Y M

No complaints on the service--it's good. The coffee though, tastes burnt whenever i order from here. Today it even had a weird smell as I drove home, didn't end up drinking it

David Smith

Update Nov 20, 2025. Arrived at 7:45 pm and there were no cakes or desserts on display. Just some prepackaged sandwiches on bottom shelf. I asked whether there were any cakes or cookies and the associate said they had most everything. At the end of the order I asked about closing time. The same associate said ‘not soon enough’. The posted closing time on the door is 9:00 pm. Not much enthusiasm behind the counter. An automated dispenser would at least burp out a thank you for your order at the end of the service. There were several more people coming in while I was at the center table. Holding rating at 2 stars. Update 7 Oct 2023. I’m local now and happy to elaborate on my review with company management. First visit in over a year. Not much has changed. Cars outside shop parked or idling with engines on awaiting overpriced drinks. This location still has the monopoly in coffee shops for over a mile in any direction. But it’s raining heavily and it’s nice to have a roof even got a few minutes. Toilets are in good repair but need more regular cleaning - dirty bowl and no soap on dispenser. Considering the inflated price of my flat white at $5.02, I’m staying with my original rating. So much has changed since Starbucks’ Seattle-based coffee shops stage in the 1980s. I had the privilege to visit the main Seattle location in 1989. I remember well the welcoming spirit, engaged (With customers) staff and the very high quality of the core product (coffee beans). Fast forward to 2022 - the logo is all that remains. In this soulless box adjacent to a parking garage, the majority of morning customers appear to be collecting internet orders. Staff are performing mainly order fulfilment. If the could be replaced by robotics that would be an innovative feature for this location. Even the customers are for the most part soulless - as I was entering a male customer (large) was leaving. He came right through the doorway with no acknowledgement that another customer was trying to enter at the same time. There are a few tables for digital nomads who have emerged for a few minutes from their cars. The menu is a typical Starbucks offering. The counter staff were not rude but neither welcoming. In an age when our very existence will be under stress (climate change, war), please Starbucks can you look back at the 1980s ‘playbook’. I can’t put a monetary figure on it but maybe, just maybe some caring and empathy can go a long way to attracting and retaining customers. P.S. having read the recent reviews it seems Starbucks could do better than posting A.I.-assisted responses 😠 With good local management and staff this could be a leader in revenue for the area. I think this is night compared to the ‘day’ not that far south Mr Exec Blvd in Yonkers.

Wishes

I found a bug in my drink before i took a sip. I am a bit disappointed. I got it through the drive thru, and there were no bugs in my car whatsoever. I also ordered it with a lid, but i removed it before i took the picture so you can see the bug more clearly.

Rollin Bes

This location feels like a doctors office, very cold, staff is young , poorly trained and unorganized . Seating is limited. Ordered iced caramel latte, got milk and espresso . Drive thru is confusing and set up like a maze . Not a place you go twice

veress emoke19

These baristas have a crazy attitude, They don’t even know how to build a drink. I had to repeat myself three times just so they can ask for the fourth. Starbucks is definitely not what it was. This location is trash

Mike Portanova

You go thru the drive thru and you just wanna tap your phone to pay for the $8 ice coffee and GO ... BUT they make you hit the button for there tip! Extremely ANNOYING!

wil santo

My drink is oily. Do better

suzanni cavadias

I ordered a pumpkin spice ICED latte. There was no ice in it just atrocious. Granted it might seem minor to others ITS MY MONEY. I will never order from this place again. If you're making a drink and it's to have ice in it and clearly has none....wouldn't you think to add. Just annoying. I rather go to a regular coffee shop not this place.

Nir Ozeri

I don't ask for a lot: 1. Get my order right 2. Be polite and respectful Every single time I order from this place they got the order wrong. Don't even bother asking to fix it anymore. It's like coffee rollette

Joshua

I ordered a black cold brew with sweet cold foam and got an absolute milkshake. Took 25 minutes to get as well.

Joanne Ok

Awful Awful 😖 They can't make the menu. Look what I got when I ordered Pumpkin creme cold brew. There's No Pumpkin creme!!! Terrible for my 13 bucks and I feel bad for my friend as I made her expect such a good drinks. Starbucks better inspect this place if they really can carry your product. I want my money back so I can buy decent Pumpkin drinks elsewhere.