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DQ Grill & Chill
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DQ Grill & Chill
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DQ Grill & Chill

Ice cream, burger · Lufkin

4.2 · 356 reviews Google
www.dairyqueen.com

About DQ Grill & Chill

En DQ Grill & Chill, te damos la bienvenida a un espacio donde la nostalgia y el buen sabor se unen. Nuestra especialidad son los clásicos batidos y helados cremosos, perfectos para acompañar nuestras deliciosas hamburguesas y patatas fritas. ¡Ven a disfrutar de un momento dulce y divertido con noso...

En DQ Grill & Chill, te damos la bienvenida a un espacio donde la nostalgia y el buen sabor se unen. Nuestra especialidad son los clásicos batidos y helados cremosos, perfectos para acompañar nuestras deliciosas hamburguesas y patatas fritas. ¡Ven a disfrutar de un momento dulce y divertido con nosotros!

What Customers Say About DQ Grill & Chill

DQ Grill & Chill in Lufkin receives mixed reviews. Many praise the friendly and attentive staff, fresh food, and overall positive experience. However, some customers report issues with slow service, burnt food, greasy meat, unpleasant odors, and rude drive-thru staff.

Popular Dishes

triple burgers burger 4 piece steak finger basket BIG triple cheeseburger MooLatte taco salad 4 piece chicken strip fries

Best For

Families Quick Bite Tourists Locals Casual

Tip: If using the drive-thru, be aware that some customers have reported slow and unpleasant service. Consider going inside to place your order for a potentially better experience.

Features

🅿️ Parking Accessible 🍽️ Lunch 🌙 Dinner Coffee
🎯 Casual 👥 Groups

What to see nearby

Wheeler Law Building
Heritage
A 636m

Wheeler Law Building

edificio

View details
Shelby County Courthouse Square
Heritage
A 760m

Shelby County Courthouse Square

parque

View details
Eva Taylor Lane Home
Heritage
A 819m

Eva Taylor Lane Home

edificio

View details

Data from Wikidata

Explore the area around DQ Grill & Chill

DQ Grill & Chill is located in Lufkin, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.

Historical Heritage

  • Wheeler Law Building (A 636m) — historic place in Flatonia, Fayette County, Texas Monumento histórico grabado de Texas
  • Shelby County Courthouse Square (A 760m) — historic place in Center, Shelby County, Texas Lugar inscrito en el Registro Nacional de Lugares Históricos
  • Eva Taylor Lane Home (A 819m) — historic place in Center, Shelby County, Texas Monumento histórico grabado de Texas

Data from Wikidata

Frequently asked questions about DQ Grill & Chill

DQ Grill & Chill is located at 401 Tenaha St, Center, TX 75935, Lufkin.
Near DQ Grill & Chill you can find points of interest such as Wheeler Law Building, Shelby County Courthouse Square, Eva Taylor Lane Home.
DQ Grill & Chill offers ice_cream;burger cuisine.
DQ Grill & Chill has regular opening hours. Check their profile for updated schedules.
DQ Grill & Chill offers the following services: dine-in, takeaway.
The most recommended dishes at DQ Grill & Chill based on customer reviews are: triple burgers, burger, 4 piece steak finger basket, BIG triple cheeseburger, MooLatte.
DQ Grill & Chill is ideal for families, quick bites, tourists, locals, casual dining.
DQ Grill & Chill in Lufkin receives mixed reviews. Many praise the friendly and attentive staff, fresh food, and overall positive experience. However, some customers report issues with slow service, burnt food, greasy meat, unpleasant odors, and rude drive-thru staff.
If using the drive-thru, be aware that some customers have reported slow and unpleasant service. Consider going inside to place your order for a potentially better experience.
356
Reviews

DQ Grill & Chill Lufkin Reviews

4.2
356
5★
59%
4★
17%
3★
11%
2★
5%
1★
7%
Reviews (121)
M
Maria Delgado

Always been my favorite to enjoy a sweet treat 😋

R
Ronnie Freeman

My favorite triple cheese burger. Thank you. 😊

l
linda hooper

Food is all ways good. Senior citizens discount.

