Patty Clark

I made an order. It shows it's been canceled but yet I've had 3 door dash drivers call me to tell me they don't have the boneless wings. Rather than the restaurant just calling me, these poor door dash drivers keep going to pick up the order. The stores been a constant busy signal for almost an hour. Believe me they are not that busy that it's actual phone calls. I've been told by the door dash people that it is one of the worst Popeye's. There is not a way to speak to the corporate office. You have to do a text chain online.

Justice Palms

They forgot part of my order, so I went back politely to ask about it. Instead of resolving the issue, I was told the item wasn’t available. When I reasonably asked why I wasn’t told that when I first ordered, the staff escalated the situation unnecessarily. Shockingly, they called the police and trespassed me from the property—over their own mistake. Even the responding officer acknowledged that the employee had blown the situation out of proportion. I was promised a refund, but the way this was handled was completely unprofessional and embarrassing. This was one of the worst customer service experiences I’ve ever had, and it reflects very poorly on the Popeyes brand.

Melanie Burke

I ordered this tonight, and they took $50 from me and cancelled my order and never gave me my money back. i don't recommend this place at all i wanted to give them one more try after what happened last time... ordered here, and they gave me a whole different order, and not right food at all. i dont know what else to do now that was my last $50. DONT GO HERE.

E P

I'm not sure what happened to Popeye's customer service...or lack thereof. I waited 33 minutes for a 10 piece box of chicken. I backed up to the drivethru window when there were no cars to see if maybe the lady had forgotten I was waiting. She said: "Oh, oh...the chicken just came off. Getting yours ready right now, just pull back up and I'll bring it out."....13 minutes later, she comes out. A box of 9 pieces of chicken with no biscuits, no apology, and no thanks for waiting. Last time. What ever happened to common courtesy??

David Kenlo

Every single time I go to this place, they always screw up the order. They give you less than what you're supposed to have and charge you more than what they're supposed to charge you; it never fails. I plan on definitely reporting this to the corporate office.

William Owens

They don't care. When I pulled up I couldn't get anyone to answer on the speaker. I Waited bout 5 minutes, nothing. Drove around to the window in case the speaker wasn't working. I saw two people working. They knew I was there but did not acknowlege me. After a couple of minutes one person came said he was new and didn't know how to take our order. The others ignored me even though some more employees came back in after a few minutes. I Left with nothing after sitting there blocking their window for 10 minutes.

Maegan Dockery

Had a very odd experience here. Part of my order was missing when I went through the drive-through. It was during a lunch rush hour so the drive-through line was pretty long. I decided to go inside to try to get the rest of my order. I explained the situation kindly to the cashier. She was very rude about it and threw her hand up towards the drive-through line. When I asked for clarity on what the gesture meant, she said it wasn’t her problem and to go back through the drive-through line. I asked why because it was a simple fix. She refused to help. When it was finally my turn in the drive-through line again, I explained that part of my order that was missing. The worker cut me off and asked very rudely if I was the customer who was just in the building. When I said “yes ma’am”, she told me to go back inside to have it fixed. When I got back inside, the manager was waiting with her hand on her hip and had an extremely rude attitude towards me for whatever reason. After looking me up and down, they finally fixed my order. Not sure what the attitude was about from both the cashier and the manager. Accidents to orders happen all the time so I wasn’t rude about it. Just seemed like they wanted somebody to be rude to. It was such a weird encounter.

J Tyler

I pulled up to the drive-thru hungry and hopeful. But like a ghost town at high noon & nothing. No greeting, no hold on one moment, not even static. Just silence. Fine. I parked and went inside, already bracing for disappointment. What I wasn’t prepared for was a $16 five-tender combo. Sixteen. Dollars. For five strips of chicken, a biscuit, and some fries. That’s not fast food. That’s a first-class airline meal without the legroom. But I was starving and desperate, so I tapped my card and sold a piece of my soul. Then, as I stood waiting for my golden treasure, I saw it. Right next to me. On the floor. A large cockroach on its back, legs still twitching like it was doing one last Harlem Shake before meeting its maker. At that moment, I realized the true cost wasn’t $16. It was my dignity. If you’re going to charge upscale steakhouse prices, maybe check the floors for live insect entertainment. Because millionaire chicken shouldn’t come with a side of roach roulette. There’s a vid Never again. Champagne Rouxsta

T s

Why is it that they are open but refuse to make food and serve customers i keep stopping at this location and doors are locked and people are inside not serving people (Old post) If I go inside they get my food wrong, can so no pickles it has it, can say strawberry lemonade and its regular, if I go in drive through every car is at the intercom for at least 5 most 10min because cars wre waiting so long to place there orders. I got here with 2 cars in found of me and have been still waiting to take my turn to order for 15min during lunch time people ain't gonna have time to eat there food because of a lot of these issues, took 27min for me to get my food felt bad for the line of cars to the road

Flower

This establishment needs HELP and has needed help for a long time! The quality of food that is handed out the drive thru is embarrassing!!! Upper management needs to be changed or stop and start taking time to train your employees properly. This is a chicken establishment and yet the chicken is not edible!?? The chicken was very dry and hard like it had been sitting all day!! The phone number listed for this Popeyes does not work which is a huge red flag!! Don’t waste your money eating here!!