Menu
Subway
PosDo

© 2026 PosDo · v3.0

Subway
Photos

Subway

Sandwich · Johnson City

3.8 · 112 reviews Google
restaurants.subway.com

About Subway

At Subway Johnson City, we're passionate about serving up fresh, healthy sandwiches and salads that fuel your active lifestyle. We're a casual counter-serve chain where you can build-your-own favorites with endless possibilities. Our health-conscious options cater to those seeking balanced meals on-...

At Subway Johnson City, we're passionate about serving up fresh, healthy sandwiches and salads that fuel your active lifestyle. We're a casual counter-serve chain where you can build-your-own favorites with endless possibilities. Our health-conscious options cater to those seeking balanced meals on-the-go. As you dine in or grab-and-go, take note of our cozy atmosphere - perfect for quick bites or relaxing with friends and family. Customers rave about the flavorful food, friendly service, and speedy pick-up times.

What Customers Say About Subway

This Subway receives mixed reviews. Many customers praise specific employees like Annette, Brian, Tanya, Dani, Willow, Nathan, and Stacy for excellent service and sandwich quality. However, there are numerous complaints about unprofessional staff, slow service, and poor management.

Popular Dishes

sandwiches (9) footlong sandwich cookies

Best For

Quick Bite Casual Solo Dining Locals

Tip: If you encounter excellent employees like Annette, Brian, Tanya, or Dani, expect a great experience. Be aware that service quality can vary significantly.

Features

🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner 🥗 Vegetarian 🌱 Vegan
🎯 Casual 🤫 Quiet 👥 Groups

Frequently asked questions about Subway

Subway is located at 405 US-281 Suite 102, Johnson City, TX 78636, Johnson City.
Subway offers sandwich cuisine.
Subway has regular opening hours. Check their profile for updated schedules.
Subway offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Subway based on customer reviews are: sandwiches, footlong sandwich, cookies.
Subway is ideal for quick bites, casual dining, solo dining, locals.
This Subway receives mixed reviews. Many customers praise specific employees like Annette, Brian, Tanya, Dani, Willow, Nathan, and Stacy for excellent service and sandwich quality. However, there are numerous complaints about unprofessional staff, slow service, and poor management.
If you encounter excellent employees like Annette, Brian, Tanya, or Dani, expect a great experience. Be aware that service quality can vary significantly.
112
Reviews

Subway Johnson City Reviews

3.8
112
5★
55%
4★
12%
3★
9%
2★
7%
1★
17%
Reviews (40)
R
Robin

Shout out to Tanya and Dani! Both of these women are excellent with their customer service. They also make outstanding sandwiches. The best sandwiches we have had from Subway in a very long time. Couldn't be happier with the entire process from ordering to pick up. It's so nice to come into a Subway where the employees are actually happy. I appreciate both of you.

Robin
Robin

Shout out to Tanya and Dani! Both of these women are excellent with their customer service. They also make outstanding sandwiches. The best sandwiches we have had from Subway in a very long time. Couldn't be happier with the entire process from ordering to pick up. It's so nice to come into a Subway where the employees are actually happy. I appreciate both of you.

L
LeAnn Espinoza

I know the reviews on this location look bad, and honestly that has been my experience with most subways. However, my husband and I came in tonight while Annette was working and had by far the best experience and food we have ever had from a subway restaurant. She took her time making our sandwiches absolutely perfect. They could have been used for a subway commercial. Plus she was so nice! Subway needs more Annette’s, and Annette needs a raise.

G
GlitterFactory 1

Very clean walking in. Again the smell of fresh bread in the air. The restroom was clean and smelled clean as well. Cookies are always good too.

M
Margherita Romano

The store was very clean and well kept. Brian made our sandwiches, and they were fantastic! He was super friendly and kind.

L
Lindsay L.

All of the employees currently working here are outstanding. Special shoutout to Willow and Nathan and the other young girl (I’m sorry, I need to get her name 😭), y’all are awesome! And of course the manager, Stacy! They already know my order when I come in and it’s delicious every time. Keep on being wonderful ☺️ 05/10/25

D
Don Howington

The store was nice The staff is very friendly and helpful I went in there to grab seven sandwiches they help you carry stuff out to my truck

A
Alyssa Gaylor

I understand it is Christmas Eve but to leave a man to work alone and the manager not answer their phone when he needs their help Is ridiculous. I applaud this man for handling himself well while still showing respect and kindness in this very stressful situation. Whoever the manager is, shame on you for your idiotic decision to leave this man alone on a night that gets busy with business.