A
Angelica Flores

My kids love the ice cream in this place❤👍👍

C
Christy Borders

Fast service, friendly staff and good food.

t
taylor Carranza

Great DQ!

T
TANYA HERNANDEZ

VERY NICE PEOPLE AND SERVICE.

T
Tonja

Delicious. Grilled chicken sandwich with pprjack cheese is awesome!

V
Vee Scrimsher

Friendly service and awesome tasting food.

J
Jessica

Hands down the BEST dairy queen we have ever been to!

E
E G

Good food just expensive

J
Jakaden Nash

Best blizzards & sundaes ever I like the chicken strip basket the most with a royal Reese’s brownie and Reese cup blizzard.

B
Blake Smith

I always stop here on my visits. No visit is complete without a blizzard or large ice cream cone.

K
Kenneth “Lone Wolf” Hayes

Great food and clean restrooms and great service. I recommend for the whole family.

J
Jas Mack

Very nice staff. Quicker then you would think for as busy as they are.

P
Patty Eddins

Great service and great food!! DQ is my favorite!

N
NELSON JOSEPH RANCIS

A rare mix of comfort and sophistication.

M
Meagan Renee

Great service friendly people and fresh food.

e
eric b

Besides the loud ac this place is usually quick, friendly and they get my orders right.

E
Elisabeth Lockheart

One person at a time bathroom folks! Service good, place is clean!

L
Letitia Poindexter

Great place, Food on point and good local crowd .

N
Nancy Strong

Fast friendly service good prices great food

M
Meggan Grant

Got a new lady working today instead of that rude white girl, visit was alot better.

B
Barbara Sims

Service good Friendly Good dumplings and texas toast

A
Alisha Jones

Great customer service the employee were so nice, even when I was frustrated

R
Rebecca Eaves

That got good food and I like going there.

R
Ric Partlow

Been going to this place since forever. They stay busy, and have the best tacos!

C
Cheryl Harvey

Best ice cream around!

S
Sheila Ritter

They have the best burgers here! I'll travel 30+ miles to come eat here! Fresh lettuce & tomatoes on a large bun. Fries were good too! Friendly people & service.

C
Cynthia Latham

It's very clean, ppl are very nice and I ordered at the window and sat in my car and waited for the food, and they brought it out to me. Not like b4 Covid, they never had time to do anything nice. Great improvement y'all!!

W
Wolfang Studios

Still Some of the best food and treats in town. Atmosphere is often noisy and may be problematic for those with sensory issues.

J
James Hawkins

We were just passing through to get some ice cream the old timey Building was really neat and the ladies in there working were extremely friendly and very fast with the service

R
Rosalva Huerta

I eat here almost every other week and a employee, Joey, has my order down and ready to pick up every time. Recommend if you are looking for actual "Fan Food."

R
Ramon Laines

I really like this place in particular because of the fact that it is in Texas it gives it a more incredible flavor. The menu in general I love it and it is a very familiar place and a good place to hang out.

K
Kenny Lambright

Love the nachos and blizzards

T
That Voodoomon

My new favorite DQ

C
Cristal Givens

Nice little place, not like your typical DQ but good food and friendly staff.

R
Randy Watson

Friendly service and they had a pup cup for my dog!

D
Danny Crawford

Been eating here since the '60's. Good food

P
Peggy L Collins

Great food, ice cream the best. Fast service, employees were friendly.

A
Antonio Santana

Been craving the chicken strip basket for a while, got it. And it was delicious! The gravy hit the spot just right! And fast too. 😄

M
Mistrious Night Mare

I'm just gonna say this, they have had a few bad apples. But no one will ever live up to dairyqueen, I placed an order prior to an unknown tornado/hail Storm. And when the power went out they went out side and hooked a car battery up to the cookers, just to finish my food. I told em "it was fine, just give me what you got done or my money back it's Alright, I'll live." They told me "nono well finish it for ya just a few minutes" That's a true loyalty to customers, that you won't find very often.

D
Don Johnson

We were very happy with Dairy Queen! The service was very quick and friendly! The food was fresh and tasty as well! We recommend this restaurant to anyone who is hungry and wants good food at a reasonable price and quick friendly service! Good job Dairy Queen of Center Texas!!

