Starbucks
Coffee shop · Hewlett
About Starbucks
Located in Hewlett, this welcoming cafetería offers Seattle-style coffee roasts alongside a vast tea selection and light bites perfect for breakfast or lunch. Guests consistently praise the friendly, efficient staff who create a warm atmosphere ideal for solo dining or working on a laptop. The invit...
Located in Hewlett, this welcoming cafetería offers Seattle-style coffee roasts alongside a vast tea selection and light bites perfect for breakfast or lunch. Guests consistently praise the friendly, efficient staff who create a warm atmosphere ideal for solo dining or working on a laptop. The inviting space features comfortable leather sofas where customers enjoy their favorite creations like Caramel Crunch Frappuccinos with extra caramel or thick whipped cream layers. While the drive-through is not currently available, the location remains highly accessible with ample parking and full wheelchair access. Known for quick service and knowledgeable managers who train their team well, this spot delivers a reliable experience for everyone seeking great coffee and snacks in a relaxed setting.
What Customers Say About Starbucks
This Starbucks receives mixed reviews. Many customers praise the friendly and efficient staff, especially mentioning Bruce and manager James. However, others report slow service, incorrect orders, and cleanliness issues. Some customers also had negative experiences with specific staff.
Popular Dishes
Best For
Tip: Be aware that there is no drive-through, despite what Google Maps may say. Some reviewers suggest the staff can get overwhelmed when it's busy, potentially leading to longer wait times.
Features
What to see nearby
Data from Wikidata
Explore the area around Starbucks
Starbucks is located in Hewlett, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Parks & Gardens
- Doxey Brook Park (A 126m) — park in the United States of America
Other Points of Interest
- George W. Hewlett High School (A 788m) — high school in Hewlett Bay Park, New York, United States
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Frequently asked questions about Starbucks
Starbucks Hewlett Reviews
Great staff. Very friendly always helpful and pleasant. The staff always make sure you feel welcomed and your orders come out quickly.
Good people good service but no drive-through. Google maps mentions that there's a drive-through. Which is why we went to this location but it worked out in the end anyway as we just went inside.
Very nice staff. Friendly and helpful
Very fast and friendly service period and a great place to hang out and enjoy your coffee and snack .
The staff here is very friendly and efficient. Bruce especially was kind and struck up a friendly conversation. He also was familiar with several people around me’s orders. Thanks all!
Honestly, I’m not a huge Starbucks fan at baseline. I don’t love how they handle social equity issues. That being said, this is the only coffee spot I can walk to… so I go regularly lol. The staff are always kind to me and regularly ask how my family is. I also REALLY appreciate that they have a changing table and plenty of seating. They get the order wrong sometimes, but they remake it at no cost. And yes, when it’s super busy, you’re going to wait a bit. All in all, it’s a good spot.
Needs an electrician to fix the outlets asap none work Also if u don’t tip they will literally burn the milk on your coffee
there’s some new guy there some big young guy with glasses and it’s very weird. i put my drink to be made with water and no lemonade. i watch him pour lemonade (keep in mind this was a mobile order and they were very busy so i had no idea this drink was for me) and then he gave it to me and i told him super nicely that i asked for the water version and he looked at the receipt and told me oh you should’ve told me while i was making it. like what? and i told him i didn’t know it was mine and he is just staring at me and remade it while he keeps looking at me with this weird smile as if i was the problem. new hire btw
We didn't use to have any issues with this store. However, the past couple of times we've ordered here have had either wrong, missing, or mixed up items.
This used to be great. Seems to have been a change in management last few years and it shows. The tables and where you get napkins are filthy! The food depending what you get could be stale and old they sell expired items. The drinks are only decent thing but some, not all, of the workers seem to not want to be there and also they argue with one another. The wait time is long. The disinterested lazy slow ones discourage the ones who do work and are pleasant. I stopped going there. Why pay sky high prices for dirty tables, expired food, ok drinks, and bad attitudes.