S
Sharon Wilkinson

We visited the store 2-28-26 and were blown away at how fresh the bread was. They made us a huge sandwich and it was amazing. I cannot remember ever having THAT fresh of breadfrom any Subway I've been to. Great job you two and thank you!

Don Howington
Don Howington

The store was nice The staff is very friendly and helpful I went in there to grab seven sandwiches they help you carry stuff out to my truck

Lindsay L.
Lindsay L.

All of the employees currently working here are outstanding. Special shoutout to Willow and Nathan and the other young girl (I’m sorry, I need to get her name 😭), y’all are awesome! And of course the manager, Stacy! They already know my order when I come in and it’s delicious every time. Keep on being wonderful ☺️ 05/10/25

GlitterFactory 1
GlitterFactory 1

Very clean walking in. Again the smell of fresh bread in the air. The restroom was clean and smelled clean as well. Cookies are always good too.

Margherita Romano
Margherita Romano

The store was very clean and well kept. Brian made our sandwiches, and they were fantastic! He was super friendly and kind.

Alyssa Gaylor
Alyssa Gaylor

I understand it is Christmas Eve but to leave a man to work alone and the manager not answer their phone when he needs their help Is ridiculous. I applaud this man for handling himself well while still showing respect and kindness in this very stressful situation. Whoever the manager is, shame on you for your idiotic decision to leave this man alone on a night that gets busy with business.

LeAnn Espinoza
LeAnn Espinoza

I know the reviews on this location look bad, and honestly that has been my experience with most subways. However, my husband and I came in tonight while Annette was working and had by far the best experience and food we have ever had from a subway restaurant. She took her time making our sandwiches absolutely perfect. They could have been used for a subway commercial. Plus she was so nice! Subway needs more Annette’s, and Annette needs a raise.

J
Jennifer

My "Grumpy Guy" was there, I'm going to get his name. He is the Best! I haven't seen him in a while but I love it when he works. He is so funny and works so hard. He also makes the best 🥪 sandwich 🥪 ever. I like going to Subway to get lunch and dinner. A footlong 🥪 sandwich is enough for me and my family. I usually get the 🥓 Bacon 🐣 chicken 🥪 sandwich, with Baja sauce. It's so good with the Baja sauce. I love that sauce.

M
Manuel Perez

It's pretty convenient for its location.\n Not really too many complaints.

Manuel Perez
Manuel Perez

It's pretty convenient for its location.\n Not really too many complaints.

Jennifer
Jennifer

My "Grumpy Guy" was there, I'm going to get his name. He is the Best! I haven't seen him in a while but I love it when he works. He is so funny and works so hard. He also makes the best 🥪 sandwich 🥪 ever. I like going to Subway to get lunch and dinner. A footlong 🥪 sandwich is enough for me and my family. I usually get the 🥓 Bacon 🐣 chicken 🥪 sandwich, with Baja sauce. It's so good with the Baja sauce. I love that sauce.

C
Carrie Alston

Whenever I go to this location, my sandwich tastes the same as any other location, but talk about toxic work environment. Everybody I’ve come into contact with who works there is unprofessional and dysfunctional. Everyone complains about everyone else, especially the men about the women and the women about the men. The way the woman who I assume is the manager speaks to her employees just blows my mind. Extremely dismissive and disrespectful. Every time I’ve been there the employees are airing out their dirty laundry right in front of me. They all treat me fine, but I would personally hate to work there and I’m surprised they have people who still show up to work.

Carrie Alston
Carrie Alston

Whenever I go to this location, my sandwich tastes the same as any other location, but talk about toxic work environment. Everybody I’ve come into contact with who works there is unprofessional and dysfunctional. Everyone complains about everyone else, especially the men about the women and the women about the men. The way the woman who I assume is the manager speaks to her employees just blows my mind. Extremely dismissive and disrespectful. Every time I’ve been there the employees are airing out their dirty laundry right in front of me. They all treat me fine, but I would personally hate to work there and I’m surprised they have people who still show up to work.

