McDonald's
Burger · Donna
About McDonald's
En McDonald's Donna, te damos la bienvenida a un clásico de siempre, donde puedes disfrutar de nuestras famosas hamburguesas y patatas fritas con la misma calidad y sabor que te encantan. Un lugar ideal para una comida rápida y deliciosa, perfecto para compartir momentos agradables con amigos y fami...
En McDonald's Donna, te damos la bienvenida a un clásico de siempre, donde puedes disfrutar de nuestras famosas hamburguesas y patatas fritas con la misma calidad y sabor que te encantan. Un lugar ideal para una comida rápida y deliciosa, perfecto para compartir momentos agradables con amigos y familia. ¡Te esperamos con una sonrisa!
What Customers Say About McDonald's
McDonald's in Donna receives mixed reviews. Many appreciate the fast, friendly service and the play area for kids. However, there are frequent complaints about incorrect orders, missing items (especially fries), cold food, and rude customer service, particularly from a manager named Cassandra.
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Tip: If ordering through the drive-thru, double-check your order before leaving to ensure all items are included and correct.
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McDonald's Donna Reviews
Always fast and friendly service and the kids love the play area
To be a McDonalds this crew here is amazing, great customer service. I stopped here after a long drive and just wanted to stretch out a little and get a quick bite, I walked up to the counter and after I placed my order the girl at the register asked me if it was gonna be "take out or dine in", I looked back at the dining area and I was amazed of how clean this place is so I quick replied "dine in!". This McD is great, everyone here is friendly.
We stopped for coffee. service was quick and the coffee was fresh & hot. Don't get the negative reviews. They were super busy at drive thru & Re open 24/7.
I live at Victoria Palms Resort and you are so close. We don't have internet so I eat here for lunch and pay my bills using your free internet. Thank you.
This is a very well ran place. Orders are always correct, plenty of napkins in the bag and food is prepared with care without smashing the food. The only thing I can say negative is it’s always busy but they have plenty of staff always working anticipating the demands.
This MCDonalds is friendly and has the good McDonald's menu available. Excellent service ... trying hard to satisfy their customers. We go here often, and like it. Four stars
I recently just attended this location (I live in town) and the staff advised me that I was not able to get a fountain drink because the machine was out of service (No big deal I chose chocolate milk for my Happy Meals) Then I come to see 5 minutes into my visit, that everyone was grabbing coke, and powerade from the same fountain machines that they claimed were out of service. I am pretty sure they lied to me because of my looks.
Order wrong the majority of the time. You would think-okay I’ll use the app so they can READ the order correctly. But no, even with the order information taped to the bag, they manage to get it wrong. When you call they give you attitude. Stating If you want your money back you have to bring it back today. No, I’m not going to go back 5 miles. I’m hungry I just want to get my order. Can you at least APOLOGIZE!!! You’ve already gotten more money than what you gave me!
I hardly eat McDonald's, but I heard of their $5 meal. The meal includes: 4 nuggets, a burger, small fries, and a small drink. This is the most sloppy burger I've ever had. I don't know if it's because they're "team mustard," but I asked for mayo vs. mustard, and this is what I got. Why?
had to pay $2.48 for a half cup of lemonade. \n\ni already had a medium drink with my combo, i wanted an arnold palmer to take home and said they have to charge for lemonade. the sweet tea is fre…
had to pay $2.48 for a half cup of lemonade. \n\ni already had a medium drink with my combo, i wanted an arnold palmer to take home and said they have to charge for lemonade. the sweet tea is free …
I ordered a #1, it was missing my fries and burger was soggy. I spoke to Cassandra the manager and she told me it's not her problem. Overall, horrible customer service. I do not recommend eating he…
I ordered a #1, it was missing my fries and burger was soggy. I spoke to Cassandra the manager and she told me it's not her problem. Overall, horrible customer service. I do not recommend eating …
I ordered a #1, it was missing my fries and burger was soggy. I spoke to Cassandra the manager and she told me it's not her problem. Overall, horrible customer service. I do not recommend eating he…
I ordered a #1, it was missing my fries and burger was soggy. I spoke to Cassandra the manager and she told me it's not her problem. Overall, horrible customer service. I do not recommend eating he…
Rude manager, orders are always wrong , people are constantly loud and the employees are very arrogant and unpleasant to deal with
went through drive thru to order 2 meals, they went ahead and asked me to wait on the 3rd window since they were working on my order. I went ahead and waiting over 25 minutes there, nobody check …
Went there and no one took my order. I thought mcdonald’s was open 24/7😡
we paid full price and our order came out WRONG! we paid 40 dollars for 3 meals and never received our fries, reminder we paid FULL PRICE. there is no excuses for this mistake because there were at least 13 employees present. not only that but they forgot our drinks as well. y'all are cut.
