Subway
Sandwich · Kermit
About Subway
At Subway in Kermit, we offer a casual counter-serve experience where customers can build their own sandwiches and salads with health-conscious options. Our restaurant features convenient services like curbside pickup, delivery, takeout, dine-in, breakfast, lunch, dinner, solo dining, and wheelchair...
At Subway in Kermit, we offer a casual counter-serve experience where customers can build their own sandwiches and salads with health-conscious options. Our restaurant features convenient services like curbside pickup, delivery, takeout, dine-in, breakfast, lunch, dinner, solo dining, and wheelchair accessibility for all patrons. We strive to provide friendly service, clean environments, and a variety of menu choices that cater to different tastes and dietary needs.
What Customers Say About Subway
This Subway location receives mixed reviews. While some appreciate the fresh mozzarella and friendly staff, many complain about rude service, language barriers, incorrect orders, and slow service. Several customers reported issues with toasted sandwiches and stale ingredients.
Popular Dishes
Best For
Tip: If ordering, double-check your order for accuracy, especially regarding toasting and requested ingredients. Be aware that some staff may have limited English proficiency.
Features
What to see nearby
Data from Wikidata
Explore the area around Subway
Subway is located in Kermit, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Historical Heritage
- The Community Church (A 983m) — historic place in Kermit, Winkler County, Texas Monumento histórico grabado de Texas
Parks & Gardens
- Kermit City Park (A 672m) — park in Winkler County, Texas, United States of America
- Walton Park (A 775m) — park in Winkler County, Texas, United States of America
Data from Wikidata
Frequently asked questions about Subway
Subway Kermit Reviews
Here's a 5+Subway. Our Submelt sandwich was The Best I've eaten.Fresh Vegetables.Fresh Bread served with Smile! Very Clean counters & Glass.
the new sandwich I tried was very good and so was the service even though she was training, she still gave us very good service. Which professional and a smile 😎
My sandwich was so good. That is the prettiest staff and so jokingly. Made my day.
Fresh bread and plenty of meat and vegis.
This is one of my favorite fastfood place and plus their healthy
They were very good at getting to the customers especially since there was only 1 employee
Good food at a decent price. A little upset this location didn't have their breakfast set up
Can't go wrong with subway. I gave a 3 on atmosphere because its located in a gas station and the place needs an update.
Great food, nice place. Two people that helped us were kind and patient. One young girl still has to learn customer skills, but we all have learning to do. Thank you!
Friendly staff and good service although a little bit slow even tho I was the only one there but everything else was good!
This subway actually has fresh mozzarella available to eat lmao. It's not just on the sign. The staff is great, the place is generally clean, and the food is always good.
Prices went up, still a decent option considering the remote location. New menu I'm not a fan of. Maybe I'm just used to old school but preferred the old menu. Service, is horrible!! All the ladies working there act like they hate either their job or customers. This last time I didn't even eat from there because I stood waiting to order and both ladies working there just ignored me and looked upset the whole time! 🤔🙄
Prices went up, still a decent option considering the remote location. New menu I'm not a fan of. Maybe I'm just used to old school but preferred the old menu. Service, is horrible!! All the ladies working there act like they hate either their job or customers. This last time I didn't even eat from there because I stood waiting to order and both ladies working there just ignored me and looked upset the whole time! 🤔🙄
Its pricy place The food is not bad I go to subway for emergency only when the other restaurants are closed or they far away
It was good...but kinda shystie on the ham...and cheese... more bread and mustard....then anything...
The staff will not speak English for starters. The staff give you just barely enough veggies and give you weird looks because you ask for anything smh
I gave three stars because the lady had an attitude every time I ask for something on top of that she toasted my bread without asking me if I wanted it toasted wasn't very helpful so yeah cuz there wasn't any veggies to choose from and I couldn't see any of the meats because there was a metal thing blocking it and she wouldn't tell me what there was so I just Choose chicken...
I gave three stars because the lady had an attitude every time I ask for something on top of that she toasted my bread without asking me if I wanted it toasted wasn't very helpful so yeah cuz there wasn't any veggies to choose from and I couldn't see any of the meats because there was a metal thing blocking it and she wouldn't tell me what there was so I just Choose chicken...
Half the menu items were unavailable on the cold bar, only 1 available bread type. Worst subway I've been to. Do not recommend
My food was great however my husband got the tuna and he has been sick for hours.
Consistently one of the worst subways, always out of items and no idea how to even make the sandwich you order.
It was a bad day for them when I went. They didnt have steak, pepper jack cheese. And they told me they only had white or wheat bread. But yet the person behind me got Italian bread 🤔. We got two foot longs and one 6 inch it took 20 minutes to get our sandwiches you make your judgement. I got three cookies, cookies did not taste good at all.