Heather Wilson
Heather Wilson

I have had great experiences at this location until today. I ordered my meal and was instantly told "NO" you can't get extra meat. I had to ask why before it was explained to me. But to tell someone "NO" is not the way to go about it. Very unprofessional in my opinion. This guy must be new. Lost my business moving forward.

M
M Cosme

I was really hungry after a day of wine tasting so I stopped by this Subway for a quick snack. The signs said it close at ten but it was not ten yet as notated on the picture. There was a guy who told me they were closed as he walked around eating a sandwich. There are not may other eateries in this town so this was very disappointing.

E
Evelyn Zavala

The old lady there named Tonya is rude. I ordered my food Friday afternoon online and due to an emergency they closed so my order was not made. I called Saturday and spoke to Ashley she said my order was going to be refunded. Waited 4 days no refund so that’s when I went in person and when Tonya just caught an attitude for no reason. She wouldn’t even let me speak and was rolling her eyes as if it was my fault they had to close the day my order was canceled. She said she couldn’t do anything to call them. Call who????? She didn’t tell me who or offer a number to call. As I was leaving the store she was still trying to go back and forward with me. I have called my bank to file a claim and contacted corporate with a review on this restaurant and staff.

M Cosme
M Cosme

I was really hungry after a day of wine tasting so I stopped by this Subway for a quick snack. The signs said it close at ten but it was not ten yet as notated on the picture. There was a guy who told me they were closed as he walked around eating a sandwich. There are not may other eateries in this town so this was very disappointing.

Evelyn Zavala
Evelyn Zavala

The old lady there named Tonya is rude. I ordered my food Friday afternoon online and due to an emergency they closed so my order was not made. I called Saturday and spoke to Ashley she said my order was going to be refunded. Waited 4 days no refund so that’s when I went in person and when Tonya just caught an attitude for no reason. She wouldn’t even let me speak and was rolling her eyes as if it was my fault they had to close the day my order was canceled. She said she couldn’t do anything to call them. Call who????? She didn’t tell me who or offer a number to call. As I was leaving the store she was still trying to go back and forward with me. I have called my bank to file a claim and contacted corporate with a review on this restaurant and staff.

p
pepito

What bad service from the employees, they rushed me to choose and didn't give me time to create something new and when it was my turn to pay, they took my money very abruptly.

L
Linda Kester

I am a local resident and have frequently patronized Subway. Any organization is as good as it's leadership and that brings me to the unprofessional, rude, biased customer service of this establishment's general manager. I asked her for her boss's name and she told me I would have to find that out myself. I hope the owner of the establishment reads customer reviews. Not only is the customer service substandard, the establishment is dirty and lacks appropriate food handling protocol. There seems to be high turnover of employees which is understandable if the GM treats her staff the way she treats her customers.

B
Bog Rok

I was waiting about 40 mins for a subway. There was a female and a male working today. Thursday April 7th around 3 :30 pm. The people didn't know how to work the cash register for a gift card, really? The female was talking in the back really loud like she didn't care that everyone can here her. Saying when I start complaining then it's time for me to quit the job. Saying curse words as well in multiple sentences. Yelling at the male to take the customers orders. The food is really good, but the service.... Should be worked on.

t
tommy smith

Hey Stacy maybe it time to stop screaming at your employees while there helping customers. You are a disgrace nobody should talk to people like that then argue with the customers. I will not be returning as well the rest of the people behind me. Thanks for showing your true disgusting colors. Ps I really hope you get fired. And clean up nobody want to get food from you. Stay off your phone quit complaining about customers. Do you job you are paid to do. This is not the first time this has happened I was going once a week until today. YOU HAVE NO BUSINESS BEING IN CHARGE OF ANYONE!!!!!

B
Brandon Martinez

This has to be the worse subway in the area starting with manager who's supposed to be a leader to an employee who should have good people skills the manager along with the employee who gave me an attitude from start to finish and a manager standing there you're not doing nothing at all . Subway should be a closed asap

B
Britten Steffens

Staff is awful. Female staff was on her phone talking to a friend, man at register wouldn’t listen to me at all, and new employee kept kissing his boyfriend. I’d come back for the food but the staff is unprofessional

J
Jensen Buttler

The worst subway I’ve ever been to. The staff yelling at each other. They let a new hire make my sandwich that had absolutely no idea what he was doing while no other worker was there to help him. Unprofessional all the way around.

