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Wendy's
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Endicott

Wendy's

★★★★ 3.9 · 100 reseñas

En Wendy's Endicott, te damos la bienvenida a un ambiente familiar donde podrás disfrutar de nuestras jugosas hamburguesas hechas al momento, acompañadas de nuestros deliciosos chili y patatas asadas. Con ingredientes frescos y un servicio amable, nos esforzamos por ofrecerte una...

Wendy's

Burger · Endicott

3.9 · 1,060 reviews Google

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locations.wendys.com
Yelp 2.0 (12) TripAdvisor 3.1 (14) Uber Eats 4.4 (700)

About Wendy's

En Wendy's Endicott, te damos la bienvenida a un ambiente familiar donde podrás disfrutar de nuestras jugosas hamburguesas hechas al momento, acompañadas de nuestros deliciosos chili y patatas asadas. Con ingredientes frescos y un servicio amable, nos esforzamos por ofrecerte una experiencia rápida...

En Wendy's Endicott, te damos la bienvenida a un ambiente familiar donde podrás disfrutar de nuestras jugosas hamburguesas hechas al momento, acompañadas de nuestros deliciosos chili y patatas asadas. Con ingredientes frescos y un servicio amable, nos esforzamos por ofrecerte una experiencia rápida y sabrosa que te dejará con ganas de volver. ¡Te esperamos para compartir un buen rato!

What Customers Say About Wendy's

Wendy's in Endicott has mixed reviews. Some customers praise the clean environment and friendly staff, especially at breakfast. However, many report issues with order accuracy, long wait times, rude service, and dining area inconsistencies.

Popular Dishes

Asiago Ranch Club biggie bags Carmel Frosty bacon double stack medium fries 4 piece nuggets jr bacon cheeseburger Junior Baconater

Best For

Quick Bite Solo Dining Casual

Tip: Check your order before leaving, as accuracy is a recurring issue. Breakfast may be a better experience than lunch/dinner.

Features

📶 WiFi 🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner Coffee
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

What to see nearby

En-Joie Park
A 336m

En-Joie Park

parque

View details

Data from Wikidata

Frequently asked questions about Wendy's

Wendy's is located at 217 Washington Ave, Endicott, NY 13760, Endicott.
Wendy's offers burger cuisine.
Wendy's has regular opening hours. Check their profile for updated schedules.
Wendy's offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Wendy's based on customer reviews are: Asiago Ranch Club, biggie bags, Carmel Frosty, bacon double stack, medium fries.
Wendy's is ideal for quick bites, solo dining, casual dining.
Wendy's in Endicott has mixed reviews. Some customers praise the clean environment and friendly staff, especially at breakfast. However, many report issues with order accuracy, long wait times, rude service, and dining area inconsistencies.
Check your order before leaving, as accuracy is a recurring issue. Breakfast may be a better experience than lunch/dinner.
1,060
Reviews

Wendy's Endicott Reviews

3.9
1,060
5★
42%
4★
27%
3★
15%
2★
7%
1★
9%
Reviews (100)
A
Ashley Condie

Food is always hot and fresh at this location Great order accuracy. Staff not overly friendly

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Cheryl Sears

Cashier at Endicott Location on main Street. was very polite and we were very satisfied. 8\22 at 4:15...Her name was Amber. Thank you.

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Torri Tanzini

I have enjoyed the two 10-piece chicken nuggets for $5 twice now at Wendy's ... Yummy! Honey mustard is my favorite dipping sauce 😋

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Amy Carle

This location is always busy but moves at a quick pace and gets the food orders correct every time. Food is already hot and fresh.

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Owl

I have no idea who served us but the gentleman that was taking our order at the drive in is my favorite person ever, if you see this guy at the drive through you are very funny and I will never forget you.

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Elizabeth Burgess

We stopped here to get drinks and frosties tonight and it was good! The people were friendly, the place looked clean, and we got through the drive thru quickly even though the line was long. I'd definitely stop again!

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Nashique Smith

I love this Wendy's due to the staff their now. The food is always fresh and hot. The team is always customer friendly and respectful at this location. Love you guys!!

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deletedTestimony

Great location and a surprisingly fast team. They're very good at keeping the place clean despite the school being nearby. I love to sit at the tables near the big windows.

