Cotton Patch Cafe
Home style, american · Waxahachie
Über Cotton Patch Cafe
En Cotton Patch Cafe, traemos el auténtico sabor del Suroeste americano a Waxahachie, con recetas caseras y generosas porciones, preparadas con cariño desde cero. Somos un lugar de encuentro familiar donde disfrutar de una comida reconfortante y un ambiente cálido y acogedor. ¡Te esperamos para comp...
En Cotton Patch Cafe, traemos el auténtico sabor del Suroeste americano a Waxahachie, con recetas caseras y generosas porciones, preparadas con cariño desde cero. Somos un lugar de encuentro familiar donde disfrutar de una comida reconfortante y un ambiente cálido y acogedor. ¡Te esperamos para compartir un pedacito de Texas contigo!
Was Kunden über Cotton Patch Cafe sagen
Cotton Patch Cafe in Waxahachie is praised for its excellent service, friendly staff (especially Michelle, Christal, Makayla, Yadira, Candice, Jay, Sarah, Mak, Kamryn, and Caitlin), and welcoming atmosphere. Customers enjoy the home-style cooking and reasonable prices.
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Tip: Ask for specific servers like Mak or Kamryn for an exceptional dining experience. Consider the daily specials and value menu for reasonable prices.
Services
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Entdecken Sie die Umgebung von Cotton Patch Cafe
Cotton Patch Cafe befindet sich in Waxahachie, umgeben von kulturellen und historischen Sehenswürdigkeiten. Hier sind einige der bemerkenswertesten Orte in der Nähe.
Parks und Gärten
- Chapman Park (A 471m) — park in Ellis County, Texas, United States of America
- Southwest Assemblies of God University Football Field (A 992m) — park in Ellis County, Texas, United States of America
- Southwest Assemblies of God University Baseball Fields (A 996m) — park in Ellis County, Texas, United States of America
Weitere Sehenswürdigkeiten
- Lumpkins Stadium (A 760m) — American football stadium in Waxahachie, Texas
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Bewertungen von Cotton Patch Cafe Waxahachie
Makayla was very attentive. The food was great even though the chicken fried steak was a little tough. This location doesn’t have rugs or anything to help absorb sound so it’s louder than the Cedar Hill or Mansfield locations.
We gather as a family and eat here for special events, mainly because all the locations in our area are a distance away. But everyone has something here they like and all the food is good! The service is great and the atmosphere is inviting!
Hostess and waitress Kamryn were nice. Food was good, Kamryn checked on up plenty of times.
Our server, Taylor S., made our experience top notch. She was very attentive to our family of 4 and stayed one step ahead of our needs. Food was great. Thank you!
I eat at Cotton Patch quite often. It's always a pleasant experience. The wait person's go over and beyond the call of duty to make sure that I have the best of care. I'm always surprised that you get so much good food for your money. I ate a late lunch there today Tuesday 04-08-25 and I want to give a special shout out to Lilly for her good service.
We have really enjoyed cotton patch the last few times we’ve been! The food has always been good, but there has been a noticeable improvement in service and overall atmosphere. Great service, and food, and our kids love their daily specials. Today we had Candice as our server, and she was great!
Alexis was very tentative to us as her customers! Thanks for being who you are! Absolutely Amazing!
Waitress was quick, pleasant, and helpful. Food was hot, ample, and tasty. We had the shrimp and fish with fries. Waitress was attentive and refilled dri KS and brought to go containers. Restroom was so clean I mentioned it to my husband. Price was right for the food and service we received. We will be going again, their soup is very good and the rolls melt in your mouth.
Today is our first visit to the Cafe. From the time we walked in we were greeted with a smile and warm welcome.There was no wait time to be seated. Our servers Sarah and Heather were amazing! Service with a smile and they answered all of our questions. The wait time for our meals was short and the food was hot, flavorful and delicious! There is nothing like good home cooking and top notch service. The prices are very reasonable. Thanks Sarah and Heather for making our first visit with you all a great dining experience! We look forward to coming back!
Kamryn was amazing server. Very attentive, and accommodating. She is an amazing!
Had a great experience! Vannety and all the wait staff took excellent care of us, and the food was hot and delicious 😋
Candice, our waitress was amazing! She’s very attentive. They no longer have the Caesar salad and the squash is greasy. Good thing our server was amazing!
Alexis was very very nice and we loved her service !! I love this place and hope to have her next time!!