Brandon Martinez
Brandon Martinez

This has to be the worse subway in the area starting with manager who's supposed to be a leader to an employee who should have good people skills the manager along with the employee who gave me an attitude from start to finish and a manager standing there you're not doing nothing at all . Subway should be a closed asap

tommy smith
tommy smith

Hey Stacy maybe it time to stop screaming at your employees while there helping customers. You are a disgrace nobody should talk to people like that then argue with the customers. I will not be returning as well the rest of the people behind me. Thanks for showing your true disgusting colors. Ps I really hope you get fired. And clean up nobody want to get food from you. Stay off your phone quit complaining about customers. Do you job you are paid to do. This is not the first time this has happened I was going once a week until today. YOU HAVE NO BUSINESS BEING IN CHARGE OF ANYONE!!!!!

pepito
pepito

What bad service from the employees, they rushed me to choose and didn't give me time to create something new and when it was my turn to pay, they took my money very abruptly.

Britten Steffens
Britten Steffens

Staff is awful. Female staff was on her phone talking to a friend, man at register wouldn’t listen to me at all, and new employee kept kissing his boyfriend. I’d come back for the food but the staff is unprofessional

Jensen Buttler
Jensen Buttler

The worst subway I’ve ever been to. The staff yelling at each other. They let a new hire make my sandwich that had absolutely no idea what he was doing while no other worker was there to help him. Unprofessional all the way around.

Linda Kester
Linda Kester

I am a local resident and have frequently patronized Subway. Any organization is as good as it's leadership and that brings me to the unprofessional, rude, biased customer service of this establishment's general manager. I asked her for her boss's name and she told me I would have to find that out myself. I hope the owner of the establishment reads customer reviews. Not only is the customer service substandard, the establishment is dirty and lacks appropriate food handling protocol. There seems to be high turnover of employees which is understandable if the GM treats her staff the way she treats her customers.

Bog Rok
Bog Rok

I was waiting about 40 mins for a subway. There was a female and a male working today. Thursday April 7th around 3 :30 pm. The people didn't know how to work the cash register for a gift card, really? The female was talking in the back really loud like she didn't care that everyone can here her. Saying when I start complaining then it's time for me to quit the job. Saying curse words as well in multiple sentences. Yelling at the male to take the customers orders. The food is really good, but the service.... Should be worked on.

Sign in to leave a review

Sign in
👑 Is it yours? Claim it FREE!

Remove ads and manage your menu

Explore Your Area

More restaurants in Johnson City →
📸

Gallery

📸

No photos available

Photos will appear here when synced from Google Places

📍

About Subway

How to get there

405 US-281 Suite 102, Johnson City, TX 78636

Loading map...
Subway
Tap for directions

Highlights

💬
Many Reviews
112 reviews
💰
Budget Friendly
Price level
👨‍🍳
sandwich
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
🍰 Desserts
🥗 Vegetarian Options
🌱 Vegan Options
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
9AM-10PM
Rating
3.8/5
💬 Reviews
112
💰 Price Level
$
📞 Phone
+1 830-868-4525
🌐 Website
restaurants.subway.com

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

405 US-281 Suite 102, Johnson City, TX 78636

📍 Explore the Neighborhood

Weather
25°
Weather updated hourly · Jobs and events refreshed daily
🎮

Gaming

🎮 Earn Points While You Explore!

Play Find Me and redeem points for discounts at Subway and other restaurants

🎮

Earn Points at Subway!

Play Find Me and redeem rewards here

Earn extra points and redeem them for rewards at Subway

🏆 Rewards at Subway

💰

10% Discount

At Subway

1000 pts
Available
🍽️

Free Appetizer

On your next visit

2500 pts
Limited
👑

VIP Table

Premium experience

5000 pts
Exclusive

to redeem rewards and earn points

📋 How Do Rewards Work?

1

Play Find Me

Every 100 score points = 1 reward point

2

Collect Points

Workers earn 2x points per game

3

Redeem Rewards

Discounts, free food and VIP experiences

Call
Leave a Review on Google
👑

Is it yours? Claim it FREE!

Remove ads and manage your menu

Sign in & Play

Check your email!

No password needed — we'll email you a link

We sent you an access link

Check your spam folder if you don't see it