BENTO Jacksonville Riverside

This little gem is hidden away, and the food was delightful. I have never been to a Bento before, and the gentleman behind the counter helped me pick out my bowl and described certain items. I was so pleased with my dinner. It was a LOT of food, and if I wasn't starving after my day-long drive, I would have saved half of it for lunch the following day. The ingredients were fresh and the taste was amazing. When I come back to town, I will definitely be eating here again!

Hands down, one of my favorite restaurants, but this location took the cake overall. Clean, nice interior and such friendly staff. The blonde cashier that was working today around 3pm, I don’t know what she’s paid, but she needs a raise! She made the whole experience so much better with how kind and helpful she was. She interacted with my son amazingly and was very patient while he was ordering his food. She also made sure we had everything we needed so we didn’t have to leave our table and could enjoy our food. Thank you for the great experience yet again!

KaSandra Bowden

This little gem is hidden away, and the food was delightful. I have never been to a Bento before, and the gentleman behind the counter helped me pick out my bowl and described certain items. I was so pleased with my dinner. It was a LOT of food, and if I wasn't starving after my day-long drive, I would have saved half of it for lunch the following day. The ingredients were fresh and the taste was amazing. When I come back to town, I will definitely be eating here again!

Good place to enjoy Asian cushine. Pad Thai we had was good, rolls were great too. It’d be greaat if they could expand their seating to outside too at the back. Overall, good experience.

Got the wok fried rice with beef. Came at 8 pm close to closing around 9:30 and didn't really get any help until I asked if they were open. Food was okay service was ok.

The ginger dressing is great. I ordered the volcano roll and it was great. I would recommend the place.

Date: Spring 2022 Note: bobba Tea to go purchase only I can only review on a quick to-go order of a Bobba tea. The drink itself was amazing, I got a mango coconut bobba tea and it had really good flavor. They have outside seasing which wasn't very welcoming and no outside trashcans anywhere. The staff we interacted with was nice and they have happy hour here.

Jay Nepal

Good place to enjoy Asian cushine. Pad Thai we had was good, rolls were great too. It’d be greaat if they could expand their seating to outside too at the back. Overall, good experience.

sara ibrahimi

Got the wok fried rice with beef. Came at 8 pm close to closing around 9:30 and didn't really get any help until I asked if they were open. Food was okay service was ok.

J C

The ginger dressing is great. I ordered the volcano roll and it was great. I would recommend the place.

Jeimy Ribado

Date: Spring 2022 Note: bobba Tea to go purchase only I can only review on a quick to-go order of a Bobba tea. The drink itself was amazing, I got a mango coconut bobba tea and it had really good flavor. They have outside seasing which wasn't very welcoming and no outside trashcans anywhere. The staff we interacted with was nice and they have happy hour here.

It's best to get your food to go. Three of us went in to order back to back ,sat at the same table for came out 8-10 minutes between us . We did not eat together. We watched each other eat. I can say food was hot and fresh. I am thinking shirt staff? Young lady at register was bright and friendly where she operated two registers. Food was delicious.

First time at this location, always enjoyed their food at the Town Center Restaurant. Food was always amazing so going to JAX today craving for some of our favorite Bento dishes, we decided to try Riverside location. I ordered a regular size rice Poke Bowl with Shrimp and Tuna $16 and a Miami Roll $16 No Drinks When food made it to our table we felt disappointed, it did not impressed us as we were used to. My Mother had the Tuna & Shrimp bowl and I tried to have the roll but honestly was no just ugly and poorly looking, it was not good. Shrimp tempura was supposed to be very crunchy and it was not quiet. What a bad lunch dinner for almost $36 Manager or Assistant Manager tried to convince me the specs were correct but honestly it was more than specs. She gave us a $15 Gift Card in exchange to the roll. I wont be back to that location ever again.

The food is usually ok... but they always forget something or the skimp on something. A few days ago i ordered a side of garlic green beans and there were barely 10 green beans in there it seemed. It was maybe 2 or 3 bites. And the prices are not cheap. So now I guess I need to check every container. Spent $90 for the whole mean.... only to get home and open the container to see that. I was pissed.

The place was very clean. I loved the environment, it was beautiful and stylish. But unfortunately, the flavor from the food didn't quite seem on the same level. I ordered the sushi bento box. The two sushi I added were the avocado and mt. Fuji and were quite good. But the Cali roll was chewy and tasted almost stale as though it was made earlier that day or the day prior and just stored for future bento. My two companions got rice bowls and neither of them cared for the flavor. They didn't have quite a few flavors available due to shortages, but it is what it is. The drink I created was a passion fruit green tea with passion fruit jelly. It was my favorite part of the meal. Though, they don't currently have mango flavor, so I had to substitute. All in all it's a beautiful place to relax in. The food wasn't good enough to say I'd come back to it. If you live near here you should give it a try. Their specialty sushi is good, as well as the drinks.

