Starbucks
Coffee shop · Mecca
About Starbucks
En Starbucks, te damos la bienvenida a un espacio donde el aroma del café recién hecho se une a un ambiente acogedor y moderno. Desde nuestros emblemáticos cafés hasta nuestros deliciosos acompañamientos, encontrarás el lugar perfecto para relajarte, conectar con amigos o trabajar con nuestra conexi...
En Starbucks, te damos la bienvenida a un espacio donde el aroma del café recién hecho se une a un ambiente acogedor y moderno. Desde nuestros emblemáticos cafés hasta nuestros deliciosos acompañamientos, encontrarás el lugar perfecto para relajarte, conectar con amigos o trabajar con nuestra conexión WiFi gratuita. Te esperamos para compartir contigo la experiencia Starbucks en Mecca.
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Starbucks Mecca Reviews
Great customer service, and my iced coffee was delicious.
Excellent customer service every time and coffee is always excellent.
It's really cool. When you walk into the store the air conditioning blasts cold air on you. And also the service is really good.
This is my favorite Starbucks location. The people are friendly and the drinks are done correctly almost all the time. I feel like family with most of the workers here and I know how hard they work.
The drinks are good as always, atmosphere had lots of seatings, the service is good as you would expect.
Very VERY good!!! This is a Starbucks I went to because I lived in the apartments near them, love the service, and it's a perfect spot for relaxing and drinking coffee. Love the spot to, you have Del Taco, Chelos Burgers, and a AMPM! Best of all, gas all with them combined!!😍
The staff was great the coffee was great the I have been driving past 4 other Starbucks on my way back home to get my coffee there because I special order my frappe and they get it perfect every time More bang for your buck.
This place actually made the BEST latte I've ever had and hubby said the "undertow" was great as well. Wish I got batistas name so I can give her props. To bad I live 4-5 hrs away however atleast I know this will be my coffee stop either to or from glamis.
This place is treating me like I matter while I wait for help. I had an idea my fellow traveler should leave his laptop here while he goes back to a terrible place for his passbook, since it is so low on batt and it could sit here at Starbucks charging with my and my dog Chippy. He said “now that’s an idea I like” and he pointed at me. Then he sped away in his Toyota with the Alexandria Vol ume blasting. But here I sit with treads under my feet. Lanes to go. Miles after James. Severally Lovely is the time at this Starbucks. A great place for work and a touch of energy before facing the last mile to whence ~~~~ CA ÑADA
Don't usually do Starbucks seems like they have become passe. But the crew here was rocking to great tunes and cranking out tons of drive up and walk-in orders. I had a pound of beans and as I've been motorcycle camping for a few weeks and didn't bring my grinder they were awesome to make frenchpress worthy grindings for me. Up the PCH and home to Glendale, OR. Thanks guys.
Very good coffee and it taste amazing. And I know it would be tiring in the morning but the workers aren't so happy like i know other workers are. But fast and efficient
Great little bites for breakfast as well. As great coffee drinks as well. As a bunch of different new stuff, fruity pink all kinds of different colors. That look aweome, just haven't tried it yet. But I can't wait. Great people here to also, very quick service. very friendly people. I gave it an a plus plus
Don't usually do Starbucks seems like they have become passe. But the crew here was rocking to great tunes and cranking out tons of drive up and walk-in orders. I had a pound of beans and as I've been motorcycle camping for a few weeks and didn't bring my grinder they were awesome to make frenchpress worthy grindings for me. Up the PCH and home to Glendale, OR. Thanks guys.
This place is very friendly very busy awesome drinks very clean in the inside and very comfortable seats for waiting.