Had a terrific dinner ! Lexi took very good care of us tonight!! She made sure we had everything we needed ! Thank you so much!!
This was our first time to the restaurant. Everything was great our server Kamryn went above and beyond for us! We will be back!
We have enjoyed straight up five star across the board service here in Waxahachie, TX for over seven years. We enjoyed our delicious dinner here on April 15, 2025. Our server, Skylar, was attentive, courteous, & very friendly. We also ordered a to go dinner for our daughter who was waiting for her dinner order in her car outside of our restaurant. Skylar, graciously offered to take my daughter’s to go dinner to her car outside at our restaurant parking to her due to her physical limitations. Our dining & take out experience was excellent & very customer friendly.
We had the best experience tonight with Rudy! He was so attentive and on top of everything! The food was great and fast. It’s no surprise after speaking with the manager about our service, it was no surprise to find out he’s their employee of the month! Go Rudy! Thank you for something I don’t see very often anymore!
Heather ( while in training) gave AWESOME service like a 10yr vet. The food was also AWESOME and if I didn’t think I would be arrested I would have walked in the kitchen and gave the cook a hug. Sarah also followed up behind Heather giving out party two great servers. Texas hospitality is far better than what we get back home in California. Keep up the great work.
The food was great and our waitress Mak was very kind, attentive and welcoming! Thank you!
My son and I ate here for lunch. We both had chicken fried steak, and it was delicious. Our server was outstanding. Very friendly. Definitely will be back.
Such a good place to eat. The Monday special chicken fried steak, mashed potatoes and green beans for $9.99. Such a great deal and fresh. Very good. Still good service
Our waiter i think his name was Anthony as it said on the back of the card was really kind and quick understanding we were in a rush he was really considerate to help us get the check and 2 takeout box's! We really appreciated it thank you!
Best experience I had on this busy Sunday! Food came out great and service was amazing and attentive! I can’t get over the chicken fried steak. Management was also on top of it and checked in to make sure we were enjoying our meal. Will definitely be back in the near future.
This is the place to visit!!!! First time here and let me tell you, it did not disappoint. From the FOOD, to the SERVICE provided by ADRIANA taking the time to explain everything and the patience she displayed was simply outstanding. The Chicken fried chicken with jalapeno gravy was amazing , to the fish and shrimp and lets not forget the FRIED GREEEN TOMATOES!!!. I am not one to brag but this place was a great experience. Words cannot describe the hospitality witnessed. To the COOKS keep up the great work , it was an honor to be part of the experience. WE THANK YOU!!!! "The Lord will open the heavens, the storehouse of his bounty, to send rain on your land in season and to bless all the work of your hands." (Deuteronomy 28:12) Sincerely, M and C
Emeri has been an absolutely amazing server she was quick and speedy to get me my meal, food was amazing and fresh everything was perfect will be back again!
Dined in Aug 20th for lunch. We were greeted & taken to our table promptly. Candice was our server & she was awesome. We didn't have to ask for anything, she was very attentive & friendly. She also offered us sweet teas to go which is welcoming on these summer days.
The experience was amazing first time eating in at cotton patch. Our server vannety gave us excellent customer service and fulfilled our needs to make sure our experience was great.
Food was great and served hot. Kamryn was an extremely attentive server and made our visit quite enjoyable.
Candice provided EXCEPTIONAL service❣️Her smile and joy is infectious, and the food was delicious. 🤗 It’s refreshing to still be able to receive genuine customer service. THANK YOU CANDICE. 🫂🙏🏽
Nice place. Clean and good atmosphere. People are awsome. Miya the waitress was just the right amount of attentiveness and frendly. MC the line cook did a great job. The food was great. Rolls were nice. The fried mushrooms were great. And for the main course chicken fried Brisket! It was still moist and flavorful even after frying. The gravy was great. The mash and broccoli casserole where perfect matches. Will definetly go again.
Go to Cotton Patch in Waxahachie ask for ‘Mak’ she will serve you with a smile and take good care of you! It was our pleasure to have her as our server. Keep smiling, you made our evening special!!!
Amazing new management! Quick and kind service, our server Mak was a great server who thought ahead and was quick to bring us anything we needed.
We came yesterday for lunch after church. Emeri F. was our server and she was the absolute best! She’s one of the best servers we’ve had anywhere. The food was good too but she’s the reason for the 5 stars! She was so sweet, willing to go above and beyond, wonderful personality and continuously had a smile on her face. She made our lunch with the family enjoyable. Give Emeri a raise…she is AMAZING!
