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Citrus Heights

KFC

★★★★ 3.5 · 0 reseñas

En KFC Citrus Heights, te damos la bienvenida a un lugar donde el sabor crujiente del pollo frito es el protagonista. Nuestra receta secreta y nuestros acompañamientos te ofrecen una experiencia deliciosa y completa, perfecta para disfrutar en familia o con amigos. ¡Ven a descubr...

KFC

Chicken · Citrus Heights

3.5 · 862 reviews Google
locations.kfc.com
Yelp 1.5 (185) Uber Eats 4.1 (270)

About KFC

En KFC Citrus Heights, te damos la bienvenida a un lugar donde el sabor crujiente del pollo frito es el protagonista. Nuestra receta secreta y nuestros acompañamientos te ofrecen una experiencia deliciosa y completa, perfecta para disfrutar en familia o con amigos. ¡Ven a descubrir por qué somos fam...

En KFC Citrus Heights, te damos la bienvenida a un lugar donde el sabor crujiente del pollo frito es el protagonista. Nuestra receta secreta y nuestros acompañamientos te ofrecen una experiencia deliciosa y completa, perfecta para disfrutar en familia o con amigos. ¡Ven a descubrir por qué somos famosos por nuestros cubos de pollo y nuestras irresistibles ofertas!

What Customers Say About KFC

This KFC generally receives positive feedback for fresh food, friendly staff (especially Celeste and Christian), and quick service. Many appreciate the classic comfort food. However, some customers report issues with order accuracy, undercooked chicken, and rude service.

Popular Dishes

chicken (4) mashed potatoes mac and cheese biscuits (4) coleslaw wedges

Best For

Families Casual Quick Bite

Tip: Visit during non-peak hours to avoid crowds from the nearby school. Double-check your order before leaving to ensure accuracy.

Features

📶 WiFi 🅿️ Parking 🚗 Delivery Accessible 🍽️ Lunch 🌙 Dinner
🎯 Casual 🤫 Quiet 👨‍👩‍👧 Family 👥 Groups

Frequently asked questions about KFC

KFC is located at 7098 Auburn Blvd, Citrus Heights, CA 95621, Citrus Heights.
KFC offers chicken cuisine.
KFC has regular opening hours. Check their profile for updated schedules.
KFC offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at KFC based on customer reviews are: chicken, mashed potatoes, mac and cheese, biscuits, coleslaw.
KFC is ideal for families, casual dining, quick bites.
This KFC generally receives positive feedback for fresh food, friendly staff (especially Celeste and Christian), and quick service. Many appreciate the classic comfort food. However, some customers report issues with order accuracy, undercooked chicken, and rude service.
Visit during non-peak hours to avoid crowds from the nearby school. Double-check your order before leaving to ensure accuracy.
862
Reviews

KFC Citrus Heights Reviews

3.5
862
5★
46%
4★
12%
3★
12%
2★
6%
1★
24%
Reviews (25)
M
Mimay

Front employee (Jose) is friendly and helpful. Smooth transaction. Chicken tenders and fried chicken served hot.

N
Noland Fain

The shop is clean and the customer service was amazing. They were patient with all the questions my kids had. Now the food... delicious!!!

Rupert Holmes
Rupert Holmes

This KFC in Herald met baseline expectations for product temperature, breading adhesion, and moisture retention. Service response times were stable, and packaging integrity remained intact. Overall, this location provided a standardized fast-food experience consistent with operational norms.

Elijah Munoz
Elijah Munoz

KFC is a great spot when you’re craving classic comfort food. The chicken is crispy on the outside, juicy on the inside, and full of flavor. The sides like mashed potatoes, mac and cheese, and biscuits are warm, filling, and pair really well with the main dishes. Service is usually quick, and the restaurant is convenient for a fast meal. Overall, KFC is a reliable choice for tasty fried chicken and satisfying meals.

