Zack's Pizza
American · Boston
About Zack's Pizza
Zack's Pizza, located in Boston, has been a local favorite for years, known for its consistently delicious food and welcoming atmosphere. Customers rave about the outstanding service, often mentioning the friendly and attentive staff. The pizza, featuring a perfectly crusty dough and fresh ingredien...
Zack's Pizza, located in Boston, has been a local favorite for years, known for its consistently delicious food and welcoming atmosphere. Customers rave about the outstanding service, often mentioning the friendly and attentive staff. The pizza, featuring a perfectly crusty dough and fresh ingredients, is a particular highlight, with the Hawaiian pie being a popular choice. Beyond pizza, the steak and cheese options, including the steak and cheese egg rolls, are also highly recommended. Guests appreciate the lively energy and old-school touches like the pickles and hots, making Zack's a place where you can enjoy a satisfying meal and feel right at home. Open daily except Sunday, from 11 a.m. to 9 p.m.
What Customers Say About Zack's Pizza
Zack's Pizza in Boston receives high praise for its pizza, especially the crust and sauce. Customers consistently highlight the exceptional customer service and friendly staff. New ownership is also getting positive feedback. Some negative reviews mention inconsistent cooking and high prices.
Popular Dishes
Best For
Tip: If you value good customer service this place is for you!
What to see nearby
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Frequently asked questions about Zack's Pizza
Zack's Pizza Boston Reviews
From the moment we walked in the owners greeted us with such warmth and friendliness. The service was upbeat, attentive, and genuinely caring. The food was fresh, made quickly, and flavorful. To top it all off they even sent us off with lollipops, which was such a thoughtful and fun touch! This is the perfect spot to sit down and enjoy a meal with family. Highly recommend!
After a good friend of mine highly recommended this place to add to my endless ventures of South Shore Bar Pie Greatness, I finally made the Trek. Well worth the drive from the North Shore. This was a first of its kind pizza review for me. They serve an Italian Style/NY Style Pie and a South Shore Bar Pie. Both were beyond words. But my bias gave the edge to the South Shore Bar Pie. This place has landed on my top shelf for good pizza places local and far. I will be back for sure. You will not leave anything but ecstatic.
This had to be the best thing I’ve ever eaten at a pizza/sub place. I guess it’s called an Italian pinwheel, I’ll just call it heaven in my mouth. Must try!!!
Best gluten free crust I’ve ever had! Will come back for it every time I’m in Boston!
As of January 2026, Zack's is the best pizza shop in Randolph and it's not even close. I usually make my own pizza at home -- I've got a Gozney Arc XL where I make Pizza Napolitana, NY style, Sicilian / Grandma Pie, and South Shore Bar Pizza. I say this just to make the point that pizza is kind of a big deal to me. If I were to open a pizza shop, it would be exactly like Zack's: - Their prices are impossibly low. Seriously... how? - They make 3 kinds of pizza to perfection: NY, Sicilian and SSBP. NO ONE does this! - The owners represent the great town (actually a city) of Randolph perfectly. They are friendly and respectful, but don't take BS from people. I respect their hustle immensely. - They employ their own delivery driver, who is awesome and makes the experience much more personal / small-town-feeling. If I'm not making pizza at home, I'm ordering from Zack's every time.
Excellent slices. They had a bunch of slices ready to go, but a fresh pizza came out the oven and they cut me a slice of the fresh one instead of getting rid of the older ones which I appreciate.
I did order large numbers of Pizza , different type to different and distant areas in different town Every places got the Pizza loved it Thank you so much Happy holiday
The steak and cheese was top. I had the pizza there before which I love but I think the steak and cheese is my new favorite. The pickles and the hots are definitely old-school and delicious. Came back for the steak and cheese tried the Italian pinwheel. Delicious and filling, highly recommend.
Best gluten free cauliflower crust I’ve ever had. Will treat myself every time I’m in Boston!
First time trying zacks since new ownership. I got to say it was delicious, Italian sub was awesome and the meatball was awesome as well. Definitely going back!!
THE BEST. Haven't had good pizza until you try Zack's. Known of Zack's for 50 years and it's always been great. Started with Zack
Randomly picked to try the pizza - and was very happy. I love the traditional Italian style. The staff was also very welcoming.
I’m new to the area and I’m not too familiar with food places around here so I decided to try Zack’s pizza on my lunch break and was very satisfied. The atmosphere was great and everyone was very friendly. I only ordered a slice of cheese pizza but it was piping hot and delicious. Will be coming here more often!
1st time visitor: In town to see my kids. Wanted to watch the Sox vs. Yankees, eat a pizza, and have a couple beers. Ordered a Hawaiian pie, ready in 20 minutes...all good. Crust was just what I like...crispy edges, chewy center. Sweet sauce with plenty of ham and pineapple. Effin' delicious. I'll be back for more...maybe tomorrow.