Food was fantastic, Mak our waitress and the manager were very prompt kind and professional. We enjoyed our dinner
Cotton Patch is always great! I had the brisket loaded baked potato and it was excellent. Makayla was an excellent server!
Mak our waiter was great! Quick, knowledgeable and friendly! Great service from her.
Charlie is one of the best waitresses I’ve ever had the pleasure of meeting. She’s friendly, attentive, and always makes you feel welcome from the moment you sit down. She keeps things running smoothly even when it gets busy, and she does it all with a smile. You can tell she genuinely cares about her customers and takes pride in her work. If you’re lucky enough to get Charlie as your waitress at Cotton Patch, you’re in for great service and a great experience. Highly recommend!
Over the weekend I attended this location and overall had a great experience. The Chicken fried steak is a go to dish, nothing fancy but still yummy. My waitress, Charlie was a very pleasant, prompt and accommodating person. Will definitely be returning again!
Mak was a wonderful waitress, one of the best. The attention to detail, everything was perfect. Very attentive without overbearing or in the way.
Its a funny story how i found this place. So there i was working on a job, drilling, digging, you know, real man work. It was hot and sweaty out there, i was looking at the equipment when a very friendly cat strolled by. It wanted me to pet it, i know it did...there was something in its eyes that begged for attention. So of course i stopped what i was doing and picked the cat up. Since a construction site is no place for a cat thats not wearing a safety vest, i decided it could share mine while i worked, so i stuffed it in my shirt for "its safety." A few seconds into drilling, i guess the cat decided that it no longer wanted to work in the construction industry; so it turned in its 2 week notice the only way it knew how to. In all the scrambling to escape, my favorite cotton shirt got torn, so i made a google search.....which led me to a very pleasant lunch....
We had dinner and our waitress was Mak. She provided outstanding service and our meal was prepared to our liking. She was friendly and attentive... "Excellence" should be her middle name :-)
Everything was awesome. Sat down right away and our waitress Mac was great. She constantly check on us to make sure we had everything we needed. Food was delicious. Great time
Great service, great food. Candace was so sweet and pleasant. Excellent customer service. She really took care of us.
My wife, daughter, and I ate here and enjoyed the food. It was later in the evening but the atmosphere was comfortable. We could hold a conversation even with music in the background. The he waitress, Candice was knowledgeable of the menu. The wait time was minimal for food. The food was great. I would visit here again. Not sure when I will be back in town.
I came here to have a nice lunch by myself to celebrate turning 39. I sat at the bar and that us an experience in itself. It was neat to see the back of house and front of house interact seamlessly. I didn't expect to be treated so well. From the moment I walked in to the moment I left, the service was exceptional. I can't talk enough about the food and that Dr. Pepper cake was AMAZING!!! My server/bartender Chantel was so personable. She made my experience that much more enjoyable. I will be back!
I loved this little place!! Never even heard of it until I visited my friend last month! Very cozy atmosphere and the staff was super friendly! I ordered the Smoked Brisket Street Tacos and omgosh why have I never had brisket on tacos before?!?! Talk about brilliant!! I really wish we had a cotton Patch where I lived in Georgia so I could get more of these!! If you have never been here please make the time to stop and eat here! You won't regret it!
Food was great. Kamryn was my server and did an excellent job. She told me about all the various sauces and options which was very helpful. I will be back soon.
The Cotton Patch in Waxahachie was the best dining experience I’ve come across in a while. Great atmosphere, hospitality at our server, Mak made us feel right at home. Great job folks!
Went here 3 times last week. Got the soup and salad combo. The chicken and dumping soup was excellent, and the cobb salad also wonderful. Everything was fresh, plenty of homemade dressings available, and the rolls are delicious. The Cotton Patch Cafes are spread out throughout the suburbs of Dallas. Really impressed with the quality of food and the great service I got there
The food was comparable, if not better, than Mansfield or any other location. Biggest difference being.... large portion! The staff was great, atmosphere was great, food was deeeeeelicios! Shout out to our waitress, Mak and her trainee who were attentive but not overbearing. HUGE thumbs up! 👍👍
Kamryn was AMAZING! My boyfriend and I planned a mid-day date and ended up at two different locations, but she was incredibly kind and accommodating. She went above and beyond to make sure I had the BEST experience. Side note: My boyfriend and I turned it into a virtual date at the Cotton Patch locations we were at, which made it even more special!
