Pretty good for fast food. We hit the drive-thru - it was quick, and the staff was very nice. The food was also pretty good. Did you know they have chicken here‽ 😁

Lorenzo Warfel

DELICIOUS CHICKEN BOWLS! I highly recommend the Chicken Bowls as the chicken is grilled, flavorful, and hearty. El Pollo Loco has great portions when it comes to chicken bowls. They come with rice, beans, salsa, lettuce, and sour cream. I got the combo which comes with a soda and small bag of chips, it was about $17 bucks. I found the combo was a little too pricey, but satisfying. The service was good, I only had an issue with the drive-thru wait. I wasn’t in a long line, yet I was waiting for a good minute. Hemet’s El Pollo Loco is pretty tame although it’s on a busy street (Florida Ave). It’s quiet and people usually opt for the drive-thru window. The inside of the restaurant is clean and well-kept.

Naria Stevens

Finally! An El Pollo Loco that allows me to eat a whole chicken wing. It actually had meat on it that was juicy and edible. You have no idea how long it's been since I've been able to enjoy a chicken wing from El Pollo Loco. 😅 I'm usually nervous to order it. I ate that wing so fast, I couldn't take a photo of it.... But you can see the quality in the rest of the meal. 🤓 Thank you! The broccoli was moldy, inedible for me. Potatoes were great. Customer service was great, but no napkins and I made a mess. 😅

WILLIAM THE CONQUEROR

First time trying El Pollo loco in like 25yrs and it was pretty good I got both of the new whole wing meals the tapatio wings were okay but the cotija and garlic are the Bomb the rice was okay and the fries are really good as long as you use the salsa bar to get some extra toppings for them. The service was super slow especially since when I got there only two people in line definitely need to speed it up oh yeah really good churros 👍👍

+9

Marcia Carr

One of my favorite locations ..however on this particular day...the prepackaged green sauce was sour and bubbly...also,on numerous occasions forks/napkins not included in the bag.

AJ RODRIGUEZ

I was very unhappy with my recent interaction with this Pollo Loco. I ordered a Baja Shrimp salad through the drive thru. I got home & realized they gave me chicken instead. I do like the chicken, however I was really wanted to try their new item. My uncle went back to have them switch it. All they did was remove the chicken from the top and replace it with shrimp. I thought this was the wrong way to resolve the issue as it was their mistake to begin with, we had to waste time and gas to go back, and we still did not get what we asked for. The salad has different components which is why I wanted to try it, it is not as simple as switching the protein. The salad I ordered has pepitas and queso fresco, no corn. Definately, not the right way to handle this situation. It felt as if they were upset we called them out for their mistake and did not take the time to correct THEIR OWN mistake. Not going back!

alison mckee

This is my second visit to this location. Both times there were mistakes with my order. This visit I got dark meat instead of white meat. The receipt was correct but the food I received was not. The quality of the food was well below what I know El Pollo Loco to be. The red salsa was nothing like its supposed to be and the chicken was dry. When is dark meat ever dry? I am very unhappy with this location as a whole. Sorry but I don't recomend El Pollo Loco Hemet.

Joey Padilla

Your order a 10 piece it's almost $18 just chicken no sides. Then they fit it in the little black to go box. I open it and count the chicken pieces. They have wings that are 1/2 dollar size and legs that look like a baby chicken. But ! Those pieces count as 1 piece so you pay all that money like potato chips the box is half full of air ! Disappointed.

Please don’t come here. I ordered a 3pc meal and only received a 2 piece meal leg and thigh. Horrible experience will never come back to this location again. Not worth driving back to get an extra piece. People please verify your orders.

richard valdez

How the hell you run out chicken at a chicken place that only services chicken at 7pm on a Friday. Like what the hell you want me buy

alan collard

The 4 time I've been there the Chicken was so dry by the time I got home ir was like Jerry the last time Iwas there I told them about it asked for the new one off the grill got home same thing they really over cook the chicken

Pearl

The service was great and the cashier was nice but unfortunately my chicken wasn't fully cooked 😕 I bought a family meal..smh

Judith Nordlund

Did Pollo Loco forget to use the salt? The beans tasted like you just opened a can and heated it up. You guys did Mexican Food an injustice. You guys should be ashamed of yourselves. I can cook better than your food. And the meal was not cheap. 63.00 dollars. I didn't mind spending the money if the food had tasted better. NEVER AGAIN WILL I EAT YOUR FOOD AGAIN.

Just A Customer

Stop by this pollo loco bought some pollo bowls was very disappointed with the quality of the food so I guess know they are putting left over chicken on the pollo bowls unlike before when they cut the chicken into squares and put it in your chicken bowl and it was an even amount with the rice and beans quality of the food was terrible too staying away from this pollo locos in the area.