Firehouse Subs
Sandwich · Waco
Über Firehouse Subs
En Firehouse Subs Waco, te damos la bienvenida a un espacio donde la pasión por los sándwiches se une a la tradición de los bomberos. Preparamos cada sub al momento con ingredientes frescos y de la mejor calidad, ofreciéndote una experiencia única con nuestra selección de salsas picantes. ¡Ven a dis...
En Firehouse Subs Waco, te damos la bienvenida a un espacio donde la pasión por los sándwiches se une a la tradición de los bomberos. Preparamos cada sub al momento con ingredientes frescos y de la mejor calidad, ofreciéndote una experiencia única con nuestra selección de salsas picantes. ¡Ven a disfrutar de un ambiente cálido y saborea el auténtico sabor de Firehouse Subs!
Was Kunden über Firehouse Subs sagen
Firehouse Subs in Waco is known for delicious, generously stuffed sandwiches and a friendly staff, especially manager Jeremiah. The Turkey Bacon Ranch and Firehouse Steak Sub are popular. Some customers have experienced order inaccuracies and slow service, particularly with online orders.
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Tip: Try ordering through the app for deals, but be prepared for a potential wait. The hot sauce bar is a plus, but Tahiti Joe's is very spicy!
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Bewertungen von Firehouse Subs Waco
Great experience!! Food was fresh, tasted amazing and service was fast & accurate.
We received great service from start to finish today! The staff was very welcoming and explained the menu. They even showed us how to use their self order kiosk; although you could have ordered from their cashier. Our order was accurate and was very fresh and delicious! The location was clean and organized. It is now under new ownership. Thank you very much! We will be back soon!❤️
Only my second time to enjoy Firehouse Subs, but I will be back! My hubs and I were out running errands and needed something quick to take home (frozen foods in the car!). He suggested Firehouse and I ordered on my phone while we headed to the restaurant. The sandwiches were ready exactly on time, the people inside were so nice, and the food was absolutely delicious! Try the French Dip while you can and the Engineer may be a go-to. Thanks from your new fan!
Ordered thru the app 30 mins in advanced, had to wait another 10 mins for them to make it when I got there. But it was so fire and the sammy was perfect.
Placed an order thru the app, had great deals. One of my subs was missing bacon, and we went back thru the drive thru and they fixed the problem. Good food, great crew.
This location appeared to be short staffed, but the service was still good. I ordered 2 of the Firehouse Steak Subs (Philly Steak & Cheese). Best subs I have ever had. The grilled onions make the sandwich. The competition, and they know who they are, does not stand a chance!
I just want to say how awesome Firehouse Subs was with my order today. I was getting food for my team meeting, but I had trouble ordering online and my card wasn’t working—it turned into a bit of a difficult situation. Even though I was running behind and had to drive a little farther, the staff at Firehouse were super helpful from the moment I walked in. They understood I was in a rush and still got everything prepared quickly. Everyone was friendly, kind, and welcoming. My whole team loved the meal—and for many of them, it was their first time trying Firehouse Subs. We were all impressed, and I just want to truly thank you for the great experience. Definitely recommend!
Absolutely delicious subs and a welcoming atmosphere! I’ve tried two subs here so far—the Engineer, which is hands-down my favorite sandwich of all time, anywhere, and the Meatball topped with pepperoni. While I’m not usually a meatball fan, I got that one to share with my wife, and she enjoyed it immensely. You’ll find the usual chips and fountain drinks, but what really sets this place apart is the atmosphere. When you walk in, you’re greeted by multiple friendly voices, which makes for a great first impression. There are three self-order kiosks, or you can order at the counter like I did on my first visit. The staff is genuinely friendly and eager to please. The restaurant was clean and well-kept. It wasn’t too busy during the week, but Sunday was a different story—definitely more lively. I’ll absolutely be going back to try more of their subs. I haven’t explored the hot sauce selection yet, since the sandwiches were flavorful enough on their own.
