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Charleys Philly Steaks
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Charleys Philly Steaks
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Charleys Philly Steaks

Sandwich · Baytown

4.2 · 124 reviews Google

About Charleys Philly Steaks

Charleys Philly Steaks in Baytown serves up authentic Philly-style cheesesteaks, loaded fries, and refreshing lemonades. As a counter-service chain, we offer convenient options for delivery, takeout, and dine-in. We're open daily from 8AM to 10PM, serving lunch, dinner, and late-night comfort food....

Charleys Philly Steaks in Baytown serves up authentic Philly-style cheesesteaks, loaded fries, and refreshing lemonades. As a counter-service chain, we offer convenient options for delivery, takeout, and dine-in. We're open daily from 8AM to 10PM, serving lunch, dinner, and late-night comfort food. With a 4.2-star rating from 124 reviews, we strive to provide a satisfying experience for every guest. Our location is wheelchair accessible, including the entrance, parking lot, restroom, and seating, ensuring a comfortable visit for everyone. We welcome solo diners and look forward to serving you!

What Customers Say About Charleys Philly Steaks

Charleys Philly Steaks in Baytown receives high praise for its excellent customer service, particularly from managers Randy and Lonnie, and employee Briscoe. Customers consistently mention the friendly and attentive staff, clean environment, and fresh, tasty food. Some negative reviews mention dirty conditions and missing items.

Popular Dishes

boneless teriyaki chicken lemon pepper chicken ice cream cone OG Cheesesteak Cajun fries jalapeño classic Philly cheesesteak bacon and cheese fries wings

Best For

Families Quick Bite Casual Locals

Tip: Customers rave about the excellent customer service provided by Randy, Lonnie, and Briscoe. Look for them for a great experience.

Features

🅿️ Parking 🚗 Delivery Accessible 🍽️ Lunch 🌙 Dinner 🥗 Vegetarian
🎯 Casual Trendy 👨‍👩‍👧 Family 👥 Groups

Frequently asked questions about Charleys Philly Steaks

Charleys Philly Steaks is located at 4900 Garth Rd, Baytown, TX 77521, Baytown.
Charleys Philly Steaks offers sandwich cuisine.
Charleys Philly Steaks has regular opening hours. Check their profile for updated schedules.
Charleys Philly Steaks offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Charleys Philly Steaks based on customer reviews are: boneless teriyaki chicken, lemon pepper chicken, ice cream cone, OG Cheesesteak, Cajun fries.
Charleys Philly Steaks is ideal for families, quick bites, casual dining, locals.
Charleys Philly Steaks in Baytown receives high praise for its excellent customer service, particularly from managers Randy and Lonnie, and employee Briscoe. Customers consistently mention the friendly and attentive staff, clean environment, and fresh, tasty food. Some negative reviews mention dirty conditions and missing items.
Customers rave about the excellent customer service provided by Randy, Lonnie, and Briscoe. Look for them for a great experience.
124
Reviews

Charleys Philly Steaks Baytown Reviews

4.2
124
5★
75%
4★
5%
3★
0%
2★
7%
1★
13%
Reviews (40)
M
Melody Paris

My empty bag is all I took a pic of....man was the Philly cheese steak the best....I highly recommend it

N
N.T.A Maliik

Randy & Looney were awesome they are reason I go back consistently. Anytime Looney is cooking foods gonna be great. Randy has great customer service so he’s always sure to take care of your needs.

R
Randy J

Great place to eat at and Lonnie the GM is the best with the customer service. Conveniently at Walmart I have a full belly and got my shopping done 👍😊

N.T.A Maliik
N.T.A Maliik

Randy & Looney were awesome they are reason I go back consistently. Anytime Looney is cooking foods gonna be great. Randy has great customer service so he’s always sure to take care of your needs.

Randy J
Randy J

Great place to eat at and Lonnie the GM is the best with the customer service. Conveniently at Walmart I have a full belly and got my shopping done 👍😊

w
wolf link

Store 2286 baytown . Your cook and server BRISCOE was totally the best. He has the best attitude I have encountered at anyplace in a long time. I watched him cook and make my food and he puts in so much love and pride in it. He deserves so much back. And the lady that took my order was the best. They both were so friendly and respectful and that is hard to find in the younger generation these day. Thank you for having the best 2 people working there.

J
Jason Roberts

Absolutely incredible experience at Charlie’s cheesesteaks tonight, and it was all thanks to Briscoe! He was running the entire floor completely solo and still managed to be patient, super knowledgeable about the menu, and got our food out lightning-fast without ever missing a beat. Friendly, professional, and made us feel like VIPs the whole time. Briscoe is a rockstar — give this man a raise and a bonus! We’ll definitely be back because of him.