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Jessie Kim

The staff is always super nice and very quick with orders. There's always a booth or table available so it's a great place to wait for friends

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Jimmy Harris (Jimmy)

The few times I have ordered from here,has been delicious. Moved from Durham nc where the food is great so very few places have the quality up here. This wendy's has been good every time.

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Dawn Herdman

Love their biggie bags for 5 dollars and their frostys! Wish the dinning room was open longer than till 7pm but hey employees have a life too.

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Michele

I just love Wendy's and they're open all night up in Conklin area or towards Conklin area anyway pretty good food it always is fresh made them right onto man nothing just sits there you know

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Vincent Leseberg

Great food, and they let me use a coupon that wasn't quite matching and figured out how to make it work.

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Veronica Webb

~Fast, reliable service with a smile~

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Kian Hurley

I ordered a coke and a large frie, it came to 4.65 but when I got my food there was a 8 pic chicken nugget and 3 large fries

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Bridget Sage

It's all about who you get on the register and who busy it is. I got a nice girl today at the register who got my food in Fast and friendly I got the 4 for 4 with a burger fries and chicken nuggets and a drink for four bucks and was satisfied with it. When I got done she was cleaning the restaurant and it was Immaculate in there I give her props and give them 5 stars for the visit today.

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Mark Milicic

This place is always sooo busy but they really get you out quick most of the time. The last few burgers I bought were neatly stacked, not lopsided as with some places. Seema.like this crew cares more than most!

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Edna Anne

Awesome night staff!

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JAMES SEIBER

We go here on Sundays usually. Staff is very friendly and polite. The service and food are really great. I have been there many times and have not been disappointed. I would highly recommend this location for superior service and food.

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Scud

Fries were perfect and Baconator was Delicious. Drink machine was right on. I usually don't review but, great job.

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Brandi R

I just recently moved to the area and I always enjoy stopping in your location. My food is always fresh, the employees are always working hard, and the only time I was a little disappointed was when the soda machine was down. But weren't we all. This location is in a very busy spot. And I know from working in the food industry, that depending on your location it can become very overwhelming. And and even when under pressure and really busy, everything is continually consistent.

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Silas Lantixian

Got beat up here and the worker there kicked everybody out, didn't even care who or what happened. Loved that and almost ended up going through their window but they didn't even try and get me to pay for it 🤞 fr awesome place

B
Beau Radley

Never cold or soggy fries from this location. Their baked potatoes are always fresh, fluffy, never one of those day old, over-kept boulders other locations seem to have

A
Allen Spicer

The burgers are really fresh never frozen, but I'm a chicken sandwich fan and that's usually what I order. The food at this wendys especially is always fresh never dried out and hard, with a pretty quick wait time. The kids love the 4 for $4 and they always ask if we can get them and then tell me we have to go to this location. If any of the employees are reading this keep up the good work, it's great having a place to rely on when I need to grab some good food quick.

T
Teresa Floraa

Fresh food. Workers very polite.

K
Kareemah Scurry

My husband and I stopped for a quick bite to eat tonight. I didn't get a chance to catch the young man's name working at the drive thru, but he had AMAZING customer service. So polite and friendly. Definitely an awesome addition to their staff.

Brenda Lutz
Brenda Lutz

Quick bite, had a bit of a wait, but I was frustrated thatc4 people who ordered after me; all got thier orders prior to me getting my simple order and then he totally forgot my Carmel Frosty which was NOT at all like it's advertised or pictured I basically had a vanilla frosty with a squirrel of Carmel at the bottom! It was VERY DISAPPOINTING!

Jovanni Lobevero
Jovanni Lobevero

Very nice clean and good condition but i wish they took apple pay

Garylee Haggerty
Garylee Haggerty

Once a week have lunch with my wife and we occasionally choose Wendy's you never disappoint. My dog & I give you five stars, he loves a pup cup.

Joe Laskowski
Joe Laskowski

Wendy's in Endicott NY is very clean. The workers are friendly which is a nice change of pace from other fast food servers. I tried the Meal of Misfortune. It was good and I was not disappointed but my advice is it's not for the weak of heart.

Shalva Shaduri
Shalva Shaduri

For this budget you won’t find anything better near Binghamton if you like old style houses, playing golf and relaxing after active day in a spa. I only had a breakfast that didn’t have much varieties and choice but anyway that’s okay for this budget here.