Emeri provided outstanding customer service during our visit to Cotton Patch. She was friendly, attentive, and made sure we were taken care of the entire time without being overbearing. Our drinks stayed full, the food came out exactly as ordered, and she had such a positive attitude that it really made the experience better. You can tell she genuinely cares about her job and the customers. Service like hers is the reason we’ll definitely be coming back. Thanks, Emeri!
We had the grilled pork with Cajun shrimp and the Cajun shrimp dish it's self. Our sides were fried green tomatoes, squash, sweet potato, fresh broccoli and spiced apples. We had the Mom's Butter Cake for dessert. Everything was delicious, well prepared the food quality was excellent. No complaints.
When your diet is restrictive of gluten,, dairy and most oils, it is often difficult to eat out. My waitress, Kamryn understood my restrictions and helped me to make a great choice. I really appreciated being able to order like I was normal person!
Caitlin was a great waitress all around. I visited Friday with my infant and a friend.. As a new mom it’s hard to juggle feeding my baby and myself.. but when my waitress came to offer to cut my sirloin I was at a loss for words. As a thank you, we visited her again Sunday. Watching her work, you can tell she loves her job. We will be back to see our “Aunt Caity”!
Mack was amazing with us! She was super friendly and checked in on us continuously to make sure we were good! She smiled and was very engaging the whole time. Cotten Patch should give Mack a raise and she should be an example to be followed! Thank you for great service Mack
Picked up a remake of Chicken Fried Steak which was delicious. Jay, the manager had excellent Customer Service skills. Took care of the issue without a problem. He was very nice. Thank you Jay.
The 5 star review was based almost solely on our server! Mak, escalated our dining experience exponentially. The food and atmosphere were pretty consistent with what we’ve come to expect at Cotton Patch over the last few years, but Mak is definitely the exception. She was attentive but not annoying. She was quick to address any request. She refilled without being asked. For a couple in their 50s, who eats out regularly, she was the best food service worker we’ve had in at least a year.
I had such a great experience at Cotton Patch Café in Waxahachie! The food came out hot, fresh, and full of flavor — real Southern comfort done right. The staff were friendly, attentive, and made me feel right at home. Everything from the rolls to the main course was delicious, and the atmosphere was cozy and welcoming. Definitely one of the best spots in Waxahachie for a good meal and great service. I’ll be coming back for sure!
Cotton Patch reminds me of the great Chicken Fried Chicken meals my family had at the Black-eyed Pea restaurants 40 years ago. The crispy chicken was well done, smothered in white gravy, awesome. The baked squash casserole is the best I've had in decades. The only downside was the rolls were a bit doughy, but they were warm and tasted fine. And if you haven't had Peach Cobbler in Texas during peach season, you are missing a true delight. The service was excellent, and my server knew how to speed things along. The atmosphere was very good. The music was just loud enough to drown out conversations and remain enjoyable without being too loud. If you remember great home cooking restaurants of the past, I think you'll find this Cotton Patch a pleasant surprise.
My grandson and I visited this cafe on January 2. The place got filled at after we arrived. It was shift change and some of the employees hadn’t arrived but the ones who were there were friendly and professional. We had a wait but in sure that was the case in most if not all restaurants in town. We waited and our wait was well worth the wait. I had a bowl of tomato soup and grandson Sam had a burger. My soup was amaze. I’m a tomato soup snob and I’ve never tasted a soup like this. I loved it. Of course Sam really enjoyed his burger.
We tried this place for the first time and it was great! They give you complimentary rolls, they have a wide selection to choose from. The prices are also very reasonable, especially the daily specials and the value menu. The burger was smaller than we hoped, but the chicken and dumplings were great! Would definitely come again.