B
Brihana Navarro

Love it! they keep their store very nice and clean and the hospitality is amazing definitely my fav place 10/10

G
Ghalib Ahmad

I had an amazing experience at Charlie’s Cheesesteaks! From the moment I walked in, the staff was friendly and welcoming, making sure my order was perfect. The food was absolutely delicious—the cheesesteak was packed with flavor, with tender, juicy steak, perfectly melted cheese, and fresh toppings. The bread was soft but held everything together beautifully. I also tried their loaded fries, and they did not disappoint—crispy, cheesy, and full of flavor! The portion sizes were generous, and the food came out hot and fresh. The restaurant was clean, and the service was quick, making it a great spot for a satisfying meal. If you’re craving a delicious, authentic cheesesteak, Charlie’s Cheesesteaks is definitely the place to go. Highly recommend!

S
Steven McKeithan

Every visit. The manager and employees are very attentive to the customer. Orders are fresh and tasty. Great place to spend your lunch or down time from shopping

T
T Maiale

First time here and I am amazed Randy was very welcoming offering all the good things in there menu very professional and very on task. Love the way team work works in this environment of work 👏 wish it was like this everywhere I go I just want to say I will be back for sure ..

C
Chad Bare

Randy the Manager gave excellent service, went above and beyond to bring my my food to my table . Had a smile throughout the whole transaction. Definitely will be back .

A
Aidaleda Prado

My Favorite Charley's location. Great customer service, nice and clean. Randy is always great and helpful, whether its recommending something good and making sure all the customers are taken care of!

D
Diaritza Rivera

First time eating at this place. Dined in with my kids. Ordered do boneless teriyaki and lemon pepper chicken. The taste was amazing and fresh. Loved the size of the meat. Nice and juicy. Ended it with an ice cream cone. Will definitely be back for more.

R
Richard Reyna

Food was awesome and Randy was very attentive with all his customers. Definitely returning to enjoy other menu items soon. Thank you

D
Darrin Teixeira

My experience was great the manager Randy made sure everything was good and very nice guy. Best customer service I’ve had in a while

J
Joe Medina

I was working in the area, was hungry, and thought I would drop in for lunch. Staff was super friendly, and the meal portions were perfect. This is now my new "go-to" when I'm in the area. Highly recommend!

Brihana Navarro
Brihana Navarro

Love it! they keep their store very nice and clean and the hospitality is amazing definitely my fav place 10/10

Jason Roberts
Jason Roberts

Absolutely incredible experience at Charlie’s cheesesteaks tonight, and it was all thanks to Briscoe! He was running the entire floor completely solo and still managed to be patient, super knowledgeable about the menu, and got our food out lightning-fast without ever missing a beat. Friendly, professional, and made us feel like VIPs the whole time. Briscoe is a rockstar — give this man a raise and a bonus! We’ll definitely be back because of him.

wolf link
wolf link

Store 2286 baytown . Your cook and server BRISCOE was totally the best. He has the best attitude I have encountered at anyplace in a long time. I watched him cook and make my food and he puts in so much love and pride in it. He deserves so much back. And the lady that took my order was the best. They both were so friendly and respectful and that is hard to find in the younger generation these day. Thank you for having the best 2 people working there.

T Maiale
T Maiale

First time here and I am amazed Randy was very welcoming offering all the good things in there menu very professional and very on task. Love the way team work works in this environment of work 👏 wish it was like this everywhere I go I just want to say I will be back for sure ..

Steven McKeithan
Steven McKeithan

Every visit. The manager and employees are very attentive to the customer. Orders are fresh and tasty. Great place to spend your lunch or down time from shopping

Jordyn Morales
Jordyn Morales

Randy the manager was such a cool dude he helped us out and even gave us some coupons he was amazing!!

Darrin Teixeira
Darrin Teixeira

My experience was great the manager Randy made sure everything was good and very nice guy. Best customer service I’ve had in a while

Chad Bare
Chad Bare

Randy the Manager gave excellent service, went above and beyond to bring my my food to my table . Had a smile throughout the whole transaction. Definitely will be back .

Richard Reyna
Richard Reyna

Food was awesome and Randy was very attentive with all his customers. Definitely returning to enjoy other menu items soon. Thank you

jaylo wa
jaylo wa

Austin and Randy have the best customer service ever the food was hot and fresh and perfect the store was clean and the atmosphere was friendly and comfortable

Aidaleda Prado
Aidaleda Prado

My Favorite Charley's location. Great customer service, nice and clean. Randy is always great and helpful, whether its recommending something good and making sure all the customers are taken care of!

Diaritza Rivera
Diaritza Rivera

First time eating at this place. Dined in with my kids. Ordered do boneless teriyaki and lemon pepper chicken. The taste was amazing and fresh. Loved the size of the meat. Nice and juicy. Ended it with an ice cream cone. Will definitely be back for more.

