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Subway

Sandwich · Airport Blvd

3.8 · 115 reviews Google

About Subway

Located on Airport Blvd in the United States, Subway offers a casual and convenient dining experience with a focus on customizable sandwiches and salads. We provide health-conscious options and cater to various needs with dine-in, takeout, and delivery services, including no-contact delivery. We are...

Located on Airport Blvd in the United States, Subway offers a casual and convenient dining experience with a focus on customizable sandwiches and salads. We provide health-conscious options and cater to various needs with dine-in, takeout, and delivery services, including no-contact delivery. We are open daily from 8:30 AM to 9:30 PM, serving both lunch and dinner. With a 3.8-star rating based on 115 reviews, we strive to provide a comfortable and accessible environment, featuring wheelchair accessibility throughout the entrance, parking lot, restroom and seating areas. Enjoy a solo meal or grab some comfort food with us!

What Customers Say About Subway

This Subway receives mixed reviews. Many customers praise the excellent customer service, cleanliness, and fresh ingredients, with some singling out employees like Brian and Pandora for their positive attitudes and sandwich-making skills. However, there are complaints about incorrect orders, stale ingredients, inconsistent service, and issues with online orders.

Popular Dishes

tuna sandwich chicken honey mustard turkey sub cold cut salad

Best For

Quick Bite Casual

Tip: Several reviewers highlight the exceptional customer service, so expect a friendly and welcoming experience if you visit.

Features

🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner 🥗 Vegetarian 🌱 Vegan
🎯 Casual 🤫 Quiet 👥 Groups

What to see nearby

Hackmeyer Park
A 662m

Hackmeyer Park

parque

View details
Matthews Park
A 790m

Matthews Park

parque

View details

Data from Wikidata

Explore the area around Subway

Subway is located in Airport Blvd, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.

Parks & Gardens

  • Hackmeyer Park (A 662m) — park in Mobile County, Alabama, United States of America
  • Matthews Park (A 790m) — park in Mobile County, Alabama, United States of America

Data from Wikidata

Frequently asked questions about Subway

Subway is located at 3725 Airport Blvd Suite 100E, Mobile, AL 36608, Airport Blvd.
Near Subway you can find points of interest such as Hackmeyer Park, Matthews Park.
Subway offers sandwich cuisine.
Subway has regular opening hours. Check their profile for updated schedules.
Subway offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Subway based on customer reviews are: tuna sandwich, chicken honey mustard, turkey sub, cold cut salad.
Subway is ideal for quick bites, casual dining.
This Subway receives mixed reviews. Many customers praise the excellent customer service, cleanliness, and fresh ingredients, with some singling out employees like Brian and Pandora for their positive attitudes and sandwich-making skills. However, there are complaints about incorrect orders, stale ingredients, inconsistent service, and issues with online orders.
Several reviewers highlight the exceptional customer service, so expect a friendly and welcoming experience if you visit.
115
Reviews

Subway Airport Blvd Reviews

3.8
115
5★
54%
4★
17%
3★
5%
2★
5%
1★
18%
Reviews (40)
C
Cjeni72

Newly renovated👍no ice👎half the fountain drinks were water..employees are always nice here, but since this construction 😑

Cjeni72
Cjeni72

Newly renovated👍no ice👎half the fountain drinks were water..employees are always nice here, but since this construction 😑

V
Valerie Mason

The staff welcome me in the store. It was very clean, bright lighting and colors. The smell was so fresh and pleasant. The staff was so welcoming and inviting and kind. They're so organized. Thankful they use clean gloves after each sandwich. They make the sandwiches your way. The cost was not expensive, but very healthy and nutritious. I had an awesome experience and every time I go there. I will continue to go back again and again.

B
Brandon s

Pandora had such a great attitude from the beginning until I was done. Another lady was there too nice and helpful didn't get her name.

M
Melissa Sigman

The nice young lady with the stud nose ring is the Queen of Sandwiches. She made the best sandwiches of all time for my son and I. She was polite, classic rock was playing, it smells good in there and was clean. No wait at all. Saved me from having to cook or do dishes. Thanks Sandwich Queen, you rock! Give her a raise! And a promotion! She really made exceptionally great sandwiches somehow. What a wonderful person.

