otherwise there is no draw for me.

+3

Carolina Cantu

Stayed at the resort for a week with my husband. We came here for our honeymoon and expected really great food since all the staff raved about the convenience and tastiness of Heck’s. The menu was interesting and appealing so we were initially excited! However, the price for each meal and entree was ridiculous! We dismissed it in the beginning as the food was “farm to table” and they served Wagyu beef. We tried various things on the menu— both in the restaurant and as room service. I have two words to describe it all— under seasoned. It seemed like everything lacked flavor!! The burger was okay but nothing too special— which is definitely not worth its $27 price tag. Whatever you do, don’t get the bean hummus— we dumped so much salt into it… it’s crazy! The chips on that dish were ALSO unsalted. I don’t think the chef purchased salt for the restaurant and if they did use it, we certainly couldn’t taste it. The staff was nice— nothing compared to the southern hospitality that we are used to. But they took forEVER even though the restaurant was practically empty. And yeah— everything is house made… do you make the water too?? Is that why it takes so long to refill our drinks? The chili was good! And so was the hot chocolate, but I would rather much recommend going into Fraser and Winter Park for dinner rather than spending so much at heck’s. Especially if you like flavor.

Lauren W

The food is horrible.The food looks, tastes, and feels like it’s all microwaved. It would be a great choice of restaurant for someone who is watching their salt intake because they definitely don’t use it. The staff are extremely friendly and wonderful.

Kristie Richardson

Service is incredibly slow even when they are not busy. The food is terrible. We’ve stayed at the resort for two weeks in the past 6 months and purposely plan our day to avoid Heck’s Tavern because it is so bad. In addition to terrible food with slow service it is extremely overpriced. $38 for their special … it was one pulled pork slider with fries. Really? This morning I paid $20 with tip for 2 bagels with cream cheese to go to get store bought bagels. It took almost 20 minutes and there were 2 tables seated in the entire restaurant. I would describe it as just frustrating.

Jamie Taylor

I’ve been going here and staying here for… over 15 years I think. I’ve stayed in every building and multiple times in the cabins. Tried to get lunch and they turned everyone away who wasn’t staying at the hotel despite it being empty. So completely stupid, but also in line with the declining service over the years. It’s such a shame because I have so many memories here.

Steven Hubert

I have been coming here for at least a decade. Since 2020 the service has been getting worse but still acceptable. This year though it’s just gone to Heck’s. 30 minutes to get bread, another 15 to get bread plates. Etc. I know good help is hard to find in 2024 but for the prices of the food you can get talent by paying them fairly and snipe from other places in town. 2025 I’m likely going to Dutton instead.

Jnk Ml

I went to take a group of entrepreneurs to dinner tonight. The roads were questionable but we figured we would dine at the steakhouse or Heck’s while we charged our EV. Unfortunately the steakhouse was closed. Heck’s Tavern refused to serve us because we did not have a room, must be a hangover COVID-19 policy. The restaurant was basically empty with four staff standing around at the hostess stand. DTR was a staple for our business meetings in Grand County. I doubt I’ll return as the staff had no empathy and no solution other than sending us on our way in a snow storm.

Pradnya Yani

Where the Heck’s my server? Got seated and waited about 20+ minutes in an empty dining room. Three separate service staff walked by but none of them checked in on us. Was not assisted for 20+ minutes with menus sitting open on our table. Staff seemed shocked that we were leaving and asked if we would give them a second chance. We left and went into Fraser to eat at a Mexican restaurant where we got amazing service, and most likely better food.

Jarred Olson

My 5-star review had to be dropped to one, since non-hotel guests are no longer allowed in the restaurant. Having a Google page at all in that case is completely misleading. We’ve come here almost every weekend, but don’t always stay at the hotel. I will miss going and sitting next to the fireplace having delicious cocktails and apps with friendly service after a day of Nordic skiing, but I suppose the owners don’t like business at their EMPTY restaurant. As soon as this nonsensical policy is lifted, I’ll gladly switch to 5 stars, but until then it’s a shame to not be welcome at our favorite place in Colorado that I recommend to everyone coming up to Winter Park.

Mark Costello

Beautiful setting, but ridiculous service. We waited 30 minutes to be acknowledged. Then waited another 30 minutes to get our soft drinks. (One of them flat). We couldn't figure out what was taking so long for a simple beer. We then walked up to the bar to ask for one. Got back to the table when the waiter showed back up letting us know they were out of clean glasses for the beer. We showed him the plastic cup we got from from the bar. 2 burgers were ordered. At $26 each!! One was very dry and tasteless. By the way, the food came an hour and 20 minutes into our seating and after we went up to get our own beer. We never did get the fizzy flat soda replacement. The spinach dip and Brussel sprout appetizers were delicious. The next night at the other resort restaurant, an employee told us that place is referred to internally as "Hectic Heck's". Food prices at this resort should be illegal. But they have you trapped because you are in the middle of nowhere.

Elizabeth Miller

Had 6pm reservations for Thanksgiving dinner here. It took 3 hours (no exaggeration) to get all of our food. It took nearly 2 hours to get our first course which was a tiny cup of cold soup. Didn't receive the turkey dinner until over 2 hours in at 8pm. It was a joke. I think they ran out of food because we were given a pile of shredded bits and pieces of turkey (skin, bones, and hard dark meat). It was absolutely disgusting. We were looking forward to this meal for weeks and I'm still in disbelief with what we were served. In the 3+ hours we were there our drinks were never refilled. It was a very miserable experience overall.

Barb Hamilton

OH HECK'S NO!!! We visited with out of town friends last night and had the worst restaurant experience ever. I'll keep this brief. Limited menu became even more limited with 3 of the 6 dishes ordered were not available. Took 1 hour to get our food which was not correct. One dish never did arrive. It was finally packed to go. Not sure if staff and chef are new but for such a lovely place the service left a lot to be desired. I'll think twice before ever visiting with out of town guests again. Simply embarrassing.