This place is treating me like I matter while I wait for help. I had an idea my fellow traveler should leave his laptop here while he goes back to a terrible place for his passbook, since it is so low on batt and it could sit here at Starbucks charging with my and my dog Chippy. He said “now that’s an idea I like” and he pointed at me. Then he sped away in his Toyota with the Alexandria Vol ume blasting. But here I sit with treads under my feet. Lanes to go. Miles after James. Severally Lovely is the time at this Starbucks. A great place for work and a touch of energy before facing the last mile to whence ~~~~ CA ÑADA
Cool place to get refresh and hit the road Friendly staff,,clean restrooms
Very good coffee and it taste amazing. And I know it would be tiring in the morning but the workers aren't so happy like i know other workers are. But fast and efficient
Great little bites for breakfast as well. As great coffee drinks as well. As a bunch of different new stuff, fruity pink all kinds of different colors. That look aweome, just haven't tried it yet. But I can't wait. Great people here to also, very quick service. very friendly people. I gave it an a plus plus
Good service, the baristas are super nice!!! Like most starbucks it gets busy but offer good convo as u wait.
Nice store, plenty of seating, ample electrical, loads of parking... if only the partners were a little nicer to the customers.
This place is always super busy in the peak season. Don't forget to lock your car doors parking lot has character. Average service for a corporate Starbucks. It's the only place for Miles with good tea and coffee. So, it wins for best tea and coffee in the neighborhood. In the busy season there's super slammed but in the offseason it's a ghost town. This is a great place for travelers who have been out in the desert or for people coming from South of the Border. In the busy season they're super slammed but in the offseason its a ghost town. I love how busy this place is and it is like the first good cup of tea I've had in days! (〒︿〒)
I stopped by here after driving in the area. The staff were very friendly, the service was quick and the coffee was good. There was enough parking in the area as well. I would definitely recommend stopping by here if you're in the area and need a quick cup of coffee.
Fast and hot is what you get, rich and dark is what you taste.. its a coffee shop that beats a bar or an instant cup from a service place. Get there early or get there late, it's so fresh and aromatic it will wake you right up.
I usually go there for caramel frappe's but I also liked their other drinks, i would recomend if you like coffee-free drinks: chai tea, strawberry refresher, pink drink or strawberry and raspberry acai! For my coffee buddies I would recomend the basic...😅 caramel frappe, Irish style cold brew, caramel macchiato, vanilla bean frappuccino, and Americano! (I would also recommend looking at their website because their are lot more of drinks to choose from)these were some of my personal favorites.... Thank you!
We visited this Starbucks as a pit stop and this place was a nice reprieve from the heat. The dining room, as well as the bathrooms and the young lady who took my order was pleasant and very nice. My drink came out exactly as requested, ty Starbucks!
I liked the comfortable chairs, the clean, working vibe of the store and the efficiency of our order. It made our pitstop that more enjoyable!
We visited this Starbucks as a pit stop and this place was a nice reprieve from the heat. The dining room, as well as the bathrooms and the young lady who took my order was pleasant and very nice. My drink came out exactly as requested, ty Starbucks!
Good place but very busy. Need more staff to help at busy times. Staff are very nice and work hard. Store needed cleaning
Every time I get a sandwich it falls out the bag they need to change the packaging but they definitely make coffee fast
Coffee was great - Service was very slow, waited about 20 minutes after ordering.
Super conveniently located, clean facilities.
Forget about our order, young male working (no name badge) not so friendly and didn't apologize. It wasn't busy and no one was in line so I don't know why our order was never done until we went up and asked.
Well I feel like the drive they takes FOREVER the staff is nice nothing personal but seems they need more help or better training to get the speed going.
I come here often and I always place my order from the app. I always order a iced coffee and once in a while I'll order a sandwich. This place consistently forgets the sandwich. I always have to flag someone down to complete my order and it's really frustrating. And there's no apology most of the time.
I ordered a venti sized hot americano with half and half cream and 7 regular sugars, but when I tasted the coffee, it did not taste sweet. The employee told me that for some reason he thought the ticket said 3 sugars, so they replaced my coffee with the correct sugar count; it tasted perfect.
This particular location is not on my 2nd stop list. The ladies were not friendly at all. I ordered me drink and it was incorrectly made. I informed the associate, she turned and said i'll make you another one. She never even looked at me. Rude, rude employees.