Kodi Bond
Kodi Bond

Everyone loves Wendys.. from their Asiago Ranch Club to their biggie bags. But their breakfast.. 🤌🏻 SLEPT. ON. I heard about their 2/$3 breakfast deal - and things are always tight here.. so I tried it this morning and MY GODD. These potatoes are hands down better than their lunch fries. Lady was so helpful, and cheery. Not like fake customer service voice either.

D
Delilah Dyer

What is going on with the parking lot. The drive-thru was closed because of the work. But the food and the people were awesome

D
David Moore

The counter cashier looked incredible and perfect in her Halloween dress. Oh she could marry any straight man in the world in that dress. And in case Wendy's corporate looks at this she was not dressed sexy at all her stockings were hilarious. Have a good night D. M.

b
bradlee bismark

Good was good. And fairly quick. There is alot if young kids here because the highschool is across the street. I'm not a big fan of fast food but the experience was good and I will go again I'm sure.

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Katie Longo

The food was good, uniformed and not as greasy as usual, which is great. However today they seemed a little understaffed, so food was out a lil bit slow. Great service. With a smile

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J C

Always pretty quick service. Friendly staff and it never seems to be too crowded or busy. Love when I can go right in and just get my chicken nuggets without having to wait in a long line lol 😀 Also love that they keep it clean

B
Brian

It's a typical Wendy's. Food is consistent with other Wendy's. Parking can be slightly tricky at peak times like lunch. There is a school across the street so lunchtimes during the school year it can get crowded. All in all though no different than any other Wendy's.

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William Howland

I seldom eat fast food. You order your own food and wait for it to be pushed across the counter to you. Cost was not terrible, the food was the usual sub par fast food.

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k s

Good food but prices are climbing all the time.

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Josh Rose

I'm an avid Wendy's fan worked in the Horseheads Wendy's through high-school and I believe thier one of the best fast food chains available this one had the food rite but service was below par didn't tray it rite (like each meal on its own tray) missing items and a burger ordered plain came with everything on it.

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Reid Guyett

I do t go to Wendy's often but the cost of the combos here is quite high compared other fast food. $12 for spicy chicken combo.

A
Andrew Pleus

Food is always good here, but getting through the drive thru can be time consuming. If there are no cars or only one in line it's only a 5-10 minute affair, but if you get there at prime time and there's any sort of line, expect to wait 20-30 minutes.

A
Alidius “Alendi” Bael

Always good service and great food. Though the line may be a little long sometimes, it's worth the wait. Their breakfast menu is pretty good and their potato wedges for breakfast are phenomenal! I could go for those instead of their fries at lunch time but their burgers and chicken are great as well. I would definitely recommend this location to anyone looking for a delicious and quick bite.

Gayle VanDeventer
Gayle VanDeventer

Great service. My burger didn't seem as good as usual, maybe it was just me?. But the fries were fresh and hot! The Frosty was good too. There was no regular Coke however.

t
tom clark

Long wait inside and out. Check Your Food ! Watched a lot of food being returned due to order being wrong. Food was Hot and fresh, service was very polite

R
Riara Ross

Its fine, but the orders don't go through correctly sometimes from miscommunication, and when this happens they're a little rude. But the foods good, and the people at drive through DIDN'T WEAR MASKS. Just wanted that out there.

M
Marianne Couch

Wanted something they don't have now so took a chicken sandwich. It was dry but ok, fries warm and a soda. Only went thru drive thru. Service was good.

B
Benjamin

Not bad for a Wendy's, but you need to hit it at the right time. Can be one of the most inconsistent places. Sometimes it's hot and fresh, sometimes you wonder when the burger was cooked as it's hot, but that weird dried out things get when kept heated by steam. Friendly staff, but it's right across from a high school so it's packed at lunch with them and often many HS kids just hanging out inside afterschool for hours being HS kids so I recommend the drive through.

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John Heeter

Wendy's nice place to go if your not in a hurry. seems to be slow and the food is really never that hot. It's warm like it's been setting under a light for a long time.

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Mark J. Radzikowski

Drive thru line moved rather quickly. The staff were friendly. While handing my drink thru window, associate cracked the lid which spilled drink on my lap. They were very apologetic. I wasn't upset at all about this, but got home and realized two out of three of our burgers were wrong.