N
Niecy Powell

This Subway is Amazing. I received great customer service from Brian. He had really genuine vibe about himself and that's always a Win!! for me. I definitely will be going back and getting more of the great customer service and the great food of course.

S
Sarah Shwec

If you want the best made sandwiches at a Subway, than this is your place. Excellent customer service, and the subs looked so appetizing, couldn't wait to get home to eat. They tasted just as good as they looked, so thanks so much! Definitely recommend. 💜😊

C
Christina Collins

My boyfriend and I eat here regularly. The ladies are always polite, and their customer service is ALWAYS on point. The subs are the best! They make it perfect every time! 💙💙💙

Christina Collins
Christina Collins

My boyfriend and I eat here regularly. The ladies are always polite, and their customer service is ALWAYS on point. The subs are the best! They make it perfect every time! 💙💙💙

Brandon s
Brandon s

Pandora had such a great attitude from the beginning until I was done. Another lady was there too nice and helpful didn't get her name.

Melissa Sigman
Melissa Sigman

The nice young lady with the stud nose ring is the Queen of Sandwiches. She made the best sandwiches of all time for my son and I. She was polite, classic rock was playing, it smells good in there and was clean. No wait at all. Saved me from having to cook or do dishes. Thanks Sandwich Queen, you rock! Give her a raise! And a promotion! She really made exceptionally great sandwiches somehow. What a wonderful person.

Valerie Mason
Valerie Mason

The staff welcome me in the store. It was very clean, bright lighting and colors. The smell was so fresh and pleasant. The staff was so welcoming and inviting and kind. They're so organized. Thankful they use clean gloves after each sandwich. They make the sandwiches your way. The cost was not expensive, but very healthy and nutritious. I had an awesome experience and every time I go there. I will continue to go back again and again.

Sarah Shwec
Sarah Shwec

If you want the best made sandwiches at a Subway, than this is your place. Excellent customer service, and the subs looked so appetizing, couldn't wait to get home to eat. They tasted just as good as they looked, so thanks so much! Definitely recommend. 💜😊

Niecy Powell
Niecy Powell

This Subway is Amazing. I received great customer service from Brian. He had really genuine vibe about himself and that's always a Win!! for me. I definitely will be going back and getting more of the great customer service and the great food of course.

M
Makenzie Manzanilla-Jones

My partner and I ordered online at 6:05pm on 12/29/23 and were told the order would be ready by 6:20pm. We arrived by 6:15pm and waited until 6:20 to try to pick up our order. Once we entered the store there was a line of not only walk in orders but online orders. Apparently the receipt machine was out of paper and was not updating employees regarding what orders were being made online and what not so they were far behind (but doing their best). We waited in line with many others to inform the employees of our order which took us about until 7pm to get made. Thankfully the employees at this location aced fixing the situations and kept their composure (as a previous food worker I know the situation can beyond stressful, especially when customers get frustrated or entitled). Unfortunately we were also told they were out of napkins as well (kindly offered paper towels instead). The issue I see here is inventory control. This set employees up for a disaster of a shift considering it's a prime location off of a busy street and more often than not employees do not get a day in whether or not to keep online ordering on. Five stars to the employees but 2 for the management/inventory control manager. Employees deserve better and if it's a continuous issue not only do you risk losing customers due to wait times (not employees fault) but also potentially losing employees for lack of stability in the work place as this sets them up for not only a hectic shift but also aggressive customers. Customers quickly become entitled and blame the employees in front of them even if they had nothing to do with the issue. At the grandbaby location I saw a perfect example where it wasn't the employees fault but he was verbally harassed and berated by a female customer for something he could not control and did his best to fix. Management/inventory control needs to do better. Way to go sandwich makers/cashier's at this subway, keep up the good work!