To start, allow me to say... I was in disbelief to see how Cotton Patch was barely busy... See, our experience here was absolutely OVER THE TOP! Our waitress (Sarah) was genuinely the greatest... Super kind and attentive with all guests! Food came out quite promptly and was served hot and fresh! (TRY THE CORN BREAD.. it is sooooooooooooooo delicious!!!) My dish was very delicious.. I was surprised at the fact I got hush puppies, okra, fries and a very yummy sweet potatoe! Food was just better than what we were expecting, and prices/portions were absolutely fair! Sincerely, I hope I do not regret this, cause I like to go to places where we get seated fairly soon... But this place is for sure a favorite and a MUST try!! (if you haven't yet!) Cotton Patch... We will see you soon!!! 😊
The young lady who waited on us at the Waxahachie location was out of this world. Fabulous! All I know is the cotton patch Café in Waxahachie better be good to her and better be paying her as much as…
The young lady who waited on us at the Waxahachie location was out of this world. Fabulous! All I know is the cotton patch Café in Waxahachie better be good to her and better be paying her as much …
I had the best experience at Cotton Patch Cafe last week. I walked in to be welcomed by the employees and a welcoming environment! We then got seated and our waiter Yadira was very patient,respectf…
I had the best experience at Cotton Patch Cafe last week. I walked in to be welcomed by the employees and a welcoming environment! We then got seated and our waiter Yadira was very patient,respectf…
I had the best experience at Cotton Patch cafe last week. I walked in to be welcomed by the employees and a welcoming environment! We then got seated and our waiter Yadira was very patient,respectf…
Came here while in Texas for a wedding. Christal the server was amazing give that young lady a raise. So kind and friendly. We had the chicken fried steak and chicken both were great. Jalepeno grav…
Came here while in Texas for a wedding. Christal the server was amazing give that young lady a raise. So kind and friendly. We had the chicken fried steak and chicken both were great. Jalep…
Came here while in Texas for a wedding. Christal the server was amazing give that young lady a raise. So kind and friendly. We had the chicken fried steak and chicken both were great. Jalepeno …
Makayla aka Mak was great very attentive and the food was delicious get the butter cake if you cake yummy !!!!!!!ambiance was a vibe very laid back welcoming .i will be back
There have been a few changes lately for the better. A nice bright happy, atmosphere with some country music playing matches well with the great home cooking! Without a car it's hard to get aroun…
Great food, service and atmosphere. It definitely has a cafe ambiance. The service was prompt and friendly. The food selection was great. I chose a grilled salmon. It was very well cooked! I was am…
Makayla was my waitperson today. She was courteous, friendly, helpful and knowledgeable about the menu. All in all a eryngood experience. Food was good.
Makayla was my waitperson today. She was courteous, friendly, helpful and knowledgeable about the menu. All in all a eryngood experience. food was good.
We really enjoy your brisket lunches. The price is right, and the service Michelle gives is always welcoming. Thanks Cotton Patch, Sharon
We really enjoy your brisket lunches. The price is right, and the service Michelle gives is always welcoming. Thanks Cotton Patch, Sharon
The best food ever and service! Visit this location! The food was simply amazing and the service was on point!!
The best food ever and service! Visit this location! The food was simply amazing and the service was on point!!
The food was good but the soup was not as hot as I normally like it but it was still hot enough
Kamryn was awesome! She was friendly, efficient, and very attentive to our order details. She’s a keeper!!
A good place for comfort food. Monday's chicken fried steak and Tuesday's chicken fried chicken for $9.99 are our go too days.
I got the veggie plate. The food was good. I learned that they put butter on their steamed veggies. I am trying to go dairy free. They told me to next time order the skinny steamed veggies with no butter. The food was good and filled me up. I wish they had a baked sweet potato on the menu.
My husband and I were passing through for work, first time at a Cotton Patch, we enjoyed the food and especially liked the fried orka. Our server was Kamryn and she was very helpful, I appreciated how she took the time with the nearby table that had an elderly couple to have pleasant conversation with them.
We came in on a sunday night and were seated right away. The complimentary rolls were warm and good. Ordered the fish and shrimp. Food came out really hot, which is a huge plus. I actually had to wait to eat my food. Fish did not have much seasoning, though. The shrimp was big and good. Fries were cold and hard. Over all everything wasn't bad but the food didn't have the flavor im used to. Service was great, thank you Haley.
Good food, service was good. It's a great family oriented restaurant. I would go back.
Good food, service was good. It's a great family oriented restaurant. I would go back.
Good food, service was good. It's a great family oriented restaurant. I would go back.
Each time we pick up food to go, they miss something from our order. Today they left out gravy for chicken fried steak! Ought to be against the law here!
