Wendy's
Burger · Westlake Village
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Sobre Wendy's
En Wendy's Westlake Village, te damos la bienvenida a un espacio donde la calidad y el sabor se unen en cada bocado. Somos más que una hamburguesería; ofrecemos una experiencia rápida y deliciosa con ingredientes frescos y un servicio amable. Ven a disfrutar de nuestras jugosas hamburguesas, nuestro...
En Wendy's Westlake Village, te damos la bienvenida a un espacio donde la calidad y el sabor se unen en cada bocado. Somos más que una hamburguesería; ofrecemos una experiencia rápida y deliciosa con ingredientes frescos y un servicio amable. Ven a disfrutar de nuestras jugosas hamburguesas, nuestro famoso chili y nuestras reconfortantes patatas asadas, ¡te esperamos!
Qué dicen los clientes de Wendy's
This Wendy's generally receives positive feedback for its fast, friendly service, and accurate orders, especially in the drive-through. Rosy, in particular, is frequently praised for her excellent customer service. However, some customers have reported issues with slow service, incorrect orders, and inconsistent food quality, particularly with nuggets.
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Tip: If dining in, be aware that drive-thru orders may be prioritized. Consider using the app for ordering, but double-check your order before leaving.
Servicios
Preguntas frecuentes sobre Wendy's
Opiniones de Wendy's Westlake Village
Very nice people working there. The music was great too!
Good burger...My wife and I come on Monday's, Wednesday's and Friday's because of Ben's great service in the dining room area!!!
Food was excellent and prepared quickly. The fancy digital touchscreen drink dispenser is cool too.
Best Wendy anywhere !!! The store manager at this location takes pride in making sure everything is perfect for everyone that comes in.
It's Wendy's. They make the best burgers. Staff is good, service is fast.
I went for one of my favorite meal. The Taco Salad and it was delicious, I will return.
They have the 100+ coke machine the BARQS DIET ORANGE cream is so good
Best chili and we love the 4 for $4 or the $5 Biggie Bag
Wendy's chili, the best I know of! Fries when they're hot or excellent.
Awesome service, awesome employees! Fast with the fast fresh food.
Service was outstanding and food was served extremely fast.
Fast service every time I come here. They never mess up my order. The prices are decent for the food.
This place is absolutely amazing!! The customer service provided by "Benjamin and his co workers Daniel and Francisco" Top of the line customer service!!! 💯🥇
I've always liked the frosties here and right now they got the double stack on sale for a buck which he asked me they should keep that on the dollar menu forever it's a pretty good hamburger
Had one of their breakfast sandwich...will not ever go back to McDonalds...it was one of the best I've had
I am a fan of Wendy's, polite, and curious staff. Food is always very good.
Drive thru runs a little slow, but it's worth it because the food seems pretty fresh!
Best burgers in town and fast service! It was really quiet inside, because most of the people use the drive through.
Excellent service. Fast and friendly from ordering to receiving. Best Wendy's location I've been to.
Incredible staff! Above and beyond, so welcoming. Great job!
It's good fast food. I always get the nuggets and fries. It's pretty standard but that's what I like when ordering from here. Its not anything special when ordering here but they don't do anything wrong.
Occasionally the fries can be hit or miss if they are really busy, but if you let them know they'll make you fresh ones and everything else tastes great/fresh. Taylor is absolutely the best employee there. She always greets you with a smile and makes sure your order is right. If management reads this you should really give her a raise, she deserves it.
Friendly staff smiling manager Clean restaurant Fast service
Love their new breakfast menu and their chicken croissants. The breakfast potato wedges are also so tasty. My whole family love their breakfast offerings. Too bad that the TWO for $4 breakfast biscuits are gone. Those are great value and options to add to your order if you are hungry in the AM. Recommended to download and use their Apps to get the coupons and promotions to save some $$. Still my fast-food go-to place in town.
When you have a craving. And it is for Wendy's. There's only one way to fix that craving. I was so satisfied with my decision. Everything was perfect. Burger was hot and juicy. Fries weren't cold and old. They were still hot and crispy. Perfect for dipping in to my Frosty. Thank you for a satisfying visit.