Makenzie Manzanilla-Jones
Makenzie Manzanilla-Jones

My partner and I ordered online at 6:05pm on 12/29/23 and were told the order would be ready by 6:20pm. We arrived by 6:15pm and waited until 6:20 to try to pick up our order. Once we entered the store there was a line of not only walk in orders but online orders. Apparently the receipt machine was out of paper and was not updating employees regarding what orders were being made online and what not so they were far behind (but doing their best). We waited in line with many others to inform the employees of our order which took us about until 7pm to get made. Thankfully the employees at this location aced fixing the situations and kept their composure (as a previous food worker I know the situation can beyond stressful, especially when customers get frustrated or entitled). Unfortunately we were also told they were out of napkins as well (kindly offered paper towels instead). The issue I see here is inventory control. This set employees up for a disaster of a shift considering it's a prime location off of a busy street and more often than not employees do not get a day in whether or not to keep online ordering on. Five stars to the employees but 2 for the management/inventory control manager. Employees deserve better and if it's a continuous issue not only do you risk losing customers due to wait times (not employees fault) but also potentially losing employees for lack of stability in the work place as this sets them up for not only a hectic shift but also aggressive customers. Customers quickly become entitled and blame the employees in front of them even if they had nothing to do with the issue. At the grandbaby location I saw a perfect example where it wasn't the employees fault but he was verbally harassed and berated by a female customer for something he could not control and did his best to fix. Management/inventory control needs to do better. Way to go sandwich makers/cashier's at this subway, keep up the good work!

M
MyKala Pichea

So today around 2pm I made a mobile order. My order consisted of an untoasted tuna sandwich (FTL) and a toasted chicken honey mustard (FTL) and two bags of chips. I walk in and was handed my order, to which there was only one sandwich. Originally I walk back in and make them aware that I am missing a sandwich, no problem. However, I decided to check my toasted sandwich. Both orders of tuna and chicken were combined on one FTL. The assistant manager was there and remade my entire order… meanwhile the sandwich “artist” shoots stares and sideways comments of “what’s wrong with that one?” To which the manager simply replied “you put honey mustard on a tuna.” Normally I wouldn’t be upset about simply mistakes. However, its hard to make a mistake this large by combining one order onto one sandwich… and then not being remorseful one bit about the customer sending it back for your mistakes.

MyKala Pichea
MyKala Pichea

So today around 2pm I made a mobile order. My order consisted of an untoasted tuna sandwich (FTL) and a toasted chicken honey mustard (FTL) and two bags of chips. I walk in and was handed my order, to which there was only one sandwich. Originally I walk back in and make them aware that I am missing a sandwich, no problem. However, I decided to check my toasted sandwich. Both orders of tuna and chicken were combined on one FTL. The assistant manager was there and remade my entire order… meanwhile the sandwich “artist” shoots stares and sideways comments of “what’s wrong with that one?” To which the manager simply replied “you put honey mustard on a tuna.” Normally I wouldn’t be upset about simply mistakes. However, its hard to make a mistake this large by combining one order onto one sandwich… and then not being remorseful one bit about the customer sending it back for your mistakes.

W
Wade Lynch

I went in at lunch to grab a sandwich. It was normal subway. But she made me wait will she made the ladies sandwiches behind me before she cashed me out. That is nothing but rude........!!!!!!!! I will not be back to this location ever.

Wade Lynch
Wade Lynch

I went in at lunch to grab a sandwich. It was normal subway. But she made me wait will she made the ladies sandwiches behind me before she cashed me out. That is nothing but rude........!!!!!!!! I will not be back to this location ever.

R
Riley Myers

Did an online order for a turkey sub and got tuna. Every other ingredient was correct. Not sure how that happened. Employee also seemed like she did not want to be there. Had an attitude to everyone in the store.

V
Virginia Frazier

I arrived at the facility at 9:28pm. When walking in a ( African American female) yells out we’re closed this is our last customer. It’s 9:30. I said no ma’am it’s actually 9:29pm since we’re throwing out times. I feel the staff need proper training on customer service. Not only was the female staff inappropriate, she had a (white male ) staff member that just stood there and let it happen. I explained to them that I’m expecting and just really wanted a sandwich. He could have easily stood up and said I’ll make their order. No empathy was shown. I do not recommend this location. I was treated with poor customer service. The GM definitely needs to properly train the staff. After looking at the reviews I should have chosen a better location. I feel like they didn’t want to do their job!

Riley Myers
Riley Myers

Did an online order for a turkey sub and got tuna. Every other ingredient was correct. Not sure how that happened. Employee also seemed like she did not want to be there. Had an attitude to everyone in the store.