V
Vicky Snider

I ordered Deluxe Nachos. They were delicious. And ordered a Junior burger for my Fur Baby Molly. I didn't have to wait long for my food. Always a good place to eat.

R
Ronnie Freeman Jr

Best BIG triple cheeseburger I've ever had. Cooked perfect. Not overcooked and juicy. Was not given my senior discount though. Thank you Dillon for all your help. Your a good man. An asset to Dairy Queen.

V
Varinia Parrish

I haven't had a bad experience yet. (:

Ronnie Freeman Jr
Ronnie Freeman Jr

Best BIG triple cheeseburger I've ever had. Cooked perfect. Not overcooked and juicy. Was not given my senior discount though. Thank you Dillon for all your help. Your a good man. An asset to Dairy Queen.

Varinia Parrish
Varinia Parrish

I haven't had a bad experience yet. (:

B
Brayden Murphy

10 out of 10 RECOMMEND. everything about this place is what a true Dairy Queen should be ! The atmosphere is outstanding and the staff couldn’t be more attentive and fr. And do not get me started on the food, it is so good it’ll make you wanna slap your mamma . I’m telling you if you haven’t already PLEASE GO and you won’t be disappointed by this place!!!!!

K
Kandi Downing

This is the only good one left I go here every chance I get the people there are great customer service is always with a smile and I've never had a problem with my food

C
Chris Smith

The workers was very nice and attentive. Good customer service. I forget the cooks name but my mother and I had the 4 piece steak finger basket and they was finger licking good lol. You should go and check them out. You should enjoy your experience and be pleased. At least My mother and I was. GOD Bless.

J
Julie Lawson

We stopped for lunch on our way from camping. The sweet ladies working were so nice and friendly! The food was cooked fresh and the veggies on the burger were fresh and tasty. We love DQ for road trips and this was one of the best we've been to lately. Great experience!! Thank you!

A
All Good garage door services 832-866-9069

Keep burning my triple burgers. 20.00 meal. 3rd time. I ask them not to burn my burgers due to swallowing issues. It's hard to swallow pressed burgers. I ask them every time to make them medium. The last 3 time edges were burnt could eat it or swallow them. 60.00 thrown away. Now I'm scared to go back because I don't want my food messed with. The lady I spoke to on the phone was rude. Called me a rude customer for wanting what I asked for not two burnt useless tripple burgers. The manager Dennis I believe was very nice. Saud come back and he will replace my order but afraid of what will be done to my food now. Can't trust anyone now days. Sad. Still cooking my burgers too long when I ask for them not to. I even asked for it medium and still gets burned. Over 80.00 wasted now.

H
Horse Crazy

We ate here while passing through. The staff was friendly. The food was ready fast and it was delicious.

C
Curtis Jacobs

Hands down the best Dairy Queen I've ever eaten at. The food is absolutely delicious every time, and the people who work here are always friendly and kind, no matter how badly the entitled Boomer ahead of you has treated them.

Curtis Jacobs
Curtis Jacobs

Hands down the best Dairy Queen I've ever eaten at. The food is absolutely delicious every time, and the people who work here are always friendly and kind, no matter how badly the entitled Boomer ahead of you has treated them.

Kandi Downing
Kandi Downing

This is the only good one left I go here every chance I get the people there are great customer service is always with a smile and I've never had a problem with my food

Brayden Murphy
Brayden Murphy

10 out of 10 RECOMMEND. everything about this place is what a true Dairy Queen should be ! The atmosphere is outstanding and the staff couldn’t be more attentive and fr. And do not get me started on the food, it is so good it’ll make you wanna slap your mamma . I’m telling you if you haven’t already PLEASE GO and you won’t be disappointed by this place!!!!!

All Good garage door services 832-866-9069
All Good garage door services 832-866-9069

Keep burning my triple burgers. 20.00 meal. 3rd time. I ask them not to burn my burgers due to swallowing issues. It's hard to swallow pressed burgers. I ask them every time to make them medium. The last 3 time edges were burnt could eat it or swallow them. 60.00 thrown away. Now I'm scared to go back because I don't want my food messed with. The lady I spoke to on the phone was rude. Called me a rude customer for wanting what I asked for not two burnt useless tripple burgers. The manager Dennis I believe was very nice. Saud come back and he will replace my order but afraid of what will be done to my food now. Can't trust anyone now days. Sad. Still cooking my burgers too long when I ask for them not to. I even asked for it medium and still gets burned. Over 80.00 wasted now.