I went to eat a sandwich with a friend and the attention with which they treated me was degrading. The lady who served us seemed like she was doing us a favor. I don't recommend.
I accepted taking a sandwich with things I didn't want on it because they (very nice, btw) ladies working didn't understand English... Several customers before us had the same issues and got mad. Not my style so ill take off the things I don't want, but (tho I feel bad) the ladies aren't able to do the job for reasons beyond the control of the customers (communication issues) are not pur fault.
I accepted taking a sandwich with things I didn't want on it because they (very nice, btw) ladies working didn't understand English... Several customers before us had the same issues and got mad. Not my style so ill take off the things I don't want, but (tho I feel bad) the ladies aren't able to do the job for reasons beyond the control of the customers (communication issues) are not pur fault.
None of the emplyees speak english, much less ring up or order your food
So says they close at 10 but just went in at 8:20pm and was informed that they are closed?? Something doesn't add up here. Went in before this and had a sign posted a few weeks ago that they are closed because they have no workers.... SMH. Won't be back after this.
This place is so bad the worker are so rude don’t understand English and are so bad on service all they have working there are freaking people that don’t speak English
this place sucks 30 mins yo get a sub with inly 4 subs in front of me i mean poor lady by her self,the owners must to be making good money and since theres nothing around here what else can we do
I ordered cookies raspberry chocolate and they sent oatmeal
The woman that works there is rude and argumentative with you. They dont have any bread really. I will necer go back.
I have no vehicle to go places. If they were to answer their phones it would have saved me from being in pain. Plus subway does not stay open till ten that's a lie. Thanks
Where is the meat? Subway sandwiches are absolutely terrible they have cut costs by eliminating meat and cheese in their sandwich they just don't put meat and cheese in their sandwiches any longer
This place is absolutely awful! The staff are very rude. They are always out of everything, bread, cheeses etc. They cant keep a staff. They always close on random times, like they are some mom and pops sub company. This is one of the few places to eat in this area. It is right in the heart of the oilfield and these people are too stupid (workers and corporate) to take advantage of the ridiculous amount of money and business here. They need a intervention and some damn management here!
Horrible service!!!!! Management need to step up with his employees and show them how to treat a customer
Ordered toasted outlaw on Italian herb n cheese . They made it on white bread instead . Not toasted but I ordered it toasted !
Staff/sandwich maker play ignorant; I ordered 9 grain whole wheat bread/on tuna. She hurried up grabbed/ cut "whole wheat bread" Again I asked for 9 grain bread; at that point... sandwich maker "at like she didn't understand...my complaint. Lastly, the tuna have "added water"...I HOPE IT WAS Filter WATER. Terrible experience 😳
They had no bread at all. I asked for ranch on the side so the sanwhich wouldn’t be soggy at lunch later that day and the employee said they were jot allowed to do that. She then put twch on the sandwich after I said not to. They also coukd not scan my Subway rewards card. I have eaten at a lot of Subways but this was easily the worst.
It's very slow & they pushed a customer next to taco served
Ordered in a teriyaki sub and all I got was chicken and jalapenos. Bread was burnt and stale bread. Whatever happened to quality?
Gave me the wrong bread, didn't toast bread when asked, lemonade has carbonation. Gave us stale chips. And didn't complete the sandwich all the way. Gave us the wrong cookies. Just messed up our order badly
Walked away from my order because sandwich preparer could not speak or understand English. None of the employees could understand English. What is going on here????
Nasty A/C and restrooms not working. Staff and management rude.
The workers there take for ever to take your order even though they seen me standing there and there toaster wasn’t working at all
I went in they said i couldnt make a custom sandwich they lady attending me was very rude i had to leave the store because she was being rude and hurrying me up wouldnt recommend this place
Honestly they just need to close the place down again. Workers are rude. Not a single staff member spoke English and the one that understood is working register not taking orders. Horrible customer service.
If you speak English your just out of luck. If something is missing on a mobile order youll be charged for it anyway. Your telling me I wait well after the time the app tells me it'll be ready and the staff hasn't even started the order because the bread was out of stock. YOU CANT CALL AND TELL ME THIS INSTEAD OF WASTING CUSTOMERS TIME? Location always has problems and is the worst subway ive ever went to.
If I could rate zero stars, I would. My husband went to get him dinner and when he went inside the young Hispanic lady was assisting some other Hispanic customers. After she took care of them, she went to the back and was gone over 10 minutes. Not once did she acknowledge my husband or anything. He left without ordering food.
This was my first time at this location. The cuban woman with blonde hair has a bad attitude. She seems bothered to be working. I ordered a wrap but she didn't wrap it properly stated it doesn't go wrapped just folded in half. If she hates her job then why even show up and be miserable?
