Maricarmen obrer monleon

Guayy

Salva Ferrer

I discovered Vips about 3 years ago and since then I go whenever I can. I liked their sandwiches and especially the large portions they put on their sides and appetizers. However, for the last year I've noticed that the prices are the same (high) and the portions are getting smaller. Even so, I still go because I like it, even though they're getting smaller.

+5

Cristina Ferruz

VIP concept, but smaller menu and no service, you bring your stuff to the table.

Gracia Buenas Rutinas

We arrived (still not many customers) and were seated at a table with dirty seats, a poorly cleaned tabletop, and greasy menus. The food was presented unappetizing. The desserts were prepared by the waitress at the back counter with no regard for hygiene, surrounded by her colleagues waiting for orders. She used her bare hands to put the ingredients on the plate, while simultaneously fixing her hair with the same hand as she would hold a scoop of ice cream... well, many more things that I won't mention. The importance of a good manager (with a fair salary, of course). In short, nothing like other Vips restaurants. (We won't be going back there; it's quite disorganized and unhygienic.)

Mayte caride

It took me a long time to return because of my previous experience, but I wanted to give them another chance because I really enjoy Vips when I go to the larger locations. This Vips is a case of trying too hard but not quite there. Everything is scarce, and when you order food, if they see they're missing an ingredient, they'll give you whatever they want to substitute it. They get many things wrong on the menu. I end up leaving with indigestion because of how badly I feel after eating there, due to the stress they cause me. It's the worst Vips location. If it were mine, I'd close it down because it leaves much to be desired.

Jey Rubi

We went last week and were immediately assigned a table and our order was taken quickly—so far, so good. Then, it literally took 45 minutes to get our food. They were incredibly slow and prioritized outside orders, like a delivery service. I think they should have some staff inside and others outside, but mixing inside and outside is chaotic. On top of that, the workers look at you, laugh, and go at their own pace. I understand they're working, but please be more efficient when serving, or at least inform customers of the cooking times. For example, say, "Excuse me, your food will take around [X] time" or "It's going to be delayed a little," and then the customer can decide whether to stay or not. But honestly, I'm never going back. I went to another place in the area, a similar place, and hey, in 20 minutes we had drinks and part of our food.

Laura Gonzalez

There's a guy or girl (he has a ponytail) who is VERY LOUD. He starts singing and talking loudly in the kitchen, and all his friends were surprised because we could hear their conversations and laughter from the kitchen. It seemed like he was at home, all by himself. A little embarrassing. I've been there several times and I didn't like him because he's abrupt when leaving plates, sings while walking around the tables, it's a shame because there are other shifts where the staff is very polite and the food is very good. I won't be back.

Encarna Codert

Service could be greatly improved. Waiters were listless. It was Friday, and when we asked about the daily menu, we were told there wasn't one. They served the same dishes without a first-come, first-served order. And to top it all off, we ordered a new dessert, and it was anything but appetizing. We won't be back.

Teresa Holsen

Good evening, I've always had breakfast, lunch, and dinner at this restaurant and never had any problems with the service, but yesterday, August 5, 2024, the service was terrible. From the moment we arrived, they made us wait. My husband had to speak to the waitress, a tall woman, explaining that my daughter was pregnant and wanted to sit down, even if it was just her. She responded rudely, served the person in front of us, and told my husband to sit wherever he wanted. We got tired of waiting for the menus, and my husband had to ask for them at the bar because we were so fed up with waiting. They kept us waiting a while before we could order. My husband called the waitress over and told her that our food was there and asked if they could please bring us the drinks, but they completely ignored us. They brought the food first and then the drinks later. They made us wait for my daughter's post and had to call them to get them. The waitress this time was a short woman, and she asked us three times what we wanted. They wanted dessert and they never brought it; in short, the service was terrible. And if you look at the photo, one dish is what you list on the menu, and the other is how it's served—it's completely different. And on top of that, for the price, it's a disgrace.

HER

Long wait times. Few and under-qualified staff. Longer wait times for food delivery. Dishes of food that are far from what's advertised (ingredients missing). Bathrooms that clearly haven't been cleaned all day. They could use an inspection and a serious fine.