Jacob Beach

Arrived at 4:25 ish they close at 5 I know late for donuts but when I arrived they were closed. DISAPPOINTED SHIPlEY’S

Susana Herrera

Came in to get donuts for the kids to enjoy as I’m in the car my kids start eating out of the box. As they hand me the box back I see green dots all over the donuts. So I went back in spoke to a lady n all she did was give me 2 donuts in a bag n said here. No apologies what so ever so I said I didn’t come to just my 2 donuts back I want an explanation to what this is and why are y’all serving people this. If my kids get sick from this donut with mold I’m coming back for you to pay for medical bills.

Sarah Wade

It is advertised on the news and multiple platforms that for Teacher Appreciation Day teachers get half a dozen donuts free. I wanted in line 15 minutes in the drive through and when I finally ordered I was told they were indeed NOT free but I could get 10% off. Since I already promised my son donuts I proceeded to order anyway. After paying, I was not even given the 10% off discount. I will never go back to this location.

Ashlynn Kacz

If I could give less than 1 star, I would. When ordering through the drive-thru today, the young man’s ‘greeting’ was extremely rude. He interrupted us multiple times while we tried place our order, and generally treated the interaction like a waste of time. It was disrespectful and unprofessional, we didn’t finish ordering. We will not be back to Shipley’s Tomball.

Wil S

A few days ago I stopped by at this location and ordered a hot chocolate and a cinnamon roll and I took a big sip of my hot chocolate and it tasted like bleach .Even the ladies that work here admitted that the hot chocolate smelled like bleach. I got a refund but was sick for a few days and never again am I setting foot at this store.

Hayden Brewer (ThatHTXCarGuy)

Cashiers were constantly distracted, not giving the best service they could possibly give. I sat out front and waited way too long for two cloches, and a singular apple fritter. It’s ridiculous and the service members need a check on their customer service skills.

J Ayala

My wife and I went to the Shipley donuts at 28517 Tomball Pkwy in Tomball,Texas We asked the hispanic male employee if the Ladies were back there, my Intentions were to say Hi to them since we knew them for a long time, the Hispanic male employee without saying anything slammed.the drive thru window shut. minutes later the Lady came by the window and greeted her, I noticed the Hispanic male being right behind the lady and I asked the male employee what was his problem and upset at me, He just yelled out are you finished ordering so you can get the he'll out of here, I told him he was being rude standing in a combative position and very angry. The Hispanic employee again said for me to get the he'll out of there. I parked and went inside to inquire his name and Corporate phone number so I can complain, one of the ladies said she didn't know his name because he was a new employee. Another employee with fear in her eyes said his name is Erick, I called Corporate and complained, I couldn't believe Corporate wanted to send me some coupons for several free donuts, I told them I did not complain to get free donuts, my Blood Pressure went high up after this Incident, I could see in his eyes that he wanted to fight me , the rudeness and unprofessional manner he acted will hurt someone. I there as a customer not to be treated that way. I think after being a customer for many years it's time to never go back. If you go there be careful because he might hurt you, stay away. I made a comment about experience at that location and the Owner never reached out to me and Having my cell number and the mad employee is still working there.

Eskimo (Eskimo)

I have been a loyal customer for 35 years! Today I get 3 cream filled doughnuts and I leave the store and start to eat one! And instantly I noticed the dough nut was raw inside. So I take it back to inform them. So to my surprise I'm told by the mgr/ owner it's a filled doughnut! Like I'm just a stupid person. Number one I have gone to many Shipleys for 35 years. So I know how every product taste. 2nd regardless if it's filled or not they are all supposed to be cooked. 3rd my husband is a manager at bakers dozen and for now own I will get my doughnuts there. Cause they are well made and they are made 🏡 and this Shipleys made a customer of 35 year's quit. Well the koloche is raw too. This is so bad corporate needs to know. I went back to get my money. I saw the mgr and she said something hateful in Spanish to the workers and gave me a dirty look. I sad all the product I bought was raw! She said and! I want my money back! She smarted off! So hope thier ready for the health department to come. If this lady is the owner then they need to loose the store! She could had made it right but didn't. They gave me food that could had made me sick and then that are thiefs. There are all kind of food violations there. No gloves don't wash thier hands. And all you have to do is read other reviews this happens alot food no properly cooked and the dough nuts were old as well and didn't even have the right amount of filling. But I have never been given a snobby look from someone in charge and if she owns it then good Lord! I don't care if you speak Spanish but when you look at me with this horrible look and then start speaking Spanish with all your employees then you are 100% talk crab about me! And refuse to give me my money back! I'm disabled and this stuff isn't supposed to happen at Shipleys. I'm sure Mr Shipleys expects the food to be cooked and made properly. And if A customer is not happy then you fix it refund or replacement but I don't won't anything else. November 18th 2023 at 8 am

Bruh

I hate Shitleys, Shitleys is soooo mid and stinks they messed up my order so bad I can’t even comprehend it I asked for a white donut and they gave me a RED donut, also the donuts are built like like my will to live after eating these,Puny and sad like these donuts. Don’t get Shitleys, Shitleys tastes bad (this goes for all Shitleys)🖕🖕🖕L

+1

charana Basnayaka

I just asked for some colacha s.. no cheese no jalapeno. But they give me both in. Nice way to ruin a man's day..