Firehouse Subs deliver a great sandwich every time. Fresh bread, fresh ingredients. Love the Captain Sorensen’s sauce on my Hook and Ladder. I don’t like the new order process of entering your own order into the system. Don’t ask me for a tip when I have to do half of the work.
Delicious sandwiches! The staff was super nice and friendly. The place was clean as well. At least until we came in with muddy boots on. Sorry to the staff about that. We try not to dirty up a place but we're construction workers and it's been a wet spring. Highly recommend this place!
They closed down for a while. I was so sad. But they are back at the top of their game! Food is great. Large stuffed sandwiches and great flavor. Staff is friendly and helpful! Fully redeemed for when the previous staff took them downhill. Welcome back!
MY OH MY this place is amazing. This location is impeccably clean and located conveniently off Franklin Ave. Jeremiah is genuinely the kindest, most attentive manager I have met. He gave us soda recommendations, super speedy service, and even brought our sandwiches to the table! The Firehouse pickles are to die for, and I will often stop by just to satisfy my pickles craving. I may come back and buy the whole bucket of 500 for $35. I highly recommend the Hook & Ladder combo which comes with any size drink! Thank you, Jeremiah! We will be back!!
Good hot sandwiches! You can also have them served cold if you prefer . The sandwiches come in small, medium, and large. Recommend the turkey bacon ranch!
This is a terrific place when you're in a hurry and craving a really good sandwich. The Turkey Bacon Ranch is amazing. I love the hot sauce bar at the end of the counter. Try the Tahiti Joe's brand but be careful, it will light you up.
Food is always consistently good and flavorful. This location needs better cleaning. The front windows and entry door are always dirty. Not a good first impression.
Poor sandwich construction. Was good last time i visited. Large hook & ladder. Turkey was on 1 side ham was only on half of other side.
Not one person in store. Drive thru order, took forever and messed up the order too. I would’ve gone in again to get another sandwich, but probably be another 15 minutes.
When you order their subs through delivery, it arrives with the bread completely soggy and mushy. They should put the sauce on the side from now on. I threw my sub out last night because the bread was gross. Waste of money.
They’ve literally never gotten my order right. I guess once the old manger left the place has been run by incompetent people. Service is awful, atmosphere is bad, and food is never right.
I go here regularly until today. I waited for over 20 minutes for 1 sandwich, which then had hair on it. I waited at the counter for about 4-5 minutes before the “manager” Shay, asked me how she could help. I explained & she seemed mad that i asked them to remake it. She said “ if i drop it now, you can have it shortly.” Well yes, i would like my lunch. Then says “i guess I’ll refund you” and walks away. I waited another 15 minutes before asking for the receipt for the refund and where my sandwich was. Finally a guy named Jared, says “here’s your remake” and throws the sandwich across the counter. I had dine in- now my sandwich is in a Togo container. So i sit down, eat. Finally receive my to go order i placed. (Which took about 25 minutes) And again, this was a Togo order so Jared throws My order across the counter. I asked for a Togo bag and the managers names and asked Jared for his. The staff was very rude today. I was not the only customer complaining. One employee told me & another customer “I’ve been here since Feb 2nd and this is a common thing… not getting orders out fast or having hair in them.” We both just looked at the employee…
Service is horrible. I ordered ahead. It said it would be ready in 20 minutes. I arrive and they were just going to get started. I wait for another 20 minutes, nothing. Someone finally asks me what order I'm waiting on and they had it on their back counter for who knows how long! A complete waste of time!
I come here a lot and my sandwich is wrong A LOT!! I order the same sweet and spicy meatball every time. My sandwich is cut through the bottom, my sandwich has pepper all over it, And my bread is barely toasted. I’m so disappointed at this management and pure lack of attention to a customers food. If you want firehouse go to a different location this one is not good. Waste of $13. OH I ALSO FOUND A HAIR IN ONE HALF OF MY SANDWICH. EW
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Informationen über Firehouse Subs
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4215 Franklin Ave, Waco, TX 76710
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4215 Franklin Ave, Waco, TX 76710
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