Good evening guys welcome back to another restaurant food and service review. I appreciate you reading this as I rate my experience . I do give this place 1 star this evening, there back up on orders and very unorganized . No one has attended me since I got to the 2nd window, and do not have my order ready. Been in line waiting for the past 20mins very unsatisfactory service. Hope this message finds confronting to those who wish to visit this restaurant in the future.
Even when you make sure you tell them when ordering to give you ketchup packets and napkins they always forget. They dont even ask you if you need any condiments when picking up at drive thru window. They just hand bag and close window right away.
We had gone for breakfast and ordered the big breakfast with hotcakes. They forgot the hotcakes. When we went back to ask for it they said it wasn't breakfast anymore (it was 10:35, breakfast ends at 11). After mentioning that it it ends at 11, they said there was no more. But when we asked for something else they suddely had some. After getting our pancakes, we open the box and there's literally pepper packets spread out all over, gross ew.
Horrible service, got home just to find no meat but bread. Called and was told I would be given 2meals free, just for them to want to charge again and give horrible attitude.
They forgot to give me my double bacon quarter pounder. Employees are slow and we had to wait for almost 40 minutes to get our food.
Soooo slow here, 8/17/25 I came back here, and the employee who served me was almost completely mute, or hungry, and didn't even want to talk.. and with her bitter face. I wanted to give a second opportunity, but is impossible, everything was cold too. Don’t come here please.
Went to this location about 5 minutes ago and waited 10 minutes in drive thru and they told me they were closed due to maintenance. They are supposed to be open 24/7 absolute disgrace they should fire the manager in charge, will call corporate to complain!!!!!
Literately the worst McDonald's experience ever. Waited in drive thru for five minutes. Then went inside to ask why no one was working lane. Ordered inside just to wait another seven minutes. Didn't even have my order correct because everyone working there is either horse playing or socializing. Left empty handed. Will never return there even though it's literally two blocks from My house.
I ordered food & they refused to give Me my food for having a $100 bill 💵.... I am a highly disappointed customer Me being from Donna, Tx. I will Never Ever come back to this McDonald's branch again. It's not my fault banks refuse to only give me $100s. Money 💰 is money, I can't complain to banks when they don't have change 🤷🏽♀️ For this reason I got Jack In the Box today
I'm not a person to complain, but i just came home from this restaurant. I ordered in drive thru, and i told the lady i wanted to get the deal for the McValue choices for a double cheeseburger with no onion/pickles/ and mustard and for the 2nd item for $1 i wanted the fries. She asked what size of fries i told her the size it comes for the $1 deal. I repeated myself 3 times, i go to pay and i excuse myself because i had to yell fries 3 times so she could know what my 2nd choice was. I pull up to pick my order, i look at my receipt and see i got charged $3.09 for the fries. I asked the lady at the window to verify first by showing my receipt, if the 1st lady took my order right. I explained the Mcvalue meal deal and she says that the deal is over. I tell her that the signs are literally there where you pull up in the drive thru and on the phone app, i show my phone to her and says that i have to buy 2 burgers to get 3rd item. I tell her no, that ive ordered before at the app and you get to choose from the options on the Mcvalue menu. She still is confused, i tell her that its fine to go ahead and give me my order. I was keeping the line up, and both girls didn't even know what deal they have going on, its not about the money since its just a few dollars, but its about being able to get the deal.
If I could leave a 0 star review right now I would 😐 I love going to this McDonald’s cause it’s close and the workers have always been nice and quick. Today I went for a quick meal which I placed online and when I get to the drive thru I see they added new pies so wanted to try them but the employee gave me an attitude over the speaker cs I had ordered online which I clearly then said separate order . When I get my food the sauces were wrong and they only gave me 1 pie when I had ordered 2!
Ordered thru mobile order and asked for a double quarter there was no people, it was not packed at all and yet they manage to mess up order and make it a single smh and then we take it back and they wanted to just add the missing patties lol 😂 so they remake and what do they do they make it messy as hell smh !! so advice to customers , dont complain because they will do it worse
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602 S Salinas Blvd, Donna, TX 78537
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602 S Salinas Blvd, Donna, TX 78537
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