Julie Lawson
Julie Lawson

We stopped for lunch on our way from camping. The sweet ladies working were so nice and friendly! The food was cooked fresh and the veggies on the burger were fresh and tasty. We love DQ for road trips and this was one of the best we've been to lately. Great experience!! Thank you!

Chris Smith
Chris Smith

The workers was very nice and attentive. Good customer service. I forget the cooks name but my mother and I had the 4 piece steak finger basket and they was finger licking good lol. You should go and check them out. You should enjoy your experience and be pleased. At least My mother and I was. GOD Bless.

L
Laurie (SupernaturalMom69)

My daughter and I both really like their chicken strip basket

D
Dan

Food was fresh and hot.

E
Eddie Palmer

Good food and good service. The location in a tight spot.

B
Bill “BigDogOfTexas” Baker

I enjoy the staff at this DQ they are so friendly. The food and the malts are great.

T
Tresa Pearce

The taco 🌮 are great also taco salad .The best is ice cream 🍦

K
Kim Baum

They have very good food! Inside really needs to be updated though.

J
Jaimie Fausett

Love our Dairy Queen. Great food and terrific employees

T
Tracy

Classic DQ with family-owned feel. My Blizzard was perfect!

G
Georgia Waitkus

Not too busy, at the time we stopped in. Very polite people and they even brought the food out to the car, when it was done.

M
Mark E. Stoker

The DQ in Center, TX is a good place for food and ice cream. I hope their dining room opens soon after this pandemic. It's an older place but still serves great ice cream and burgers.

M
Mom Of-4

This Dairy Queen has been in Center many many years and I love it but it always takes so long to get your order and the people working, at my last visit, weren't very friendly.

K
Keith Putman

Good fast food. It's our go to when we've been on the farm all day, the both of us and the wife didn't put anything in the crock pot.

T
Tonia Smith

I would have given 5 stars, but I have just a couple of issues with the drive thru. One reason is you can't order at the speaker, you have to pull up to the window and order. In my opinion that makes the line and service a lot longer. With that being said, that brings me to the other issue I have. There is not enough space for the drive thru. Cars get backed up to the point of having to wait on the side of the road. In my opinion it's not safe. Other then that I have no issues. The staff is very prompt, friendly and helpful.

C
Christopher Bell

Stop by on my way back from a trip to Louisiana. Food was hot and fresh, blizzards were not half melted, but the only reason I gave 3 stars for services is because I ordered a MooLatte to be told the other employee didn't know how to make it so I has to order somebody else. I guess the employee that took the order and also cooked to food only did that, and the other employee just made ice cream orders. Also, the employee that took my order and cooked the food. Forgot some of my order while cooking it and made a couple things wrong and had to remake two items. Took about 20 to 25 minutes to get three different meals made and two blizzards. But everything else was great.

Christopher Bell
Christopher Bell

Stop by on my way back from a trip to Louisiana. Food was hot and fresh, blizzards were not half melted, but the only reason I gave 3 stars for services is because I ordered a MooLatte to be told the other employee didn't know how to make it so I has to order somebody else. I guess the employee that took the order and also cooked to food only did that, and the other employee just made ice cream orders. Also, the employee that took my order and cooked the food. Forgot some of my order while cooking it and made a couple things wrong and had to remake two items. Took about 20 to 25 minutes to get three different meals made and two blizzards. But everything else was great.

V
Vickie Shannon

Inconvenient drive through access. Quality was average. Service was average.

T
TRM TRM

Desert and chicken baskets are great here, but burgers, tocos, hot dogs are awful!

M
Mary Cross

Food good. Table's dirt. Floors not clean.

W
Wanda Broussard

Great Salads and deserts. The servers so far have been great. Also like their steak sandwich.