Yelp Review - Cotton Patch Café:\n\nThe service was horrible. We watched 4 waiting parties walk out because no one was at the hostess table or even acknowledge their presence. That was a total of 1…
We had dinner at restaurant on a week night and it was good. There was a waiting line when we left at about 6 PM. Service was very good and friendly. Very helpful with menu explanations and sugge…
Ordered Big Ol Cobb Salad on Wednesday night. Got home and noticed whoever made it completely forgot the hard-boiled eggs & put only one slice of avocado. Did not look anything like the picture on the menu. Usually very happy with food from here. Order pickup girl was very courteous & efficient.
Hey Google people! This place was Ok! The food wasn't as good as I remember but it wasn't nasty. My family and I were out and about for the day and really needed some food and this place was in our area. My mom's fish was flavourless but since she's on a diet she said it was a sign from God 🤣. I had the chicken fried chicken with 3 sides that were small enough to consume in one bite😒 The margaritas tasted like a Canadian made Kool-aid for the first time😂 (jk. I love Canadians) My daughter looked at her food and decided to eat ketchup instead🤣 Our waitress was really nice though. Super sweet. I'm not going back to this location. I'll go to Cedar Hills location and see if they are still good. P.S. The fried mushrooms were a really good appetizer. (Almost forgot about them)
Not a very good visit. There were 5 of us. We were seated quickly however the person doing the seating seemed very unorganized and scattered. Our waitress was very nice and pleasant. When we ordered our drinks some of us got different flavored teas most of them un sweet, they all came sweet. She quickly fixed the problem. She said someone had put sweet tea where the unsweetened went. When our food came out, brought by someone different all of our orders where wrong. There were even thing we did not get. Over cooked steak and missing baked potatoes. The tables across from us were have similar problems, even getting food that they didn't order. They were bringing out potatoes to tables that had ordered long after we did but we never got ours. After being there for about an hour we had ate what was served and left without ever getting the potatoes. The manager did take some off the bill without us haveing requesting it. Who ever is running the kitchen needs to learn how to run it. Everything was cooked well done when it was ordered rare. Slow cooks who can't follow or read an order ticket. I feel sorry for our waitress, she was trying to make things right with no help from the kitchen. Parents not being Parents letting their kids kick and pound on the tables and booth seats.
Seated quickly. Table had dried food. Not a lot but noticeable. Wait staff was attentive and polite. Bread was really good and fresh. Ordered the dessert and entree together. The peach cobbler was pretty good. Lots of crust the way I like it prepared. A bit more cinnamon and sugar would have improved the flavor. The jr portion of the chicken fried had more batter than meat. The mashed potatoes and baked squash was not good. I didn't even like its appearance. Tasted both and left the rest. The Arnold Palmer was really good. I got one to go. Didn't mention the food quality because I didn't want to wait for replacement food.
The squash and other veggies are very good. The chicken is ok but not great. Service is good and parking is plentiful. Still small town friendly.
The squash and other veggies are very good. The chicken is ok but not great. Service is good and parking is plentiful. Still small town friendly.
The squash and other veggies are very good. The chicken is ok but not great. service is good and parking is plentiful. Still small town friendly.
I have been to the cotton patch in Arlington and I must say now 2 places are a like. The waitress was very nice but the food was horrible the rolls was not done. And I paid 14 .99 for a small piece of chicken fried chicken . I will never go back only the Arlington location for me
The service was good. The servers are attentive but not annoying. The food however just wasn't good. They over do it with the pepper and the portions are small with not a lot of flavor. My first time here and it'll probably be the last.
We ordered bacon wrapped steak done medium with baked potato. The steak was well done and tough and never got the potato. There were 5 in our party the server was great but the dri is were i.correct when delivered by another server and we never got the 3 potatoes.Cannot say that I will go back
do not order to go or delivery from this place. you will not get all that you ordered and paid for every. single. time. !!! lesson learned! it only took me 5 times for them to screw my order up and…
I got takeout about a month ago and didn't get the gravy for the chicken fried steak. After waiting a month we decided to give them another chance. Well, ordered today and guess what, no salad. Thi…
I got takeout about a month ago and didn't get the gravy for the chicken fried steak. After waiting a month we decided to give them another chance. Well, ordered today and guess what, no sal…
I got takeout about a month ago and didn't get the gravy for the chicken fried steak. After waiting a month we decided to give them another chance. Well, ordered today and guess what, no salad.…
Tonight I experienced the worst customer service from their manager Zack. I was an Uber eats delivery driver came to pick up an order that said would be ready by 7:20. I walk in and check in with…
Just ordered $90 worth of food for delivery and more then half the food wasn't even there and the food that was there was burnt and half portion or old nasty food called up there and they told me t…
Stopped in last night (Wednesday) to grab dinner with the extended family, a total of ten diners. We had a group of 6 adults and 4 children in our party. At 7:45 the place had maybe a dozen diners, s…
Oh boy where do start. Order cornbread skillet never got it no explanation Bread roll had a baked fly in it no apology or fresh ones. Country fried steak steak wasn’t fresh. Order chicken sandwich got a chicken fried steak instead. Meatloaf never had it with sticky sauce before definitely not coming back. Management no where to be count restaurant is ran by high schoolers.literally no one ate the food .