Nice and clean, with one of those drink machines that can put out tons of soda combos (I got Cherry Vanilla Diet Coke). I drove here after leaving In-N-Out, because it was jammed inside and out, and I just wanted a mellow meal, without people standing all around every table, waiting for their food. I've come here from work to hit up the drive-thru many times, but I felt like going in on this day, and it was really pleasant inside. I think I'm going to do this more often.
Benjamin was very attentive and sweet. The manager had my order ready in less than 2 minutes. Great customer service all around.
**EBT is accepted at this location!! Awesome customer service! I'm always greeted with a big smile and a hello which is always nice! The food is always delicious and I have never had a problem with any order (can't say that about most fast food places)! If you're on a tight budget check out the 4 for $4; it's amazingly good and is affordable!
All fast food locations are the same... wrong. This Wendy's had great execution on food. Very happy with overall food quality and service. Easy parking. Hard to see from main road.
Best & Fastest Wendy's I've ever been to. Drive through is quick and steady. Never gotten my order wrong. Very nice and pleasant. Inside decor is a bit 1950's and can feel drab... But service and quality makes this my favorite Wendy's ever. One complaint, could be open much later. This would be a great 24 hour location.
Quick service, food was prepared quickly and accurately. Drive through service was friendly and helpful. The salads were excellent, with fresh and tasty ingredients.
I'm not going to rave about the food itself, though the ghost pepper chicken sandwich was actually spicy, which I appreciated, and the blueberry pomegranate lemonade and customized soda fountain are a step above some competitors. Still, it's fast food; I'm not going there to broaden my culinary horizons. What I really want to praise is the manager, who has an exceptionally good attitude. When they do get something wrong, even something minor, he is direct, he makes it clear that he cares about improving the process, and he makes things right. It's great to deal with someone who takes pride in his work.
Fast friendly service every time I'm here! Like the fresh food. Usually go with Dave's classic single or double with cheese n a chocolate frosty. Yum!
Fast friendly service every time I'm here! Like the fresh food. Usually go with Dave's classic single or double with cheese n a chocolate frosty. Yum!
Friendly staff smiling manager Clean restaurant Fast service
I'm not going to rave about the food itself, though the ghost pepper chicken sandwich was actually spicy, which I appreciated, and the blueberry pomegranate lemonade and customized soda fountain are a step above some competitors. Still, it's fast food; I'm not going there to broaden my culinary horizons. What I really want to praise is the manager, who has an exceptionally good attitude. When they do get something wrong, even something minor, he is direct, he makes it clear that he cares about improving the process, and he makes things right. It's great to deal with someone who takes pride in his work.
Quick service, food was prepared quickly and accurately. Drive through service was friendly and helpful. The salads were excellent, with fresh and tasty ingredients.
Best & Fastest Wendy's I've ever been to. Drive through is quick and steady. Never gotten my order wrong. Very nice and pleasant. Inside decor is a bit 1950's and can feel drab... But service and quality makes this my favorite Wendy's ever. One complaint, could be open much later. This would be a great 24 hour location.
i keep coming back here and i am very happy with my meal
It's fast food, so I don't expect much. But I do like their burgers and their chili
It’s a Wendy’s. What else do you expect? The drive thru sucks if you have a big truck or car.
Great food, great service and always happy employees. I love this wendy's
The 4 for 4 Deal was excellent! Good food and an endless soda for just 4 bucks!
It was very good I like the food people were very nice
Longer lunch wait than normal - they are looking for more staff at least
Quick, convenient French fry run. Wendy's have some off the best fries.
Wendy's is becoming more expensive as far as fast food chains are concerned.
The Fabulous meal as always at Wendy's. They offer baked potatoes which I enjoy with my burger. The design in this restaurant is beautiful. I will be returning again
Salads are really good spicy chicken and a double cheese my favorites i live in NP But if i want wendys i go to westlake ... I always spend 20, 30 dollars Never had an order wrong Its worth my time and the drive Why not a 5 start they change the CHILI RECIPES :(
The bacon on the jr. bacon cheeseburger is pretty good. Chicken nuggets are good too. Haven't tried everything on the menu, but I have never had anything I didn't like.