B
Beverly Blanchard_pedley

Food seems to be getting better but prices continue to rise. Staff is always friendly. Wendy's is not a place I go to very often. I don't like their food to be honest. It's so bland!

A
Allen Brown

Good burger, single with cheese, seemed kind of small, but tasted good. New fries, I liked the old ones better. Value, $10 and change for a single medium meal seems high for fast food.

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Oakford Zane Smith

Just stopped for a Frosty quick and staff on register was friendly and very pleasant. Seem to realm care on how clean dining room was. My question though is why are the frostys not solid? Little melty for my liking. This seems to be frequent.

D
David Moore

The fries are never hot or fresh. They also close down a large part of the dining area early. That's ok I now know that some other restaurants in the area have better tasting food, i would not have ever tried other places to eat if the good seating area was not closed in the afternoon.

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lindsey kinne

Recently I’ve been trying to order the brownie batter swirl and just this past time I was told that they “no longer have it” however I looked this up to confirm that information and it says it’s apart of the permanent menu and I have not seen anything about it being discontinued. So if it is temporarily out of stock than that’s ok but I think it’s very poor customer service to be dishonest about an item no longer being available if it’s only temporary just because you may be frustrated that customers keep attempting to order it. Plus employees at this location tend to have a problem putting the correct condiments for my salads when I ask to adjust my dressing to ranch. It’s always that I either end up with caesar dressing which I can’t eat or they do give the ranch and I end up also being given the crispy onions which don’t go with the parm caesar salad.

ZiG z4g KiNG
ZiG z4g KiNG

I dont eat at these places. Don't trust ppl to prepair my food. I do deliver for them though. This one holds me up and gives me attitude during the day. At night often they are great.

Jeff Green
Jeff Green

Food decent service isn’t too bad sometimes they forget stuff so make sure u check ur order

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shania france

Gave me uncooked burger, and when I called to complain about it, they said oh we were going to give you another one, but you drove off however, I have it in the bag with the rest of my food and also hand it to me and say thank you have a good night if you were planning on giving me a burger that was probably cooked instead Mad as hell

d
dominic shelton

Place was trashed garbage litterally everywhere took forever to get my food and manager was unpleasant

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stefan trusca

Dont bother ordering anything using more than a few words, you will likely not get what you ordered. Just like any other fast food joint in the area. I'll just skip the meal next time

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G and S Beckett

It would be great to give this place a good rating but their service sucks. Always messing up my door dash or drive thru order. These people run around declaring more money yet can’t do a simple job.

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Ian

Eh, it's Wendy's. They serve fast food. I don't go there expecting a really excellent meal. I go there because I need food fast and everywhere else is either closed or worse. That being said I wish the owner of the franchise would give people using their drive through some COVER from the bloody rain and snow.

N
Neil Hobbs

Woman at the first drive through window was snippy and rude when I repeated their astronomically high price for the 4 value menu burgers and 1 fries we got. Over 14$ and then there was literally postage stamp sized bacon on all 4 burgers. This charging more for less and allowing your workers to be rude has got to stop in our country. Wendy's isn't the sole offender by far just one of the many

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David Atwell

There were four of us that went to this location for lunch. The service was very slow (20 minutes in line, 15 minutes more to get the food). The food was barely warm. They had a lot of customers both inside the restaurant and in drive-through. I don't know what the problem was. They may have been short staffed. If that was the case, they should set people's expectations accordingly. I won't be a return customer to this Wendy's location.

Nathan W.
Nathan W.

Asked for a bacon double stack no onion or pickle, and got handed a sandwich with no bacon instead.

Zachometer
Zachometer

Wendy’s in general is VERY expensive for what food you get, for the 20-25 minute wait, for the mediocre environment, and for poor service. My child enjoys Wendy’s so we stop by on occasion. If I had my choice I’d never visit.

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Trueflight Silverwing

Due to what I'm guessing is poor maintenance, I ended up being locked in the restroom after the door handle broke. Had to call the store to get someone to let me out. Wasn't even offered an apology or anything.

M
Madelyn Ciprian

The food is good, the only problem is that unless I narrow it down to a 4 piece nugget with a frosty, they continuously give me the wrong order. It's very simple.