We usually dine in, but we did take out tonight and it was horrible. The order was received at 8:53 PM (see picture). We ordered online and arrived at 9:22 PM. Once we arrived we were told that the order would be ready in 10 to 15 minutes. They did not give us even part of our order until 10:20 PM. I say part of the order because the order was not even complete. Most of the food had run out and they didn't inform us until an hour later of waiting when we had to ask where the other items in our order were. We even tried to ask for some rolls to compensate for the missing parts of our order and we were denied of this (even though there was a lady who asked for rolls and she got some for her takeout order). Behold, the photo of our "loaded baked potato" (they did not even provide any toppings for it. Nothing even on the side). There was also multiple people who came in and out to pick up their orders after us while we were waiting for that hour. We tried to get a refund, but our phone died and they just pushed us to get the refund from the cooperate office. We just took what little they gave us and just left because we just wanted to get out of there. Horrible take out experience. You've been warned.
I’m not usually one to leave negative reviews, I always try to be understanding. But today, my family and I decided to dine in at Cotton Patch and had a bit of a disappointing experience. We were greeted warmly, and the hostess seated us right away, which was great. But after we sat down, we waited about 10 minutes without anyone stopping by to take our drink order. A few minutes later, a new table was seated behind us, and the server walked right past us to take their order instead. I walked over to ask if someone was going to take care of our table, but it seemed like no one really had an answer. At that point, we just decided to leave. As we were walking out, at least someone said goodbye, so I guess it just wasn’t our day, or maybe it wasn’t the place for us. Who knows 🤷♂️
Very disappointed. The young waiter acted like we was disturbing him and had to set my glass on edge of table and waited awhile to have it refilled. The chicken fried steak was sad and small 1/3rd of it was breading and asked the waiter about it and all there steaks are measured and then beaded after the cooked and walked off. When he would finally check on us he would walk up to table and stand there staring at us without saying anything. And he kept questioning that my son wanted all you can eat fish and they brought it out with 3 small pieces of fish.
We love our cotton patch but here lately I order the same chicken and dumplings and it’s always cold and the chicken hard as a rock. I would love to go one more time and see if the chicken and dumplings are back to hot and hardy. If not I probably won’t come back. For the most part employees are awesome , but the last time my family was there , 8 think the waitress might have had a bad day and took it out on us. Please fix.
Man i can't believe this place the last 3 times been on here first chicken fried chicken was not cook all the way the waitress told me I should sue cotton patch second got a steak the waitress said they have the best cook for steak what s joke and today thought patch had the best mashed potatoes but not today had a different taste the waitress was the best very friendly fell like I am being targeted by this store think this will be my last time eating here
I ordered via Cotton Patch website. The gps to the driver took my order to the wrong place. Our order arrived an hour late and cold. When I called the “manager” Asia/Deysha she argued with me about contacting DoorDash. I explained to her that I had already called DoorDash and that they told me to contact the restaurant. She argued with me, raised her voice and wouldn’t give me her name. Very ghetto and unprofessional. She hung up on me. When I tried to call back, she refused to answer the phone. She needs to be fired for being unprofessional and very combative with customers. An apology would be nice. Won’t be going back especially that location after how we were talked too
This was my family’s second time coming to this location… 2 adults 3kids. 2kids under the age of 7 that were hungry and thirsty and we were never greeted. Then to witness two servers argue over a larger party that came in AFTER us was truly upsetting!!!! Several servers just standing around, no one said hi other than the host! No one smiled at us no one even acknowledged us! Never again!!!!
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793 N Hwy 77, Waxahachie, TX 75165
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793 N Hwy 77, Waxahachie, TX 75165
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park in Ellis County, Texas, United States of America
American football stadium in Waxahachie, Texas
park in Ellis County, Texas, United States of America
park in Ellis County, Texas, United States of America
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