Dezi Dez

The soup was amazing and the sandwiches was so-so. They have alot of new try-me tastes. Pickled onions on my sandwich was too much. Definitely having the soup and salad next time. The mac & cheese was pretty good too. The cashier was really helpful, but soup and salad please!

+2

James Shattell

I like Panera Bread stores, but with any chain restaurant quality control is an absolute must. This is especially true with the staff turnovers that chain restaurants often have. I think some of the items in my salad could have been cleaned better and been fresher, but it was tastety nevertheless. I suppose the prices are fair, but not cheap especially if you want to order a big meal. The portion sizes could be much more generous. One of the nicest feature for me is the screen ordering. There are plenty screens available so there is no waiting to order. The complete transaction happens at one station and then you go to a table and wait for them to bring the order to your table. I went at lunch time, ate there and was in and out in 18 minutes.

Matt T

Panera has always been a good place to go for lunch. Their sandwiches and soups are above par. But recently I went to claim my “free” bagel with purchase as part of their customer program. I used it by getting a coffee and the total came to $5, I’m never one to review receipts but charging $2 for enough cream cheese to cover a bagel is outlandish. I’m sure the company could charge a $1 and still make quite a revenue.

Jess

Panera Bread is truly impressive in the sense that it has perfected the art of charging luxury prices for hospital cafeteria food. Every time I go, I somehow spend $25–$30 and leave with half a sandwich, a cup of soup, and the lingering feeling in my stomach. The food itself is… fine. Very bland. Very “soft foods only.” Everything tastes like it was designed to not offend anyone, including people on a post surgery diet. I don’t know how a bread bowl costs this much when it feels like something you’d be handed after a colonoscopy. At this point, Panera isn’t a restaurant it’s a vibe, and that vibe is out of network hospital café. I really just gaslight myself into thinking it’s “healthier.”

astraltae

Ordered meals for 5 different people resulting in a100 dollar total. Almost half the items were missing. We ordered 3 bread bowls, got 2, 3 french baguette sides, got none, ordered bacon mac and cheese and didn’t get any bacon. My sandwich arrived destroyed. It took 50 minutes to be delivered. I guess our replacements were completely random items from someone else’s order. Very disappointed with this service.

L Pavente

Every table in the dining room was dirty. My friend asked an employee if someone could clean a table and the employee handed my friend a wipe and told her she could do it. The floor was dirty; food had been dropped all over the carpet. We meet there once a month and have never seen anything like this.

C T

Received a bbq chicken sandwich with one piece of rubbery chicken on my $10 sandwich. Called the manager and she took my information and promised to call back to resolve the issue and never did. Tried to call back multiple times and the phone rings for several minutes each time and then disconnects. Unacceptable food and customer service all at this location. Save yourself the hassle. The manager clearly does not keep her word or value the customers. I know I won’t be returning here.

C N

Tried this location because all the other locations around us SUCK! This locations joins the pack. I ordered a half a grilled cheese and a bowl of chicken noodle soup. The soup is standard fare because they don’t make it on site. They just warm it up. But how do you screw up a grilled cheese? You slap cheese between bread and microwave it! That’s how. Another Panera location to add to the “don’t go here” list.

Sherene Grolling

Placed an order for a sandwich, not just bread. I would hope for $12 that I would get more than a singular slice of beef on a sandwich. And to top that off, the Chai that I also ordered tasted like warm milk. Thanks for nothing Panera!

Leidy Tejeda

So disappointed!!! Went to Panera in Dewitt, Ny for pick up. When I got home ready to eat my usual delicious salad, my rice was cold stone hard. The rice was on the top instead of the bottom to make it worse, because now the cold rice is all over my salad where I can’t even push to the side and eat the rest I don’t have a choice but to cook! $14 wasted. I can’t even go back since I’m so far from that location!