T
Taylor DuVall

Genuinely curious what the issue is that made the inside smell so bad. I don’t know if it’s dry P-traps or sewer problems. Perhaps blocked vents? Disgusting regardless

Taylor DuVall
Taylor DuVall

Genuinely curious what the issue is that made the inside smell so bad. I don’t know if it’s dry P-traps or sewer problems. Perhaps blocked vents? Disgusting regardless

M
Marica Patterson

What kinda of place doesn't sell soft serve chocolate ice cream. That is just wrong!!!

c
cynthia latham

Slow ass ppl. They take their sweet time and really do not hurryfor anything.

E
Elvia Courts

Food was not hot as it should have been. Very dissatisfied!!!!

T
Tracie Kennedy

Not clean was gonna stay and eat but omg the mess we took it to go

S
Stephanie Roque

It takes them a while to prepare food plus their drive thru is really annoying because they're always in the middle of the street

D
Doris Martin

The ice cream was delicious and it only took them 45 minutes to make 5 blizzards and one peanut butter parfiat

S
Skyler Johnson

Not so great .. Sonic ice cream is better. N when it was national hamburger day last month. I told my niece to go get her a burger from Dairy Queen. She told me because 1 of her friend had found a insect between her buns. I told my niece really, it's too many Caucasian peoples eat there for that to have happened,but she said it's true...

C
Catherine Livingston

We used to love to eat at our local Dairy queen. Things have changed. The buns fall apart, the chicken is tough, the salad has almost nothing except lettuce and the drinks are tasteless. The chicken strips were over cooked and mealy. The meal that all of this came in cost us over $40.00. Take out review, only.

K
Krissy B

Today was the 1st time I have ever went here and they didn't have anything I asked for I couldn't get nachos because they said the cheese was cold and we couldn't get a sweet tea they didn't have any. So I said look ok let me get a burrito tell me why they didn't have any burritos the night shift on 8/1/2021 are very lazy...... This is a first....

J
Jhm

Last 3 times prior to eating here the meat was super greasy last time I eat here I had a taco salad the grease went thru the bottom of the box it was so bad...yesterday we tried again wasnt as bad on the greasethis time. Restaurant is pretty noisey if u eat inside I know the air is the issue because the unit is loud but if u are out of town trying to have a conversation while u eat this isn't the place for it.service was friendly tables was clinish they needed cleaned a little better but otherwise ok.nothing to brag about .

d
destiny

Very slow took over 45 minutes to get one meal!

J
Jacquelyn

Drive thur worker was awefull reported to someone else. Went inside and placed order.More pleasant people during the week

Jacquelyn
Jacquelyn

Drive thur worker was awefull reported to someone else. Went inside and placed order.More pleasant people during the week

destiny
destiny

Very slow took over 45 minutes to get one meal!

Jhm
Jhm

Last 3 times prior to eating here the meat was super greasy last time I eat here I had a taco salad the grease went thru the bottom of the box it was so bad...yesterday we tried again wasnt as bad on the greasethis time. Restaurant is pretty noisey if u eat inside I know the air is the issue because the unit is loud but if u are out of town trying to have a conversation while u eat this isn't the place for it.service was friendly tables was clinish they needed cleaned a little better but otherwise ok.nothing to brag about .

W
Wendy Vickers

It was better when Jan Allen owned the place

G
Gabe Parks

Disappointed they would not accept the free kids cone coupon I had for my kids,which means they will loose my business over $2.

j
jamous bell

Slow service, rude,and unprofessional employees it took 20 minutes to get a blizzard

M
Mel F

Horrible customer service...I think they honestly do not like their customers...order wrong..they screamed at me with my children and threw the food at me through the window....worst fast food place I have ever visited.

S
Stephanie Review

the employees are very rude. And they barel clean and the food is simply blah

J
Juliana Clemons

This was shut down last time we passed by.

D
David Jones

Six different times I would order food ahead, pay at the drive thru and when I got home to eat I would see that they didn't do it right .. my fries would be cold and hard as a rock. They are over priced as well. All around bad service.

E
Eric Harding

I ordered nachos. My wife finished her sunday an I still haven't got my order. I asked for it after I saw I had been skipped over. 2 patrons after me had received their nachos. I got tired of being ignored and left. $3.99 stolen! I'll never return!