Decent & clean Wendy's. I only got a drink as i was passing thru.
The Ziosks at most Wendy's are useful, however, as I experienced, they can sometimes malfunction and charge for things I did not buy. Thankfully, I was helped by a waiter.
It's Wendy's. What can I say. You would expect good burgers and food and nice clean place that appears to be ran by good management.
I have been going to this Wendy's for several years and their customer service is exceptionally great! I would recommend this location simply for its service.
Got a taco salad which came with chili. Good, healthy lunch for $10
Wendy's has great prices and there frosty key ring idea is genius. The fries are very salty so a value fry is perfect fit me. They have the best value menu out of any fast food restaurant. There square burger buns are fresh and taste great every time I go there. The bathrooms are always clean and well stocked with necessities every time I go there. Keep up the good work Wendy's.
The food was good and the service was fast. The inside of the restaurant looks like it has not been updated in a number of years and the bathroom was gross and has a smell.
Good service here, and FAST. Like, order is ready by the time I've finished paying fast. This even includes when I order my burger lettuce wrapped, which they we're happy to do. All in all a good Wendy's experience.
The drive-thru is quick even during lunch hours. The line can get really long though. Inside there can be a holdup at the soda machine since they upgraded to the new fountains. Too many choices for people and only 2 can fill up at a time. Friendly service every time.
Place is very clean and has a great staff with excellent customer service. Food wasn't hot enough like it was already made and put on side. Also the avocado in my sandwich wasn't test good.
Edit: The new staff, Christian, has been killing it, I'm changing my old review. Since it's close to my workplace I go here for a quick meal. Has the best deals in the area.
Food was OK, but definitely not worth the price. Fast food is overpriced.
Every time I come to this Wendy’s, Rosy is the one who always makes my visit better. She’s super friendly, quick, and you can tell she actually cares about the customers. My orders are always right when she takes them, and she keeps a great attitude even when the place gets busy. Honestly, employees like her make a huge difference.
This was the best experience I’ve had at this Wendy’s. I’ve been coming for a pretty good amount of time and the young lady Rosy was such a sweetheart! She made sure everything was perfect and made sure to always check up to see if I needed anything.
Every time I come to this Wendy’s, Rosy is the one who always makes my visit better. She’s super friendly, quick, and you can tell she actually cares about the customers. My orders are always right when she takes them, and she keeps a great attitude even when the place gets busy. Honestly, employees like her make a huge difference.
Food was OK, but definitely not worth the price. Fast food is overpriced.
This was the best experience I’ve had at this Wendy’s. I’ve been coming for a pretty good amount of time and the young lady Rosy was such a sweetheart! She made sure everything was perfect and made sure to always check up to see if I needed anything.
Edit: The new staff, Christian, has been killing it, I'm changing my old review. Since it's close to my workplace I go here for a quick meal. Has the best deals in the area.
Cheeseburger with tomato lettuce and onions was decent. Fries well I don't discriminate against french fries.
Food was good but dinning area was NOT very clean.
Very average. The new strawberry frosty was yummy
Service was great and attentive. But found what might have been a bone but it was hard and shaped as a rock. Very small, just glad I didnt crack my teeth
It was alright. Burger was good. Fries were sitting a bit. Always my go to when I need something fast.
Their Jr bacon cheeseburgers have always been my favorite however , they have been a bit skimpy .. pretty small
The staff was nice and the food we received was good. They charged me for fries that I never received. I was heading home from an out of town trip and was a mile down the road before I noticed.
First time at Wendy's. Came with my son. Order two $4+ for a Dave Singles. Not really worth the price. Tasted good. Service was great, hand delivered the food to our table. Not busy at all. Pretty fast food.
The management here doesn't seem super attentive but one of the employees, Benjamin, was very nice and offered friendly service to my coworker and I one day when we decided to eat here for lunch. I guess no one goes inside anymore because they were busy in the drive thru so we decided to go inside. It took them nearly 10 minutes to even take our order which I think is due to being short staffed. One more person as a cashier would really do this place some good.
