Bradley Rains

Happy to see dine-in open again. Sadly, only available to order at kiosk. Opted for text message receipt. Never came through, no way to verify placing order.. still waiting on food, almost an hour now.. checked with associate, order is submitted, still waiting for a $12 order. New system doesn’t allow your have drink while waiting on order. Disappointing. This isn’t the way Demolition Man portrayed Taco Bell in the future. . As I continue to sit and wait, over an hour now.. I notice, not having a front counter person also means there is no one to maintain and watch the lobby.

I came here and got two chalupas which were horribly over cooked. I let it go initially but tonight I went and got 2 orders of steak garlic nacho fries and very clearly asked for 2 small dipping cups of sour cream on the side. Instead I got fries drowned in what looked like 2 measuring cups of sour cream. Also the drink had no syrup so it tasted awful but that's not the employees fault. Overall most of what i paid $30 for was inedible aside from 3 tacos that were ok.

They forgot the chicken in my chicken chalupa. Edit*: and they left lettuce in my taco where I specified no lettuce, honestly just skip this taco bell for the next.

I don't know what is wrong with the people that work here. Never a good morning, never a smile , not even a simple Hi. I know the food is what it is and you cannot change it, the place is what it is and you cannot change it , but what you can change is your attitude and your customer service. That will make the whole experience a lot more pleasant and will help you to make a job that apparently is so horrible a little bit better. They all experience a little bit better...... just smile

Saharah Friztgerald

unfortunately my disabled elderly friend went inside to order but there was NO posted MENU, he felt very frustrated, he went to a "screen" and it was asking for his app info of which he do not have, FRUSTRATED he walked out NOT purchasing anything & will never go back. I do not understand not having a posted menu. This is not ADA accessible & disenfranchises senior, elderly & disabled customers from services. It is a disservice to NOT provide posted or printed menus for customers requiring this modes of menus.

Steam Dream

Careful eating here as thieves are targeting items left in booths while people pick up food. Cameras are non functional for the last 3 years apparently. Had a backpack with a computer in it stolen yesterday and staff could not care less. Absolute cesspool of a restaurant, avoid at all costs!

Christopher Botieri

Staff sucked and the place was pretty dirty. Half were standing around chatting while the floors and counters looked like a pot of food exploded everywhere. The food tasted okay but the thought of how dirty the place and employees were ruined it and dont eat there anymore at all.

Mohamid Jeet

I ordered a crunch wrap supreme combo with chicken instead of beef through uber eats, paying extra $2 for chicken. Granted, it’s not much but whats the point in paying extra for them to not even put it on? Taco that came with it was mainly sour cream and just fell apart too. No one cares anymore, you can’t even get a quick lazy meal anywhere without there being some sort of issue now.

Gage Richards

I hit the drive thru at 11:25 PM for a wedding after party. The boys asked the manager if I could order 8 party packs. She said FASHO. They got me a free drink while I waited. Super awesome. After about 25 mins they brought out 8 party packs and loaded them in the trunk. But sadly. When I got back to feed the folks. We found NO sauces. That’s like the best part… ruined the vibes.. I’m writing this lightheartedly but for 220$ you guys can’t be forgetting sauces..

Michael Yorg

Restaurant closed at 10:05pm when posted sign at entrance says 1am. What’s up with Placerville and no fast food chains open late on the way to Tahoe. You obvious have business or the drive thrus wouldn’t be open this time of night. Some of us with EVs want to come inside out of the cold.

Ajmal Selab

I ordered four potato tacos, paid for the food, and took it to my job site. However, when I opened the order, it was completely different from what I had requested. I was very hungry, so I called customer service. The representative apologized and assured me that they would double-check next time. I feel that the staff is not professional and could benefit from more training to improve their skills and communication with customers.

Kaci Taylor

$8.49 for missing ingredients and spread so thin. Not worth your money! Rip off! This is the last time I will ever go here and I live across the road. I stopped for a quick snack as we were on our way home and had trouble finding something worth what Taco Bell charges. However tried for the $8.49 Carnation Bowl… I got about 5 ounces of whatever this is. NOT what’s pictured and super small. Not even enough for one person. Missing black beans and guac! They had 9 employees inside I counted. A few months ago I got beans and rice and it was a table spoon each and definitely not what was pictured and a mistake so I had asked if that’s the correct portion and they said no refunds and that’s exactly what I should expect. I was just asking a question about it and they were offended. Once I parked and looked at this I knew it was poor management and cheap leadership. This time you’ll see what the Carnation bowl is advertised at and what I got. And not a single bite taken. Such a rip off.

Kathie Robson

11-5-22: Updated review-This place has gone severely downhill. They serve about 4 drive-through vehicles for every dining customer, so dine-in takes forever. A Nacho Taco Supreme is now $3.39ea, and it's a joke. There was about 6 grated pieces of cheese on it, 1/8" of meat, a dollop of sour cream, and the rest was lettuce x 2 of these. The Mexican Pizza didn't fully make it into the box, so it broke, and the amount of meat on it was pathetic. $20 meal for 2 that was worth maybe $5. We ordered dine-in, and they bagged up our order. 4 taco's in the bag...not wrapped well, and put in upside down. Taco Bell has always been my favorite fast food. Sadly not anymore. Inflation has hurt and we don't eat out very often. It will no longer be at Taco Bell in Placerville.