Starbucks

Natalie

Very hit or miss with whether the drinks taste good or not. It’s like sometimes they ignore the instructions and amount of pumps requested.

Dustin Verdone

For drive through this location is probably fine but I'd skip this location if you want go inside. No seating inside, no bakery display case and the associates seemed like they were zombies. The blonde girl doing drinks was barely mumbling the names on the cups and she didnt even put the hot sleeve on my drink she just set it on top still folded up. The parking lot also sucks.

Eric

They got rid of the tables? Basically just a drive thru or take away. No where to sit inside or outside. I used to like to come warm up after the beach and relax waiting for traffic to clear. Don’t come if you’re looking for a coffee shop to chill at

J T

drive thru closed but people are working doesn’t make sense but sure i’ll waste more time coming in what a crock…

Pham Le Phu

Kenzie gave us the biggest attitude for no reason. Note we gave attitude right back but only in response to the attitude given to us first. We walked in and showed her a previous order on the phone, since it’s easier that way. She rang it up for *two* drinks, but we only wanted *one* - a previous order on the screen showed two. We apologized immediately and clarified that we only needed one. That’s when the attitude started. Instead of simply confirming our order, she acted annoyed. Because of her attitude, we decided to cancel the order. She refunded it, but while we were waiting, she asked if the money was “back on our app.” We said no. Then she said we needed to scan our card so she could put it back… but she never asked us to scan anything in the first place. The whole interaction was unnecessarily rude. I have never experienced such attitude over such a simple correction. If someone starts off disrespectful, I’m not going to sit there and take it. If this is how Kenzie handles basic customer interactions, she really shouldn’t be in a customer-facing role. Maybe working in the back making drinks would be a better fit. If Kenzie is your server, I recommend turning around and walking back out. Manager: please review the cameras and see clearly who gave attitude first, because it wasn’t us.

Cory Wilcox

I placed my order at 4:10 PM and didn’t walk out until 4:19 PM — nine minutes for one simple drink. There were five employees on duty, yet the pace was painfully slow and lacked any sense of urgency. One person was just aimlessly sweeping while others moved at half speed, chatting instead of focusing on customers. To make it worse, I overheard a barista mocking a customer who had just called to complain — making fun of him right in front of everyone. That’s not just unprofessional; it’s disrespectful and completely unacceptable. This Starbucks at 905 Orpheus Ave, Encinitas needs serious management attention. The slow service, dismissive attitude, and overall lack of respect for customers make this one of the worst Starbucks experiences I’ve ever had.

Daniel Zupanc

When my wife was 8 months pregnant and asked to use the bathroom, the person at the cash register insisted that she buy something first. I get that it’s your store policy, but come on… have some decency.

Sophia Hildreth

I went into this Starbucks around 4pm when it wasn’t busy and ordered a London Fog, tipping $2. When I got my drink, the barista had written “thanks?” on the cup, which came across as sarcastic and unprofessional. There was no rush, and the interaction felt dismissive despite the tip. This location doesn’t seem interested in providing basic courtesy or service.

Sonny Javier

The establishment has no chairs or tables. I saw teens sitting on the floor while waiting for their orders. If you don’t care for customers, they won’t care for your establishment.

Nika Joy

App says in store and drive thru open until 8pm. Doors locked when we got there at 6:30 pm with no hours or signage indicating why. Only an QR code pointing to the standard hours. Employees inside motioned/indicating that only drive thru open. That is bad communications, subpar service. Not impressed.

Monique Tinahui

I arrived at 7:35 PM, but the place was already closed—even though the listed closing time is 8:00 PM. If you stop serving or begin closing up earlier, that should be clearly stated. It’s frustrating to show up expecting service and find the doors already shut.

Eli Gh

Disappointed with the customer service at this Starbucks location. Asked for a remake due to a bad first experience, but encountered rudeness instead. The barista refused to remake the coffee and requested me to leave the store. Hope for better service in the future.