Prefer local shops. Small local shops need our support and are as good and often better. Tast of coffee is personal my hubby prefers. taste.
Prefer local shops. Small local shops need our support and are as good and often better. Tast of coffee is personal my hubby prefers. taste.
No soap in men's room,place was very dirty,6 employees working. Slow guy making drinks. Not very busy. Flys! 🚨🚨
Cashier was nice but whoever made my husband's chi tea put all ice 5 dallors for ice.
They need more competent staff. They charged me wrong and more. Not coming back. It sucks.
This is literally the worst Starbucks in the valley, they are usually out of stuff, the latte hot drinks are not well made, 3/4 full cups, long waits. Customer service not the best, the girls working there tend to get a little cranky. We work down the road and this is not a one time issue, which is why I took the time to write this review, happens very often. Just because its on the east side of the valley and some customers are farm workers, they shouldn't down grade the service and quality!!
I ordered a tall matcha ice latte and in 6 drinks it was gone. And it's makes sense since it's was filled with ice 3/4 of the way. That's sad especially since they are almost $5. And not to mention it was mostly milk too. Very disappointing..
Dont judge me......i never was a fan of starbucks!! I dont see what the big fuss is all about. Plenty of other ciffee shops to go to other than this commercial coffee place. Come on people, have some dignity! Y'all only go here because of the hype! Im not a follower. Plus the coffee is toooooo expensive. I make better at home. Thermos.
Ive gone to this starbucks for 2 mths now nd there sparkling machine is still out! Plz dont advertise something u dont have. I waited in line for 30 mintues they took my order took my money nd then said sorry we dont have the drink plz get ur drinks together! I miss my drink !
Usually don't review this little amount of stars for Starbucks, but I was extremely disappointed. Will never go through the drive through again at this location, I had no idea it was so slow.. First time at this location and it took 45 minutes to get a iced gingerbread latte with breve. Ordered it iced and it came out hot so we had to wait another 10 minutes to get the correct order. My husband was livid as it took us an hour longer to get home. We were on our way to Baldwin Park from Salton Sea Beach, on New Year's day. Thanks!
This place is the worst when it comes to hours of operation ,mobile orders, and keeping there dinning room open ..... Fyi to corporate this is a truck stop so when your lazy employees don't have your dinning room open you loose thousands of $ and customers I recommend new management that actually cares about you ROI cause this place should be a gold mine... Infact while writing this review I was informed that they are no longer excepting orders for the day and it's only 5:45 on a Sunday on Thanksgiving weekend
Not good, flavorless drinks, i don’t know if the barista forgot the ingredients, or they are in a hurry for the closing time. Bummer
Ordered pickup on the app 10min before picking up, estimated on the app was 6-9min, had to spend 15minutes on drive thru because lobby was closed, now it's late for my destination.
Towards their closing time they don't have all the ingredients to make what you want because they sale out. Seems like their lazy to do the work when their 1 hour or 30 minutes away from out of work.
It’s 50/50 here. Sometimes they get your drinks right, sometimes they don’t. You can ask for a remake, but again they might get it right or not. What’s really annoying is they close their drive thru constantly at random times. Very inconsistent. Update: 5/9/25 I’ve come several times and it happened again. It’s always closed drive-thru or the front. It’s very inconvenient.
They’re always slow to get drinks out during the weekends inside and drive thru. Not sure if they’re short staffed but I always end up waiting +15 minutes to just order the drink
It’s 50/50 here. Sometimes they get your drinks right, sometimes they don’t. You can ask for a remake, but again they might get it right or not. What’s really annoying is they close their drive thru constantly at random times. Very inconsistent. Update: 5/9/25 I’ve come several times and it happened again. It’s always closed drive-thru or the front. It’s very inconvenient.
Not good, flavorless drinks, i don’t know if the barista forgot the ingredients, or they are in a hurry for the closing time. Bummer
Ordered pickup on the app 10min before picking up, estimated on the app was 6-9min, had to spend 15minutes on drive thru because lobby was closed, now it's late for my destination.
