Kevin Dow

In person, the food is very good. Delivery the food is complete opposite! Today I ordered General Tso and shrimp fried rice. I received 4 small pieces of chicken and 3 shrimp in a big order of shrimp fried rice. So disappointed in Changs This seems to happen when I order Delivery from there. Shame on you Changs! Never will I order delivery from here again.

LLD1980

Visiting Houston for A few days wanted some Chinese Food so, I picked this place... Large Portions but, I must say... It's Not The Best but, It's Not the Worst Chinese food I've eaten...Teriyaki chicken with extra sauce (huge pool) And Kung Pow Beef both w/ Steam Rice along with 2 large egg-Rolls... They Were the best Thing out of the entire order...I would like to return the 2 entrees... ANYWAY, I Will Not Be trying them again...I prefer quality over quantity.

Isaac Munoz

The service overall was very friendly, the service time was not that great; it was a while before they took our order. The food itself is just ok, pretty middle of the street; you can’t really taste freshness at all, some of the times tasted kinda old. In conclusion, I would not necessarily visit the place again, they do need to concentrate more on the execution of their dishes for optimal taste and quality.

+5

Glenda Montiel

I door dashed good from here and got the platter for two and I was extremely disappointed. Everything was overly fried and the fried shrimp was bitter and disgusting. They should have never allowed this to be delivered. Never again, so disappointed especially after paying extra for DoorDash.

I recently experienced a deeply concerning incident at what was formerly my preferred dining establishment, CHANG'S CHINESE RESTAURANT IN KATY. Upon being seated, the server presented a menu explicitly stating it was "for Spanish people," offering a limited selection of approximately 4-6 dishes. Shortly thereafter, another couple was seated by the same server and provided with a different, more extensive menu. Seeking clarification, I inquired with a staff member regarding the discrepancy in menus. She confirmed that the menu I received was indeed designated "for Spanish people." I then informed her that I do not speak Spanish, at which point she provided me with the alternative menu. Reviewing the more comprehensive menu, I was profoundly disheartened by the situation. My daughter, observing my distress, suggested we leave. I then communicated to the staff member that my patronage held the same value as any other customer's, and we subsequently departed from the restaurant.

Unprofessionalism with customer and uber driver, I was at this store for pick up as an uber eats driver and I was yelled at and totally embarrassed in front of customers. He held unto the order and kept yelling at me to confirm pick up, I told him he has to hand it to me to confirm order pickup. I did confirm right there I picked up order and showed him but he still insisted I click continue to next step which was supposed to be done when I get to my car and ready to move. The whole situation was very awkward for me. Not only was I embarrassed but he told the receptionist to give me thumps down on uber app which I consider totally inhumane and humiliating me like a thief. I still came back after the incident to patronize as a customer because I do uber doesn’t mean I can’t afford my meal. It doesn’t take anything to be nice to people, you guys should try it.

Gwen minor

I ordered house egg foo young and it was terrible! I asked about the gravy before I ordered and they stated it was gravy you out on mashed potatoes,is what I wanted. They lied the gravy looked like soy sauce. They had huge dry hunks of chicken, shrimp was old and the pork,i have no idea. I will never eat there again!!! China Doll has the best egg foo young in Houston! I had to make my own brown gravy.

khaliyah latrice

My girlfriend and I were extremely hungry after our photoshoot we wanted Texas Roadhouse but it was packed so we decided to eat here . My food was not good , I did not like it I could have tried something else … the workers are very friendly . I will say when it was time to the pay the bill an elder lady that works there stood over me at the table and watched me put “0” for the tip , she then asked me “WHY” i did not give a tip and proceeded to say but we served you … my girlfriend asked to see the bill i handed it to her she then started to stand over her and try to tell her exactly where to put the tip as if we did not know where the tip was supposed to go , so we get up and leave after paying the lady takes our plates runs to the kitchen to put our plates down and proceed to chase us through the building asking if we left cash . my problem is you can not force someone to give you a tip your not always going to get a tip but i feel like for her to ask why we disnt give her a tip and tries to argue us down is insane … most people just say thank you have a great night but she did not she was following us through the building for a tip.

James Riggins

I ordered the general cho's shrimp on their website for delivery, after waiting over an hour they showed up with the general who's chicken. Im a peskaterian and do not eat chicken, beef or pork. The replaced it but not the egg rolls I ordered and by this time they were soggy and cold and on top of that they were rood to me even though it was their mistake. Ill never eat there again!

Bob Counsil

Ordered Kung Pao chicken and it was flavorless except all the nasty celery. That was the only vegetable and it was packed with it. Chicken was processed and not fresh. Soup was lukewarm at best. Egg roll was triple fried and tasted like 6 month old grease. Not worth it, stay away.

Ruben Ojeda

I’ve taken to go orders for my family, and everything had been good until yesterday evening, when I bought a big tray of special fried rice and 5 egg roll orders. Today, we had a gathering at home and part of the meals was the special fried rice. When we opened it, the smell was gross so we were looking for the reason of such smell. While we were pulling the rice there were some filaments like things stretching as if it was molten cheese, but it wasn’t. All the food (the entire tray ) was rotten. So yesterday was my last time as a customer of Chang’s Chinese Restaurant. I lost my money and had to solve the issue without any spare time

Matthew Deneen

I called in an order, I’m currently in the restaurant to pick it up. So I cannot even rate the food…I walk in, the lady behind the counter is glued to her cellphone. Doesn’t even look up to greet me. I tell her the name for the order I am picking up, she very rudely responded with “it’s not ready yet come back” I said “can I pay for it now?” Still.. no eye contact, glued to her phone the whole time, slammed receipt on counter and said “sign” no thank you, nothing. Use to love this place but not anymore for service. Hope the food is good.

Niya S

Never in my life have I gone to a Chinese restaurant and received old chicken that looked like it was sitting under a lamp for 3 days. This is my first time trying this place, I got the lunch special, my go to sweet and sour chicken, and it was disappointing.