Lisa
Lisa

Christian was our cashier he was very helpful and patient with me. The floor was slippery so he even put a sign out! Great job for hiring a young man like Christian! This store was so clean! It felt comfortable eating here.

Brenna Wilson
Brenna Wilson

Fresh food. Super friendly staff. Order accurate Will come here over and over again because of the experience here

Rhonda Puleo
Rhonda Puleo

My son bought me KFC because I told him I was craving chicken. Our local store just closed so he had to drive a couple miles to find an open store. It was well worth his effort!

Casper Lima
Casper Lima

As always my food was fresh and delicious. Service was amazing as well in both drive thru and lobby. They spoke clearly and politely, gave all the sauces I asked for, and packed all the food nicely. Definitely a 10/10 restaurant with lively people.

Vance Lupex
Vance Lupex

Celeste D was such an amazing customer service representative, I work in a high standard construction yard and her customer service skills exceeded even our requirements and she went above and beyond for me and my family. Celeste caused this location to have new regulars for our family night out from now on. These kinds of workers need to be taken care of and paid more because she is worth every penny!!

Michael
Michael

Great place really recommend it for chicken type of meals and overall good service

Sally Kasper (Sally)
Sally Kasper (Sally)

Manager is amazing. The way she got her employees. The manager stepped in and told them to act right and to pay attention to the menu and to what the customer was saying, not their own personal conversations. Overall still good.

ShowBoat Peasy
ShowBoat Peasy

Has a drive thru. Great food, location and customer service. Great place to eat. Never really busy. Easy access from the main street plus it has a A&W attached to it. Good customer service. But it becomes a hangout when Sylvan school gets let out. Handicapped parking and ramps. Customer restrooms only.

E
Eric Prewitt

The employees are polite and the food was okay. But if you go through the drive thru don't expect it to be a quick stop. The employees have you pull around front no matter what you order. Then they basically get to you when they get to you.

Tommy P
Tommy P

$30 for two 2-piece meals. Fast food is dead. Better to go to a restaurant and get real food for the same price. At least they don't charge you an extra $1 for sauce like Taco Bell does.

Bob Moss
Bob Moss

It's always a surprise if the order is done right, or rock hard stale. Customer service has been decent lately, although I had an employee yell at me at the top of their lungs before. The place is definitely getting better, but I wouldn't call it my top 15 fast-food locations.

K B
K B

Haven’t been to KFC in years, we ordered a 2 piece meal with colesaw, biscuit and drink along with a 3 piece strip meal with mash potatoes, coleslaw, biscuit and a drink. I was surprised for just the two meals was $27 but that seems to be the norm for most fast food places nowadays. ☹️ We we’re helped promptly with friendly service and received our food within a couple minutes the store was clean. The food all tasted pretty good but for the price sadly it will be a few more years before going back 🐔 🐓 🍗 ‼️🐓🍗🐔🐓🍗🐔🐓🍗🐔

Lyndsey W
Lyndsey W

Came through at 10:30 and ordered wedges with my meal. Was told it would be 6-8 min wait for wedges, absolutely fine. 20 minute wait later in the parking lot i go back inside to see whats going on and they say "yeah sorry still waiting on those wedges" and go right back to their conversation for another 10 minutes. At this point 30 minutes past opening is insane. I do appreciate that she upgraded it to a large for the wait but maybe its time to be realistic about wait times/ drop times.

Erica Wichmann
Erica Wichmann

Wow! So rude for such a normal order. Rushed me constantly at the radio. I am the only car in line. Yells at me thru the radio to pull up when I just paused pulling up, so I can grab my card. Makes me pull around and wait so they can lie about thier time. Made the disabled LIMPING coworker run my food out to me. Unbelievable. Unnecessarily unpleasant experience. *UPDATE* we got 2 pieces in our 3 piece meal. And my coney dogs had 0 mustard or onions. Just chili? We will never come back here.