The Starbucks time lost, friendly but the two iced coffees were not made very well. Bitter, little ice and not enough syrup. Furniture in disrepair and exterior smelled like a dumpster.
Super slow service. Been in line for 15 min already drive thru and seems theres only one barista. Understaffed location.
Slowest Starbucks ever in the top 3 for sure it even says it’s not that busy now waited about 15min in the drive thru.
Don't waste your time bothering to even ask if they have refreshers!!! I'll save you the trip and let you know right now that they never have any available!😠
Filthiest Starbucks! Fly's everywhere. Toilets are nasty. Sticky and dirty floors. Do not recommend.
So dang annoying when They make me wait in the drive thru for more than 20 minutes just for one drink 🙄 not to mention I had ordered ahead!
Horrible place to get coffee I waited for 30 min for them To tell me that they didn’t have my ticket there for my order. I had to get my frkn money back
This particular location is not good. Over 30 min in drive-thru with only 3 cars in front of me. And I'm not sure what they gave me but it was Not the drink I ordered.
Slowest Starbucks ever that I've ever been to I've been to a lot I travel all over for work and this is by far the slowest I sat in the Drive-Thru for like 40 minutes s*** is crazy
This is the second worst service and experience here at this location. It's unacceptable!The first one, they got my wife's order wrong. They gave her a mocha instead of a caramel frap. The second mistake was today around 8:30pm, an oversized short women on the drive-thru window was so demanding and hustling my order .I ordered a Teavana ice -tea Venti and she gave me a toll , also i ordered 3 toll frapps and the cups where half full ! I'm really upset .Hopefully they make a positive change on their service .
I love Starbucks in Mecca there's some great people working there, but I went last night to the drive thru and they got my order wrong, I went inside was really nice asked if they can make the correct one, the guy had an attitude and I swear he gave me the same one. I ended up throwing it away at home.
Extremely dissatisfied waited at the order screen for a five minutes then drove up to the window and they tell me they can’t take my order there they told me I can either go inside and order or go back around in line and now there are multiple cars now in line and running in a rush for work so that doesn’t work so I decided to leave that is not proper customer service. Every other Starbucks has taken my order at the window if there was an issue at the order screen.
Don’t even have the drinks or the ingredients for them most of the time. Be better!!
I am a gold member of Starbucks. I spend hundreds of dollars here ...This is the second bad experience I've had in this Starbucks. I gave them another chance today and stopped by today at 9pm I asked if i can use the restroom becuase my daughter is pregnant and they said i could not use the restroom because they are cleaning it because they are closing. The hours say it closes and 10:30. At 9:00pm as i walked in the store it smelled like strong cleaning supplies the bakery case was empty lights were shut off. I dont understand why the store looks closed at 9pm when the hours are clearly 10:30!!! This is really upsetting! I was so upset i forgot to ask for her name .She also suggested i use the restroom at Del Taco when i purchased Starbucks!
This is my second time receiving bad service here. It has nothing to do with the staff for this time, but rather the quality of the drink. I specifically ordered a Venti Horchata Almondmilk Frappuccino with caffeine. When I received my drink, it was only half way filled in the cup, the cup did not have the dome top as it has to be for this drink, and it was poorly made. When I asked for them to fill it all the way to the top, they said they couldn’t. This is the second time I don’t get a good drink, and still paying in full. I would not come back to this store again because I do not feel as if they can even do their job correctly.
Trying to make a order and dining room is closed and they won’t let you walk thru the drive-thru since we have a trailer that can not access it - this location runs right along the road to Glamis therefore there is a lot of people who have trailer stopping here and it is most inconvenience - I guess they don’t want to make money - I was not the only people walking away today
on Sep 5, I was buying a coffee on 90496 66th Ave, Mecca, CA 92254 The girl who was caring on drive-thru gave my coffee with the cover opened, and all coffee feel in my leg, feel ma lot of pain, but the saddest of everything is that girl didn't tell me anything, she didn't anything to help me, I ask for some napkins and she is angry with me. well the point is that every day I bought a coffee from some Starbucks, and never happen before .But I want to you gays know what happen with one of your workers.