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Johny

If I want an $8 Burger I'll go to a bar or even a restaurant. You guys are nuts.

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Sladja Dj

The soda machine was out of most of the drinks. A smaller group of teens was joined with a huge group of over 50 teens and started fighting. We left through the back door.

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robert stueber

arrive at store at 10 and waited in line at the drive thru for 20 minute only to be told they didn't have enough eggs to make my order and when I complained I was told to go to MacDonalds - won't go back again. If I could give less than one star I would

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Victoria VanTassel

Unbelievable. Ppeople in this place have absolutely no idea how to do their job. We just got food in the drive through, paid for it, got home, and discovered they didn't give us half of the food. A few days ago, we ordered 2 chicken sandwiches in the drive through, they gave us 2 sandwiches, in wrappers that said "chicken" on them, inside there were 2 cheeseburgers. Last week, same thing happened, given 2 cheeseburgers instead of chicken sandwiches. Is this a joke? Never going to this place again. This is unacceptable. If I could, I'd give them zero stars.

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Dan K

Rude drive thru worker has an attitude

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Lynne Luxner

I should have taken a picture to express what my anger can not. I first wanted to say that the STAFF were not the problem, or maybe in a roundabout way they were, and I have not ever formally complained, so perhaps I need to take some of the blame. I will also acknowledge that I went here at at 10:30 pm, the Sunday night of Memorial Day weekend, but when I still have to pay the ridiculous prices that I do any other day or time, I would expect the same quality. I bought an Asiago chicken sandwich, and when I got home and took the bun off, the chicken looked like it had been cooked in oil that was a week old, and it didn't even look like a chicken breast. By the time I had "trimmed off" the burnt nasty coating, the breast that remained was literally not even 2 tenders worth of meat.... and that is $7?? You have GOT to be kidding me. (I actually had said to my son while waiting for 20 minutes in the drive-thru, "They can't possibly mess my order up worse than last week when I ordered their guacomole chicken sandwich... He laughed and said, "is that what you had ordered?" *pointing to the picture* "That's definitely not what you got. No guacamole, nothing at all like the picture." (I dont even know WHAT they had given me that night, some zombie-like concoction of all their chicken sandwiches combined with NO guacamole to be found.. Into the trash that sandwich had gone...) BUT... tonight was it for this Wendy's and Wendys in general. I used to be okay with paying higher than McDonald's pricing, because I expected a higher quality of food, but in my past two visits, I have spent $36 for 2 meals for my son and myself, and mine both have gone in the trash... Absolutely garbage. The $3 hot chicken sandwich that the Weis deli makes is a much better chicken breast quality, and less than half the price. I wonder what Dave Thomas would say if he were alive and made to do a taste test of those chicken sandwiches. Just terrible. Will not be back .

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Md Minhaz Chowdhury

Aweful service and bad associate. No professionalism, the associate was probably under influence. Very bad service compared to standard Wendy’s. The manager shall apologize to us.

이건아니죠

Racism store. i bought dave's double combo and big bacon classic combo and coldbrewcoffee. they gave me double stack combo, jr cheeseburger deluxe combo, frosty-ccino. don't go if you are not american.

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Steven McKenna

They just tried to rob me because I was using a coupon. I tried using a 2 for $12 small chicken sandwich combo. I added cheese to each sandwich. They said my total was $17 dollars and some change they insisted it was the tax. Tax on 12.60(added cost of cheese) is .50 make it make sense. I'm calling corporate on Monday because it's the register that's actually robbing me. They tried saying I guess it's the tax on the original price?! That would still only be a $1.20 why is Wendy's stealing

M
M G

Bacon was old and not fresh. Associate had a bad attitude at drive-through like she hated her job (should never take that out on customers) and they didn't give me napkins or a straw. Had to go inside and ask. Inside was a mess. It was filthy.

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Tiffany Rohmann

Found hair in my food not worth aggravation to even go back because it was chilli who to say the rest of chili don't have hair in it I'm type of person if their hair in my food i won't eat it so thanks

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Joseph DePetro

While waiting for someone to come wait on me at the counter for several minutes they changed to lunch menu at 1024 and when someone finally decided to wait on me I was refused breakfast and when I mentioned I was waiting forever to be waited on while they changed menues early all she did was shrug her shoulders, " oh well. ". What a circus this place is. FyI this review was completed at 1031 AM, so clearly they shut down breakfast early with zero apology.