I went through the drive thru and I ordered the $6 dollar biggie bag and a baconator burger. They forgot to give me the nuggets. I’m just a little disappointed! With a total of 4 items in the order (excluding the drink), everything should be included. 18 dollars is a lot, wow but I understand it I guess
They've gotten so expensive. Got a single burger and small fries with no drink. Could have gotten a Double Double Combo (with drink) for less money at In-n-Out....which is way better!! I probably won't be going back without a coupon!
More expensive than other Wendy’s locations. They did not include all of the items I ordered. The food I did get was fine and the service was quick.
dont get me wrong i like Wendy's.. this place is sadly dirty inside without a single table to sit at that didn't have crumbs or etc on it. brought my girl here for a shake and some fries, service at the counter was slow, food ok.. dirty tables.. no thanks
I usually love Wendys, breakfast & lunch & I am absolutely obsessed with their nuggets, but these last 2 nights that I’ve gone. The nuggets are dry & semi hard. They are either leaving them in too long now or just refrying them. My 15 month old loves Wendys nuggets over McDonald’s but even she wouldn’t eat them. Please ensure to keep the freshness & juiciness of the nuggets because they are the best out of all fast food franchises.
I usually love Wendys, breakfast & lunch & I am absolutely obsessed with their nuggets, but these last 2 nights that I’ve gone. The nuggets are dry & semi hard. They are either leaving them in too long now or just refrying them. My 15 month old loves Wendys nuggets over McDonald’s but even she wouldn’t eat them. Please ensure to keep the freshness & juiciness of the nuggets because they are the best out of all fast food franchises.
Service has dramatically declined in the last few years, dining room is generally dirty and the drive thru is a ALWAYS check before you drive away. Too bad this was a great spot to grab a bite.
Love that spicy chicken lettuce wrapped But 2 spicy chicken sandwiches $7 😳 I buy this sandwich at least twice a week, now I enjoy the special price. Thank you Wendy's
Yikes. Went here since the love at In N Out was too long and that's a mistake iv won't make again. I have had Wendy's for about 10 years and forgot how slimy the burgers are and how generally mediocre everything is. The chicken tenders were ok so if you find yourself trapped here then that's the thing to get.
Never get my order right, and usually only has one person working (at least that is what the person working says) so orders take forever
I came here pass the time it says they open and no one wanted to take my order this is horrible and never coming to this location again
SLOW, FOOD TASTED TERRIBLE. (BREAKFAST). RESTAURANT LOOKED LIKE IT HADN'T BEEN CLEAN IN THE LAST 24 HOURS
The soda machine in the restaurant was full of flies! Very gross.
Always good food....but this location has serious problems of giving you the wrong order or missing items - you realize when you finally get home.... ugh!!!
The wait time to order your food was over 15 minutes the grill chicken sandwiches was horrible Never go through the drive through the person who took my order wes very rude will never go there again
The only place in the area that doesnt get my food wrong every time ***EDIT*** past 4 times I've been here they have completely got my orders wrong.
Got upsold on a cookie and didn't receive it with my order. Didn't receive a receipt with my order either. Large chunk of ice in my drink making it difficult to insert a straw.
I actually tried going 2 different locations-the 1st 1 was no longer around even though it came up on Google Maps. The other location was ridiculously off the beaten path & was extremely hard to locate. I tried calling twice & both time in the middle of asking directions the person who answered hung up on me-they were 2 different people! Plus they sounded rather put out just answering the phone. When I got there they were closed yet Google Maps said the were open until midnight. Both locations were on the right side of the 101 N frwy just before going down the grade coming from Newbury Park. I will NOT attempt to go to those Wendy's again esp since 1 does not exist! Wish I could give a minus 0!
I give up. The drive-thru is glacially slow and, as often as not, they get at least one thing wrong per visit. Today there were three. Call me crazy but I would argue that a Sour Cream & Chives Potato should come with Sour Cream. What I got was a potato with chives and no butter. I was also asked if I wanted condiments my chicken and fries. Neither was in the bag yet they were printed on the receipt. I wish this were an isolated incident. But after a handful of visits, I’m seeing a pattern.
Not happy. Drive thru order Monday morning about 8:30 12-13-21, and I didn't get all my food. Manager came over and said there was nothing he could do about it. Got home and my breakfast croissants did not have the swiss cheese on them. Maybe 1 is a little harsh, but McDonalds is 2.8 miles closer to me. I guess the profit from a breakfast croissant is enough to lose a customer.