This Starbucks is extremely slow. The drinks we ordered were poorly made and tasted mostly like water and it left a terrible after taste like medicine. Payed and didn't get a receipt back.
They took the order fast in drive throw , but the wait time for coffee it was too long,wen we got to the window we wanted to order a cheese danish and the chashier at the window said that they didn’t allowed orders at the windows, so we said ok and still waited over 10 minutes for our coffe!! Bad service!!!
Not open til 5:30am?? This is on a major commute route. I mean, geez, Starbucks in small towns, like Big Bear frinstance, are open at 4 and 4:30am. Worse was the attitude of the employees. I walk in the door for a cuppa, and they glare at me like I'd committed a crime, and say, "We're not open." Then why the hell is your door unlocked and all the lights on?? How dare you treat me like I'm a criminal for walking in your unlocked and fully lit store for a cup of coffee!
Ordered my drink @140 pm. Didn't get my drink till 205. Now why would a corporation only have 3 employees for a location right off the freeway ! Poor girls they looked so exhausted ! I'm pretty sure they have the money .
What a bad service they have at this Starbucks restroom socks no paper you can see the bad nasty restroom and they my son waiting for he’s Frappuccino like for 30 minutes the girl forgot about my sons coffee. Wow really bad and when I talk the girl my sons coffee she look at like bad. I will never con back to this Starbucks again.
Stopped by there on Thursday at around 850pm the door was locked and said only drive thru was open...then order was wrong. On Sunday, I stopped there again as I'm traveling back and they took a long time and it was not busy at all, customer service was not good like other Starbucks I've been to. VERY DISAPPOINTING
I was the second one to order and they ended up giving me my coffee after they gave like 5 people their orders. Finally when they were about to give me my order the lady just throwed the coffee at us. The service was very bad and they were very slow. The restrooms were not working and a lot of people wanted to use the restrooms.
Not the first time I go, and they take forever kit was talking to a customer seems to me they were friends another time the girl were playing. I told her what happened why service is so slow she said sorry and the order was grong !!!!!!! Not going back!!!!!
Worse Starbucks I have ever gone to. It smells disgusting right when you walk in. The restrooms are dirty. The coffee taste so horrible. It was a waste of time and money. Not a welcoming store what so ever.
I have never tasted a coffee that bad like the one I just received right now. It tasted like burn cigarettes it was horrible. I don’t tend to ever leave reviews but I felt that I had to because this was not okay. The service was also super slow and then to get a bad coffee makes it worse. Never coming here again so sorry.
The hours of services are ridiculous. It is really hot out there in the Valley talking of Mecca and is closed when is on the hotes hours. Lost of customers just leave because they want to refresh and there's no other Starbucks near. This is really disappointing over all. Don't matter if the staff is friendly or of they have great services the owner should be looking more into this matter
Worst coffee i ever had. Ordered hot caramel machiato and my friend took hot mocha. The coffee tasted like a diluted hot milk with coffee flavor. Total waste of money.
Ordered two grande mochas w/ almond milk and whip cream and a pastry. They took forever to make it and no one told me my pastry was sitting on the counter. I watch the barista, she had filled the cup to the brim with no whip cream, she put the lids on and then took them off to add the whipped cream, but there wasn’t any room so she did one squirt of whipped cream in each. I guess she felt like adding a teaspoon of whipped cream was still adding it. But I didn’t want any hassle so I left. Our mochas taste odd, my husband who never complains said it tastes like water and chocolate and it does. Terrible!
Coffee was watered down no flavors. Had me wait 20 minutes just to tell me there’s no more turkey danishes. Poor customer service
Drive thru takes a long time. Waited 21 minutes to be exact. When I got my drink I let the employee know and she was rude. This had to be the worse experience for a Starbucks ever.
Worst location ever. They don't seem to utilize their drive thru or mobile order. I guess with 6 staff members it's difficult to manage a store with drive thru and mobile orders. Took me nearly 30 minutes to order in store the first time I came. Thank goodness I don't live here!