Virginia Frazier
Virginia Frazier

I arrived at the facility at 9:28pm. When walking in a ( African American female) yells out we’re closed this is our last customer. It’s 9:30. I said no ma’am it’s actually 9:29pm since we’re throwing out times. I feel the staff need proper training on customer service. Not only was the female staff inappropriate, she had a (white male ) staff member that just stood there and let it happen. I explained to them that I’m expecting and just really wanted a sandwich. He could have easily stood up and said I’ll make their order. No empathy was shown. I do not recommend this location. I was treated with poor customer service. The GM definitely needs to properly train the staff. After looking at the reviews I should have chosen a better location. I feel like they didn’t want to do their job!

S
Snehal Adekar

Can do better with better employees . The man working there definitely does not know how to treat customers with respect and using abusing languages towards the customers is extremely disrespectful to a place that serves food. We had a few people with disabilities ahead of us and the utter disrespect the man gave was totally unacceptable

M
May Flowers

I ordered a sandwich, coke and 2 raspberry cheesecake cookies from this Subway this afternoon on 1/7/25. The sandwich was fine, but raspberry cheesecake cookies were STALE and the coke had a nonsweet/nonflavored taste to it. What a disappointment and a waste of money!!! They need to make sure that the cookies are fresh and the fountain drinks are intact before serving customers!!!

J
Julian Barlett

I made a mobile order and received a call within 5-10 minutes. They tried to tell me the toaster was not working so they couldn’t make my subs. They asked if they could MICROWAVE my food. I made my way over to the store and as I was getting my food I noticed the toaster was cooling. So they lied about their toaster. I also made an order for chips that I also ordered online. They did NOT include my chips. My food was also cold and the subs were not made correctly they way I ordered them online. Do not order from this location. They will screw up your order and lie to you.

J
Jessica Williams

Ordered online and my sub was completely different than what I asked for…. Idk if they got mixed up or what

t
tina king

I will never eat any subway again until they change prices...and the way food is prepared..came in to get a cold cut salad..the salad bowls are smaller they cut 3 pieces of meat for 8.99 no ma'am never again hunger howies and zaxbys have better salads for lower price..subway..is a rip off..a cold cut sub use to be 5 dollars..never again...

W
Whitney Cravens

My husband have ordered delivery from here twice now. The first time we had ordered 3 sandwiches and none of them were made correctly at all. Tonight we attempted to give them a second chance and ordered 2 foot longs and got charged for 2 footlongs when we got them they were both 6 inch subs and again made incorrectly and one even came out looking like a burrito.

T
Tasha Kloter

Would be zero stars if that was possible!! Ordered online got a call at 7:40pm they are out of ALL BREAD AND WRAPS only had toppings. How do you not have ANY bread or wraps?! YET you bake your own? They ALSO couldn't refund my payment nor tell me how to get it back. That I could come up tomorrow and they MAY be able to refund me my payment. This is ridiculous and not the first sus issues that I've seen and experienced lately at this location. They close at random times and have gotten so nasty with toppings mixed in with other toppings. They definitely have stoped caring about clean and fresh looking toppings and the area around them. This use to be the best subway to order from. Now its the worst one I've ever been too. At least the evening and night crew. This is the last time I try to order from this subway after lunch time. Do yourself a favor, order from any location but this one. I'm still not sure how I'm supposed to get my money back, since I ordered on the website and not through the app. And the employee calling customers only tells you they are not going to fill your order gives you the reason and cant guide you in anyway on a refund. Its so ridiculously unprofessional and disrespectful to the customer that could possibly just paid with money they had to eat with. Take your business somewhere that cares about their customers.

E
Endy Harris

Good evening, Being a lady of my status and understanding customer service is how we make our money… upon arriving at the store at 8:49pm(closing is posted for 9:30) my daughter and I. As I assisted my daughter out of the car, to my surprise a “key holder” locks the door while looking me in the eyes and makes this face 😕. My baby wanted cookies grumpy.

