McDonald's
Burger · Lake Jackson
About McDonald's
En McDonald's Lake Jackson, te damos la bienvenida a un clásico de siempre donde disfrutar de nuestras icónicas hamburguesas y patatas fritas. Un lugar para compartir momentos y sabores familiares, ofreciéndote una experiencia rápida y deliciosa. ¡Acércate y saborea la tradición que nos ha acompañad...
En McDonald's Lake Jackson, te damos la bienvenida a un clásico de siempre donde disfrutar de nuestras icónicas hamburguesas y patatas fritas. Un lugar para compartir momentos y sabores familiares, ofreciéndote una experiencia rápida y deliciosa. ¡Acércate y saborea la tradición que nos ha acompañado durante años!
What Customers Say About McDonald's
McDonald's in Lake Jackson receives mixed reviews. Many customers love the Big Mac, fries, and Coke Zero. However, slow service, long wait times (especially in the drive-thru), and missing items are frequent complaints. Some praise specific employees for excellent service.
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Tip: Avoid going during peak hours or late at night due to potential for long waits and poor service. Some reviewers suggest the day shift is better.
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McDonald's Lake Jackson Reviews
Waited 45 mins for curbside and eventually went inside to ask about my order (it was super busy so I didn't mind waiting). Found out someone took my order, and they remade it for me no problem.
Almost no communication, it’s crazy it takes over 20 minutes to make 2 smalls meals, especially when the restaurant is empty. Had to go back in like 5 times because items were continuously missing, then 1 of the workers got snappy whenever we went back up to the counter for our missing items. Worst McDonald’s I’ve ever been to. I mean 20 minutes for NUGGETS Update: the manager came and fixed everything, it’s been a busy day for everybody, everything was made right. Look forward to returning in the future
I had the best experience in a long time at this location. Heavenly was exactly her namesake. She had the best customer service and even checked up on our table after dropping off food at another table. She definitely goes above and beyond. I hope this location knows they have a diamond employee on their hands and treats her well.
Rain or shine there's always a line. In the Lake Jackson area, you can always expect a line at this McDonald's, Chick-fil-A and of course Whataburger. There's a reason for that, the food is good and they are fast. Please excuse the pictures, it was raining when I took them. But as you can see at 2:30 in the afternoon, there's still quite a bit of traffic at this McDonalds. That's two hours after lunch and two hours before dinner rush starts. This restaurant does have a very nice staff. It's easy to order from your phone using the coupon codes, or not. I like the fact that McDonald's let you pay at the register after you've ordered, either with cash or a card. Some people don't like putting their credit card information on apps. The inside of the restaurant is still staged for Covid-19, so there's spacing and all of that. The bathrooms are clean, and the restaurant stays that way pretty much. So if you're in the Lake Jackson area, this restaurant is close to the mall, Walmart, Target and the little downtown district. Highway 288 is the major north-south corridor, and this restaurants it's on Orchard Creek Drive which is the major East-West route through the area. Oyster Creek Drive has a canopy of trees as you proceed away from the restaurant. It's quite beautiful with the big trees. Enjoy! ☺
I love the big Mac I like the sauce my drink was a coke zero sugar\nI like the fries and the drinks
I love the big Mac I like the sauce my drink was a coke zero sugar\nI like the fries and the drinks
I love the big Mac I like the sauce my drink was a coke zero sugar\nI like the fries and the drinks
I love the big Mac I like the sauce my drink was a coke zero sugar\nI like the fries and the drinks
I love the big Mac I like the sauce my drink was a coke zero sugar\nI like the fries and the drinks
I love the big Mac I like the sauce my drink was a coke zero sugar\nI like the fries and the drinks
Long slow drive through and food was cold. Service is always bad here. Prepare to wait!
They are supposedly a Fast Food place ...but if it takes 20 minutes to pick up a mobile order ... unacceptable 😞☹️
Ordered my food on the app five minutes later pulled up to the drive through it’s been nearly 30 minutes and I am still not at the window to get my food this is ridiculous how slow it has become to go through the drive through now. Seriously do better you’re supposed to be fast food not snail pace food. I have been in a dine in restaurants that were way faster than this no excuses hire more cooks.