Pizza is New York style pizza. The sauce is perfect. I like their cheese blend, although the pizzas can use a bit more cheese. They’re friendly and quick. My go to place in Randolph.
Came in here on the way home today before they're closed and got couple slices of pizzas, and they gave me more than I asked and even charged me less than the original price. Great service and will be back. Thank you.
If you’re anywhere near Randolph and haven’t tried Zack’s yet, you’re seriously missing out. I’ve lived in Randolph for over 21 years, and let me tell you—nothing beats Zack’s. From the moment you walk in, you’re treated like family. Everyone—from the owner to the staff—welcomes you with genuine warmth, and you can tell they truly care about their customers and their craft. When it comes to the food, it doesn’t matter what you order—pizza, wings, sandwiches—you’ll walk away with 1000% satisfaction every single time. The quality is unmatched, and everything is made with love. My personal favorite? The Monster Wings with their signature sauce that has just the right kick (I wish I remembered the name!). They’re out of this world—crispy, flavorful, and downright addictive. My wife and daughters are all about the pizza—truly hand-made, never frozen. You can taste the difference in every bite. It’s the kind of pizza that ruins you for all others. Zack’s isn’t just a pizzeria—it’s a part of the community, and a place that feels like home. I wish them nothing but continued success. They’ve earned it—and then some.
Haven't had great pizza like this in a while! Crusty dough, fresh ingredients. Absolute perfection! Don't sleep on the sides either. Steak and cheese egg rolls were phenomenal and the mac and cheese bites were so tasty!
If you value good customer service this place is FOR YOU! Hands down the best customer service i have received in Massachusetts! The person working was so beyond friendly and kind on the phone and when i went in to pick up my pizza. Mind you, it’s 8:30 pm right before they are about to close. I haven’t even tried the pizza yet and i am quick to write a wonderful review. I would return solely off customer service alone but i will say the pizza looks amazing! If you’re in the randolph area definitely give this place a try. It seems like wonderful little place with a ton of classic options! 10/10 from me.
New customer!! I called to place an order and was informed that due to the weather they would be closing early. When I told him I was in my car outside of his restaurant, he took my order, and he made me the best steak bomb I have ever tasted!! Good food, good people…. And a new customer. Can’t wait to try other things on their menu.
The last three times we ordered and it was horrible. We ordered a small Italian sub. Only meat and cheese. No lettuce or tomato. No oil or salt and pepper. We also ordered French fries. They put sugar on it instead of salt. The pastrami was fatty. It was a terrible experience and we will never go back | $20-30 Befoe I ordered a hawain pizza from here and it was the worst pizza l ever had! There was bearly any sauce on the pizza. The ham was burnt(overcooked). I miss well got a cheese pizza without sauce. Next time I rather get elios pizza at the supermarket. I would not recommend this place at all nor would I order from here again.
This place is disgusting there was rat feces in the dining area I brought it to their attention and they had the audacity to get upset over the fact that there’s rat crap in their establishment. If it’s there it’s all over the place. People need to know that. Now go get a pizza! 🤮
The pizza was just okay. I have definitely had better. At first the staff seemed nice but things changed when I tried to buy a water bottle. A small water bottle was 3.58 which is ridiculously overpriced. Even if it was 2 dollars I could understand but almost 4 dollars for a tiny bottle is unreasonable. When I mentioned it the employee talked back and said that is what happens when you use a card. That does not make sense because it is still 3.58 either way. On top of that the girl who took my order looked at me strangely almost like I did not belong there. No smile and no friendliness. The whole place felt cold like a ghost pizza shop. Before I left the pizza shop that same employee even called me cheap when I only ordered two slices of pizza even though I still gave them a two dollar tip. All they were doing was warming up the slices and for that they think they really deserve a tip.
My experience today with the new Zack’s owner was DISGUSTING!!! I work at a group home in Randolph with clients that are working on independence. And the owner called me back yelling at me telling me that I need to not use large bills. I tried to explain to him that this is a group home hear me out please and he said there is nothing to hear just don’t do that again. I told him that we won’t do business with again. I tried to make peace by going to the shop to talk to him and he was even ruder and yelling at me in there and not trying to understand that it is a group home and they are practicing independence he did not want to hear it. I will never nor have my clients order from them!!! Chuck you are missed!!!! Shouldn’t your driver have money ready for big bills instead you call back the customer and yell at them??? I’m sorry I’m confused!!!
Horrible! Ordered this and got a unevenly/uncooked pizza! Had to put the pizza in the oven for another 30mins and it tasted so bad. Called to complain and got nothing, but attitude from the owner! Not even a “our apologies” just an “oh well” type of response. I’ve ordered from here once before so I’m highly disappointed! Never tasted pizza this bad in all honestly. Please don’t waste your money here.
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About Zack's Pizza
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79 N Main St, Randolph, MA 02368
Boston, MA 02368
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park in Norfolk County, Massachusetts, United States of America
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