They are never open, they have a sign on the front door stating they open sundays from 10-6. Drive thru line was full & at 10:16 they put a sign that it was going to be closed. Called starbucks 2 times, they dont answer either. I was waiting outside in the front of starbucks at 9:50 am and a worker opened the door for a male and locked it. 5 mins later the male guy comes out with 2 starbucks. This starbucks is never open
Never AGAIN oh my goodness this Starbucks is so horrible never again will I go here again in my life. When I ordered my drink and got it it smelt bad like sweaty testicles making me gag every time I took a drink I threw it away what a waste of 4.95 dollars that I will never be able to get back because my drink tasted like a teenage kid who wanted a the new iPhone 15 horrible horrible.
Yesterday I had a matcha and it tasted a little off. A few hours pass and I’m in a lot of pain and throwing up. I don’t know if what they gave me had gone bad or something but it left me with a fever and pain. 😔
I go every weekend to this Starbucks and never had any issues until today. I ordered 6 drinks via mobile order. Upon arrival to the drive thru window, I asked for a drink carrier because I was the only person in my car and my car only fits two drinks. The guy at the window told me I had to go inside for a carrier and I had to pay for it. Never heard of paying for a drink carrier, but ok. I clarified and he said I could not pay for it at the drive thru window I had to go inside and pay for it to get it. I asked him what the difference was between paying at the drive thru window or getting off and paying inside. Mind you there was no one behind me in the drive thru. I told him I don’t mind paying but be realistic man you see it’s only me in my car and it’s six drinks. The math doesn’t add up in this situation. He just looked at me and gave me a blank stare like if he didn’t care. I told him ok it is what it is my tough luck and I left clutching onto all 6 drinks while trying to drive. Horrible experience from a normally good spot I liked to go to.
Ordered 5 drinks and didn't get a holding tray for my drinks. They didn't have anything resembling a box to hold my drinks during my drive. My car only has two cup holders. I tried asking for additional help with my drinks and the drive through attendant just closed the window and went about her business. Loved the coffee but hated the costumer service.
The staff is all lovely but the quality of coffee at all Starbucks has gone way down and this is no exception. We actually stopped going as part of the boycott but really needed a bathroom today and they were close. As we still had a few dollars on a gift card decided to just use it up and I will say, very poor quality. Again, it had been going downhill at every location for at least a year before the war and we had not missed it at all. We don't do foofoo drinks so drip or Americano are our go tos and Starbucks used to be very consistent across the country for quality and flavor. We didn't mind supporting them before because they offered full benefits to even part time staff but we definitely don't want to give them money now. Again, it was a gift card balance so they already had the money. So, not only are they supporting an aparthied regime, but they are chincing out on the product they sell. Support local!!!
Rude people work here at 7 pm they close lobby they told me short of staff but I saw 4 people working inside I am truck driver when you ask about manager always on break rude they didn’t even come to door saw me ignore then I have to walk drive thru window but I can’t order cause I don’t have car stupid stupid
Order online, waited 25 - 30 minutes, did not get any of the items I ordered. Nothing good to say about the staff.
Very bad rude people, not good service staring the NEW Year 2026. You need to hire more people who really wants to work
I come into this location on Mother’s Day. I was aware it would be busy but I decided to go inside so it could be alittle faster. 20 min wait. The staff isn’t very welcoming or helpful. I asked if I the drink that come out was mine because it was loud and I couldn’t hear and all three ignored me until one decided to answer my question as she was placing another drink down . She said” look at the name”? I let her know the drink didn’t have a sticker and she said well it must be yours. HA! Really! I mean she didn’t open the drink she didn’t ask the other people I what it was nothing. So like any other person waiting for 20 mins I took it and didn’t check it. I just wanted to leave.the dam drink was a medicine ball. From a chai tea to a Medicine ball. Come on guys be better ! It was a gift drink for someone . They literally throw it away. And used the gift card I bought them with the drink to buy the correct drink again! Very disappointed
Employees are always so rude and in a bad mood. I had an employee try and tell me where to pick up my drink next time I ordered . Tall blonde lady, I felt profiled or just treated differently from other customers.