Why does this place have frappes, ice cream etc on the menu if the machine is constantly broke?? I love the frappes from here, and I drive a good ways out of my way to get one just to be told the machine is down almost every time I go. I've even called ahead of time to see if it's working, get told yes then go there for it to be not working. Gets frustrating and costly to waste my time coming here
Waiting for more than 45mins for 40ct nuggets and 2 large fries is wild. Will definitely not come back here again
Waiting for more than 45mins for 40ct nuggets and 2 large fries is wild. Will definitely not come back here again
waiting for more than 45mins for 40ct nuggets and 2 large fries is wild. Will definitely not come back here again
Ordered a Big Mac and sweet and sour sauce for my fries just for them to take my money and then tell me they don't have meat and didn't even give me my sauce
Ordered a Big Mac and sweet and sour sauce for my fries just for them to take my money and then tell me they don't have meat and didn't even give me my sauce
Ordered a Big Mac and sweet and sour sauce for my fries just for them to take my money and then tell me they don't have meat and didn't even give me my sauce
Ordered a Big Mac and sweet and sour sauce for my fries just for them to take my money and then tell me they don't have meat and didn't even give me my sauce
Ordered a Big Mac and sweet and sour sauce for my fries just for them to take my money and then tell me they don't have meat and didn't even give me my sauce
Tthe service is slow and I waited an hour for my grub that I never got, I just left I would recommend the clute McDonalds
I went through the drive thru this afternoon. I ordered a McRib with no onions and a 20 piece McNuggets with hot mustard sauce. I got a McRib with onions (seemingly extra onions?) and McNuggets wit…
On August 8, 2021, I placed an order with this restaurant using the McDonald’s app. The app offered several options for pick up, and I chose curbside pick up. When I arrived, I parked as close late a…
Everytime I go they forget something in order this time they forgot both of my double cheeseburgers from my double cheeseburger and basket of fries and you can’t even call to get a refund because the number doesn’t even work. Also sat at curbside for 45 mins after I got the notification that it was in the way out.
Drive-thru experiences off one. I like to use my app. App wasn't working in the last three times I found the receipt is my readable to add. I told them about it and they said sorry.
Before ordering , I made a visit to the women’s restroom. After discovering no running water at the restroom sink I didn’t bother to order when I came out. Where exactly were the female employees washing their hands? ….As I peered over the counter …. I saw no gloves on the employee serving up fries . Couldn’t see the other servers. Needless to say… I didn’t order any food….
bad service order 3 sausage egg McMuffin and they gave me egg and bacon didn’t even get any refund got sum sorry ahh pancakes never coming back
Trash service as always, food is never right and they take forever. Past 3 times I came here I ordered my food plain and dry. I guess it’s hard for some of the workers to read because on the receipt and box it says play or sauce only (on the McRib) yet they load it up with everything. Never waisting my time at this location anymore.
We used the kiosk to order our breakfast. There was no table numbers at kiosk. Went to counter to ask about that and manager said we don’t use them anymore you have to walk to table and get number. So you are taking a chance of someone grabbing your table while you are ordering. I really don’t know why I go here because the managers are always rude.
Took a chance on a late food run after a late day of work. Waited 50 minutes in drive through lane even after placing an order 15 mins in advance. 1 older lady and black lady gave some serious attitude even though I was the one with almost an hour wait. There was still other cars ahead and behind me so I couldn’t leave or even cancel the order. Meat on the quarter pounder tasted as if it was “recycled/reheated” and was STILL missing items from my order and cherry on top, drink was only filled to about 70% with no ice. Then they have the nerve to have a sign on their window that they won’t tolerate rude customers. What a joke. Avoid this place at cost. Ultimately my mistake for choosing McDonalds.
Their egg & cheese biscuits were hard as a rock. What the hell?? This place has gone downhill a lot!!! I also ordered some burgers the other day & they were messy and greasy...ketchup all over the wrapper. Disgusting! & when I try to call them, their phone is off the hook or something because they never answer. It is always: "try your call again later!" ZERO STARS FOR EVERYTHING!!! NOT GOING BACK!!! Plus they take forever to get your order ready!!!
Do not recommend at night. The entire night shift needs to be fired. Don’t even bother going after 9pm. You’ll get nothing but terrible service from the workers, cold food, portions not filled and wrong items. The day shift looks like a completely different restaurant compared to the night shift.
Food took an hour to be given to me, and when I did get it, they didn’t give me my fries, napkins, or a straw. I continued to wait for my fries for over 45 minutes and even after asking twice and an elderly woman refusing to help, they never gave me my fries and I left more disappointed than a 5’7 man on February 15th
Will not be going back to this location ever again. 3 out of 4 burgers were raw. And when we told them about it they made a new burger but it was raw too then they only wanted to refund the price of one burger. Check your meals before you leave there the drive through line was extremely long and I could only imagine that most of them got raw meat.
Drove 20 minutes to get my pregnant daughter a little Mac after she saw a commercial for it. Supposed to be exactly that a little Mac with lettuce, pickles, onions on a sesame seed bun. The patty was just a plain $1 burger patty and not what McDonald's advertises. We got a cheeseburger with very little lettuce and big Mac sauce. No onions, pickles or sesame seed bun. If they were out then should have informed me when I ordered. I paid $10 for 2 basic burgers with some big Mac sauce. Horrible and will NOT be going back. ** Update... They have offered to correct tomorrow. Will follow with another update after tomorrow.
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118 TX-332, Lake Jackson, TX 77566
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118 TX-332, Lake Jackson, TX 77566
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