A
ACE

Once again failed to complete my order successfully. I ordered a sour cream and chives baked potato.. they didn't give me sour cream. I had to drive back, and ask for some. The drive thru person didnt apologize. By the time I made it home my food was cold. This happens everytime I'm here.

A
Art is Shalette

Treated me as if my money wasn't green like the next customer. Waited 15 min for 2 50© frostys due to the young lady being lazy about getting cups. And never put my order in my hand it was left on the counter. As a black women this is some of the worse customer service I've ever experienced. Broom county is a very racist area be careful.

M
My Email

Went through the drive thru and they were blasting loud music and yelling at the girl with the long hair working the drive thru window and yelling over the mic and talking very rude to her while she was taking my order and she started to break into tears and I told her to report them to her boss, I think that is very unprofessional how they play the music so loud and how they speak to her.

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Rick Arletta

This has to be one of the worst Wendy’s I’ve ever experienced. I’m writing this after 4 different attempts to buy food. The store manager is rude and unhelpful, it’s seeming like every lunch there system is down, but also it’s down for the late night hours too, they turn off the mobile ordering I have a $34 dollar meal I can’t get my money for because upon ordering from door dash they decided there not doing mobile orders. This place is in desperate need of restaffing but it does look nice in side.

A
Anthony Koedatich

Poor customer service and crazy wait times

K
Kim Harper

Ordered on GrubHub, took forever, food was cold, they forgot all our sauces and my nuggets with my combo order! Also my fries. I called to see what was taking so long and they were snippy with me and told me to just cancel it! As if I could! It was already paid for and it's not that easy with GrubHub. Never again!!!

R
Raymond Rudolph

Waited over 15 minutes for our order. Then the lady threw it on the counter and walked away so my wife said "I am assuming this is my order". The lady turned around and rudely said"you are the only one standing there"

D
Dom Reyes

Man I come back around to try changing my mind. First the girl that was at the drive thru was on point great and good customers service yet management ya gotta be on point and not be so rude when asking about my order. Could've just added another drink or even asked me to come in. Shame on ya

K
Kadence Banks

I went there tonight with my children and fiance and was not good, my burger was pink on the inside not cooked! And the fries were very greasy literally dripping couldn't even give my son his fries😤 this was terrible and they're staff were very rude. I would give this 0 stars if possible very disappointed 😤🙄

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edward shelton

Every morning, I have the worst service ever scan the line for 20 minutes. Three Staring at you, you ask him if you can get somebody at the counter anyhow just walk away. It’s like it’s every morning that’s too windy in endicott on Washington ave

Silicon
Silicon

Whoever was working 2nd window at 8:30 this morning needs their hearing checked. You guys overcharged me and my order was completely wrong. I come here often, whoever that guy was, I had never seen him before - I hope I don't see him again

Hector Medina
Hector Medina

The service is terrible you have to wait for a very long while for your food waiting for my food will be the last time because I'm never going back to this place why because they spit in my burger never offered me a refund or replacement with no spit have you ever received a burger that looked a little bit shiny or very drippy it's because they spit in your burger I didn't eat this I fed it to my dog no refund no replacement no nothing so I have contacted a lawyer and I'm going to be suing them terrible place I would not recommend anybody eating here unless you want to spit Burger

Connie Finch
Connie Finch

I ordered a Junior Baconater and a large soda. Upon arrival home, I found that I was given a small cheeseburger with a stip of bacon. They also gave a small soda. My order is mixed up EVERY time I go through the drive thru on Endicott. But they certainly don't mind taking my money for my original order.

Chloe St. Etienne
Chloe St. Etienne

Road trippers, avoid this area at all costs. Seems to be riddled with drug addicts/crime, because every business immediately refused restroom service. This location’s staff avoided even looking up as I waved/knocked from outside (around 11pm) seeking food in exchange for restroom use. The patrons in the drive-thru line seemed equally traumatized when I politely tried to ask a question from my car (rolling their back window from 6 ft away).. Also avoid 86, bumpiest/worst highway to drive a tow on.

