Nardo D

Went in the drive through, the young lady with the nightmare before Christmas tattoos was super sweet but what really made my day was the thank you white cat sticker put on the coffee cup. And the coffee was great. It looked just like my kitty.

Jolene Tsai

8.16.2022 They are amazing! I almost come here every day for work lately and I saw they have staff meeting to keep impeoving user experience. So I was asked if I need anything by one of their staff on training. I also see they would remember frequent customer's name and ask some laptop customers if they need anything from time to time. I felt very warm-hearted! 🥺 So cuuuuute, they have initials display for pickup. The staff are kind and friendly

Julie Lopez-Velarde

Absolutely love the girls here. From my last horrible experience at the Gessner Starbucks, I didn't want to step a foot in starbucks ever again but these girls here changed my mind. I only mobile ordered my son's drink and his banana bread since I wanted my drink a specific ways so I walked in and asked her if she can make the dink my way, and right away with a huge smile she said OF COURSE. Even with another girl who was making my drink was so sweet and double check to make sure she gets my drink right and it was PERFECT. My only regret was that I didn't get their names to thank them. I know it might be just a cup of coffee but these girls made my day. Thank you so much.

Ruffino

Our local Starbucks. Conveniently located on our way to work. Social distancing is definitely practiced here as seen in my pictures. Everyone is wearing masks. Everyone's always pleasant. And some even though you by name. Plenty of room outside and inside. Inside tables are actually not being used. Only outside available seating in regard to coronavirus.

+1

Rob Reilly

I don’t usually hand out a five star review, but for a Starbucks location, and there are plenty to choose from, this is the best one I go to by a mile. Every morning there is a line, and the line moves efficiently and the folks there are always kind, informative and hasty. Several times, they’ve given my order to me on the house, and they have not ever made my drink wrong. Not ever. I go 5 days a week, sometimes twice a day. If Starbucks is your thing, this is the place.

Kerry Willmer

Amazing service! Came here after a bad experience down the road and was so surprised by how kind the staff is Drinks were good and food was good tooo! Sometimes corporations are just the way tooo go.

Shideh T.

I ordered via mobile app. After 10 minutes, it still said "Got It". I arrived at the Starbucks and had to flag down a Barista and ask why my order had not been pulled after some time. They were busy with drive thru orders, and said they'll get to it. This seems to be an issue no matter which Starbucks I go to. They are not pulling or checking the machine that generates the stickers for Mobile Orders.

Lynn Edwards

I visit a Starbucks where ever I am. The young lady was pleasant ,however she was rushing to get the order. Once we arrived at the window she confirmed the order and realized that she had not added the 3rd beverage. She was still taking orders while trying to correct her mistake. This has never happened in 28 years of eating at Starbucks. I was clear and she was rushing to get me to the window. The manager stepped up and she stepped away. The line now had at least 6 🚗🚗🚗🚗🚗🚗 behind me . It was resolved but taking the time to listen ,repeat the order and then telling the customer to pull forward is an essential process for great customer service the manager gets 5 stars but the young lady who seemed nice felt like my order wasn't a priority,and when it was incorrect she almost seemed like she thought I didn't order 3 drinks,she couldn't fix it and she kept taking other orders which is the issue ,she was struggling with multi tasking. I'm not upset I just don't want anyone else to experience that.🫣

Riley Nacol

I’ve never written a review before but I felt like this was being the bigger person than saying something in person because it truly just pissed me off. I did drive through and I got my normal,I guess I said jalapeño wrong for the girl taking my order for her to rudely laugh and stop like she knew she shouldn’t be laughing? I get I say it wrong but she could’ve corrected me or not laughed at all. I pulled up to the drive through, I put no tip because you’re not going to get a tip if you’re going to laugh at your customers?After I did that she looked at the screen and did a stank face seeing no tip. I got no straw no napkins and a dry have a good day. You’re not entitled for tips especially for bad customers service and at this point blush blindness.

emma

Didn't even try to make it look presentable or anything??? It can't be that hard to mix powder and milk.

Harper

very very frustrated with this location. I Picked-my kids up from school and we come to get a cool drink for an afternoon snack. As we often do at this location. There’s no signs that mention that they don’t accept larger than a $20 bill. I did not have change so I had to leave to get change made and leave the drinks that we ordered. I think that there needs to be some accountability for the store location and they need to have a sign stating that they don’t accept bills larger than a 20 to avoid this inconvenience. When I asked to speak to the manager she didn’t even Show any sympathy for the inconvenience that they have caused do better Starbucks.

Mark Hayes (Mark)

Today I visted starbucks purchase a 2.76 coffee and ask for a cup of water shelby said the new rule is if she give me the water I couldn't leave Starbucks lol 😆 but she said she would do me a favor this time lol I told her no and went thru the drive thru its more then one way too skin a cat. I would like to know the owner that's responding to these comments

Lo Ve

This is the second time they have sent my drink via UberEats like this. I even asked for an additional shot of the brown sugar syrup, so I paid an extra 1.50. 9 dollar drink and it was all ice, tasted like crap, I had to add my own half and half because it tasted so horrible. Can't believe they allow this. If I could give a negative review, I would.