Evelyn manager rude. In front of employees she said to me do not dirty the bathroom I cannot believe she said that !!!!!! I am a customer!!!!! Horrible, horrible, horrible customer service not professional at all, and they put her as a manager . I won’t ever come back!!!!
Starbucks needs new employees , that enjoy working with customers … idc how hard of a day they've had . Be respectful
Nice location, but people that work there have horrible attitude and customer service they seem to get mad everytime people have questions and place orders!
This crew is really rude!!! I encountered Yareli and apparently she didn’t like my order and told me she found my order a little off because I requested pumpkin CF in my drink, I didn’t make any other changes. Then this other employee Val, screamed at a customer because he wanted a caramel frap but got a mocha and she yelled at him “ you ordered a mocha” instead of trying to resolve the issue in a professional manner. I’m sure they can do better at hiring people.
Rude people work here at 7 pm they close lobby they told me short of staff but I saw 4 people working inside I am truck driver when you ask about manager always on break rude they didn’t even come to door saw me ignore then I have to walk drive thru window but I can’t order cause I don’t have car stupid stupid
Very bad rude people, not good service staring the NEW Year 2026. You need to hire more people who really wants to work
Order online, waited 25 - 30 minutes, did not get any of the items I ordered. Nothing good to say about the staff.
This crew is really rude!!! I encountered Yareli and apparently she didn’t like my order and told me she found my order a little off because I requested pumpkin CF in my drink, I didn’t make any other changes. Then this other employee Val, screamed at a customer because he wanted a caramel frap but got a mocha and she yelled at him “ you ordered a mocha” instead of trying to resolve the issue in a professional manner. I’m sure they can do better at hiring people.
Yesterday I had a matcha and it tasted a little off. A few hours pass and I’m in a lot of pain and throwing up. I don’t know if what they gave me had gone bad or something but it left me with a fever and pain. 😔
I come into this location on Mother’s Day. I was aware it would be busy but I decided to go inside so it could be alittle faster. 20 min wait. The staff isn’t very welcoming or helpful. I asked if I the drink that come out was mine because it was loud and I couldn’t hear and all three ignored me until one decided to answer my question as she was placing another drink down . She said” look at the name”? I let her know the drink didn’t have a sticker and she said well it must be yours. HA! Really! I mean she didn’t open the drink she didn’t ask the other people I what it was nothing. So like any other person waiting for 20 mins I took it and didn’t check it. I just wanted to leave.the dam drink was a medicine ball. From a chai tea to a Medicine ball. Come on guys be better ! It was a gift drink for someone . They literally throw it away. And used the gift card I bought them with the drink to buy the correct drink again! Very disappointed
I go every weekend to this Starbucks and never had any issues until today. I ordered 6 drinks via mobile order. Upon arrival to the drive thru window, I asked for a drink carrier because I was the only person in my car and my car only fits two drinks. The guy at the window told me I had to go inside for a carrier and I had to pay for it. Never heard of paying for a drink carrier, but ok. I clarified and he said I could not pay for it at the drive thru window I had to go inside and pay for it to get it. I asked him what the difference was between paying at the drive thru window or getting off and paying inside. Mind you there was no one behind me in the drive thru. I told him I don’t mind paying but be realistic man you see it’s only me in my car and it’s six drinks. The math doesn’t add up in this situation. He just looked at me and gave me a blank stare like if he didn’t care. I told him ok it is what it is my tough luck and I left clutching onto all 6 drinks while trying to drive. Horrible experience from a normally good spot I liked to go to.
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Free Appetizer
On your next visit
VIP Table
Premium experience
to redeem rewards and earn points
📋 How Do Rewards Work?
Play Find Me
Every 100 score points = 1 reward point
Collect Points
Workers earn 2x points per game
Redeem Rewards
Discounts, free food and VIP experiences
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