The wrap was frozen inside. The cappuccino was half empty. What are we paying for Starbucks???
THIS LOCATION HAS THE WORST CUSTOMER SERVICE!!! I ordered online two drinks and a snack. When I arrived at the store nobody was paying attention to the customers. I had to call three time to a employee to see if my order was ready. When finally someone told me it wasn't I had to wait like 20 minutes. I employee came, and old men who looked like Hagrid from harry potter but short, with the long and messy hair and beard, the mesy clothes. His appearance was very disgusting. He asked me four more times what I ordered, and I told him how many times he will asked me the same he very disrespectful began to imitate me. In the end he threw me the order in a bad way. This is no the way you treat a customer, never go to buy anything in this store. Customer service. 0
They do not tell you good morning, More than one occasion my name was turn the opposite direction. I I touch and turn around all the cops to see if my order was ready. I asked one time if they could announce the order and a young lady turn and say that she’s too busy to call names, l spoke with the manager he said that it was wrong of her to say that, but it seems like he’s OK with it because she was not discipline. I went by more than one occasion and the same thing happened, no greetings no thank you. I will not return to that Location There is no appreciation and I felt so disrespected.
Extremely Disappointed The service at this Starbucks is consistently terrible. The wait times are ridiculously long, and the staff moves at a painfully slow pace with no sense of urgency. On top of that, the drinks are often made incorrectly or sloppily. It feels like no one is paying attention to quality or customer experience. Definitely not what you’d expect from a brand like Starbucks.
This is my second time here, first and absolute last. From the time we ordered our one beverage to the time we received it it took 20 minutes. Grotesquely understaffed as well as poorly trained. Stay away from this place
Slow service and terrible customer service. I got an email from corporate offering fifty percent off drinks. I waited online while the servers were just going very slow and A few seconds past 6, when the sale was over, they tried to finalize my purchase.The discount no longer applied. Instead of giving me a Courtesy for waiting.They looked at me and said well.Now it's full price Because it is after six. They only rang it up late.Because I was waiting in the store for ten minutes to be served by this slow servers. I asked to speak to a manager and of course he Was not in the store. After they rang me up at full price.The computer asked to add a tip. Why would I give a tip for slow service on overpriced coffee. These servers are getting paid to do a job and then they expect a tip on top of that shame on them..
It was a really loud and packed environment. I came with my friends and kids from other schools made racist comments about me. As we were waiting for our orders, a lady standing beside us took a close up pic of my friend and then another pic of all of us and sent it to a group chat on WhatsApp without our permission then, left without purchasing anything. A group of girls besides us were screaming and one of the staff members came over and blamed it on me. I didn’t understand what he meant by me screaming because I was speaking to the person beside me. Later, he attempted kicked us out as we were leaving. We even cleaned up after ourselves and left politely, I don’t understand why he accused us for causing disturbances. Can’t believe he decided to blame ME out of all people. I can’t stop thinking about this because I know how to act in public and I am a good person but, this man made me feel as if I caused trouble and ruined a day with my friends, I cannot stop beating myself up about it because this really upset me. The drinks and food are good but, the communication, people over there are horrible and it takes a long time for orders to be prepared. I would never go back.
If I could give 0 stars I would. I was just at this Starbucks for my first time and I asked for a diluted pink drink and the girl with long red braids and glasses looks at the cashier and says “ what does she want then, just with water” with a lot of attitude. This drink was for my mom and she can’t have drinks that are too sweet because she has diabetes. On top of that she was talking under her breath with another coworker of hers. The whole work environment there was just horrible, they were all talking about their personal lives which is very unprofessional and it was very dirty as well. The only thing good about my experience today was the cashier who rang me up because she really tried to accommodate my needs.
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About Starbucks
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1336 Peninsula Blvd, Hewlett, NY 11557
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1336 Peninsula Blvd, Hewlett, NY 11557
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