Tasha Kloter
Tasha Kloter

Would be zero stars if that was possible!! Ordered online got a call at 7:40pm they are out of ALL BREAD AND WRAPS only had toppings. How do you not have ANY bread or wraps?! YET you bake your own? They ALSO couldn't refund my payment nor tell me how to get it back. That I could come up tomorrow and they MAY be able to refund me my payment. This is ridiculous and not the first sus issues that I've seen and experienced lately at this location. They close at random times and have gotten so nasty with toppings mixed in with other toppings. They definitely have stoped caring about clean and fresh looking toppings and the area around them. This use to be the best subway to order from. Now its the worst one I've ever been too. At least the evening and night crew. This is the last time I try to order from this subway after lunch time. Do yourself a favor, order from any location but this one. I'm still not sure how I'm supposed to get my money back, since I ordered on the website and not through the app. And the employee calling customers only tells you they are not going to fill your order gives you the reason and cant guide you in anyway on a refund. Its so ridiculously unprofessional and disrespectful to the customer that could possibly just paid with money they had to eat with. Take your business somewhere that cares about their customers.

Jessica Williams
Jessica Williams

Ordered online and my sub was completely different than what I asked for…. Idk if they got mixed up or what

Snehal Adekar
Snehal Adekar

Can do better with better employees . The man working there definitely does not know how to treat customers with respect and using abusing languages towards the customers is extremely disrespectful to a place that serves food. We had a few people with disabilities ahead of us and the utter disrespect the man gave was totally unacceptable

Endy Harris
Endy Harris

Good evening, Being a lady of my status and understanding customer service is how we make our money… upon arriving at the store at 8:49pm(closing is posted for 9:30) my daughter and I. As I assisted my daughter out of the car, to my surprise a “key holder” locks the door while looking me in the eyes and makes this face 😕. My baby wanted cookies grumpy.

tina king
tina king

I will never eat any subway again until they change prices...and the way food is prepared..came in to get a cold cut salad..the salad bowls are smaller they cut 3 pieces of meat for 8.99 no ma'am never again hunger howies and zaxbys have better salads for lower price..subway..is a rip off..a cold cut sub use to be 5 dollars..never again...

May Flowers
May Flowers

I ordered a sandwich, coke and 2 raspberry cheesecake cookies from this Subway this afternoon on 1/7/25. The sandwich was fine, but raspberry cheesecake cookies were STALE and the coke had a nonsweet/nonflavored taste to it. What a disappointment and a waste of money!!! They need to make sure that the cookies are fresh and the fountain drinks are intact before serving customers!!!

Julian Barlett
Julian Barlett

I made a mobile order and received a call within 5-10 minutes. They tried to tell me the toaster was not working so they couldn’t make my subs. They asked if they could MICROWAVE my food. I made my way over to the store and as I was getting my food I noticed the toaster was cooling. So they lied about their toaster. I also made an order for chips that I also ordered online. They did NOT include my chips. My food was also cold and the subs were not made correctly they way I ordered them online. Do not order from this location. They will screw up your order and lie to you.

Whitney Cravens
Whitney Cravens

My husband have ordered delivery from here twice now. The first time we had ordered 3 sandwiches and none of them were made correctly at all. Tonight we attempted to give them a second chance and ordered 2 foot longs and got charged for 2 footlongs when we got them they were both 6 inch subs and again made incorrectly and one even came out looking like a burrito.

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About Subway

How to get there

3725 Airport Blvd Suite 100E, Mobile, AL 36608

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Highlights

💬
Many Reviews
115 reviews
💰
Budget Friendly
Price level
👨‍🍳
sandwich
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
🍰 Desserts
🥗 Vegetarian Options
🌱 Vegan Options
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
8:30AM-9:30PM
Rating
3.8/5
💬 Reviews
115
💰 Price Level
$
⏱️ Typical Visit
People typically spend 10 min to 2 hr here
📞 Phone
+1 251-343-3782
🌐 Website
restaurants.subway.com
📋 Menu
View Menu

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

3725 Airport Blvd Suite 100E, Mobile, AL 36608

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24°
Weather updated hourly · Jobs and events refreshed daily
Hackmeyer Park

park in Mobile County, Alabama, United States of America

A 662m
Matthews Park

park in Mobile County, Alabama, United States of America

A 790m
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