Today is 1cent Jr bacon cheeseburger day. It didn't give me the deal on my app. I went in to talk to the manager he was very rude and dismissive. Was at 12:30 pm on Sept. 18.
Just go to in n out where they’ll give you something edible. Every single time I go to this place the food ends up in my dog’s bowl. Luke warm stale fries, Luke warm stale nuggets, stale buns on a Luke warm patty with an unmelted slice of imitation cheese sitting on top. Everything tastes like it was made the day before and has been sitting next to a water heater for the last 24 hours. Oh yeah, if there’s two cars in front of you in the drive thru be prepared to wait an unusually ridiculous amount of time.
Last time I order from there. Got a chicken sandwich in the pretzel bun, a couple bites in I noticed the bun had mold on it…. Yeah no thanks.
Took 25 minutes to get the food for sit down. They only prioritize the drive thru.
Missing items half the time I order from here. I got parked today for 1 biggie bag I ordered through the app. Took 10 minutes for 1 biggie bag while I was the only car. The worst service I've ever had well done wendys.
2/26/25 @10:30 bought a Dave’s cheese Burger and spicy chicken sandwich for 18.25. They mixed the two ingredients, drowned it in mayo and got upset when I asked for a refund. Honest review, food quality was 1 out 5
The worst Wendy's experience: employees fighting with each other and very poor quality food. Overall, it was a really bad experience.
The older gentleman at the register was rude. It took 30 minutes to get an order in and there was only 3 people in front of me. He told the people behind me to "just leave" Then when it came time for us to order he very rudely said "what do you want". I had also noticed that he consistently got confused with orders that were being ready and handed to customers, they were missing multiple items and getting mixed up with other customers orderes. Will not be going back.
Made me wait 30 minutes for a small carryout order during a slower time. Watched them make about 10 drive through orders before I had to ask them for my order. They ended up getting my order wrong after all that...
"I'm sorry my friend. The owner told us to set the prices that high" -employee at this Wendy's. Avoid at all costs! You'll just add more money to a greedy owners pockets. Over $5 for a large Chili is ridiculous especially considering how cheaply it is made
Hey there. This place is bad. I went in on my lunch and then I walked out because they were just looking at me and not taking my order (waited for 5 minutes) the manager was just looking at me
Don’t try and go to this place for breakfast on the way to school or work. Even if there is nobody in line they will make you wait 5 minutes before ordering
"I'm sorry my friend. The owner told us to set the prices that high" -employee at this Wendy's. Avoid at all costs! You'll just add more money to a greedy owners pockets. Over $5 for a large Chili is ridiculous especially considering how cheaply it is made
Hey there. This place is bad. I went in on my lunch and then I walked out because they were just looking at me and not taking my order (waited for 5 minutes) the manager was just looking at me
Took 25 minutes to get the food for sit down. They only prioritize the drive thru.
The worst Wendy's experience: employees fighting with each other and very poor quality food. Overall, it was a really bad experience.
Missing items half the time I order from here. I got parked today for 1 biggie bag I ordered through the app. Took 10 minutes for 1 biggie bag while I was the only car. The worst service I've ever had well done wendys.
Made me wait 30 minutes for a small carryout order during a slower time. Watched them make about 10 drive through orders before I had to ask them for my order. They ended up getting my order wrong after all that...
2/26/25 @10:30 bought a Dave’s cheese Burger and spicy chicken sandwich for 18.25. They mixed the two ingredients, drowned it in mayo and got upset when I asked for a refund. Honest review, food quality was 1 out 5
The older gentleman at the register was rude. It took 30 minutes to get an order in and there was only 3 people in front of me. He told the people behind me to "just leave" Then when it came time for us to order he very rudely said "what do you want". I had also noticed that he consistently got confused with orders that were being ready and handed to customers, they were missing multiple items and getting mixed up with other customers orderes. Will not be going back.
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5788 Lindero Canyon Rd, Westlake Village, CA 91362
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5788 Lindero Canyon Rd, Westlake Village, CA 91362
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