T
The King

Very unprofessional. Worker walked away and ignored me while I'm up front ready to take my order. Terrible food on top of that, everything tastes very dry and overcooked. Make sure to not ever state something's wrong with your order as well, as the workers there are ready to climb over the counter and scream at you for it. Already had their workers attempt to assault me one night. Terrible, would have the place shut down if I could.

L
LJ Gillis

S-L-O-W! I eat here on rare occasion. I have never had a good experience. Tonight for example: I called in order @ 7:20pm. I went through drive through and made my payment at 7:24pm. They asked me to pull over and park and that they would bring order to me. I called them at 8:00 to see how much longer it would be. They said it was finished and brought it out @ 8:03 pm. 38 minutes!!!

L
Lauren W McConnachie

Waited in line and when we ordered we were told it would be 45 minutes for anything we ordered. We asked if that was for ice cream too and she said something like "ummm the ice cream machine is working but it's about to give out on me." We said nevermind and went to sonic.

G
Glenda Smith

We been eating there for years, now we are told we can't park on the side, most of the time there is no where else to park,so with that being said very rudly,we will go somewhere else

J
Jon Panaro

Took 30 minutes to get our food and then when we did get our food it was cold.

E
Elizabeth Raelle

Worst dairy queen I've ever been to. Consistently. First off, they are slower then slow, dangerous drive through, then they've raised their prices to completely outrageous. Paid 12.09 for a 4 piece chicken strip with fries, the fries were old burned and oily. Truly disgusting. The staff unprofessional. All in all, they've completely lost my business. I won't be returning.

h
hector Garcia

The customer assistance is very bad at the drive dru, the white person is very rude, he doesn't want to serve you well, he makes a bad face and doesn't want to take orders properly, simply if you don't want him to be there, don't be there. 👎🏻👎🏻👎🏻👎🏻👎🏻

E
Eb B

I came to this Dairy Queen hungry and hopeful, but I left disappointed and troubled. The place itself felt neglected. There was an unpleasant odor in the dining area, the floors were dirty, and the menu was awkwardly placed off to the side, making ordering unnecessarily confusing. Even the parking situation added to the frustration—tight, poorly laid out, and difficult to navigate, which set a stressful tone before even walking inside. When I ordered, the cashier did not mention any available savings, including the Jr. Burger deal, which would have been helpful. I was later asked to get up and retrieve my own food, while other dine-in guests were served at their tables. Fairness should not depend on who is sitting where. The restroom sink had very low water pressure, making it difficult to wash my hands properly—something that should never be an afterthought in a restaurant. What grieved me most was the lack of kindness. When I asked about pricing, one employee responded rudely. Later, when I went through the drive-thru, that same employee looked at me and walked away without saying a word, leaving me waiting without explanation. Thankfully, another team member noticed and stepped in to help, which I appreciated. Service is not just about food—it is about how people are treated. Cleanliness, fairness, and simple courtesy are small acts, yet they mean much. I hope this location reflects and corrects, because every guest deserves to be welcomed with respect.

K
Kara Miller

10/10 The WORST fast food experience I have ever had. Customer service is not in their vocabulary. We were in town visiting and had a late evening game but decided to stop through for treats for the athletes and quickly decided this DQ was the last place we should have chosen. Employee was rude and annoyed by us ordering from the time she opened the window. After cutting me off mid sentence during a question about an item adverised on their menu but apparently they dont have she then walked away from window while I was going down the list of orders. She then came back and asked "is that all"? How was I supposed to know because she hadn't seemed to be listening from the start then walked off mid order. After shoving the receipt out and slamming the window, her and her coworker ended up at the mixing station directly in front of the window talking trash about us right where we could hear. She then turned her back and stood off to the side and the other girl handed our 5 blizzards and shake out the window seeing CLEARLY there were only 2 of us in the car and I was driving but didn't have the courtesy to offer a drink carrier, instead laughed as we tried to balance all of them in our laps and asked if we needed lids. It was up to us to guess what was what because after shoving the first two out the window she quit even telling us what kind they were. If your employees hate their doing there job that they are getting paid for that bad, they need to go back home or find something else they do like because customers are what make a business successful. Do better!