L
Larry Avent

This order #1174 was the worst fried chicken I have ever had very dry asked for mixed original and crispy got all very old crispy! I very seldom post any criticism but at the price they charge for this crap I had to. !!!

g
gurjinder singh

I was disappointed with the service during my visit. The cashier, Jose, was on his cell phone while I was ordering and was not very communicative. This behavior felt unprofessional and affected the quality of service. 02/05/26

Sarah Sordillo
Sarah Sordillo

Apparently a $5 coupon for a mashed potatoe bowl that cost anywhere from 5-8 bucks doesn’t apply... not for the meal but just the bowl it's self... I experienced nothing but disrespect from the manager on duty and cashier when I was asking why a $5 coupon would only take off 69cents as they said it would??... The cashier said at the window i owed $5 and 35 cents... I gave her the coupon and 50 cents... then told me I owed her another 6 bucks and some change... when I explained I was only wanting the mashed potatoe bowl by it's self... Oh and that coupon was not expired just throwing that out there! So I left the coupon and my 50 cents. I feel very disrespected and I will not be taking my daughter there again.

brennfamily
brennfamily

$40 order and they left out the four biscuits. Infuriating. That's the one thing I was most looking forward to. I don't even want the rest of the order without the biscuits. I worked fast food as a kid and NEVER left out an item. That's the ONE THING you're hired to do. I'm sorry to hurt your business with this review, but I'll offer a fair resolution: refund my credit card for the four biscuits then I will remove this review. ticket #2261 10/5/25. No I will not drive back to the restaurant; you're crazy for even thinking that.

Don Rodriguez
Don Rodriguez

This is the chicken bucket they served up; soggy and missing breading. Alazay at the register declined refund and refused to remake. 0/5

Christy Wilson
Christy Wilson

2/28/23 Review update based on recent visit. KFC has made changes to their menu. I ordered a 3 piece, which is now 2 drumsticks and a thigh. I asked to upgrade to a breast for $1 more. Didn't get the upgrade. And, all the chicken was under-cooked! The chicken was shiny and just fell apart! Slippery chicken! Pictures posted. Review is based on this visit....Used the drive-thru. Ordered a breast/wing original recipe dinner. Was the third car in line. I paid and then was told it would be an 11 minute wait for original recipe. Ok, I said I'd wait and pulled into a front parking space. 20 minutes later, nothing! I went in and they handed me a bag. I asked for the manager and fresh drinks since the first ones had been sitting in the car 25 minutes. Unbelievable that when they realized they forgot me there was no, "sorry about that, can we....?" Got my order home. There was no bbq sauce for the strips my daughter ordered, no butter & honey for the biscuits. It was a very poor experience. This KFC has been in the neighborhood forever. Service and quality are always hit n miss. Sometimes they'll have great employees, sometimes the employees can't care less. Let the losers go and hire someone else. They represent your business!

Ahmed K
Ahmed K

The worst restaurant ever. I put in pick up order. Not ready even I arrived 10 minutes later. Nobody at the front to talk to, I had to keep saying hello several times to get attention. She rudely says they are out and cancel your order. I said I already paid for it. She said you can cancel it ( canceling isn’t an option online ) Manager was so rude too. I asked if I can come back another day to pick up since I already paid for it, manager refused to give me refund or pick up another day.

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About KFC

How to get there

7098 Auburn Blvd, Citrus Heights, CA 95621

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Highlights

💬
Many Reviews
862 reviews
💰
Budget Friendly
Price level
👨‍🍳
chicken
Cuisine type

Services

🥐 Brunch
🍽️ Lunch
🍾 Dinner
🍰 Desserts
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
10:30AM-10PM
Rating
3.5/5
💬 Reviews
862
💰 Price Level
$
📞 Phone
+1 916-726-1891
🌐 Website
locations.kfc.com

Amenities

📶 Free WiFi
🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
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The Neighborhood

Location

7098 Auburn Blvd, Citrus Heights, CA 95621

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