KFC

Name: KFC
Address: 205 S Timberland Dr, Lufkin, TX 75901, Lufkin, TX, 75901, US
Telephone: +14092191403
Price range: €€
Rating: 3.6

Chicken · Lufkin

3.6 · 571 reviews Google

KFC

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About KFC

En KFC Lufkin, te damos la bienvenida a un espacio donde el sabor crujiente del pollo frito se une a la tradición y la comodidad. Ofrecemos nuestros famosos buckets, menús combinados y guarniciones con la misma receta original que nos ha hecho famosos en todo el mundo. Ven a disfrutar de una comida...

What Customers Say About KFC

Experiences at this KFC are mixed. Some customers praise friendly staff like Mrs. Carla and the food quality when it's fresh. However, many report issues like missing items (biscuits), long waits, rude service, and inconsistent food quality (dry chicken, soggy tenders), and being out of items.

Popular Dishes

bowl with mashed potatoes, gravy, corn and chicken chicken tenders French fries macaroni and cheese sauced nuggets biscuits

Best For

Quick Bite Casual

Tip: Be sure to check your order before leaving to avoid missing items. Consider Popeyes for potentially better service.

Features

📶 WiFi 🅿️ Parking 🚗 Delivery ♿ Accessible 🍽️ Lunch 🌙 Dinner

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Data from Wikidata

Explore the area around KFC

KFC is located in Lufkin, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.

Historical Heritage

Lufkin Land-Long Bell-Buck House (A 362m) — building in Lufkin, Angelina County, Texas Lugar inscrito en el Registro Nacional de Lugares Históricos
Banks-Ogg House (A 657m) — building in Lufkin, Angelina County, Texas Lugar inscrito en el Registro Nacional de Lugares Históricos
A.C. Kennedy-Runnels House (A 667m) — house at 603 E. Groesbeck St. Lufkin, Texas Lugar inscrito en el Registro Nacional de Lugares Históricos
Kennedy, R. A.-J. M. Lowrey House (A 738m) — building in Lufkin, Angelina County, Texas Lugar inscrito en el Registro Nacional de Lugares Históricos
Behannon-Kenley House (A 753m) — house at 317 Shephard St. Lufkin, Texas Lugar inscrito en el Registro Nacional de Lugares Históricos

Data from Wikidata

Frequently asked questions about KFC

KFC is located at 205 S Timberland Dr, Lufkin, TX 75901, Lufkin.

Near KFC you can find points of interest such as Lufkin Land-Long Bell-Buck House, Banks-Ogg House, A.C. Kennedy-Runnels House, Kennedy, R. A.-J. M. Lowrey House.

KFC offers chicken cuisine.

KFC has regular opening hours. Check their profile for updated schedules.

KFC offers the following services: dine-in, takeaway, delivery.

The most recommended dishes at KFC based on customer reviews are: bowl with mashed potatoes, gravy, corn and chicken, chicken tenders, French fries, macaroni and cheese, sauced nuggets.

KFC is ideal for quick bites, casual dining.

Be sure to check your order before leaving to avoid missing items. Consider Popeyes for potentially better service.

571

Reviews

KFC Lufkin Reviews

3.6

571

5★

42%

4★

20%

3★

14%

2★

1★

17%

Reviews (22)

Janique Garrett

Mrs. Carla is by far one of the best managers I have come across. She was very helpful in helping me find out what happened to my stolen uber eats order, and did not get irritated when I kept calling the store. 5 stars for Mrs. Carla and her professionalism!

Peet von

I haven't been here in months but stopped by today for lunch around 12:30 and was extremely impressed with the food, timelyness and customer service!!! The woman working the drive through window was very friendly as well. Keep up the good work!

Jeremy Salge

Chicken was good, drive thru was a little slow would be my only complaint.

Daniel Armet

Good as kfc is always but they forgot my biscuits im a little upset about that because they dont even have a number to call

Patrick McCollum

Ordered over an hour early with a specified time for pickup but my order wasn't started until I arrived. I wasn't provided any information on how much longer I would have to wait.

Troy Eakin

Got the bowl with mashed potatoes, gravy, corn and chicken. For the price it was horrible. I’m pretty sure the chicken was just one chicken strip torn into pieces. The corn & gravy maybe a tablespoon. For over 8 dollars it should have been more. For 5 dollars more I could buy a 3 lbs of Tyson strips from Sam’s. Chicken sandwich was not as good as chic or Popeyes