Ghalib Ahmad
Ghalib Ahmad

I had an amazing experience at Charlie’s Cheesesteaks! From the moment I walked in, the staff was friendly and welcoming, making sure my order was perfect. The food was absolutely delicious—the cheesesteak was packed with flavor, with tender, juicy steak, perfectly melted cheese, and fresh toppings. The bread was soft but held everything together beautifully. I also tried their loaded fries, and they did not disappoint—crispy, cheesy, and full of flavor! The portion sizes were generous, and the food came out hot and fresh. The restaurant was clean, and the service was quick, making it a great spot for a satisfying meal. If you’re craving a delicious, authentic cheesesteak, Charlie’s Cheesesteaks is definitely the place to go. Highly recommend!

J
JoyfulCaringLoving Mom

I ordered on door dash for pick up and sat and ate my food in the “restaurant”. The food was bountiful and pretty good for a price of $12.43. What I ordered: small jalapeño classic Philly cheesesteak with regular order of bacon and cheese fries (with jalapeños no extra charge 🤩). This was plenty of food with plenty of melty cheese on the sandwich and plenty of bacon and cheese on fries. To my surprise the jalapeños were actually very good! I love spice and they had a good little kick to em. The sandwich itself was pretty good although I couldn’t really taste the mushrooms because they were sliced super thin and sprinkled in. The bell pepper could have stood a few more mins on the grill (according to some) but I kinda liked the little crunch it gave to the otherwise soft sandwich. The fries were good but getting them to go is a mistake. They are so hot they steam in the little takeaway box and get soft and break apart but they are decently cut and thickness. Next to try will be their drinks and wings!

S
Shea Williams

1st time trying Chaleys. OG Cheesesteak and Cajun fries

JoyfulCaringLoving Mom
JoyfulCaringLoving Mom

I ordered on door dash for pick up and sat and ate my food in the “restaurant”. The food was bountiful and pretty good for a price of $12.43. What I ordered: small jalapeño classic Philly cheesesteak with regular order of bacon and cheese fries (with jalapeños no extra charge 🤩). This was plenty of food with plenty of melty cheese on the sandwich and plenty of bacon and cheese on fries. To my surprise the jalapeños were actually very good! I love spice and they had a good little kick to em. The sandwich itself was pretty good although I couldn’t really taste the mushrooms because they were sliced super thin and sprinkled in. The bell pepper could have stood a few more mins on the grill (according to some) but I kinda liked the little crunch it gave to the otherwise soft sandwich. The fries were good but getting them to go is a mistake. They are so hot they steam in the little takeaway box and get soft and break apart but they are decently cut and thickness. Next to try will be their drinks and wings!

Shea Williams
Shea Williams

1st time trying Chaleys. OG Cheesesteak and Cajun fries

T
Tameira Hall

I came in to order some food and see a great guy, the GM, Mr. Lonnie, he is always respectful and kind with a winning smile; only to find out he is no longer there!! The atmosphere is not the same. I am very disappointed as he is the main reason I come back to Charlie’s is to know I will get great service, a smile and fresh hot food. Bring this guy back please!! If you lose him, you definitely will lose customers and you’ve definitely lost a great person who cares!. BRING HIM BACK!

R
Ryan Porter

Floors are sticky, tables are dirty, and we found a large cockroach roaming around the drink area. When we got our wings, they were over salted and one of them was undercooked. The service was good though. The cashiers were very polite and gave great customer service.

J
Jaron Hartley

The manager at the store is very kind but they forgot my fries. They were doing a special with a coupon. This is my first experience with Charley’s and the only reason I decided to give it a shot was because of the deal. It’s upsetting bc I wanted to take advantage of the deal but instead I feel cheated

Tameira Hall
Tameira Hall

I came in to order some food and see a great guy, the GM, Mr. Lonnie, he is always respectful and kind with a winning smile; only to find out he is no longer there!! The atmosphere is not the same. I am very disappointed as he is the main reason I come back to Charlie’s is to know I will get great service, a smile and fresh hot food. Bring this guy back please!! If you lose him, you definitely will lose customers and you’ve definitely lost a great person who cares!. BRING HIM BACK!

Ryan Porter
Ryan Porter

Floors are sticky, tables are dirty, and we found a large cockroach roaming around the drink area. When we got our wings, they were over salted and one of them was undercooked. The service was good though. The cashiers were very polite and gave great customer service.

Jaron Hartley
Jaron Hartley

The manager at the store is very kind but they forgot my fries. They were doing a special with a coupon. This is my first experience with Charley’s and the only reason I decided to give it a shot was because of the deal. It’s upsetting bc I wanted to take advantage of the deal but instead I feel cheated

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About Charleys Philly Steaks

How to get there

4900 Garth Rd, Baytown, TX 77521

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Highlights

Good Rating
4.2/5 stars
💬
Many Reviews
124 reviews
💰
Budget Friendly
Price level
👨‍🍳
sandwich
Cuisine type

Services

🍽️ Lunch
🍾 Dinner
🍰 Desserts
🥗 Vegetarian Options
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
8AM-10PM
Rating
4.2/5
💬 Reviews
124
💰 Price Level
$
📞 Phone
+1 281-837-3931
🌐 Website
order.charleys.com

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

4900 Garth Rd, Baytown, TX 77521

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