I ordered a taro milk tea and it wasn’t good unfortunately. The food was decent 7/10. What made the experience bad though was just the service. Extremely slow and they aren’t taking into consideration of customers time. By the way we order the milk teas and they took over 20 mins to make them.

These high speed people don’t know the difference between rice and lo mein. I drove 25 minutes to get the wrong food. Management contacted me and resolved the situation. Hopefully the people preparing the food will do it correctly in the future.

Robert Miller

It's best to get your food to go. Three of us went in to order back to back ,sat at the same table for came out 8-10 minutes between us . We did not eat together. We watched each other eat. I can say food was hot and fresh. I am thinking shirt staff? Young lady at register was bright and friendly where she operated two registers. Food was delicious.

Irene Mattos

First time at this location, always enjoyed their food at the Town Center Restaurant. Food was always amazing so going to JAX today craving for some of our favorite Bento dishes, we decided to try Riverside location. I ordered a regular size rice Poke Bowl with Shrimp and Tuna $16 and a Miami Roll $16 No Drinks When food made it to our table we felt disappointed, it did not impressed us as we were used to. My Mother had the Tuna & Shrimp bowl and I tried to have the roll but honestly was no just ugly and poorly looking, it was not good. Shrimp tempura was supposed to be very crunchy and it was not quiet. What a bad lunch dinner for almost $36 Manager or Assistant Manager tried to convince me the specs were correct but honestly it was more than specs. She gave us a $15 Gift Card in exchange to the roll. I wont be back to that location ever again.

Sarah Keene

The food is usually ok... but they always forget something or the skimp on something. A few days ago i ordered a side of garlic green beans and there were barely 10 green beans in there it seemed. It was maybe 2 or 3 bites. And the prices are not cheap. So now I guess I need to check every container. Spent $90 for the whole mean.... only to get home and open the container to see that. I was pissed.

Kenzie S

The place was very clean. I loved the environment, it was beautiful and stylish. But unfortunately, the flavor from the food didn't quite seem on the same level. I ordered the sushi bento box. The two sushi I added were the avocado and mt. Fuji and were quite good. But the Cali roll was chewy and tasted almost stale as though it was made earlier that day or the day prior and just stored for future bento. My two companions got rice bowls and neither of them cared for the flavor. They didn't have quite a few flavors available due to shortages, but it is what it is. The drink I created was a passion fruit green tea with passion fruit jelly. It was my favorite part of the meal. Though, they don't currently have mango flavor, so I had to substitute. All in all it's a beautiful place to relax in. The food wasn't good enough to say I'd come back to it. If you live near here you should give it a try. Their specialty sushi is good, as well as the drinks.

Alondra (Lon)

I ordered a taro milk tea and it wasn’t good unfortunately. The food was decent 7/10. What made the experience bad though was just the service. Extremely slow and they aren’t taking into consideration of customers time. By the way we order the milk teas and they took over 20 mins to make them.

Thomas Gatlin

These high speed people don’t know the difference between rice and lo mein. I drove 25 minutes to get the wrong food. Management contacted me and resolved the situation. Hopefully the people preparing the food will do it correctly in the future.

River Hood

The food here is delicious and always above expectations. However, they are always extremely under-staffed which leads to heavy wait-times and if you have a hot item and a cold item, your cold item is either luke-warm when you get it or the hot item is cold. Very frustrating that you can't have food at the correct temperature because they won't staff appropriately. 3 people during a lunch rush just isn't enough.

Should've read the reviews before I came in 😬 nice place that's why they get two stars. Food... mediocre at best. Tuna was definitely not a healthy temp so didn't eat but one of my rolls. For the price, I expected ALOT better quality. Dirty looking plates. Employees not friendly. Needs help for sure.

Udon noodles were so bland. The portion size was so small and a combo took me to $25. Not worth the money spent, lesson learned.

J J

Should've read the reviews before I came in 😬 nice place that's why they get two stars. Food... mediocre at best. Tuna was definitely not a healthy temp so didn't eat but one of my rolls. For the price, I expected ALOT better quality. Dirty looking plates. Employees not friendly. Needs help for sure.

James 1

Udon noodles were so bland. The portion size was so small and a combo took me to $25. Not worth the money spent, lesson learned.

This was $5. More green beans are served with the kids bento box. WTH. And then. A $15 roll cut into 5 pieces. This franchise is super subpar.

Adrienne Warrick

This was $5. More green beans are served with the kids bento box. WTH. And then. A $15 roll cut into 5 pieces. This franchise is super subpar.