Wait time is insane. No staff. Can't order ahead. Maybe start paying a living wage and you'd get help
Ordered two sandwiches on the app both were supposed to be toasted. They didn’t toast them call and the lady was rude unprofessional has a terrible attitude, all she was worried about saying was “o I’ve been here five years.” well ok then the sandwiches you make shouldn’t be wrong follow directions of an order and you wouldn’t have angry customers.
The lady Brenda is very rude did not wash her hands. Said we could not use coupons, and moly takes cash. then she said we could but only one meat sandwiches. Which I argued with then she proceeded to let us get the sandwiches of choice. Once it was ready to pay she said the cupon would not work. It was the deal for 3 foot longs. I went with 2 people. The cupón did go through and I asked her if she could wrap my sandwiches separately then told me she was going to have to charge me 6 inches. So I got it all in one paper including the dirty one they use in the oven. I paid and left. Once my friend comes to the car. She still charged him for his. When I was paying she said only cash. So when he came back out to the car that he said he paid again.. I went back in to ask for my receipt she said she can’t reprint. I believe she is manipulating the box to keep cash payments for herself. Hopefully management reviews their cameras. And sees this post.
I have stopped here twice and it will be my last. Place stinks, People can’t speak a lick of English at subway. Subway always out of something or like today…. Ca oly is all she could say and then points at the CC machine and shakes her head. I don’t think the CC machine was broke she just didn’t want to work. She watched me walk right up to the counter and had to wait 3 minutes before she even acknowledged I was there.
I have stopped here twice and it will be my last. Place stinks, People can’t speak a lick of English at subway. Subway always out of something or like today…. Ca oly is all she could say and then points at the CC machine and shakes her head. I don’t think the CC machine was broke she just didn’t want to work. She watched me walk right up to the counter and had to wait 3 minutes before she even acknowledged I was there.
If you speak English your just out of luck. If something is missing on a mobile order youll be charged for it anyway. Your telling me I wait well after the time the app tells me it'll be ready and the staff hasn't even started the order because the bread was out of stock. YOU CANT CALL AND TELL ME THIS INSTEAD OF WASTING CUSTOMERS TIME? Location always has problems and is the worst subway ive ever went to.
Wait time is insane. No staff. Can't order ahead. Maybe start paying a living wage and you'd get help
Nasty A/C and restrooms not working. Staff and management rude.
This was my first time at this location. The cuban woman with blonde hair has a bad attitude. She seems bothered to be working. I ordered a wrap but she didn't wrap it properly stated it doesn't go wrapped just folded in half. If she hates her job then why even show up and be miserable?
The workers there take for ever to take your order even though they seen me standing there and there toaster wasn’t working at all
Walked away from my order because sandwich preparer could not speak or understand English. None of the employees could understand English. What is going on here????
If I could rate zero stars, I would. My husband went to get him dinner and when he went inside the young Hispanic lady was assisting some other Hispanic customers. After she took care of them, she went to the back and was gone over 10 minutes. Not once did she acknowledge my husband or anything. He left without ordering food.
Ordered toasted outlaw on Italian herb n cheese . They made it on white bread instead . Not toasted but I ordered it toasted !
I went in they said i couldnt make a custom sandwich they lady attending me was very rude i had to leave the store because she was being rude and hurrying me up wouldnt recommend this place
Gave me the wrong bread, didn't toast bread when asked, lemonade has carbonation. Gave us stale chips. And didn't complete the sandwich all the way. Gave us the wrong cookies. Just messed up our order badly
Ordered two sandwiches on the app both were supposed to be toasted. They didn’t toast them call and the lady was rude unprofessional has a terrible attitude, all she was worried about saying was “o I’ve been here five years.” well ok then the sandwiches you make shouldn’t be wrong follow directions of an order and you wouldn’t have angry customers.
The lady Brenda is very rude did not wash her hands. Said we could not use coupons, and moly takes cash. then she said we could but only one meat sandwiches. Which I argued with then she proceeded to let us get the sandwiches of choice. Once it was ready to pay she said the cupon would not work. It was the deal for 3 foot longs. I went with 2 people. The cupón did go through and I asked her if she could wrap my sandwiches separately then told me she was going to have to charge me 6 inches. So I got it all in one paper including the dirty one they use in the oven. I paid and left. Once my friend comes to the car. She still charged him for his. When I was paying she said only cash. So when he came back out to the car that he said he paid again.. I went back in to ask for my receipt she said she can’t reprint. I believe she is manipulating the box to keep cash payments for herself. Hopefully management reviews their cameras. And sees this post.
Honestly they just need to close the place down again. Workers are rude. Not a single staff member spoke English and the one that understood is working register not taking orders. Horrible customer service.
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114 TX-302, Kermit, TX 79745
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114 TX-302, Kermit, TX 79745
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park in Winkler County, Texas, United States of America
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