Tom Beierle
Tom Beierle

Typically I enjoy Wendy’s, the one in the industrial park “loves” is great. Best I’ve ever had. But this one in endicott is usually mediocre at best. And today I had the worst experience ever. I ordered a medium fries, a 4 piece nuggets, and a jr bacon cheeseburger. And at first I didn’t add the cheeseburger but did once I got to the window. He said it went from 7 dollars to 12. I was confused but just said uhh okay I suppose. Figuring I’d just look at my receipt, but never got one and he shut the window. So I went to the second window and told her I think I ordered it wrong, it should be the 5$ biggie bag that comes with all these items and a drink, can I change it? And the manager came over and responded with “no it’s already rung up” and since I had a long line behind me I went inside and she came back over and said “I already told talked to you?” And I said yes but I didn’t want to hold up the line, can I just return my food and buy the bag since it’s less than half the price and also get my drink? She replied “this isn’t a department store, you can’t just return things, there’s nothing I can do for you, you ordered it that way” so I told her yes and I tried to change that but he didn’t give me my receipt so I didn’t notice till the second window before receiving my food so it still could have been changed? But she insisted it couldn’t and said “can I just give you a drink?” I told her I don’t even care about the drink I just want my 7 dollar back. And she said she can’t do that and to have a nice day. To which I walked away and said thanks for nothing! And she laughed at me and said “have a nice dayyyy!”. She was a heavier set women with a few missing teeth working at 430 on a tuesday October 29th. I’ve always been offered a combo when if I’m ordering items separate and have always gotten helpful service if not satisfied at other restaurants. I was not a difficult rude customer that she needed to be rude to in return. I just wanted the correct value for my food. And was told it was my own fault even though I had noticed it before receiving my food. But once they have your money they’ll be dammed if you’re getting any of it back. That’s their money now! I will never go back to that Wendy’s as long as that women is working there. She was extremely rude from the moment she started talking to me. How she got to be a manager of any business is absolutely beyond me.

Joshua Kaye
Joshua Kaye

Not the first time my order has been messed up and the people were rude. This time I ordered a spicy chicken sandwich and got a chicken bacon ranch instead. Tried to eat it as the line is crazy and they won’t let me come up to the door when the lobby is closed. The chicken gleeked grease everywhere. It was so disgusting I couldn’t eat anything.

Michael Savona
Michael Savona

Waited in line for almost an hour, several people behind me in line left, I probably should have done the same. They screwed up the order for the person in front of me then made us all sit there for almost 10 minutes while they figured out what was going on inside, before asking the customer in front of me to pull into a parking spot. By time I got to the window my food was getting cold, when I got back with the bag was missing a whole order, was given wrong drinks, and not one of their employees had any customer service, let alone people skills. Would give ZERO stars if Google would let me. $50 order, got $3 service, too pissed off to go back and wait in their ridiculous line for the refund, or another cold sandwich. Normally I would let this go, but this is the 3rd time in a row from this location that we experienced some if not all of these problems in the last several months.

Jacob Cross
Jacob Cross

There's a sign posted at the door that says the dining area is closed and to use the drive thru. The dining area has people clearly eating inside despite the doors being locked. Clearly the manager is showing favoritism and closing the main part of the facilities just so a single group can eat alone. I'm gonna go to a different location. Thanks for delaying my lunch.

Rachel
Rachel

they always have a attitude every single time i go there. I have worked food service jobs before so i can understand being frustrated but to take it out on customers? bro i even asked for a potato 10 TIMES without someone rushing the order because they are going on break and gaslighting the customer that they never ordered a potato. Not once have i complained to a manager since i try to understand but they need to hire nicer students

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About Wendy's

How to get there

217 Washington Ave, Endicott, NY 13760

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Highlights

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Many Reviews
1060 reviews
💰
Budget Friendly
Price level
👨‍🍳
burger
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
Coffee
🍰 Desserts
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
12-11PM
Rating
3.9/5
💬 Reviews
1,060
💰 Price Level
$
⏱️ Typical Visit
People typically spend 10 min here
📞 Phone
+1 607-754-6124
🌐 Website
locations.wendys.com
📋 Menu
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Amenities

📶 Free WiFi
🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
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The Neighborhood

Location

217 Washington Ave, Endicott, NY 13760

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