Eb B
Eb B

I came to this Dairy Queen hungry and hopeful, but I left disappointed and troubled. The place itself felt neglected. There was an unpleasant odor in the dining area, the floors were dirty, and the menu was awkwardly placed off to the side, making ordering unnecessarily confusing. Even the parking situation added to the frustration—tight, poorly laid out, and difficult to navigate, which set a stressful tone before even walking inside. When I ordered, the cashier did not mention any available savings, including the Jr. Burger deal, which would have been helpful. I was later asked to get up and retrieve my own food, while other dine-in guests were served at their tables. Fairness should not depend on who is sitting where. The restroom sink had very low water pressure, making it difficult to wash my hands properly—something that should never be an afterthought in a restaurant. What grieved me most was the lack of kindness. When I asked about pricing, one employee responded rudely. Later, when I went through the drive-thru, that same employee looked at me and walked away without saying a word, leaving me waiting without explanation. Thankfully, another team member noticed and stepped in to help, which I appreciated. Service is not just about food—it is about how people are treated. Cleanliness, fairness, and simple courtesy are small acts, yet they mean much. I hope this location reflects and corrects, because every guest deserves to be welcomed with respect.

Juliana Clemons
Juliana Clemons

This was shut down last time we passed by.

Kara Miller
Kara Miller

10/10 The WORST fast food experience I have ever had. Customer service is not in their vocabulary. We were in town visiting and had a late evening game but decided to stop through for treats for the athletes and quickly decided this DQ was the last place we should have chosen. Employee was rude and annoyed by us ordering from the time she opened the window. After cutting me off mid sentence during a question about an item adverised on their menu but apparently they dont have she then walked away from window while I was going down the list of orders. She then came back and asked "is that all"? How was I supposed to know because she hadn't seemed to be listening from the start then walked off mid order. After shoving the receipt out and slamming the window, her and her coworker ended up at the mixing station directly in front of the window talking trash about us right where we could hear. She then turned her back and stood off to the side and the other girl handed our 5 blizzards and shake out the window seeing CLEARLY there were only 2 of us in the car and I was driving but didn't have the courtesy to offer a drink carrier, instead laughed as we tried to balance all of them in our laps and asked if we needed lids. It was up to us to guess what was what because after shoving the first two out the window she quit even telling us what kind they were. If your employees hate their doing there job that they are getting paid for that bad, they need to go back home or find something else they do like because customers are what make a business successful. Do better!

Glenda Smith
Glenda Smith

We been eating there for years, now we are told we can't park on the side, most of the time there is no where else to park,so with that being said very rudly,we will go somewhere else

Jon Panaro
Jon Panaro

Took 30 minutes to get our food and then when we did get our food it was cold.

hector Garcia
hector Garcia

The customer assistance is very bad at the drive dru, the white person is very rude, he doesn't want to serve you well, he makes a bad face and doesn't want to take orders properly, simply if you don't want him to be there, don't be there. 👎🏻👎🏻👎🏻👎🏻👎🏻

Elizabeth Raelle
Elizabeth Raelle

Worst dairy queen I've ever been to. Consistently. First off, they are slower then slow, dangerous drive through, then they've raised their prices to completely outrageous. Paid 12.09 for a 4 piece chicken strip with fries, the fries were old burned and oily. Truly disgusting. The staff unprofessional. All in all, they've completely lost my business. I won't be returning.

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About DQ Grill & Chill

How to get there

401 Tenaha St, Center, TX 75935

Lufkin, TX 75935

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DQ Grill & Chill
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Highlights

Good Rating
4.2/5 stars
💬
Many Reviews
356 reviews
💰
Budget Friendly
Price level
👨‍🍳
ice_cream;burger
Cuisine type

Services

🍽️ Lunch
🍾 Dinner
Coffee
🍰 Desserts
🥡 Takeout
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout

Restaurant Info

Status
Verified by owner
🕐 Hours Today
10AM-10PM
Rating
4.2/5
💬 Reviews
356
💰 Price Level
$
📞 Phone
+1 936-598-5207
🌐 Website
www.dairyqueen.com

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
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The Neighborhood

Location

401 Tenaha St, Center, TX 75935

Lufkin, TX 75935

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