Ambra Reppond

My mom and I work in nacogdoches Texas had a hard day at work. My mom decided she had enough energy to go order us some to go food from our very favorite chicken place which is already on the expensive end. In our opinions. Felt it was worth it. Not this time. After three or four mistakes here are there we let it go. Don't want to make a big deal or big think about it. However this was a very pathetic order. So insane that we worked very hard today drove all the way from nacogdoches and decided to go to KFC in Lufkin Texas. Where we reside. A little further out from in town. I called speak with the manager. I explained it was not the correct order to begin with. Then further explained that a little further out than Town worked very hard did not even have the energy to go back. I was informed that I had to return the food as it was. In the box before being compensated at a later date. As if I were a perpetual complainer or something. And I get that they may not know that. However given the circumstances I feel that they could have gone an extra mile with that and documented the person the name to Father assure themselves that I am not a person that does that. Which I am also a person that works in the food industry and totally understand. To a certain degree. But being hung up on by the person in charge is above and beyond disrespectful. And I am completely appalled. By the manner of which they handled a complaint at all. So now I am going to go back up there. And provide photos and all the food. But that is extra gas. An energy I didn't want to have. Because it was outright disrespectful. Not great your customer service whatsoever. If she was unable to provide that. I feel she should have been able to provide information to contact someone above her concerning that direct store. 4 hours that I can come into the store where I could speak to them directly someone that was obligated and allowed that leisure to handle that entire situation and their opinion and their ability to be better. That didn't happen I was hung up on. So so disrespectful. No apologies. Literally no respect at all.

Michelle Merchant

Went through drive thru placed my order all white meat got home 35 miles away just to see it was all dark meat! Took it back and they was very rude with no apology the girl at window snatched the bag and when she came back 5 minutes later she shoved it out the window rudely and shut the window! No apology no nothing like it was my fault! Mind you I drove 70 miles out of my way to be treated like that!

Denita Criswell

Everytime you go here they're always out of something

Tammie Olvera

Went in with their on line menu and i was told they had no menu item i wanted.

Josiah Patterson

I drove up and the drive through worker was sassy for absolutely no reason right off the bat. I drove off and went to Popeyes. I received way better service there.

peanut butter

Didn’t get our full order then when we called back to tell them they just hung up

Nakeiya Whitmore

I just came and purchased a 12pc family meal crispy the chicken had absolutely NO SEASONING and the chicken was very dry. This KFC needs a new cook or something I want a refund. How are y'all suppose to be finger licking good but y'all are serving people chicken with no seasoning

Gordon Marando

If I can give KFC drive thru a zero star I would, I just drove up to the drive thru and I ordered two piece meal with macaroni and cheese, cole slaw and drink, I get home, openrd the box instead of cole slaw, there was potatoes and grave in the box

Olivia Matthews

Horrible service , rude staff and food almost always either very undercooked or dried out old not fresh and order frequently incorrect. Size of chicken is very small. Over all very disappointing compared to other KFC locations like Splendora Tx which is fabulous in both food and service . In fairness this Lufkin location gets it right every once in about 10 orders or at least that has been my experience. The only consistent thing about them is the poor quality .

Niki Rea

I was in the drive-thru so I didn't go inside. An hour before closing there was no tea made, sweet or unsweetened. They had to check and see if they had any white meat left. Of the two combos ordered, they got one right. The 2 piece had a wing and a breast, which was correct. On the 3 piece, I asked for a wing, a leg, and a breast. I got home and it had 3 thighs inside. I don't eat dark meat, so much for eating the chicken tonight. Tried to call the number at the location no person answered, and the voicemail is full so no messages can be left. Also whenever I picked up the chicken in the box to check my hand was covered in grease.

Jennifer holley

Placed and PAID for an online order only to arrive to the store to be told that they were out of most of the items ordered. Tried to speak with manager at store, but she couldn't speak any english! Called customer service to process refund and talked to 2 ladies from the PHILLIPINES who could not process the refund because the store had not closed out the order. Was asked to call back in 30 minutes to try again. I will be reaching out to corporate tomorrow. This has been the absolute most ridiculous experience we have ever had at any establishment.

Leanna Pritchett

First and unfortunately, the last time I will eat here. We were excited to try the new sauced nuggets, and they were terrible. I truly believe we were given microwaved chicken(leftover from lunch it was 3 pm).It was cold inside and soggy. Do not recommend this location. I hate to give negative reviews, but this place was truly pitiful.

Bite Me

So each time I go here it seems the quality of chicken is decreasing. This time the big box chicken tenders were not edible. The batter was soggy and the chicken was like biting into rubber. It wasn't warm. It was room temperature again. To top it off, the bathroom is clean but there is no cold water on sink and the mens restroom smells of reoderizer and swamp gas. I am done. No more chances... Time to go to another chicken vendor because everybody in town makes better chicken.

Nai Lam

They were out of tea and French fries. Had to repeat order about 6 times. The biscuit was hard as a rock. The person taking care of us didn’t seem to care about customer service. Asked for a large and received medium. Also asked for sauce and didn’t receive any. Chicken was terribly dry. Just too many things wrong in one visit. Management needs to review their program and make some changes.

Kairi Sofia

Our French fries were only half full. And they didn’t give us half of our order. Thanks kfc

Maria Almeyda

If I had taken a bite out of a brick it would have been softer and tastier. 3rd piece was a meatless wing?!!! The longest wait ever, at least 30 mins of what it would have been an 8 minute wait. Sorry, but nothing was good at all.